# Dynamics 365 Customer Insights vs SAP Customer Data Platform Comparison | | Dynamics 365 Customer Insights | SAP Customer Data Platform | |---|---|---| | **Star Rating** | 4.0 out of 5 | 4.4 out of 5 | | **Total Reviews** | 19 | 56 | | **Largest Market Segment** | Mercado médio (75.0% das avaliações) | Empresa (46.0% das avaliações) | | **Entry Level Price** | Preço não disponível | Preço não disponível | --- ## Top Pros & Cons ### Dynamics 365 Customer Insights **Not enough data** ### SAP Customer Data Platform Pros: - Análise (1 reviews) - Colaboração (1 reviews) Cons: - Configuração Complexa (1 reviews) - Caro (1 reviews) --- ## Ratings Comparison | Rating | Dynamics 365 Customer Insights | SAP Customer Data Platform | |---|---|---| | **Atende aos requisitos** | 8.2 (11 reviews) | 9.2 (43 reviews) | | **Facilidade de Uso** | 7.2 (10 reviews) | 8.9 (44 reviews) | | **Facilidade de configuração** | Não há dados suficientes | 7.3 (13 reviews) | | **Facilidade de administração** | Não há dados suficientes | 7.9 (13 reviews) | | **Qualidade do Suporte** | 8.1 (8 reviews) | 8.7 (42 reviews) | | **the product tem sido um bom parceiro comercial?** | Não há dados suficientes | 9.1 (13 reviews) | | **Direção de Produto (% positivo)** | 6.8 (11 reviews) | 9.2 (44 reviews) | --- ## Pricing ### Dynamics 365 Customer Insights #### Entry-Level Pricing No pricing available #### Free Trial Yes ### SAP Customer Data Platform #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Plataforma de Dados do Cliente (CDP) | Product | Score | Reviews | |---|---|---| | **Dynamics 365 Customer Insights** | N/A | N/A | | **SAP Customer Data Platform** | 9.1/10 | 43 | #### Fornecimento de dados | Feature | Dynamics 365 Customer Insights | SAP Customer Data Platform | |---|---|---| | **Enriquecimento de Dados** | Dados insuficientes disponíveis | 9.3 (35 reviews) | | **Expansibilidade** | Dados insuficientes disponíveis | 9.1 (31 reviews) | | **Marketing de Conteúdo** | Recurso Não Disponível | 8.8 (33 reviews) | | **Vários dispositivos** | Recurso Não Disponível | 9.0 (33 reviews) | #### Inteligência | Feature | Dynamics 365 Customer Insights | SAP Customer Data Platform | |---|---|---| | **Métricas de Marketing** | Dados insuficientes disponíveis | 9.1 (27 reviews) | | **Modelagem Preditiva** | Dados insuficientes disponíveis | 9.1 (32 reviews) | | **Mecanismo de recomendação** | Dados insuficientes disponíveis | 9.1 (31 reviews) | --- ## Categories **Shared Categories (1):** [Plataformas de Dados de Clientes (CDP)](https://www.g2.com/pt/categories/customer-data-platform-cdp) --- ## Reviewer Demographics ### By Company Size | Segment | Dynamics 365 Customer Insights | SAP Customer Data Platform | |---|---|---| | **Pequena Empresa** | 25.0% | 18.0% | | **Médio Porte** | 75.0% | 36.0% | | **Empresa** | 0% | 46.0% | ### By Industry #### Dynamics 365 Customer Insights - **Contabilidade:** 12.5% - **Recrutamento e seleção:** 6.3% - **Esportes:** 6.3% - **Varejo:** 6.3% - **Consultoria de Gestão:** 6.3% - **Serviços Jurídicos:** 6.3% - **Internet:** 6.3% - **Saúde, Bem-Estar e Fitness:** 6.3% - **Gestão Educacional:** 6.3% - **Bens de Consumo Eletrônicos:** 6.3% - **Other:** 31.3% #### SAP Customer Data Platform - **Tecnologia da informação e serviços:** 16.0% - **Ensino superior:** 10.0% - **Programas de computador:** 10.0% - **Suprimentos e Equipamentos para Empresas:** 8.0% - **Farmacêutica:** 6.0% - **Varejo:** 4.0% - **Consultoria de Gestão:** 4.0% - **Agricultura:** 2.0% - **Entretenimento:** 2.0% - **Fabricação de Eletroeletrônicos:** 2.0% - **Other:** 36.0% --- ## Alternatives ### Alternatives to Dynamics 365 Customer Insights - [Twilio Segment](https://www.g2.com/pt/products/twilio-segment/reviews) — 4.5/5 stars (565 reviews) - [Salesforce Data 360 (formerly Data Cloud)](https://www.g2.com/pt/products/salesforce-data-360-formerly-data-cloud/reviews) — 4.3/5 stars (248 reviews) - [Tealium Customer Data Hub](https://www.g2.com/pt/products/tealium-customer-data-hub/reviews) — 4.3/5 stars (474 reviews) - [Bloomreach](https://www.g2.com/pt/products/bloomreach-bloomreach/reviews) — 4.6/5 stars (765 reviews) - [Dotdigital](https://www.g2.com/pt/products/dotdigital/reviews) — 4.4/5 stars (1199 reviews) - [Treasure Data Customer Data Platform](https://www.g2.com/pt/products/treasure-data-customer-data-platform/reviews) — 4.5/5 stars (164 reviews) - [Insider One](https://www.g2.com/pt/products/insider-one/reviews) — 4.8/5 stars (1353 reviews) - [Optimizely Web Experimentation](https://www.g2.com/pt/products/optimizely-web-experimentation/reviews) — 4.2/5 stars (411 reviews) - [Klaviyo](https://www.g2.com/pt/products/klaviyo/reviews) — 4.6/5 stars (1348 reviews) - [Planhat](https://www.g2.com/pt/products/planhat/reviews) — 4.5/5 stars (926 reviews) ### Alternatives to SAP Customer Data Platform - [Twilio Segment](https://www.g2.com/pt/products/twilio-segment/reviews) — 4.5/5 stars (565 reviews) - [Tealium Customer Data Hub](https://www.g2.com/pt/products/tealium-customer-data-hub/reviews) — 4.3/5 stars (474 reviews) - [Salesforce Data 360 (formerly Data Cloud)](https://www.g2.com/pt/products/salesforce-data-360-formerly-data-cloud/reviews) — 4.3/5 stars (248 reviews) - [Insider One](https://www.g2.com/pt/products/insider-one/reviews) — 4.8/5 stars (1353 reviews) - [Bloomreach](https://www.g2.com/pt/products/bloomreach-bloomreach/reviews) — 4.6/5 stars (765 reviews) - [Klaviyo](https://www.g2.com/pt/products/klaviyo/reviews) — 4.6/5 stars (1348 reviews) - [Hightouch](https://www.g2.com/pt/products/hightouch/reviews) — 4.6/5 stars (392 reviews) - [WebEngage](https://www.g2.com/pt/products/webengage/reviews) — 4.5/5 stars (750 reviews) - [Netcore Customer Engagement Platform](https://www.g2.com/pt/products/netcore-customer-engagement-platform/reviews) — 4.5/5 stars (566 reviews) - [Totango](https://www.g2.com/pt/products/totango/reviews) — 4.3/5 stars (1149 reviews) --- ## Top Discussions ### Dynamics 365 Customer Insights No discussions available for this product. ### SAP Customer Data Platform No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/pt/compare/dynamics-365-customer-insights-vs-sap-customer-data-platform)