# Melhor Software de Base de Conhecimento para Empresas de Médio Porte - Página 2

## How Many Software de Base de Conhecimento Products Does G2 Track?

**Total Products under this Category:** 237

### Category Stats (Aug 2026)

- **Average Rating:** 4.48/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** KMS Lighthouse (+2.86%) - Among all products in this category, KMS Lighthouse recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank Software de Base de Conhecimento Products?

**Por que você pode confiar nos rankings de software do G2:**

- 30 Analistas e Especialistas em Dados
- 95,900+ Avaliações Autênticas
- 237+ Produtos
- Rankings Imparciais

Os rankings de software da G2 são baseados em avaliações de usuários verificadas, moderação rigorosa e uma metodologia de pesquisa consistente mantida por uma equipe de analistas e especialistas em dados. Cada produto é medido usando os mesmos critérios transparentes, sem colocação paga ou influência de fornecedores. Embora as avaliações reflitam experiências reais dos usuários, que podem ser subjetivas, elas oferecem insights valiosos sobre como o software funciona nas mãos de profissionais. Juntos, esses dados alimentam o G2 Score, uma maneira padronizada de comparar ferramentas dentro de cada categoria.

## G2 Grid® for Software de Base de Conhecimento
 ![G2 Grid® for Software de Base de Conhecimento plotting products by satisfaction and market presence](https://www.g2.com/pt/categories/knowledge-base-software/grids.png?focus%5B%5D=3437&focus%5B%5D=82623&focus%5B%5D=280&focus%5B%5D=12139&focus%5B%5D=25675&focus%5B%5D=41823&focus%5B%5D=14432&focus%5B%5D=116295)

Highlighted products: Slack, Notion, Confluence, Guru, ClickUp, IT Glue, Helpjuice, e Workvivo.

Underlying data: [Grid® JSON](https://www.g2.com/pt/categories/knowledge-base-software/grids.json?focus%5B%5D=slack&focus%5B%5D=notion&focus%5B%5D=confluence&focus%5B%5D=guru&focus%5B%5D=clickup&focus%5B%5D=it-glue&focus%5B%5D=helpjuice&focus%5B%5D=workvivo&segment=mid-market)

**Sponsored**

### Stravito

Stravito é a Plataforma de Inteligência de Insights que líderes globais como Nestlé e Comcast confiam para transformar conhecimento existente em decisões confiantes e impulsionadoras de crescimento. Criada para equipes de insights, marketing e pesquisa, a Stravito unifica o conhecimento em um espaço seguro e combina IA de ponta com expertise humana. Quer você esteja decidindo onde expandir a seguir, qual inovação seguir ou qual mensagem ressoará mais com seus clientes, as equipes simplesmente fazem perguntas estratégicas, e o Assistente de IA da Stravito entrega insights relevantes e citados em segundos. Personas de IA, alimentadas pelos estudos de segmentação da sua marca, simulam perspectivas reais de consumidores para que você possa testar ideias em tempo real. O resultado: decisões mais rápidas, baseadas em evidências e com impacto comercial.

[Visitar site](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=2038&secure%5Bchosen_at%5D=2026-08-15T09%3A50%3A20Z&secure%5Bdisplayable_resource_id%5D=2038&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=2038&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=133525&secure%5Bresource_id%5D=2038&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fpt%2Fcategories%2Fknowledge-base-software%2Fmid-market%3Fpage%3D2&secure%5Btoken%5D=d49a7c28d7abca719606667546fda098799b9411cdc13b27bf1cbe6909ceecf5&secure%5Burl%5D=https%3A%2F%2Fwww.stravito.com%2Fai-personas%3Futm_source%3DG2%26utm_medium%3Dadvertising%26utm_campaign%3DG2_2026_02&secure%5Burl_type%5D=custom_url)

### [Shelf](https://www.g2.com/products/shelf-shelf/reviews)

Shelf is a modern knowledge platform that helps on-demand businesses improve service and increase productivity with fast, helpful answers to customer and employee questions. Shelf's MerlinAI listens for questions and instantly suggests the best answers in search, self-service portals, web forms, chat, CRM, support apps, and contact center platforms. Identify gaps between questions and answers with Shelf analytics and automate content publishing to every channel. Rated #1 for ease of use.

**Average Rating:** 4.7/5.0

**Total Reviews:** 135

#### How Do G2 Users Rate Shelf?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.0/10)
- **Quality of Support:** 9.7/10 (Category avg: 8.8/10)
- **Other Integrations:** 7.9/10 (Category avg: 8.3/10)
- **Ease of Use:** 9.4/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Shelf?

