Products

Tactful Engage is an advanced customer service platform designed to deliver seamless, personalised support across voice, digital, and social channels. By centralising customer interactions into a unified inbox, Tactful Engage boosts agent productivity and ensures consistent, high-quality service. With powerful AI-driven automation, routing, and self-service tools, the platform empowers businesses to modernise contact centres and enhance customer experiences. Key Features: 1. Unified Omnichannel

Zervicio.com offers cloud based After Sales Service Platform to enterprises for automating customer support services. Zervicio brings the customers face-to-face with the service teams, enabling Customers, Agents and Service Managers to remain connected at any time from any where.

Logicalware is a low-cost multi-channel customer service solution which works by capturing inbound customer interactions from the web, email, and social media channels, Facebook and Twitter. Within Logicalware, these interactions are converted into actionable tickets and assigned a unique identifier for better tracking.

SaaS-based Serviceware Knowledge gets the most out of your organization’s knowledge because it’s easy to use, deploy and administer. Serviceware Knowledge wraps a beautiful interface around a fully-featured solution — with CRM and ticketing app integrations and an API. Find out how powerful easy can be.

TrueEngage is a single or multichannel contact widget that is fully integrated with Genesys Cloud. This solution was created to give website visitors several options when it comes to contact from the website. The solution is designed to be easily managed by business users in marketing and sales for example.

Essembi is the software innovation hub that helps software companies accelerate their innovation cycle.

IT Care Center is a robust, yet affordable IT Service Management Platform that lets you shift your focus to where it can be most valuable.​

OS-easy cloud desktop (OS-Easy E-VDI) uses desktop virtualization technology to replace traditional PC with virtual desktop.

First Datacorp's Managed Services provide organizations with comprehensive IT solutions tailored to meet specific business needs. By leveraging a team of specialized IT professionals, First Datacorp delivers high-quality services that allow businesses to focus on their core competencies while ensuring their IT infrastructure operates efficiently and securely. Key Features and Functionality: - End-User Help Desk/Service Desk Support: Offers incident management, service request management, knowl

UDS Enterprise is a versatile and secure desktop virtualization solution designed to deliver high-performance virtual desktops and applications across diverse environments. It enables organizations to provide seamless access to Windows and Linux virtual desktops and applications from any location and device, ensuring flexibility and enhanced productivity. Key Features and Functionality: - Virtual Desktop Infrastructure : Facilitates the deployment and management of Windows and Linux virtual d

DeskSort is a Dubai based organization specialized in providing Enterprise Content Management Solutions and custom web and mobile applications development. Providing many ready made cloud based softwares and a customized software solutions tailored for your business.

DigiEdge, founded in 2018 and headquartered in London, UK, provides Desktop as a Service (DaaS) solutions for SMBs and enterprises with remote, hybrid, or distributed workforces. The Cloud Workspace Solution offers virtual desktops via a cloud-native architecture, enabling secure access from any location. Features include multi-factor authentication (MFA), zero-trust security, container-based desktops with tiered configurations (standard, professional, advanced, workstation, and AI), and integra

LLMChat is an AI-powered platform designed to enhance research and streamline workflows through agentic processes. It offers a desktop-based interface that facilitates in-depth exploration and efficient task management. Key Features and Functionality: - AI-Powered Research: Utilizes advanced artificial intelligence to assist users in conducting comprehensive research. - Agentic Workflows: Provides structured workflows that promote autonomy and efficiency in task execution. - Desktop Interface:

Konect Elite is a Microsoft centric, all-in-one desktop virtualization-in-a-box solution that offers the ability to mix and match Microsoft's desktop virtualization technologies such as TS/RDS desktops, RemoteApps, App-V and VDI, and deliver these resources to users based on a client's needs, anywhere, anytime.

LOBA is a pioneering business-to-experience agency and the first Salesforce partner in Portugal since 2003. With over two decades of expertise, LOBA specializes in delivering comprehensive Salesforce solutions tailored to diverse business needs. Their services encompass consulting, solution development, app creation, system integration, data migration, training, and ongoing support. Operating across Portugal, Spain, Brazil, Cape Verde, Angola, Mozambique, and other PALOP countries, LOBA has succ

Matrix42 Unified Endpoint Management is a comprehensive solution designed to streamline the management and security of all endpoint devices within an organization. By integrating client lifecycle management with enterprise mobility management, it offers a unified platform to oversee desktops, laptops, servers, mobile devices, and IoT devices. This consolidation simplifies administrative tasks, enhances security protocols, and ensures compliance across diverse operating systems and device types.

TrackSEO is a professional SEO audit tool designed to provide comprehensive website analysis without the need for a subscription. For a one-time fee of $2.99 per report, users receive a detailed evaluation of their site's SEO performance, including actionable insights and recommendations tailored to their specific content management system (CMS). The reports are generated swiftly, typically within 60 seconds, offering a cost-effective and efficient solution for website owners seeking to enhance

ServoDesk is an award-winning, AI-powered help desk and service management platform built for organisations that need to deliver more with fewer resources. Designed for support teams of all sizes, it brings together ticket management, workflow automation, SLA management, reporting, dashboards, asset visibility, and knowledge management in one easy-to-use platform. ServoDesk helps organisations manage incidents, service requests, problems, changes, and assets through a single, intuitive interfac

Synage is a Mumbai-based web technology company that in 2007 successfully pioneered one of India's first home-grown Software As A Service (SaaS) product, DeskAway. We later launched Brightpod in 2013. Synage was started in 2005 as a design and development agency and transformed itself into a pure-play web company in 2007.

MACS Management Consultancy and Solutions GmbH is a systems integration consultancy dedicated to assisting asset-intensive industries in maximizing the value of their assets. With over 30 years of experience, MACS has successfully guided companies across Europe and the UK through digital transformations in sectors such as facilities management, manufacturing, transport, oil and gas, utilities, and government. As an IBM Platinum Business Partner, MACS leverages IBM-based solutions to enhance orga