Actifai Engage

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Actifai Engage is a customer acquisition-focused web application available within Actifai’s AI-powered customer engagement platform. Backed by Actifai’s first-of-its-kind AI technology, Engage helps sales agents drive more effective, higher-value sales by leveraging external demographic, competitive and behavioral information to learn about a prospective subscriber’s unique background in real time. This background information, combined with proprietary transactional data from prior Actifai-powered sales engagements, allows Actifai’s AI models to recommend the single best match, optimized offer for each unique customer, increasing the likelihood of offer acceptance. By automating the customer discovery process and matching individual buyers with their optimized offer, Actifai Engage offers broadband and communications service providers the first proven AI-backed acquisition solution designed specifically for their industry. Actifai Engage’s unique approach, using proprietary data, machine learning, and artificial intelligence to identify a single recommended offer for individual customers, has boosted broadband providers’ ARPU by an average of 12%, doubled their sell-through rate of add-on products, and increased their sales conversion up to 30%. Today, Engage’s AI technology powers tens of thousands of sales engagements per month for several of the top 10 broadband providers in North America and a growing portfolio of regional operators who, together, serve more than 7 million internet, TV, and phone subscribers.