AIOPSGROUP, a valantic company, is a multidisciplinary digital firm specializing in e-commerce, data, and technology solutions. With over 15 years of experience and more than 100 successful Salesforce Commerce Cloud (SFCC projects, AIOPSGROUP excels in rapidly designing and scaling Salesforce solutions across various industries and geographies. Their comprehensive service portfolio includes consulting, implementation, development, and 24/7 support, all aimed at enhancing digital performance and customer experience.
Key Features and Functionality:
- Salesforce Commerce Cloud Implementation: Certified developers and solution architects deliver customized SFCC platforms for both B2C and B2B markets.
- Customer Experience (CX Monitoring: A proprietary monitoring solution observes over 200 key performance indicators (KPIs in real-time, ensuring seamless order, payment, and sales transactions.
- Comprehensive E-commerce Services: From strategy consulting and architecture design to platform migrations and ongoing support, AIOPSGROUP offers end-to-end e-commerce solutions.
Primary Value and Solutions Provided:
AIOPSGROUP addresses the complexities of managing digital commerce platforms by offering tailored solutions that enhance customer experience, optimize sales and payment channels, and prevent fraud. Their CX Monitoring service proactively detects and resolves issues before they impact customers, leading to increased revenue, reduced maintenance costs, and improved operational efficiency. By integrating advanced technologies and providing continuous support, AIOPSGROUP empowers businesses to achieve sustainable growth and a higher return on investment in their e-commerce initiatives.