# Need Support? Check the Mailchimp Support Directory

Encountering an account issue can delay your workflow, and we want to help you get support quickly. That's why we've put together this Mailchimp support directory to help you find the right team and get back to focusing on what matters most for your business. To speed up your request, include: your primary account email address, the exact error or warning message you're seeing, and any troubleshooting steps you've already tried.

Find the right team rather than navigating multiple links, you can reach all three support teams in one place. Contact Mailchimp Support and use the dropdown menu to select the topic that best matches your inquiry. Here's a quick guide to help you choose. 

Compliance: Select this if you're dealing with an Omnivore warning, unsubscribe warning, or bounce warning and need help getting your account back on track. 

Account Recovery: Select this if you're unable to log in or aren't receiving your two-factor authentication code. 

Billing: Select this if you need help with a payment or have a question about your current plan.

Next Steps: After submitting, send us a private message with your case number so we can confirm your request was received. For your privacy, please don't share email addresses or account information publicly, as our mods will remove any posts that do. Not sure which team to contact? Drop a comment and we'll point you in the right direction.

Connect with Mailchimp Support: <a class="a a--md" elv="true" href="https://intuit.me/4cPn53Y">https://intuit.me/4cPn53Y</a>

##### Post Metadata
- Posted at: há 2 dias
- Author title: Manager of Social Care - Mailchimp
- Net upvotes: 1



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