- **Seller:** [Shelf](https://www.g2.com/sellers/shelf)
- **Company Website:** shelf.io
- **HQ Location:** Stamford, CT
- **Twitter:** @shelf\_io  
1,226 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a61d9293bfdba986ed572b596666e9b31d4da3ef1a75827d75547e639fdd65a0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10614850%2F&secure%5Burl_type%5D=linkedin_company_website)  
232 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Financial Services, Consumer Services
- **Company Size:** 57% Medium, 28% Large

#### What Do G2 Reviewers Say About Shelf?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of finding information** in Shelf, which saves time and keeps everything organized.
- Users benefit from Shelf's **AI optimization** , ensuring their chatbots provide accurate answers to all customer inquiries.
- Users appreciate how Shelf's **AI optimization** simplifies knowledge management, enhancing chatbot effectiveness for better responses.
- Users value Shelf for its ability to **optimize knowledge for AI chatbots** , ensuring accurate answers for all customers.
- Users appreciate the **centralization** of Shelf, enjoying easy access to information and streamlined processes in one place.

##### Cons

- Users find the **editing difficulties** in Shelf challenging, especially when multiple collaborators need to work on a gem at once.
- Users find the **editing limitations** of Shelf challenging, as simultaneous edits by multiple users are not supported.
- Users find the **inefficiency in search functionality** of Shelf frustrating, often requiring extra effort to locate documents quickly.
- Users find the **inefficient search** in Shelf frustrating, as it complicates finding documents quickly when needed.
- Users find the **inefficient search function** frustrating as it often requires extra effort to find documents quickly.

#### What Are Recent G2 Reviews of Shelf?

**["Great Clarity and Ease of Use You Can Rely on Again and Again"](https://www.g2.com/survey_responses/shelf-review-12493143)**

**Rating:** 5.0/5.0 stars

_— Verified User in Leisure, Travel & Tourism_

[Read full review](https://www.g2.com/survey_responses/shelf-review-12493143)

**["Keeps Everything Organized, But Search Could Be Smoother"](https://www.g2.com/survey_responses/shelf-review-11832957)**

**Rating:** 4.0/5.0 stars

_— Liza Marie A._

[Read full review](https://www.g2.com/survey_responses/shelf-review-11832957)

#### What Are G2 Users Discussing About Shelf?

- [What does Shelf do?](https://www.g2.com/discussions/what-does-shelf-do)
- [What advantages does commercial off the shelf software provide over custom software?](https://www.g2.com/discussions/what-advantages-does-commercial-off-the-shelf-software-provide-over-custom-software)
- [What is the difference between off the shelf and custom software?](https://www.g2.com/discussions/what-is-the-difference-between-off-the-shelf-and-custom-software)
- [Which software is usually available off the shelf?](https://www.g2.com/discussions/which-software-is-usually-available-off-the-shelf)

### [GitBook](https://www.g2.com/pt/products/gitbook/reviews)

O GitBook permite que as equipes gerenciem, compartilhem e publiquem seu conhecimento facilmente através de uma plataforma de documentação projetada para toda a organização. Repleto de recursos poderosos, o GitBook suporta qualquer forma de texto rico, linguagens de programação e ativos visuais. O GitBook é gratuito para projetos de código aberto, organizações sem fins lucrativos e estudantes.

**Average Rating:** 4.7/5.0

**Total Reviews:** 203

#### How Do G2 Users Rate GitBook?

- **the product tem sido um bom parceiro comercial?:** 9.5/10 (Category avg: 9.0/10)
- **Qualidade do Suporte:** 9.4/10 (Category avg: 8.8/10)
- **Outras Integrações:** 8.2/10 (Category avg: 8.3/10)
- **Facilidade de Uso:** 9.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind GitBook?

- **Vendedor:** [GitBook](https://www.g2.com/pt/sellers/gitbook)
- **Ano de Fundação:** 2014
- **Localização da Sede:** Covina, US
- **Twitter:** @GitBookIO  
7,713 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=36b01bf1163283ca25766ded84902875e543d0542247f623343d1b10a51e154c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgitbook&secure%5Burl_type%5D=linkedin_company_website)  
44 funcionários no LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO
- **Top Industries:** Software de Computador, Tecnologia da Informação e Serviços
- **Company Size:** 79% Small, 15% Medium

#### What Do G2 Reviewers Say About GitBook?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários adoram a **interface limpa e amigável** do GitBook, tornando a documentação fácil e eficiente para todos os membros da equipe.
- Os usuários elogiam o GitBook por sua **interface intuitiva** , tornando a documentação técnica acessível e a colaboração perfeita.
- Os usuários apreciam a **colaboração excepcional e a interface amigável** do GitBook, tornando a documentação fácil e eficiente.
- Os usuários destacam a **equipe super responsiva** e a natureza amigável do GitBook que capacita pequenas organizações de forma eficaz.
- Os usuários apreciam a **estrutura limpa e organizada** do GitBook, tornando a colaboração e a documentação sem esforço.

