AvidCX

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Avid Ratings is the world’s leading resource for homeowner insights and building quality.

HomeKeep

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HomeKeep™ is a comprehensive digital home management platform designed to enhance the post-move-in experience for both homebuilders and homeowners. By replacing traditional paper-based systems with a centralized digital hub, HomeKeep™ provides homeowners with 24/7 access to essential home information, maintenance schedules, and educational resources, all accessible from any device. Key Features and Functionality: - Digitized Home Information: Creates a detailed digital profile of each home, including appliance details, paint colors, warranty information, and more, ensuring homeowners have all necessary information at their fingertips. - Homeowner Education & Communication: Delivers personalized maintenance plans, step-by-step instructions, and educational content through email, SMS, and in-app notifications, empowering homeowners to confidently manage their property. - Help Center & Automated Reminders: Offers an on-demand Help Center for immediate answers to common queries and sends automated reminders for scheduled maintenance, warranty timelines, and other critical tasks. - Home Product Registration & Notifications: Registers home products and systems, providing automated notifications for warranties, recalls, and updates, consolidating all essential information in one accessible location. - Reporting & Analytics: Provides enterprise reporting and engagement statistics, offering full visibility into maintenance tasks and homeowner interactions. Primary Value and Solutions: HomeKeep™ addresses the challenges homeowners face in maintaining their properties by offering a user-friendly, organized platform that simplifies home management tasks. For homebuilders, it reduces post-move-in inquiries and warranty claims by equipping homeowners with the tools and knowledge needed for proactive maintenance. This leads to increased homeowner satisfaction, reduced operational costs for builders, and a more efficient, enjoyable homeownership experience.