Action EDI gives us the reliability and scalability we need to support significant transaction volume with some of the largest resellers in the world. Their platform keeps critical documents moving around the clock, and their team is responsive, knowledgeable, and easy to work with. They continue to improve the platform through automation and new functionality, which helps us scale efficiently as our business grows.

As a small, founder-run business, I was a bit intimidated by EDI, and Action EDI made it approachable. They connected me to my trading partner (Chewy) quickly, with no setup or onboarding fees, and handled the technical heavy lifting so I didn't have to become an EDI expert overnight. The support is the standout - whenever I have a question, I get a real, fast answer from a US-based expert by email, chat, or phone, not a ticket number and a week of waiting. The pricing is refreshingly honest too: they gave me my first year completely free (no credit card details, no anything), with no tricks and no strings attached, then one flat annual rate quoted up front.