During my use of SurveyLab, I found its drag-and-drop survey builder very easy to use. What I liked most about the builder is that it supports advanced skip logic, quotas, and randomization. It also provides real-time dashboards and analytics. Another thing I liked about SurveyLab was its ability to export data to Excel, CSV, PDF, PowerPoint, and SPSS.

I can use it for multiple surveys needed in HR, 360, company etc. I am able to create surveys based on our company

I use SurveyLab mainly for gathering data, which is a key feature for me. I appreciate the customer feedback feature as it offers real-time quotes with the option for automation, enabling my team to respond to feedback immediately and close the loop process. I think the customer support is incredibly responsive, which adds to a good experience. The mobile-friendly interface makes the survey experience simpler and more professional, enhancing usability for both my team and those providing feedback. I also find the dashboard and reporting functionalities helpful since they automatically turn feedback into data, making it easy to analyze trends and make faster decisions. This automated process maintains the transparency between the team lead and interns, which I value. Additionally, I appreciate the customization options available, as well as the advanced analytics that allow for more complex service provision. The initial setup was straightforward due to a step-by-step routine that made transitioning from Google Forms smooth.