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AJ Square

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2 reviews
  • 2 profiles
  • 6 categories
Average star rating
4.0
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AJ Square Reviews

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GM
Giorgos M.
06/06/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Help Sumo

Help Sumo may provide analytics and reporting capabilities to track and analyze customer interactions and support performance. This helps businesses identify trends, measure customer satisfaction, and make data-driven improvements to their support processes.
Verified User in Design
CD
Verified User in Design
07/09/2014
Validated Reviewer
Review source: Organic

Best customer support tool

helpsumo allows us to manage a large of support, developer and product backlog data in one place and is very open ended so that we can add whatever data we see fit. It has made it viable to run a lean support team while experiencing big company development and not let anything go overlooked. We also use it for our product backlog and capturing other critical client data as well as the NPS functionality. We switched to their help center for all product documentation, which was much easier than building out our own site, and it allows for quick addition of new content. Also, helpsumo as an organization is very flexible of feedback and will turn around and make what people ask for. They truly listen to customers.

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What is AJ Square?

AJ Square Inc is a software development company known for delivering a wide range of web-based solutions, catering particularly to business needs worldwide. The company specializes in developing e-commerce software, web and mobile applications, and customizable solutions to enhance digital business operations. AJ Square is committed to leveraging technology to optimize business processes and supports clients with extensive service offerings in software customization, deployment, and maintenance.

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