1. [Início](https://www.g2.com/pt)
2. ...
3. [Ferramentas de Gerenciamento de Serviços de TI](https://www.g2.com/pt/categories/it-service-management-itsm-tools)
4. [Discussões de Freshservice](https://www.g2.com/pt/products/freshservice/discuss)

[
 ![Imagem do Avatar do Produto](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2d6a381d321e8fc6b72a7f95e8cde31a/freshservice.png "Imagem do Avatar do Produto")

 ![Recompensa por boas avaliações do Freshservice](https://images.g2crowd.com/uploads/report_medal_translation/image/35437/medal.svg "Recompensa por boas avaliações do Freshservice")
](/pt/products/freshservice/reviews)

[

Freshservice

](/pt/products/freshservice/reviews)

(1,336)4.6/5

O Freshservice da Freshworks é uma plataforma de ServiceOps com inteligência artificial, construída para empresas modernas que precisam se mover rapidamente sem sacrificar o controle. Ao unificar ITSM, ITOM, gestão de ativos de TI e gestão de serviços empresariais em uma única plataforma com uma camada de dados compartilhada, o Freshservice elimina a proliferação de ferramentas e as lacunas de visibilidade que desaceleram as equipes - criando uma única fonte de verdade em serviços, ativos e infraestrutura. As equipes de TI obtêm total visibilidade em seu ambiente: descoberta automatizada, um CMDB robusto para análise de impacto e resolução de causas raiz, e gestão simplificada de incidentes, problemas, mudanças e incidentes maiores. Além de TI, o Freshservice se estende perfeitamente para RH, finanças e instalações - proporcionando a cada equipe de negócios a mesma experiência de serviço consistente e eficiente sem a complexidade de ferramentas separadas. O Freshservice vem com uma camada de IA nativamente incorporada chamada Freddy AI, que ajuda os agentes a resolver problemas mais rapidamente, automatiza solicitações de serviço dos funcionários e fornece aos líderes os insights de que precisam para tomar decisões melhores. O resultado não é apenas um serviço mais rápido; é uma operação fundamentalmente mais proativa que identifica e resolve problemas antes que eles impactem os funcionários.

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* * *

### 30

Discussions

### 54

Participants

### 75.0

Nps Score

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G2

Fixado pela G2 como uma pergunta comum

•

há mais de 2 anos

Mais Opções
- 

[
# Para que é usado o Freshservice?
](/pt/discussions/what-is-freshservice-used-for)
Para que é usado o Freshservice?

[

IT Service Management Tools

](https://www.g2.com/pt/tags/it-service-management-tools)[

IT Alerting Software

](https://www.g2.com/pt/tags/it-alerting-software)[

Incident Management Software

](https://www.g2.com/pt/tags/incident-management-software)[

Enterprise IT Management Software

](https://www.g2.com/pt/tags/enterprise-it-management-software)

[

Service Desk Software

](https://www.g2.com/pt/tags/service-desk-software)[

Customer Self-Service Software

](https://www.g2.com/pt/tags/customer-self-service-software)

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\<0\>0\>Upvotes

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3 Comentars

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Fa%C3%A7a+perguntas+sobre+Freshservice+e+obtenha+respostas+de+usu%C3%A1rios+especialistas+em+nossa+se%C3%A7%C3%A3o+de+Discuss%C3%B5es+sobre+Freshservice.&title=Discuss%C3%B5es+sobre+Freshservice+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Ffreshservice%2Fdiscuss)

[![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Discuss%C3%B5es+sobre+Freshservice+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Ffreshservice%2Fdiscuss&via=G2dotcom)

[![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Ffreshservice%2Fdiscuss)

[![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Discuss%C3%B5es+sobre+Freshservice+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Ffreshservice%2Fdiscuss%0aFa%C3%A7a+perguntas+sobre+Freshservice+e+obtenha+respostas+de+usu%C3%A1rios+especialistas+em+nossa+se%C3%A7%C3%A3o+de+Discuss%C3%B5es+sobre+Freshservice.)

[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Discuss%C3%B5es+sobre+Freshservice+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Ffreshservice%2Fdiscuss%0aFa%C3%A7a+perguntas+sobre+Freshservice+e+obtenha+respostas+de+usu%C3%A1rios+especialistas+em+nossa+se%C3%A7%C3%A3o+de+Discuss%C3%B5es+sobre+Freshservice.)

