Products

Solgari Cloud Contact Center is a cloud based system that is available on all devices that allows your reach and respond to your customers in a timely manner.

Competella Contact Center Workgroup is a mid-range Contact Center used by companies who want features and functions beyond the level of Skype for Business Response Group Service.

KPN Contact Center Services provides communication channels accessible to customers and employees. In addition, Workforce Optimization offers specific analyzes of your customers, employees and processes.

InfiniteKM provides easy access to the knowledge needed to deliver consistent CX results, aligned to corporate objectives, across all channels.

Voice, unified communications and contact centre solutions delivered over Canadas largest voice and data network

FriendTime's mission is to support you building stronger friendships. The three most important features are the following: REMINDERS - Call your father every Sunday evening? Text your old college friend every 3 months? We'll remind you. NOTES - What did you talk about last time? Easily keep notes for every time you connect SEARCH - Powerful search through notes and any contact information

This model picks the best time of day and phone number to contact for collections agents to recover credit card debt on delinquent accounts.

CONTACT Elements for IoT connect physical devices to the digital world. Its open architecture has been devised from the ground up to serve high-quality, critical assets in the most reliable way.

Brekeke Contact Center Suite (CSS) is a collection of software for building a hosted call center/contact center system.

Verizon Unified Customer Experience (CX), built on Ciscos Hosted Collaboration Solution (HCS) provides organizations with a hosted cloud omnichannel contact center platform that helps them focus on enhancing customer experiences. It also helps improve agent productivity and enables them to seamlessly interact with customers via voice, email, chat, social and mobile.

DialConnection's Contact Center suite allows you to make informed decisions on when and how to best communicate with your customers. You are no longer tied to simply creating a call list in the morning and hoping for the best.

Our system federates various customer interaction channels transforming your current call center to be future proof. A contact center is a dedicated system to manage your client's interactions. It supports a range of channels, including inbound and outbound phone calls, email correspondence, Web integration, SMS sending and Fax transitions. Key technological solutions offered by a contact center system may be: Automatic call distribution, PC-telephony integration, interactive voice response,

LearnLode Contact Centre is a comprehensive knowledge management solution designed to enhance customer service operations within contact centers. By providing agents with immediate access to a robust knowledge base and decision support tools, LearnLode empowers teams to deliver accurate and efficient customer support, leading to improved satisfaction and operational efficiency. Key Features and Functionality: - Knowledge Base: Centralized repository for information, enabling agents to qu

PandemSafe Contact Tracing is a powerful yet less intrusive tool, also adaptable to national laws and regulations. - Based on area usage, calendar data and self-reports. - Does not require intrusive location tracing or devices installed. - Integrates with your security systems or wearables for additional relevant data sets. - Relevant data points reduce efforts and stress in case of infections. - There is no sensor to capture it all: Relevant information includes distance, duration of co

Smiddle Omnichannel is a software solution that allows you to use instant messengers and a mobile application, as well as video and audio calls from the site to interact with customers in a business-friendly way thanks to omnichannel.

Contact Plus Consulting Kft. is a Hungarian company specializing in integrated business management solutions, with a primary focus on the SAP Business One ERP system tailored for small and medium-sized enterprises . As a Gold Partner of SAP, the company is dedicated to delivering comprehensive business management solutions that offer enduring value. Key Features and Functionality: - SAP Business One Implementation: Expertise in deploying SAP Business One, providing SMEs with a robust ERP syst

GEAR Shared Contacts App is an easy to use web and mobile app that allows you to manage and share your contacts, such as partners, customers and vendors. This app is connected to your Google Sheets and uses the spreadsheet as a contact list. It does not require any programming skills. Add contacts on your app, and they are updated in the sheet automatically.

Callflow Cloud Contact Center is a comprehensive solution designed to streamline and enhance customer interactions via phone. With its user-friendly interface and robust features, businesses can effectively manage inbound and outbound calls, automate call distribution, and leverage IVR self-service capabilities. Real-time monitoring tools enable supervisors to track agent performance and ensure optimal service quality. The platform offers extensive reporting capabilities, empowering organization

Contact Center Gamification Wheel Boost Agent Engagement, Morale, and Performance The Contact Center Gamification Wheel from Random Wheel Spin is a free, browser-based tool designed for modern customer service teams. It turns recognition, rewards, and team-building into interactive experiences that energize agents and improve results. With customizable entries and hidden content, managers can gamify routine activities, celebrate high performers, and make daily workflows more engaging—whether

The Contact Center AI Platform by Cresta Intelligence is a comprehensive solution designed to enhance customer interactions and streamline contact center operations. By integrating advanced artificial intelligence with human expertise, this platform transforms conversations and workflows, enabling businesses to deliver exceptional customer experiences while optimizing efficiency and driving revenue growth. Key Features and Functionality: - AI Agent: Delivers personalized, human-like conversati