1. [Início](https://www.g2.com/pt) 2. ... 3. [Software de Autoatendimento ao Cliente](https://www.g2.com/pt/categories/customer-self-service) 4. [Discussões de Helpjuice](https://www.g2.com/pt/products/helpjuice/discuss) [ ![Imagem do Avatar do Produto](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1c0e866bc7ad1ea77d602d99e76fb8a1/helpjuice.png "Imagem do Avatar do Produto") ](/pt/products/helpjuice/reviews) [ Helpjuice ](/pt/products/helpjuice/reviews) (376)4.7/5 A base de conhecimento de IA da Helpjuice é uma plataforma líder na indústria, projetada para potencializar sua equipe e clientes, aprimorando o compartilhamento de conhecimento em toda a sua organização. Com a Helpjuice, você pode capturar, criar e compartilhar informações críticas sem esforço, tornando-a a ferramenta ideal de base de conhecimento para treinar funcionários, integrar novos clientes, habilitar o autoatendimento e compartilhar conhecimento dentro e fora da sua empresa. Nossa poderosa plataforma permite que os usuários criem novos conteúdos diretamente em nosso editor fácil de usar, bem como façam upload de conteúdos em vários formatos, garantindo que informações essenciais estejam acessíveis a qualquer momento e em qualquer lugar. A poderosa funcionalidade de busca, semelhante ao Google, da Helpjuice facilita para os usuários encontrar rapidamente e eficientemente a informação certa de que precisam. Confiada por grandes organizações como Amazon, Change.org, Wells Fargo, a Organização Mundial da Saúde, Shipt, TCL e milhares de outras, a Helpjuice é dedicada a quebrar silos de informação e fomentar uma cultura de compartilhamento de conhecimento. Show More * * * ### 80.0 Nps Score Já tem Helpjuice? ### Todas as Discussões de Helpjuice Buscar Mais ComentadoMais ÚtilFixado pela G2Mais Recente Todas as DiscussõesDiscussões com ComentáriosFixado por G2Discussões sem Comentários FiltrarFiltro Filtrar porExpandir/Recolher Ordenar por Mais Comentado Mais Útil Fixado pela G2 Mais Recente Filtrar por Todas as Discussões Discussões com Comentários Fixado por G2 Discussões sem Comentários ![Fixado pela G2 como uma pergunta comum](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fixado pela G2 como uma pergunta comum") G2 Fixado pela G2 como uma pergunta comum • há mais de 3 anos Mais Opções - [ # What is knowledge base for? ](/pt/discussions/helpjuice-what-is-knowledge-base-for) What is knowledge base for? [ Contact Center Knowledge Base Software ](https://www.g2.com/pt/tags/contact-center-knowledge-base-software)[ Customer Self-Service Software ](https://www.g2.com/pt/tags/customer-self-service-software)[ Knowledge Base Software ](https://www.g2.com/pt/tags/knowledge-base-software) * * * \<0\>0\>Upvotes * * * 0 Comentars [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Fa%C3%A7a+perguntas+sobre+Helpjuice+e+obtenha+respostas+de+usu%C3%A1rios+especialistas+em+nossa+se%C3%A7%C3%A3o+de+Discuss%C3%B5es+sobre+Helpjuice.&title=Discuss%C3%B5es+sobre+Helpjuice+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Fhelpjuice%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Discuss%C3%B5es+sobre+Helpjuice+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Fhelpjuice%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Fhelpjuice%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Discuss%C3%B5es+sobre+Helpjuice+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Fhelpjuice%2Fdiscuss%0aFa%C3%A7a+perguntas+sobre+Helpjuice+e+obtenha+respostas+de+usu%C3%A1rios+especialistas+em+nossa+se%C3%A7%C3%A3o+de+Discuss%C3%B5es+sobre+Helpjuice.) 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[ Contact Center Knowledge Base Software ](https://www.g2.com/pt/tags/contact-center-knowledge-base-software)[ Customer Self-Service Software ](https://www.g2.com/pt/tags/customer-self-service-software)[ Knowledge Base Software ](https://www.g2.com/pt/tags/knowledge-base-software) * * * \<0\>0\>Upvotes * * * 0 Comentars [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Fa%C3%A7a+perguntas+sobre+Helpjuice+e+obtenha+respostas+de+usu%C3%A1rios+especialistas+em+nossa+se%C3%A7%C3%A3o+de+Discuss%C3%B5es+sobre+Helpjuice.&title=Discuss%C3%B5es+sobre+Helpjuice+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Fhelpjuice%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Discuss%C3%B5es+sobre+Helpjuice+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Fhelpjuice%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Fhelpjuice%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Discuss%C3%B5es+sobre+Helpjuice+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Fhelpjuice%2Fdiscuss%0aFa%C3%A7a+perguntas+sobre+Helpjuice+e+obtenha+respostas+de+usu%C3%A1rios+especialistas+em+nossa+se%C3%A7%C3%A3o+de+Discuss%C3%B5es+sobre+Helpjuice.) 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Responda a algumas perguntas para ajudar a comunidade Helpjuice [ Sim ](javascript:void(0))[ Sim ](https://www.g2.com/pt/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhelpjuice%2Fdiscuss%3Fsmall_ask%3Dhelpjuice) Não ## Principais Contribuidores em Helpjuice 1 ![Francisco D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Francisco D.") FD Carregando... ### [Francisco D.](https://www.g2.com/pt/users/ba74cce3-f5a0-4077-a35f-633853d181c7 "Francisco D.") Head Photographer 1 pt