 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

 ![Sergio V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sergio V.")
SV

Carregando...

[Sergio V.](https://www.g2.com/pt/users/399dc389-348f-4716-8305-12a0c8d6d75d "Sergio V.")

•

há cerca de 6 anos

It Support Specialist en Optima Solutions

Mais Opções
- 

[
# você terá uma solução local?
](/pt/discussions/26729-will-you-have-an-on-premise-solution)
Alguns clientes podem querer ter o FW instalado em seus próprios servidores, isso será possível em um futuro próximo? Isso é algo que vocês estão considerando?

[

IT Service Management Tools

](https://www.g2.com/pt/tags/it-service-management-tools)[

Service Desk Software

](https://www.g2.com/pt/tags/service-desk-software)[

Enterprise IT Management Suites Software

](https://www.g2.com/pt/tags/enterprise-it-management-suites-software)[

Incident Management Software

](https://www.g2.com/pt/tags/incident-management-software)

* * *

\<0\>0\>Upvotes

* * *

2 Comentars

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Fa%C3%A7a+perguntas+sobre+Freshservice+e+obtenha+respostas+de+usu%C3%A1rios+especialistas+em+nossa+se%C3%A7%C3%A3o+de+Discuss%C3%B5es+sobre+Freshservice.&title=Discuss%C3%B5es+sobre+Freshservice+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Ffreshservice%2Fdiscuss)

[![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Discuss%C3%B5es+sobre+Freshservice+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Ffreshservice%2Fdiscuss&via=G2dotcom)

[![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Ffreshservice%2Fdiscuss)

[![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Discuss%C3%B5es+sobre+Freshservice+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Ffreshservice%2Fdiscuss%0aFa%C3%A7a+perguntas+sobre+Freshservice+e+obtenha+respostas+de+usu%C3%A1rios+especialistas+em+nossa+se%C3%A7%C3%A3o+de+Discuss%C3%B5es+sobre+Freshservice.)

[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Discuss%C3%B5es+sobre+Freshservice+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Ffreshservice%2Fdiscuss%0aFa%C3%A7a+perguntas+sobre+Freshservice+e+obtenha+respostas+de+usu%C3%A1rios+especialistas+em+nossa+se%C3%A7%C3%A3o+de+Discuss%C3%B5es+sobre+Freshservice.)

 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

SV

Carregando...

[Simon V.](https://www.g2.com/pt/users/81f6fa61-5068-4e58-841b-4ffe0dbc715f "Simon V.")

•

há mais de 6 anos

Mais Opções
- 

[
# Podemos ter acesso ao nosso banco de dados para fazer algum desenvolvimento?
](/pt/discussions/24919-can-we-have-access-to-our-database-to-do-some-development)
Tenha acesso total ao banco de dados para personalizar nossa instância do Freshservice e fazer BI.

[

IT Service Management Tools

](https://www.g2.com/pt/tags/it-service-management-tools)[

Service Desk Software

](https://www.g2.com/pt/tags/service-desk-software)[

Enterprise IT Management Suites Software

](https://www.g2.com/pt/tags/enterprise-it-management-suites-software)[

Incident Management Software

](https://www.g2.com/pt/tags/incident-management-software)

* * *

\<0\>0\>Upvotes

* * *

2 Comentars

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Fa%C3%A7a+perguntas+sobre+Freshservice+e+obtenha+respostas+de+usu%C3%A1rios+especialistas+em+nossa+se%C3%A7%C3%A3o+de+Discuss%C3%B5es+sobre+Freshservice.&title=Discuss%C3%B5es+sobre+Freshservice+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Ffreshservice%2Fdiscuss)

[![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Discuss%C3%B5es+sobre+Freshservice+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Ffreshservice%2Fdiscuss&via=G2dotcom)

[![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Ffreshservice%2Fdiscuss)

[![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Discuss%C3%B5es+sobre+Freshservice+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Ffreshservice%2Fdiscuss%0aFa%C3%A7a+perguntas+sobre+Freshservice+e+obtenha+respostas+de+usu%C3%A1rios+especialistas+em+nossa+se%C3%A7%C3%A3o+de+Discuss%C3%B5es+sobre+Freshservice.)

