
HIRO is a general problem-solving artificial intelligence technology thoroughly tested in real commercial applications with a strong focus on business and IT optimization.
HIRO automates tasks using a unique combination of AI that mimics human learning and applies knowledge. From proactive issue resolution to fully automated Root Cause Analysis, HIRO automates the SAP incident management and scales across any process with minimal maintenance.
Arago GmbH is a German technology company specializing in IT automation, particularly through the application of artificial intelligence. Their flagship product, HIRO, is an intelligent automation platform that leverages machine learning and knowledge-based systems to optimize IT operations and processes. Arago focuses on automating complex tasks to help enterprises improve efficiency and reduce operational costs. By integrating AI-driven solutions, Arago aims to enhance enterprise capabilities and drive digital transformation.