Accent Cloud Phone System is a complete business phone system hosted in the cloud, so there's no phone hardware to maintain on site. Your team makes and takes calls from VoIP desk phones, the Accent desktop app, or mobile apps for iOS and Android, all on the same business numbers.
Key capabilities
- Auto attendant with custom menus (IVR) and advanced call routing
- Call queues, call reporting, find me/follow me and group pickup (by plan)
- Voicemail on every device
- Business text messaging (SMS/MMS) from your existing business numbers
- Microsoft Teams calling: use Accent's phone service inside Teams
- A wide range of VoIP phone supported including desk phones, cordless and conference phones, to buy or rent
- Add-ons as you grow: toll-free numbers and cloud-based e-fax
Part of a complete platform
The same Accent platform adds a cloud contact center (call queues, real-time agent apps, analytics and customizable routing) and AI communications: automatic call transcription and analysis, AI virtual agents that answer calls, schedule appointments, take orders and escalate when needed, and AI assistants built into Accent's apps.
Getting started
Keep your current numbers: Accent ports them for you, configures the system around how your business works, and handles installation and training. Online orders can be ready by the next business day.
Pricing
Plans start at $14.99 per user per month. The Premium plan includes a VoIP desk phone, and month-to-month options are available.
Who it's for
Businesses of 5 to 5,000 users, schools and higher education, non-profits and government organizations.
Why Accent
Accent has served businesses throughout the U.S. since 1991. Our customers are backed by a dedicated U.S.-based support team: live help Monday–Friday 8AM–5PM EST, and 24/7 emergency support.