[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Discuss%C3%B5es+sobre+Freshservice+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Ffreshservice%2Fdiscuss%0aFa%C3%A7a+perguntas+sobre+Freshservice+e+obtenha+respostas+de+usu%C3%A1rios+especialistas+em+nossa+se%C3%A7%C3%A3o+de+Discuss%C3%B5es+sobre+Freshservice.)

 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

 ![Usuário Verificado](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Usuário Verificado")
G2

Usuário Verificado

•

há mais de 6 anos

Mais Opções
- 

[
# Best Practices?
](/pt/discussions/best-practices-c6641197-0d91-4627-a621-356cd87206bc)
?

[

IT Service Management Tools

](https://www.g2.com/pt/tags/it-service-management-tools)[

Service Desk Software

](https://www.g2.com/pt/tags/service-desk-software)[

Enterprise IT Management Suites Software

](https://www.g2.com/pt/tags/enterprise-it-management-suites-software)[

Incident Management Software

](https://www.g2.com/pt/tags/incident-management-software)

* * *

\<0\>0\>Upvotes

* * *

0 Comentars

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Fa%C3%A7a+perguntas+sobre+Freshservice+e+obtenha+respostas+de+usu%C3%A1rios+especialistas+em+nossa+se%C3%A7%C3%A3o+de+Discuss%C3%B5es+sobre+Freshservice.&title=Discuss%C3%B5es+sobre+Freshservice+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Ffreshservice%2Fdiscuss)

[![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Discuss%C3%B5es+sobre+Freshservice+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Ffreshservice%2Fdiscuss&via=G2dotcom)

[![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Ffreshservice%2Fdiscuss)

[![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Discuss%C3%B5es+sobre+Freshservice+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Ffreshservice%2Fdiscuss%0aFa%C3%A7a+perguntas+sobre+Freshservice+e+obtenha+respostas+de+usu%C3%A1rios+especialistas+em+nossa+se%C3%A7%C3%A3o+de+Discuss%C3%B5es+sobre+Freshservice.)

[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Discuss%C3%B5es+sobre+Freshservice+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Ffreshservice%2Fdiscuss%0aFa%C3%A7a+perguntas+sobre+Freshservice+e+obtenha+respostas+de+usu%C3%A1rios+especialistas+em+nossa+se%C3%A7%C3%A3o+de+Discuss%C3%B5es+sobre+Freshservice.)

 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

MW

Carregando...

[Matt W.](https://www.g2.com/pt/users/b942289a-9f1a-48e3-b638-649c38a8b623 "Matt W.")

•

há mais de 6 anos

--

Mais Opções
- 

[
# Como tem sido sua experiência com o suporte do Freshservice?
](/pt/discussions/how-has-your-experience-been-with-freshservice-support)
Como tem sido sua experiência com o suporte do Freshservice? Tivemos resultados razoavelmente bons.

[

IT Service Management Tools

](https://www.g2.com/pt/tags/it-service-management-tools)[

Service Desk Software

](https://www.g2.com/pt/tags/service-desk-software)[

Enterprise IT Management Suites Software

](https://www.g2.com/pt/tags/enterprise-it-management-suites-software)[

Incident Management Software

](https://www.g2.com/pt/tags/incident-management-software)

* * *

\<0\>0\>Upvotes

* * *

12 Comentars

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Fa%C3%A7a+perguntas+sobre+Freshservice+e+obtenha+respostas+de+usu%C3%A1rios+especialistas+em+nossa+se%C3%A7%C3%A3o+de+Discuss%C3%B5es+sobre+Freshservice.&title=Discuss%C3%B5es+sobre+Freshservice+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Ffreshservice%2Fdiscuss)

[![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Discuss%C3%B5es+sobre+Freshservice+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Ffreshservice%2Fdiscuss&via=G2dotcom)

[![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Ffreshservice%2Fdiscuss)

[![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Discuss%C3%B5es+sobre+Freshservice+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Ffreshservice%2Fdiscuss%0aFa%C3%A7a+perguntas+sobre+Freshservice+e+obtenha+respostas+de+usu%C3%A1rios+especialistas+em+nossa+se%C3%A7%C3%A3o+de+Discuss%C3%B5es+sobre+Freshservice.)