##### Cons

- Os usuários relatam encontrar **bugs de software** que afetam a usabilidade, embora o suporte seja responsivo em resolver os problemas.
- Os usuários descobrem que **problemas de faturamento** podem surgir devido aos altos custos, especialmente para aqueles sem um OSS.
- Os usuários acham a **complexidade** um desafio inicialmente, embora apreciem a qualidade geral do produto.
- Os usuários acham a **automação difícil** do GitBook frustrante, pois ela exige atualizações manuais para mudanças na documentação.
- Os usuários prefeririam **opções de formatação mais avançadas** no GitBook para melhorar sua experiência de escrita.

#### What Are Recent G2 Reviews of GitBook?

**["Documentação Limpa e Intuitiva com Colaboração Suave"](https://www.g2.com/pt/survey_responses/gitbook-review-13211489)**

**Rating:** 4.0/5.0 stars

_— Anbuselvam S._

[Read full review](https://www.g2.com/pt/survey_responses/gitbook-review-13211489)

**["Documentação Limpa e Intuitiva que Sincroniza Suavemente com Nosso Fluxo de Trabalho Git"](https://www.g2.com/pt/survey_responses/gitbook-review-13212250)**

**Rating:** 4.0/5.0 stars

_— Muhammed A._

[Read full review](https://www.g2.com/pt/survey_responses/gitbook-review-13212250)

#### What Are G2 Users Discussing About GitBook?

- [Is GitBook private?](https://www.g2.com/pt/discussions/is-gitbook-private)
- [O GitBook é feito pelo GitHub?](https://www.g2.com/pt/discussions/is-gitbook-made-by-github) - 1 comment
- [O GitBook é de código aberto?](https://www.g2.com/pt/discussions/is-gitbook-opensource) - 1 comment
- [What is GitBook used for?](https://www.g2.com/pt/discussions/what-is-gitbook-used-for)

### [Stonly](https://www.g2.com/pt/products/stonly/reviews)

Stonly é a plataforma de conhecimento moderna para atendimento ao cliente. Ajudamos as empresas a alcançar resoluções rápidas e precisas com guias passo a passo, árvores de decisão, respostas de IA, automações, tutoriais, listas de verificação e bases de conhecimento para agentes e clientes. Ao contrário de outras plataformas de conhecimento, o conhecimento da Stonly é interativo (em vez de estático) e entregue quando e onde as pessoas precisam. Isso significa que é usado com muito mais frequência e pode lidar com todos os casos que surgem. Use IA para aproveitar seu conhecimento para responder a cada solicitação com a solução ideal—seja uma resposta fácil ou orientação detalhada. Você pode controlar as respostas e lidar bem com todas as perguntas, mesmo as mais críticas e complexas. Crie facilmente um ótimo conteúdo de conhecimento e mantenha-o atualizado e preciso. Daremos a você as ferramentas para coletar feedback, medir e melhorar o impacto do conhecimento em seu negócio. Integre com todas as suas ferramentas e processos, incluindo Zendesk, Salesforce Service Cloud, Freshworks, HubSpot e mais. Saiba como a Stonly capacita milhares de empresas a apoiar milhões de clientes em https://stonly.com/

**Average Rating:** 4.8/5.0

**Total Reviews:** 131

#### How Do G2 Users Rate Stonly?

- **the product tem sido um bom parceiro comercial?:** 9.3/10 (Category avg: 9.0/10)
- **Qualidade do Suporte:** 9.2/10 (Category avg: 8.8/10)
- **Outras Integrações:** 8.1/10 (Category avg: 8.3/10)
- **Facilidade de Uso:** 9.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Stonly?

- **Vendedor:** [Stonly](https://www.g2.com/pt/sellers/stonly)
- **Ano de Fundação:** 2018
- **Localização da Sede:** Paris, FR
- **Twitter:** @stonly  
3 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ec6b83574a1d4c7526cba0cb9460285a38e96a4bdef9e7ccec8d8fa62fe68667&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fstonly%2F&secure%5Burl_type%5D=linkedin_company_website)  
64 funcionários no LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Software de Computador, Tecnologia da Informação e Serviços
- **Company Size:** 58% Small, 34% Medium

#### What Do G2 Reviewers Say About Stonly?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários elogiam a **excepcional facilidade de uso** do Stonly, facilitando atualizações eficientes e navegação clara para guias.
- Os usuários destacam o **suporte excepcional e a facilidade de uso** do Stonly, apreciando seus recursos poderosos e integração.
- Os usuários apreciam a **interface amigável** do Stonly, melhorando a comunicação e o engajamento com parceiros e clientes.
- Os usuários elogiam a **interface intuitiva** do Stonly, tornando fácil atualizar e dar suporte aos clientes de forma eficaz.
- Os usuários valorizam a **fácil implementação** do Stonly, apreciando sua integração perfeita e interface amigável.

