Acutedge, founded in 2007, is a Salesforce consulting and development firm dedicated to empowering nonprofit and healthcare organizations through digital transformation. With over 500 projects completed for more than 150 clients, Acutedge specializes in implementing tailored Salesforce solutions that enhance operational efficiency and service delivery. Their expertise encompasses Nonprofit Cloud, Health Cloud, Mulesoft, and Experience Cloud, focusing on areas such as case management, client and patient management, partner referral and relationship management, compliance, care coordination, service delivery, benefit eligibility, outcomes, fund and expense allocation, and reporting.
Key Features and Functionality:
- 360˚ Customer View: Integrates data from various sources into a unified platform, providing a comprehensive view of interactions to improve customer service and tracking.
- Workflow Automation: Automates routine tasks to enhance efficiency, boost productivity, and elevate the customer experience.
- Centralized Data Management: Consolidates information from multiple initiatives into a streamlined, cloud-based system, facilitating data mining and reducing redundant data entry.
- Universal Accessibility: Enables secure access to Salesforce from various devices and locations, supporting remote work and field operations.
Primary Value and Solutions:
Acutedge addresses the unique challenges faced by nonprofit and healthcare organizations by providing customized Salesforce solutions that streamline operations, ensure compliance, and enhance service delivery. Their services include:
- Case and Program Management: Develops platforms to handle intake, set objectives, and track progress and outcomes, tailored to the specific needs of human services organizations.
- Healthcare Solutions: Partners with behavioral health, home health, and nonprofit providers to enhance patient care and operational efficiency through tailored Salesforce implementations.
- Affordable Housing Expertise: Provides tools and systems designed for organizations working with property and people in the affordable housing sector.
By leveraging their deep expertise and commitment to reducing inefficiencies, Acutedge empowers organizations to achieve their goals more effectively and better serve their communities.