[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Discuss%C3%B5es+sobre+Freshservice+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Ffreshservice%2Fdiscuss%0aFa%C3%A7a+perguntas+sobre+Freshservice+e+obtenha+respostas+de+usu%C3%A1rios+especialistas+em+nossa+se%C3%A7%C3%A3o+de+Discuss%C3%B5es+sobre+Freshservice.)

 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

 ![Nicholas O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicholas O.")
NO

Carregando...

[Nicholas O.](https://www.g2.com/pt/users/d1762d7e-82fe-4ad8-bcba-12d28e662bcb "Nicholas O.")

•

há mais de 6 anos

Associate, Information Technology

Mais Opções
- 

[
# Eu gostaria de aprender mais sobre este software incrível em profundidade.
](/pt/discussions/i-would-wish-to-lean-more-about-this-amazing-software-in-depth)
Como organização, gostaríamos de explorar mais módulos do Fresh Service que seriam úteis em nossa tomada de decisão.

[

IT Service Management Tools

](https://www.g2.com/pt/tags/it-service-management-tools)[

Service Desk Software

](https://www.g2.com/pt/tags/service-desk-software)[

Enterprise IT Management Suites Software

](https://www.g2.com/pt/tags/enterprise-it-management-suites-software)[

Incident Management Software

](https://www.g2.com/pt/tags/incident-management-software)

* * *

\<0\>0\>Upvotes

* * *

1 Comentar

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Fa%C3%A7a+perguntas+sobre+Freshservice+e+obtenha+respostas+de+usu%C3%A1rios+especialistas+em+nossa+se%C3%A7%C3%A3o+de+Discuss%C3%B5es+sobre+Freshservice.&title=Discuss%C3%B5es+sobre+Freshservice+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Ffreshservice%2Fdiscuss)

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[![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Discuss%C3%B5es+sobre+Freshservice+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Ffreshservice%2Fdiscuss%0aFa%C3%A7a+perguntas+sobre+Freshservice+e+obtenha+respostas+de+usu%C3%A1rios+especialistas+em+nossa+se%C3%A7%C3%A3o+de+Discuss%C3%B5es+sobre+Freshservice.)

[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Discuss%C3%B5es+sobre+Freshservice+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Ffreshservice%2Fdiscuss%0aFa%C3%A7a+perguntas+sobre+Freshservice+e+obtenha+respostas+de+usu%C3%A1rios+especialistas+em+nossa+se%C3%A7%C3%A3o+de+Discuss%C3%B5es+sobre+Freshservice.)

 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

 ![Benigno C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Benigno C.")
BC

Carregando...

[Benigno C.](https://www.g2.com/pt/users/696d83d7-8a58-4402-acad-c5681bde7d44 "Benigno C.")

•

há mais de 6 anos

CIO

Mais Opções
- 

[
# Ainda tenho dificuldade em fazer o Probe funcionar corretamente.
](/pt/discussions/i-still-have-trouble-making-probe-work-properly)
Incluímos o script no GPO, mas ainda estamos recebendo um erro na maioria dos dispositivos detectados. Firewalls, etc. Além disso, e talvez sem relação, o Probe dá um erro sempre que muda para escanear ou domínio, é um erro do MS Explorer, pedindo para adicionar o site à lista de sites seguros,... [Leia mais](/pt/discussions/i-still-have-trouble-making-probe-work-properly)

[

IT Service Management Tools

](https://www.g2.com/pt/tags/it-service-management-tools)[

Service Desk Software

](https://www.g2.com/pt/tags/service-desk-software)[

Enterprise IT Management Suites Software

](https://www.g2.com/pt/tags/enterprise-it-management-suites-software)[

Incident Management Software

](https://www.g2.com/pt/tags/incident-management-software)

* * *

\<0\>0\>Upvotes

* * *

2 Comentars

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Fa%C3%A7a+perguntas+sobre+Freshservice+e+obtenha+respostas+de+usu%C3%A1rios+especialistas+em+nossa+se%C3%A7%C3%A3o+de+Discuss%C3%B5es+sobre+Freshservice.&title=Discuss%C3%B5es+sobre+Freshservice+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Ffreshservice%2Fdiscuss)

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[![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Discuss%C3%B5es+sobre+Freshservice+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Ffreshservice%2Fdiscuss%0aFa%C3%A7a+perguntas+sobre+Freshservice+e+obtenha+respostas+de+usu%C3%A1rios+especialistas+em+nossa+se%C3%A7%C3%A3o+de+Discuss%C3%B5es+sobre+Freshservice.)