##### Cons

- Os usuários observam uma falta de **recursos complementares** , embora estes não sejam considerados críticos para as operações comerciais.
- Os usuários observam a **falta de recursos** , mas reconhecem que isso não impacta significativamente suas necessidades críticas de negócios.
- Os usuários acham o **consumo de tempo** relacionado ao gerenciamento de múltiplos widgets e a necessidade de assistência de desenvolvedores para incorporar o Stonly desafiador.
- Os usuários frequentemente expressam frustração com **problemas de botões** que prejudicam a funcionalidade e afetam significativamente a interação do usuário.
- Os usuários têm dificuldades com **problemas de chatbot** , achando desafiador integrar funções de chat de forma eficaz com o Stonly.

#### What Are Recent G2 Reviews of Stonly?

**["É o melhor"](https://www.g2.com/pt/survey_responses/stonly-review-10630489)**

**Rating:** 4.5/5.0 stars

_— Usuário Verificado em Serviços Financeiros_

[Read full review](https://www.g2.com/pt/survey_responses/stonly-review-10630489)

**["Eu literalmente os recomendo em todas as chamadas que tenho com CADA fornecedor e potencial fornecedor."](https://www.g2.com/pt/survey_responses/stonly-review-10331547)**

**Rating:** 5.0/5.0 stars

_— Thomas J._

[Read full review](https://www.g2.com/pt/survey_responses/stonly-review-10331547)

#### What Are G2 Users Discussing About Stonly?

- [Para que serve o Stonly?](https://www.g2.com/pt/discussions/what-is-stonly-used-for)

### [Aha!](https://www.g2.com/fr/products/aha/reviews)

Aha! est le logiciel de gestion de produits numéro 1 au monde. Nous aidons plus d'un million de créateurs de produits à donner vie à leur stratégie. Nos outils intégrés permettent aux équipes de passer de la découverte à la livraison avec l'IA. La suite comprend Aha! Roadmaps, Aha! Discovery, Aha! Ideas, Aha! Whiteboards, Aha! Builder, Aha! Develop, Aha! Teamwork, et Aha! Knowledge. Les équipes produit comptent sur notre expertise, Elle (l'assistante IA), et les programmes de formation via Aha! Academy pour réaliser leur meilleur travail. Nous sommes fiers d'être un type très différent d'entreprise SaaS à forte croissance. L'entreprise est autofinancée, rentable, et 100% à distance. Nous sommes reconnus comme l'une des meilleures entreprises entièrement à distance pour lesquelles travailler, nous défendons le Mouvement Bootstrap, et avons donné plus de 1,5 million de dollars aux personnes dans le besoin grâce à Aha! Cares. Apprenez-en plus sur www.aha.io.

**Average Rating:** 4.4/5.0

**Total Reviews:** 357

#### How Do G2 Users Rate Aha!?

- **the product a-t-il été un bon partenaire commercial?:** 9.2/10 (Category avg: 9.0/10)
- **Qualité du support:** 9.2/10 (Category avg: 8.8/10)
- **Autres intégrations:** 10.0/10 (Category avg: 8.3/10)
- **Facilité d’utilisation:** 7.8/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Aha!?

- **Vendeur:** [Aha! Labs](https://www.g2.com/fr/sellers/aha-labs)
- **Site Web de l'entreprise:** www.aha.io
- **Année de fondation:** 2013
- **Emplacement du siège social:** Menlo Park, CA
- **Twitter:** @aha\_io  
22,142 abonnés Twitter
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=21dba0039c73c3692c3a476e46fe72405f563fd89a0ae0e379d569e487808225&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3110591%2F&secure%5Burl_type%5D=linkedin_company_website)  
143 employés sur LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Chef de produit, Responsable Produit Senior
- **Top Industries:** Logiciels informatiques, Technologie de l'information et services
- **Company Size:** 47% Medium, 31% Large

#### What Do G2 Reviewers Say About Aha!?

_AI-generated summary from verified user reviews_

##### Pros

- Les utilisateurs apprécient le **support client exceptionnel** d'Aha! pendant les phases de mise en œuvre et d'essai, améliorant grandement leur expérience.
- Les utilisateurs apprécient la **facilité d'utilisation** d'Aha!, profitant de son design intuitif et de son intégration transparente pour la gestion de projet.
- Les utilisateurs apprécient la **présentation claire des fonctionnalités et la gestion intuitive** , améliorant ainsi leur processus de développement de produit de manière transparente.
- Les utilisateurs apprécient les **excellentes intégrations** avec Azure DevOps, améliorant leur flux de travail et leur productivité globale avec Aha!
- Les utilisateurs apprécient les **options de personnalisation** dans Aha!, permettant une intégration et une adaptation fluides aux flux de travail et besoins spécifiques.

