Avaliações e Detalhes do Produto Worksome

I use Worksome as a freelancer mainly to request payments from clients on a per-project basis. I’ve been using it for around 2–3 years. The interface looks modern, and requesting payment is mostly straightforward, usually just clicking through the required steps. It works reliably for international setups, and I’ve received all my payments without issues. I’m based in Indonesia, and my clients are in the US and Singapore, and payments in USD have been consistent. Análise coletada por e hospedada no G2.com.

The main downside for me is usability. While the system works, the workflow can feel confusing at times, especially knowing which buttons to click and in what order when requesting payment. It’s not broken, but it’s a bit cumbersome. I previously worked with Plunet, which felt easier to use, even though it looked less modern. Análise coletada por e hospedada no G2.com.

What I like most about the Worksome platform is how streamlined and transparent it makes managing freelance engagements. I regularly use the contract creation and approval workflows, and the fact that contracts can be generated, reviewed, and signed all within the platform saves me from juggling multiple tools and email threads. The automated compliance checks are another standout feature—they give me confidence that everything is aligned with local regulations without needing to manually verify details each time.

It’s had a noticeable impact on my workflow. For example, the centralized dashboard lets me track freelancer status, contracts, and payments in one place, which cuts down significantly on back-and-forth communication and admin time. Instead of chasing updates or documents, I can quickly see where everything stands and take action immediately. The payment processing is also seamless, reducing the time spent coordinating invoices and ensuring freelancers are paid on time without extra effort.

One unexpected benefit I’ve found is how much it improves collaboration and trust with freelancers. Because everything—from onboarding to payments—is handled so smoothly and professionally, it creates a better experience for them as well. This has made it easier to build long-term relationships and re-engage top talent without friction. Análise coletada por e hospedada no G2.com.

While my overall experience with Worksome has been positive, there are a few areas where the platform could improve. One challenge I’ve encountered is around payment visibility and timing—while payments are generally reliable, the notifications and status updates can sometimes be unclear, which makes it harder to know exactly where things stand without double-checking. Another downside is that the talent marketplace aspect isn’t always as strong as dedicated freelance platforms. Depending on your niche, there can be limited or less relevant opportunities surfaced, and the matching or recommendation system could be more precise.

Overall, none of these are deal-breakers, but refining these areas would make the platform significantly more efficient and polished in day-to-day use. Análise coletada por e hospedada no G2.com.

Fast chat response. Whenever I have questions or need help, I just chat with their agent, and one of them comes as soon as possible to provide assistance. Most of issues were solved in minutes because how helpful they are. Análise coletada por e hospedada no G2.com.

The interface is frustrating. I’ve already processed invoices nine times, yet I still often find myself getting stuck and having to stop and figure out where to go next. Análise coletada por e hospedada no G2.com.

It has a simple UI design, it’s easy to navigate, and it makes it straightforward to send messages, files, and more. Análise coletada por e hospedada no G2.com.

I cannot upload all my LinkedIn info directly - I often end up de-prioritizing it because I still have to enter the same information again. That’s why my profile isn’t always up to date, and over time I even remove it from other profiles because it falls so far behind.

There’s also a delay with notification emails: when I receive an answer, it sometimes takes hours before the email arrives.

Finally, there’s no app, so there isn’t really an easy way to check things on the go.

Not much ROI vs the work you put into it Análise coletada por e hospedada no G2.com.

The process is easy to follow, and payments are on time. Análise coletada por e hospedada no G2.com.

When I started using Worksome, my payments were always late, and the support wasn't able to tell me what was wrong. I had to open an account in a new bank to resolve the issue. What frustrated me the most was that the support didn't seem to understand the issue or how to help me at the time. Análise coletada por e hospedada no G2.com.

I find the chatbot on Worksome really useful, and it's great that I can also ask to speak to a human; it's nice to have a point of contact. I've been using Worksome since September with no issues. They've been paying me regularly and without any problems, which is reassuring. I also like that I am part of their talent pool, which helps me find more jobs in the future. The process of setting up was straightforward, and I was accepted into the talent pool, which has led to my current client renewing my contract six times. Worksome has been really good in that aspect. Análise coletada por e hospedada no G2.com.

Nothing I can think of! Análise coletada por e hospedada no G2.com.

I really like how easy and quick Worksome is to use. It's great that I've been able to create a framework within our business for engaging with freelancers efficiently. Our resource managers can provide information for contracts and handle all liaison with freelancers. Once the process reaches our team, I can easily and quickly create a contract and provide a platform for our resource managers to approve freelance invoices. The platform to create contracts saves us a lot of time and effort, allowing us more time and energy to focus on other tasks. Análise coletada por e hospedada no G2.com.

Possibly some customization options. So maybe just being able to customize the user interface specifically for myself or my team. And more freedom for this on the user's part. Análise coletada por e hospedada no G2.com.

I use Worksome to handle our contractor management, and it's great because it allows incredibly quick and compliant contract issuance to our contingent workforce. I love the fantastic UI; the software is incredibly easy and intuitive to operate, and it's backed up by first-class user support. The AI-backed help module quickly finds the correct solution, no matter how complex the problem seems. I can also get patched through to a human right away if needed. This means I can work at a fast pace without getting stalled. Before Worksome, handling contract issues and compliance manually was tedious, but now I can prepare and issue a contract within a couple of minutes, all handled by Worksome. The initial setup was very easy, thanks to a dedicated customer service agent. Análise coletada por e hospedada no G2.com.

I would love to see the ability to generate reports including and using the custom fields on the hire pages. Análise coletada por e hospedada no G2.com.

I like Worksome for its ease of use and the way it connects directly to my bank. It simplifies the payment process by charging the agency once they approve the invoice, so I don't have to worry about chasing down payments. Also, having their own invoice system is a plus. Análise coletada por e hospedada no G2.com.

One time I had major issues because I am located in Canada and the agency is in the States. It gave major issues all of a sudden, and I never got an answer as to why, since we had been working for 5 years and it was never an issue before. I'd chalk it up to a system update. Another thing I don't like is I don't get a notification or reminder that my contract is ending. It's frustrating because sometimes I don't bill for a month and then my contract is up, and then I need to contact the agency to re-open, and it's a huge hassle. I also think there seems to be a cap on contract time. Honestly, there aren't a lot of tools on there that I find useful. Análise coletada por e hospedada no G2.com.

Worksome makes invoicing and payments straightforward, especially for contract work. It keeps jobs, contracts, expenses, and payments in one place, which makes admin much easier. I also like that it gives flexibility to work across different projects while still keeping everything organised and professional. It saves time compared to handling contracts and invoicing manually. Análise coletada por e hospedada no G2.com.

The only issue I’ve noticed is with the mobile version when downloading contracts. On my phone, contract downloads sometimes open incorrectly as unreadable file text instead of a proper PDF, which makes it awkward to review documents on the go. It works perfectly fine on laptop, so improving the mobile contract download experience would make things much smoother. Análise coletada por e hospedada no G2.com.