[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Discuss%C3%B5es+sobre+Freshservice+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Ffreshservice%2Fdiscuss%0aFa%C3%A7a+perguntas+sobre+Freshservice+e+obtenha+respostas+de+usu%C3%A1rios+especialistas+em+nossa+se%C3%A7%C3%A3o+de+Discuss%C3%B5es+sobre+Freshservice.)

 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

 ![Kiseki p.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kiseki p.")
KP

Carregando...

[Kiseki p.](https://www.g2.com/pt/users/225cee3f-c389-4691-8261-6bab7f702d8e "Kiseki p.")

•

há mais de 6 anos

ICT ENGINEER at BIDCO OIL REFINERIES LIMITED KENYA

Mais Opções
- 

[
# Como posso integrar o Freshservice com o SAP
](/pt/discussions/how-can-i-integrate-fresh-service-with-sap)
?

[

IT Service Management Tools

](https://www.g2.com/pt/tags/it-service-management-tools)[

Service Desk Software

](https://www.g2.com/pt/tags/service-desk-software)[

Enterprise IT Management Suites Software

](https://www.g2.com/pt/tags/enterprise-it-management-suites-software)[

Incident Management Software

](https://www.g2.com/pt/tags/incident-management-software)

* * *

\<0\>0\>Upvotes

* * *

1 Comentar

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Fa%C3%A7a+perguntas+sobre+Freshservice+e+obtenha+respostas+de+usu%C3%A1rios+especialistas+em+nossa+se%C3%A7%C3%A3o+de+Discuss%C3%B5es+sobre+Freshservice.&title=Discuss%C3%B5es+sobre+Freshservice+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Ffreshservice%2Fdiscuss)

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[![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Ffreshservice%2Fdiscuss)

[![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Discuss%C3%B5es+sobre+Freshservice+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Ffreshservice%2Fdiscuss%0aFa%C3%A7a+perguntas+sobre+Freshservice+e+obtenha+respostas+de+usu%C3%A1rios+especialistas+em+nossa+se%C3%A7%C3%A3o+de+Discuss%C3%B5es+sobre+Freshservice.)

[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Discuss%C3%B5es+sobre+Freshservice+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Ffreshservice%2Fdiscuss%0aFa%C3%A7a+perguntas+sobre+Freshservice+e+obtenha+respostas+de+usu%C3%A1rios+especialistas+em+nossa+se%C3%A7%C3%A3o+de+Discuss%C3%B5es+sobre+Freshservice.)

 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

MS

Carregando...

[Martin S.](https://www.g2.com/pt/users/9d2786e2-3106-4f34-828e-809ef572892a "Martin S.")

•

há mais de 6 anos

Help Desk Technician

Mais Opções
- 

[
# Qual é a melhor maneira de preencher nosso inventário?
](/pt/discussions/whats-the-best-way-to-populate-our-inventory)
Temos o Freshservice Discovery em execução, no entanto, não recebemos todas as informações sobre os computadores que atribuímos aos usuários. Existe um guia que pode ser enviado por e-mail para mim? Quero investigar mais. Para manter nosso inventário atualizado.