##### Cons

- Les utilisateurs sont confrontés à une **courbe d'apprentissage abrupte** avec Aha!, car trouver les paramètres peut être chronophage et peu intuitif.
- Les utilisateurs trouvent que les offres d'Aha! ont **des fonctionnalités limitées** qui sont souvent éclipsées par des outils plus spécialisés comme Asana et Miro.
- Les utilisateurs trouvent qu'Aha! manque de **fonctionnalités clés** , ce qui entrave la collaboration et nécessite le recours à d'autres outils.
- Les utilisateurs rencontrent des **problèmes de navigation difficiles** avec Aha!, ayant du mal à localiser les paramètres et à comprendre les différents espaces de travail.
- Les utilisateurs trouvent la **difficulté d'apprentissage** pour naviguer dans Aha! difficile, nécessitant du temps pour se familiariser avec ses fonctionnalités.

#### What Are Recent G2 Reviews of Aha!?

**["Plateforme de collaboration puissante avec IA, flux de travail personnalisés et planification facile"](https://www.g2.com/fr/survey_responses/aha-review-12769863)**

**Rating:** 4.5/5.0 stars

_— Konjengbam M._

[Read full review](https://www.g2.com/fr/survey_responses/aha-review-12769863)

**["Plateforme de retour d'information puissante avec d'excellentes intégrations et un excellent support client"](https://www.g2.com/fr/survey_responses/aha-review-12876138)**

**Rating:** 5.0/5.0 stars

_— Utilisateur vérifié à Logiciels informatiques_

[Read full review](https://www.g2.com/fr/survey_responses/aha-review-12876138)

#### What Are G2 Users Discussing About Aha!?

- [À quoi sert Aha! ?](https://www.g2.com/fr/discussions/what-is-aha-used-for)
- [How do you create a roadmap in Aha?](https://www.g2.com/fr/discussions/how-do-you-create-a-roadmap-in-aha)
- [Qu'est-ce que le logiciel de feuille de route AHA ?](https://www.g2.com/fr/discussions/what-is-aha-roadmap-software) - 1 comment
- [Que fait le logiciel AHA ?](https://www.g2.com/fr/discussions/what-does-aha-software-do) - 1 comment
- [Qu'est-ce qu'une fonctionnalité dans Aha?](https://www.g2.com/fr/discussions/what-is-a-feature-in-aha) - 2 comments

### [Happeo](https://www.g2.com/products/happeo/reviews)

Happeo is a modern intranet solution that helps organizations centralize company information into one official place — so employees always know where to find what they need to get their work done. When knowledge is scattered across drives, email, and chat, people spend more time searching and asking around than actually getting work done. The same questions get asked repeatedly, new hires take too long to get up to speed, and no one can point to a single source of truth. At a certain point, the informal workarounds stop working — and the cost of scattered information becomes a real drag on execution. Happeo is built for desk-based teams that need a structured, searchable home for company knowledge — without a lengthy implementation or a dedicated intranet owner. It is particularly well-suited for organizations moving away from a patchwork of drives, email threads, and chat tools. New hires get a clear and consistent source of truth from day one, and teams stay aligned without relying on inboxes or chat to carry critical communication. Key features include pages that give teams a structured home for policies, processes, and resources; search that surfaces answers across company knowledge and connected tools; and channels that keep important company updates organized and visible so nothing gets buried in an overflowing inbox. AI-powered insights into missing, outdated, and incorrect content help teams keep their knowledge base accurate over time — not just at launch. The result is a trusted place for company knowledge that employees actually use — so less time is spent searching, and more time spent getting work done.

**Average Rating:** 4.5/5.0

**Total Reviews:** 150

#### How Do G2 Users Rate Happeo?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Quality of Support:** 9.3/10 (Category avg: 8.8/10)
- **Other Integrations:** 8.3/10 (Category avg: 8.3/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Happeo?

- **Seller:** [Happeo](https://www.g2.com/sellers/happeo)
- **Year Founded:** 2017
- **HQ Location:** Helsinki, Helsinki
- **Twitter:** @happeoHQ  
1,844 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=85aa18d5fc2c9d1cc5e032516a363027bfeb67be59f4377078eff9c7a01d0e09&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10472126%2F&secure%5Burl_type%5D=linkedin_company_website)  
68 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 69% Medium, 17% Large

#### What Do G2 Reviewers Say About Happeo?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Happeo to be **easy and intuitive to use** , with seamless integration and customizable options for their organization.
- Users love the **easy integrations** with Google and Microsoft, simplifying the setup and access to user profiles.
- Users appreciate the **intuitive ease of use** and effective integration, enhancing communication and collaboration significantly.
- Users love the **easy integrations** with Google and Microsoft, streamlining their workflows and enhancing collaboration.
- Users find Happeo to be **intuitive and user-friendly** , enhancing knowledge sharing and communication effortlessly across teams.

