Aware Services

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Aware Services is an Australian-owned IT consultancy specializing in Salesforce, MuleSoft, and Tableau solutions, with a strong focus on data and analytics. Established in 2018, the company collaborates with a diverse range of clients across both public and private sectors, delivering tailored services that bridge the gap between customer experience and data-driven decision-making. By emphasizing lean, continuous execution from day one, Aware Services partners with organizations to develop a deep understanding of their identity and impact on customers, stakeholders, and communities. Their expertise spans asset-heavy industries, government sectors, risk management, and the evolving financial services landscape. In December 2022, Aware Services was acquired by Merkle, enhancing its capabilities and reach within the Salesforce ecosystem. Key Features and Functionality: - Salesforce Expertise: As a Summit Salesforce partner, Aware Services offers comprehensive solutions across Sales Cloud, Service Cloud, and Community Cloud, ensuring seamless integration and optimization of Salesforce platforms. - Data and Analytics: The company provides robust data integration and analytics services, enabling clients to harness actionable insights and drive informed business decisions. - MuleSoft and Tableau Integration: Specializing in MuleSoft and Tableau, Aware Services facilitates efficient data connectivity and visualization, enhancing operational efficiency and strategic planning. - Customized Solutions: Aware Services tailors its offerings to meet the unique needs of each client, ensuring that technology investments align with strategic and customer outcomes. Primary Value and Solutions Provided: Aware Services addresses the critical need for organizations to integrate and optimize their customer relationship management systems with advanced data analytics. By offering specialized expertise in Salesforce, MuleSoft, and Tableau, the company empowers clients to enhance customer experiences, streamline operations, and make data-driven decisions. Their approach ensures that technology solutions are not only implemented effectively but also deliver tangible business value, fostering growth and transformation in an increasingly digital landscape.