[

IT Service Management Tools

](https://www.g2.com/pt/tags/it-service-management-tools)[

Service Desk Software

](https://www.g2.com/pt/tags/service-desk-software)[

Enterprise IT Management Suites Software

](https://www.g2.com/pt/tags/enterprise-it-management-suites-software)[

Incident Management Software

](https://www.g2.com/pt/tags/incident-management-software)

* * *

\<0\>0\>Upvotes

* * *

3 Comentars

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Fa%C3%A7a+perguntas+sobre+Freshservice+e+obtenha+respostas+de+usu%C3%A1rios+especialistas+em+nossa+se%C3%A7%C3%A3o+de+Discuss%C3%B5es+sobre+Freshservice.&title=Discuss%C3%B5es+sobre+Freshservice+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Ffreshservice%2Fdiscuss)

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[![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Discuss%C3%B5es+sobre+Freshservice+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Ffreshservice%2Fdiscuss%0aFa%C3%A7a+perguntas+sobre+Freshservice+e+obtenha+respostas+de+usu%C3%A1rios+especialistas+em+nossa+se%C3%A7%C3%A3o+de+Discuss%C3%B5es+sobre+Freshservice.)

[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Discuss%C3%B5es+sobre+Freshservice+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Ffreshservice%2Fdiscuss%0aFa%C3%A7a+perguntas+sobre+Freshservice+e+obtenha+respostas+de+usu%C3%A1rios+especialistas+em+nossa+se%C3%A7%C3%A3o+de+Discuss%C3%B5es+sobre+Freshservice.)

 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

PB

Carregando...

[Paul B.](https://www.g2.com/pt/users/24e6c402-b290-4de3-96be-58b53faba64d "Paul B.")

•

há quase 7 anos

Senior Network Engineer

Mais Opções
- 

[
# Skype para Empresas
](/pt/discussions/16245-skype-for-business)
Tentamos implementar isso, pois simplificaria a comunicação com os usuários, mas na época não conseguimos instalar. Algum progresso foi feito para integrar com o O365?

[

IT Service Management Tools

](https://www.g2.com/pt/tags/it-service-management-tools)[

Service Desk Software

](https://www.g2.com/pt/tags/service-desk-software)[

Enterprise IT Management Suites Software

](https://www.g2.com/pt/tags/enterprise-it-management-suites-software)[

Incident Management Software

](https://www.g2.com/pt/tags/incident-management-software)

* * *

\<0\>0\>Upvotes

* * *

1 Comentar

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Fa%C3%A7a+perguntas+sobre+Freshservice+e+obtenha+respostas+de+usu%C3%A1rios+especialistas+em+nossa+se%C3%A7%C3%A3o+de+Discuss%C3%B5es+sobre+Freshservice.&title=Discuss%C3%B5es+sobre+Freshservice+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Ffreshservice%2Fdiscuss)

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[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Discuss%C3%B5es+sobre+Freshservice+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fpt%2Fproducts%2Ffreshservice%2Fdiscuss%0aFa%C3%A7a+perguntas+sobre+Freshservice+e+obtenha+respostas+de+usu%C3%A1rios+especialistas+em+nossa+se%C3%A7%C3%A3o+de+Discuss%C3%B5es+sobre+Freshservice.)

 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

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## Iniciar uma Nova Discussão de Software

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 ![Imagem do Avatar do Produto](https://images.g2crowd.com/uploads/product/hd_favicon/507247d74cdb616544c2f320120749b7/freshservice.svg "Imagem do Avatar do Produto")

### Já usou Freshservice antes?

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## Principais Contribuidores em Freshservice

1

 ![Hitesh P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hitesh P.")
HP

Carregando...

### [Hitesh P.](https://www.g2.com/pt/users/0ea93f6a-0528-4ba3-b37a-81f89f9f7033 "Hitesh P.")

Digital Marketing Specialist

10 pts

2

DM

Carregando...

### [Dawie M.](https://www.g2.com/pt/users/5b977f70-76da-4b58-9da2-3617c6e8929f "Dawie M.")

Enterprise Architect

2 pts

3

 ![Dario V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dario V.")
DV

Carregando...

### [Dario V.](https://www.g2.com/pt/users/ccebb46c-2787-475d-8f73-44f49328098e "Dario V.")

System and Network Administrator

2 pts

4

 ![vijay s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "vijay s.")
VS

Carregando...

### [vijay s.](https://www.g2.com/pt/users/a553f9e4-2593-47b2-97f9-066183ffb429 "vijay s.")

Enterprise Solutions and Services

1 pt

5

PS

Carregando...

### [Peter S.](https://www.g2.com/pt/users/47e53dfb-4c7a-424a-9bbe-474f5e596335 "Peter S.")

1 pt