##### Cons

- Users express a need for **more informative support** resources, highlighting limited self-help options and engagement features.
- Users feel that Happeo has **limited options** for engagement and functionality, impacting the overall user experience.
- Users desire **missing features** like polls, kudos, advanced analytics, and improved page editing for better engagement.
- Users find the **search functionality lacking** in Happeo, wishing for enhanced results and more informative support options.
- Users are frustrated by the **limited search functionality** , finding it insufficient for their needs and support information lacking.

#### What Are Recent G2 Reviews of Happeo?

**["Easy to Navigate and Keeps Our HR and Company Details in One Place"](https://www.g2.com/survey_responses/happeo-review-12774235)**

**Rating:** 5.0/5.0 stars

_— Daniel O._

[Read full review](https://www.g2.com/survey_responses/happeo-review-12774235)

**["Happeo- A good to have service for your Organisation"](https://www.g2.com/survey_responses/happeo-review-11498394)**

**Rating:** 4.5/5.0 stars

_— Aman K._

[Read full review](https://www.g2.com/survey_responses/happeo-review-11498394)

#### What Are G2 Users Discussing About Happeo?

- [What is Happeo used for?](https://www.g2.com/discussions/what-is-happeo-used-for)

### [guidde](https://www.g2.com/pt/products/guidde/reviews)

Guidde é uma plataforma de IA Generativa líder de mercado, projetada para facilitar a documentação em vídeo e servir como uma Plataforma de Adoção Digital (DAP) abrangente. Esta solução inovadora permite que organizações modernas capturem, gerenciem e distribuam instruções passo a passo de forma eficiente, preenchendo a lacuna entre fluxos de trabalho de software complexos e a compreensão do usuário. Guidde se destaca como uma alternativa de IA de ponta em relação às ferramentas tradicionais de gravação de tela e aos métodos manuais e trabalhosos de documentação de Procedimentos Operacionais Padrão (SOP). O público-alvo do Guidde inclui uma ampla gama de profissionais de diversos setores, incluindo Sucesso do Cliente (CS), Operações de TI e Recursos Humanos (RH). Essas equipes frequentemente enfrentam desafios na criação de materiais de treinamento e documentação eficazes que possam acompanhar as rápidas mudanças tecnológicas. Guidde aborda esses desafios automatizando o processo de documentação, permitindo que as organizações escalem seus esforços de treinamento sem a necessidade de recursos adicionais. Esta plataforma é particularmente útil para a integração de novos funcionários, redução de rotatividade e simplificação de implementações de software, tornando-se uma ferramenta essencial para organizações que buscam melhorar sua eficiência operacional. Uma das principais características do Guidde é sua capacidade de geração de vídeo por IA com um clique, que permite aos usuários converter instantaneamente ações na tela em guias de vídeo em alta definição. Esta automação reduz significativamente o tempo necessário para a criação de conteúdo em vídeo em até 70%, facilitando para as equipes a produção de materiais instrucionais de alta qualidade. Além disso, Guidde oferece serviços de localização e tradução global, gerando narração por IA com som nativo e legendas sincronizadas em mais de 40 idiomas. Este recurso garante que as organizações possam manter a consistência do treinamento em diversas localizações geográficas. Segurança e conformidade são considerações críticas para as empresas, e Guidde aborda essas preocupações com seu recurso de "Redação Inteligente". Esta capacidade impulsionada por aprendizado de máquina detecta e desfoca automaticamente Informações Pessoais Identificáveis (PII) sensíveis durante o processo de captura, garantindo que as organizações possam criar documentação sem comprometer a segurança dos dados. Além disso, Guidde suporta distribuição e integração omnicanal, permitindo que os usuários incorporem seus "Guiddes" em centros de ajuda, wikis internas ou os compartilhem via links instantâneos, melhorando assim a acessibilidade e a resolução de tickets de suporte. Por fim, Guidde fornece análises perspicazes que rastreiam o engajamento dos usuários e as taxas de conclusão. Esses dados permitem que as organizações identifiquem áreas onde os usuários podem ter dificuldades, permitindo a otimização em tempo real da documentação. Ao transformar estratégias de gestão do conhecimento em uma potência visual e orientada por IA, Guidde capacita as organizações a aumentar a produtividade e melhorar a experiência do usuário de forma eficaz.

