Contact Center Usability Index: Enterprise
Usability scores for Contact Center are shown below. The chart highlights some of the factors which contribute to a product's overall Usability score. Ease of use, administration, and adoption data is shown in the table below.
Ease of Admin Ease of Use Meets Requirements Other Factors | ||
|---|---|---|
Score: 9.29 | ||
Score: 9.21 | ||
Score: 8.90 | ||
Score: 8.76 | ||
Score: 8.75 | ||
Score: 8.59 | ||
Score: 8.59 | ||
Score: 8.51 | ||
Score: 8.40 | ||
Score: 8.33 | ||
Score: 8.25 | ||
Score: 8.24 | ||
Score: 8.03 | ||
Score: 7.89 | ||
Score: 7.87 | ||
Score: 7.74 | ||
Score: 7.73 | ||
Score: 7.23 | ||
Score: 7.21 | ||
Score: 7.20 | ||
Score: 7.12 | ||
Score: 7.01 | ||
Score: 6.17 |
* Products are ordered by Index score. Products are ordered alphabetically if two or more products have the same Index score.
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