Artycs

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Artycs is a Brazilian technology company specializing in digital transformation through innovative solutions in cloud computing, artificial intelligence, and data analytics. As a Premier Partner of ServiceNow, Artycs leverages the Now Platform to streamline and automate business processes, enhancing operational efficiency and customer experiences. Key Features and Functionality: - IT Service Management : Optimizes IT processes by managing incidents, problems, changes, and service requests, adhering to ITIL best practices. - IT Operations Management : Provides proactive monitoring and management of IT infrastructure, utilizing AI to predict and resolve issues before they impact operations. - Customer Service Management : Enhances customer support through omnichannel engagement, personalized interactions, and efficient case management. - App Engine: Enables rapid development of custom applications with low-code/no-code capabilities, facilitating tailored solutions for specific business needs. - Integration Hub: Allows seamless integration with external and internal systems, automating workflows and improving operational efficiency. Primary Value and Solutions: Artycs addresses the challenges of digital transformation by providing comprehensive solutions that automate and optimize business processes. By integrating advanced technologies such as AI and machine learning, Artycs helps organizations reduce operational costs, increase revenue through new business models, and accelerate innovation. Their expertise in ServiceNow's platform ensures that clients can modernize their IT services, enhance customer and employee experiences, and achieve rapid, scalable digital transformation.