

Acolad is the global leader in technology-enabled localization services and content solutions.

Acolad Digital, now part of AmeXio, specializes in delivering comprehensive digital experience solutions that enhance customer and employee engagement. With over 30 years of expertise, Acolad Digital focuses on creating seamless, user-centric digital platforms that reflect brand values and meet the highest user expectations. Their services encompass customer experience management, employee experience platforms, and digital business operations, all tailored to drive digital transformation and foster meaningful relationships between brands and their audiences. Key Features and Functionality: - Customer Experience Management: Development of world-class websites, e-commerce back-ends, marketing automation platforms, and advanced analytics to optimize customer interactions. - Employee Experience Platforms: Design and implementation of digital workplace solutions that promote collaboration, productivity, and user adoption. - Digital Business Operations: Agile strategies and solutions to adapt to collaborative and information-intensive workflows, enhancing operational efficiency. - Translation Connectors and CMS Integration: Provision of off-the-shelf and bespoke translation connectors, APIs, and integrations with popular content management systems to streamline multilingual content workflows. - Automatic Speech Recognition : Real-time speech-to-text conversion services that promote inclusivity and enhance productivity across various domains. Primary Value and Solutions Provided: Acolad Digital addresses the challenges businesses face in delivering consistent and engaging digital experiences across multiple channels and regions. By offering end-to-end digital solutions, they enable organizations to: - Enhance Customer Engagement: Through personalized and seamless digital interactions that build strong customer relationships. - Improve Employee Productivity: By implementing digital workplace platforms that foster collaboration and efficiency. - Streamline Multilingual Content Management: With integrated translation connectors and APIs that automate and simplify content localization processes. - Promote Inclusivity: By providing ASR services that make content accessible to a broader audience, including those with hearing impairments. By integrating these solutions, Acolad Digital empowers businesses to navigate the complexities of digital transformation, ensuring a cohesive and impactful digital presence.

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