Honestly, one of the biggest things we love is the team. They are always extremely helpful and willing to actually dive into our data with us. They’ll point out things we may have missed, help us understand what we’re seeing, and give us recommendations based on the data. That level of hands-on support is a huge part of the value for us and makes the platform feel like more than just another software tool.<br><br>We also really love how easy the platform is to use and the overall UI. There’s a lot of information available, but it’s presented in a way that makes it easy to navigate and understand. The AI chatbot is another feature we use a lot because it makes it much easier to break down our data and get answers without having to dig through everything ourselves.<br><br>The integrations are also a big plus for us. Being able to connect all of our CRMs, chargeback providers, and other systems gives us a much more complete picture of what’s happening across the business. We especially love being able to track cohort data back to when the transactions actually happened, because it gives us a much better understanding of customer and transaction performance over time.<br><br>There are also so many useful features built into the platform, from routing and MID reconciliation to all the reporting and data analysis in between. Having everything in one place makes managing and reviewing our processing data significantly easier.<br><br>On top of all that, we feel the pricing is very fair for what we’re getting. Between the platform itself, the integrations, the data visibility, the AI tools, and especially the support from the team, it provides a lot of value for us. The combination of the technology and the people behind it is really what stands out the most.

Beast Insights turned my whole business around. Their insights improved my declines and brought my approval percentage from about 25% to 40% in less than a month. I was struggling to be profitable, and their software helped me increase approvals and decrease chargebacks, refunds, and alerts, turning the business into a profit machine again. Their tools use millions of retroactive data points to match transactions with merchant accounts for the highest approval opportunity and lowest refund rate. Their tools are something I’d dreamed about building for a long time, and they did everything perfectly. The team is extremely responsive, diligent, hardworking, and knowledgeable about the product and industry. They answer a lot of questions, make it very autonomous, and are a pleasure to work with. Setup was extremely easy—they did all the lifting. So far, so good. I can’t complain about a single thing.