**Average Rating:** 4.8/5.0

**Total Reviews:** 91

#### How Do G2 Users Rate guidde?

- **the product tem sido um bom parceiro comercial?:** 9.6/10 (Category avg: 9.0/10)
- **Qualidade do Suporte:** 9.7/10 (Category avg: 8.8/10)
- **Facilidade de Uso:** 9.5/10 (Category avg: 8.8/10)

#### Who Is the Company Behind guidde?

- **Vendedor:** [guidde](https://www.g2.com/pt/sellers/guidde)
- **Website da Empresa:** www.guidde.com
- **Ano de Fundação:** 2020
- **Localização da Sede:** Belmont, CA
- **Twitter:** @GuiddeCo  
1,835 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d2a8f4ad34e5d70ef53838f673b1d96dc46eff03b3ed68f5a6de6c7dfdc5d43c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fguidde%2F&secure%5Burl_type%5D=linkedin_company_website)  
101 funcionários no LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Software de Computador, Tecnologia da Informação e Serviços
- **Company Size:** 42% Small, 30% Medium

#### What Do G2 Reviewers Say About guidde?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários acham a **facilidade de uso** do Guidde excepcional, permitindo que até mesmo novatos criem guias de forma fácil e eficiente.
- Os usuários elogiam a **facilidade de criação de guias de instruções** com o Guidde, agilizando a produção de vídeos e aumentando a eficiência do treinamento.
- Os usuários adoram as **capacidades de economia de tempo** do Guidde, melhorando a eficiência e simplificando a criação de vídeos de forma fluida.
- Os usuários valorizam o **atendimento ao cliente excepcional** da Guidde, especialmente elogiando sua Gerente de Sucesso do Cliente, Hannah, que é responsiva e conhecedora.
- Os usuários apreciam os **recursos impressionantes impulsionados por IA** do Guidde, tornando a criação de vídeos fácil e envolvente.

##### Cons

- Os usuários observam **opções limitadas de personalização** para ajustar o conteúdo e os visuais, impactando o processo criativo geral.
- Os usuários acham o **suporte limitado de idiomas** no Guidde demorado, impactando a personalização de conteúdo e a eficiência geral.
- Os usuários acham as **questões organizacionais** frustrantes, pois gerenciar vídeos e ferramentas parece desconexo e ineficiente.
- Os usuários enfrentam **manuseio inadequado de arquivos** , com problemas ao salvar edições quando vários usuários estão trabalhando em vídeos simultaneamente.
- Os usuários relatam **problemas com capturas de tela** , como atraso nas gravações e a necessidade de clicar para cada etapa capturada.

#### What Are Recent G2 Reviews of guidde?

**["Guidde torna a criação de conteúdo rápida com IA intuitiva e playlists"](https://www.g2.com/pt/survey_responses/guidde-review-13238044)**

**Rating:** 4.5/5.0 stars

_— kristyc@ancdelivers.com.au C._

[Read full review](https://www.g2.com/pt/survey_responses/guidde-review-13238044)

**["Guidde AI: Um Transformador para Vídeos de Treinamento Escaláveis e Envolventes"](https://www.g2.com/pt/survey_responses/guidde-review-13259725)**

**Rating:** 5.0/5.0 stars

_— Diana A._

[Read full review](https://www.g2.com/pt/survey_responses/guidde-review-13259725)

### [Slab](https://www.g2.com/pt/products/slab/reviews)

Slab é um hub de conhecimento moderno e wiki que ajuda equipes a desbloquear todo o seu potencial por meio de aprendizado compartilhado e documentação. Slab apresenta um editor bonito e fácil de usar, dezenas de integrações como Slack, GitHub e Google, e uma busca extremamente rápida, tanto no Slab quanto nos seus aplicativos integrados. Não importa onde esteja, o conhecimento que você precisa para fazer o seu melhor trabalho está a apenas um clique de distância!

**Average Rating:** 4.6/5.0

**Total Reviews:** 300

#### How Do G2 Users Rate Slab?

- **the product tem sido um bom parceiro comercial?:** 9.3/10 (Category avg: 9.0/10)
- **Qualidade do Suporte:** 9.3/10 (Category avg: 8.8/10)
- **Outras Integrações:** 8.8/10 (Category avg: 8.3/10)
- **Facilidade de Uso:** 9.2/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Slab?

- **Vendedor:** [Slab, Inc](https://www.g2.com/pt/sellers/slab-inc)
- **Website da Empresa:** slab.com
- **Ano de Fundação:** 2016
- **Localização da Sede:** San Francisco, California
- **Twitter:** @SLAB  
1,250 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=12ef85d1be2b8152de7fbd115299e3dad7866cdda9b3720c47a6f0617708333a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F12902672%2F&secure%5Burl_type%5D=linkedin_company_website)  
20 funcionários no LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Gerente de Contas, Engenheiro de Software
- **Top Industries:** Software de Computador, Tecnologia da Informação e Serviços
- **Company Size:** 60% Small, 37% Medium

