Aigens

0 reviews

Aigens is a Hong Kong-based technology company specializing in innovative software-as-a-service solutions for the food and beverage and hospitality industries. Founded in 2012 by Hans Paul and Peter Liu, Aigens has been at the forefront of digital transformation, introducing QR code ordering technology to markets such as Hong Kong, Singapore, and Malaysia. The company operates in 14 markets, serving over 4,000 restaurant outlets, including global brands like Jollibee Group, Burger King, Starbucks, Shake Shack, and Pizza Hut. Annually, Aigens processes over $1.5 billion in gross merchandise value and handles 140 million orders. Key Features and Functionality: - Aigens Ordering: Enables customers to place and pay for orders through various methods, including online platforms, QR codes, and self-service kiosks, streamlining the ordering process and potentially increasing order sizes. - Aigens Pay: A payment solution that processes transactions swiftly, supports commonly used payment methods, and offers fast payouts, providing an omnichannel experience for both businesses and customers. - Aigens Loyalty: A comprehensive loyalty program utilizing points, membership tiers, and personalized offers to encourage repeat business and enhance customer engagement. - Aigens Connect: Integrates point-of-sale systems, payment gateways, kitchen operations, and food delivery tools to create a seamless digital ecosystem, enhancing overall customer experience. Primary Value and Solutions Provided: Aigens addresses the critical needs of the F&B and hospitality sectors by offering integrated digital solutions that enhance operational efficiency, improve customer experiences, and drive revenue growth. By automating ordering and payment processes, businesses can reduce human errors, streamline workflows, and adapt to evolving consumer demands. The company's loyalty programs and data analytics tools enable establishments to build stronger customer relationships and make informed business decisions. Overall, Aigens empowers F&B and hospitality businesses to navigate the digital landscape effectively, ensuring competitiveness and sustainability in a rapidly changing market.