A2 Customer Care sp. z o.o.
A2 Customer Care sp. z o.o. is a Polish company specializing in comprehensive implementation of customer service solutions and ERP systems, particularly within the telecommunications, media, utilities, manufacturing, retail, and services sectors. Established in 2016 and headquartered in Wrocław, A2CC focuses on consulting, implementing, and developing IT products that enhance business management through advanced software solutions.
Key Features and Functionality:
- SAP Solutions: Expertise in SAP for Utilities, SAP Hybris Billing , SAP CRM, including SAP CRM for Utilities, and Ariba.
- Comprehensive Project Implementation: Specializes in executing complex projects, including data migration, harmonization, and integration between innovative SAP systems and other software solutions.
- eCars Platform: Developed a proprietary cloud-based solution for managing electric vehicle charging stations, offering functionalities such as user and vehicle management, terminal reservations, visualization, reporting, and integration with SAP systems.
Primary Value and Solutions Provided:
A2CC addresses the challenges faced by the energy sector by optimizing costs through thorough analysis and enhancing the efficiency of organizational structures, processes, and IT solutions. By integrating SAP systems into a company's technical and business environment, A2CC ensures seamless data exchange and improved operational efficiency. Additionally, the eCars platform supports the growing e-mobility market by providing a robust system for managing electric vehicle charging infrastructure, thereby facilitating the transition to sustainable energy solutions.