Products

Callflow Cloud Contact Center is a comprehensive solution designed to streamline and enhance customer interactions via phone. With its user-friendly interface and robust features, businesses can effectively manage inbound and outbound calls, automate call distribution, and leverage IVR self-service capabilities. Real-time monitoring tools enable supervisors to track agent performance and ensure optimal service quality. The platform offers extensive reporting capabilities, empowering organization

Aryson OLM Contact Migrator is a reliable software designed to migrate contacts from OLM files to multiple platforms and formats with complete accuracy. The tool allows users to transfer Mac Outlook contacts to Office 365, Gmail, Yahoo Mail, Thunderbird, IMAP, vCard, CSV, and other email clients without losing contact details or metadata. It supports bulk migration, maintains folder hierarchy, and preserves contact information including names, phone numbers, email addresses, company details, and

Intelligent Portal is consumer-driven payment software built with the accounts receivable and healthcare industries in mind. Intelligent Portal allows consumers to quickly and easily manage and resolve their accounts according to your specified business rules. Powered by its Intelligent Negotiating engine, settlement offers are infinitely-configurable and can be different for every client.

TrustVare Contact Manager Software are easily merge and split VCF files and also import and export them. The software compatible with all version of Windows OS 11, 10, 8.1, 8, 7, and XP, MS Outlook include 2021, 2019, 2016, 2013, 2010, 2007,and 2003. Export Contacts in VCF from PST, OST, and MSG files and Lotus Notes like 14.0, 12.0, 11.0, 10.0,9.0, 8.5,8.0,7.0, and other. The application does not required other tool to works with bulk VCF files. and software easy to process info in batches with

Softaken NSF Contacts Converter is an easy to use program that can convert Lotus Notes NSF contacts to different file types, such as CSV, VCF, MSG, and PST. It is easy for users to move their contacts from Lotus Notes to other email programs. The software GUI is simple to use, so both new and experienced users can use it without any problems. Users can choose the NSF files and then output the format they want. The tool will then quickly export your contacts while keeping all of their informatio

The APEX Contact Centre Platform (APEX CCP) is an all-in-one communication solution designed for efficient multi-channel customer engagement. Its features include omnichannel support (calls, emails, SMS, WhatsApp, webchat), robust data dashboards for agents and managers, seamless CRM integrations and AI-driven automation for managing repetitive tasks. APEX also prioritises data-driven insights, regulatory compliance, and customisation options, offering flexible, no-contract pricing with UK-b

Monitor your websites contact forms and get notified when something goes wrong. Checks for when your forms are down, and when you are getting email deliverability issues.

Lake Corporation's Complete Contact Centre solution offers a comprehensive, scalable, and flexible platform designed to meet the diverse needs of organizations, from small teams to large enterprises. By integrating all necessary functionalities into a single platform, it eliminates the challenges associated with managing multiple point solutions, ensuring seamless operations and enhanced customer interactions. Key Features and Functionality: - Automatic Call Distribution (ACD): Efficient

The Contact Center AI Platform by Cresta Intelligence is a comprehensive solution designed to enhance customer interactions and streamline contact center operations. By integrating advanced artificial intelligence with human expertise, this platform transforms conversations and workflows, enabling businesses to deliver exceptional customer experiences while optimizing efficiency and driving revenue growth. Key Features and Functionality: - AI Agent: Delivers personalized, human-like conversati

Contact Center Gamification Wheel Boost Agent Engagement, Morale, and Performance The Contact Center Gamification Wheel from Random Wheel Spin is a free, browser-based tool designed for modern customer service teams. It turns recognition, rewards, and team-building into interactive experiences that energize agents and improve results. With customizable entries and hidden content, managers can gamify routine activities, celebrate high performers, and make daily workflows more engaging—whether

Experian Contact Suppressions is a comprehensive service designed to help businesses maintain accurate and up-to-date customer contact information. By identifying and removing outdated or incorrect records, such as those of individuals who have moved, passed away, or opted out of marketing communications, this service ensures that organizations communicate effectively with their customers while adhering to regulatory requirements. Key Features and Functionality: - Data Validation: Utiliz

Cloud Contact Center is a modern customer engagement platform designed to manage high-volume interactions across voice and digital channels through a secure, scalable cloud environment. It enables organizations to streamline inbound and outbound communication using intelligent call routing, auto dialers, IVR workflows, and unified communication tools. Built with AI-powered capabilities such as voice bots, conversation analytics, automated quality monitoring, and real-time agent assistance, the p

Idiomatic automates the voice of the customer from start to finish. It gathers your customer feedback in one place, classifies it, and helps you decide what to prioritize and take action on. Idiomatic identifies which CX pain points cost the most money, take the most time, cause the most product frustration, and/or should be the first ones automated.

VODIUM is a native desktop teleprompter designed for today's hybrid professionals, enabling seamless and confident virtual communication across platforms like Zoom, Teams, and Meet. Key Features and Functionality: - Platform Agnostic: Compatible with various video conferencing tools, including Zoom, Teams, and Meet. - Customizable Interface: Allows adjustments to font, size, colors, and transparency to suit individual preferences. - Autonomous Scrolling: Offers both manual and automatic scro

Founded in 2005, HROne is one of the very few non-state owned but fully licensed foreign enterprises service companies in China (CN FESCO), Taiwan and Hong Kong. Our bi-lingual team serves our clients with high level quality, compliant methods, efficient local execution, tailor-made services and cost-effective results. HROne specializes in employment solutions (PEO/employee leasing/ employment services/employer record), payroll and mandatory benefits administration. We target international SMEs

Upland InGenius is a Computer Telephony Integration (CTI) platform that integrates CRM and call center systems to increase productivity. InGenius enables agents to deliver personalized experiences with AI while protecting technology infrastructure investments.

Zammad is the helpdesk software of the future and helps you find structure in the chaos. Connect all your communication channels, easily grant user rights, and receive helpful reporting.

Verint Knowledge Management uses patented artificial intelligence (AI) to create a more automated, natural and effective way to connect people to answers.

MENU TIGER is a no-code online menu software. Its QR code menu solution is designed to improve your business' day-to-day operations. All your guests have to do is scan the QR code, place their order, and pay with their mobile device. Design your mobile-optimized online menu, restaurant website, and your table-specific QR code menus. Manage multiple stores in one account to easily track sales, guests, and costs. Start taking commission-free dine-in orders and integrate contactless pay

International crowdfunding platform for innovative projects with a positive impact on society.