#### What Do G2 Reviewers Say About Slab?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários acham que a **facilidade de uso** do Slab aumenta a produtividade ao simplificar o acesso e o compartilhamento de informações digitais entre dispositivos.
- Os usuários consideram o Slab uma **ferramenta de pesquisa confiável e eficaz** que aprimora o conhecimento e as habilidades profissionais sem esforço.
- Os usuários valorizam as **integrações perfeitas** do Slab com vários sistemas, melhorando a colaboração e aumentando a produtividade entre as equipes.
- Os usuários encontram **integrações fáceis** com dispositivos e sistemas para aprimorar suas experiências de pesquisa e aprendizado no Slab.
- Os usuários valorizam o **fácil acesso** do Slab, melhorando sua capacidade de encontrar e compartilhar informações de forma eficiente.

##### Cons

- Os usuários acham as **opções limitadas de personalização** desafiadoras para formatação consistente e controle de permissões em documentos.
- Os usuários acham que a **curva de aprendizado** do Slab pode ser desafiadora devido à terminologia desconhecida e à personalização limitada.
- Os usuários acham que a **funcionalidade limitada** do Slab em permissões e experiência móvel pode prejudicar a produtividade e a experiência do usuário.
- Os usuários acham que o Slab **carece de recursos essenciais** , com limitações em funcionalidades avançadas e uma experiência móvel complicada.
- Os usuários acham o Slab **opressor para novos usuários** devido às suas extensas funcionalidades e layout complexo.

#### What Are Recent G2 Reviews of Slab?

**["Slab, um centro de pesquisa e busca digital de alta qualidade para empresas."](https://www.g2.com/pt/survey_responses/slab-review-11934741)**

**Rating:** 5.0/5.0 stars

_— Ase T._

[Read full review](https://www.g2.com/pt/survey_responses/slab-review-11934741)

**["Slab: o sistema com as melhores informações para melhorar a qualidade de todo o seu trabalho."](https://www.g2.com/pt/survey_responses/slab-review-11918943)**

**Rating:** 5.0/5.0 stars

_— Namir A._

[Read full review](https://www.g2.com/pt/survey_responses/slab-review-11918943)

#### What Are G2 Users Discussing About Slab?

- [Para que serve o Slab?](https://www.g2.com/pt/discussions/what-is-slab-used-for)

### [Perplexity](https://www.g2.com/pt/products/perplexity/reviews)

Perplexity é um motor de busca alimentado por IA projetado para transformar a forma como os usuários descobrem e interagem com informações. Ao processar consultas de usuários através de modelos de linguagem avançados, ele fornece respostas concisas e conversacionais respaldadas por fontes verificáveis. Cada resposta inclui citações e links para o conteúdo original, permitindo que os usuários verifiquem as informações e se aprofundem nos tópicos. Essa abordagem simplifica a experiência de busca, indo além dos motores de busca tradicionais que apresentam inúmeros links para os usuários filtrarem. Principais Características e Funcionalidades: - Interface de Busca Conversacional: Os usuários podem fazer perguntas em linguagem natural e receber respostas diretas e concisas. - Integração em Tempo Real com a Web: A plataforma busca na web em tempo real para fornecer informações atualizadas. - Citações de Fontes: Cada resposta inclui citações e links para as fontes originais, garantindo transparência e credibilidade. - Integração de Múltiplos Modelos de IA: Perplexity integra modelos de IA de ponta, incluindo os modelos GPT da OpenAI e o Claude da Anthropic, permitindo que os usuários escolham o modelo que melhor se adapta às suas necessidades específicas. - Modelo Freemium: Oferece uma versão gratuita com acesso a um modelo de linguagem proprietário de grande porte, enquanto a assinatura paga Perplexity Pro fornece acesso a modelos avançados como GPT-4, Claude 3, Mistral Large, Llama 3 e um modelo experimental Perplexity. Valor Principal e Soluções para Usuários: Perplexity aborda as ineficiências dos motores de busca tradicionais ao fornecer respostas diretas e concisas às consultas dos usuários, eliminando a necessidade de filtrar inúmeros links. Sua integração de múltiplos modelos de IA e capacidades de busca na web em tempo real garantem que os usuários recebam informações precisas e atuais. A inclusão de citações de fontes aumenta a transparência e a confiabilidade, tornando-o uma ferramenta valiosa para pesquisadores, profissionais e o público em geral que busca informações confiáveis de forma eficiente.

**Average Rating:** 4.4/5.0

**Total Reviews:** 325

#### How Do G2 Users Rate Perplexity?

- **the product tem sido um bom parceiro comercial?:** 9.0/10 (Category avg: 9.0/10)
- **Qualidade do Suporte:** 8.2/10 (Category avg: 8.8/10)
- **Outras Integrações:** 10.0/10 (Category avg: 8.3/10)
- **Facilidade de Uso:** 9.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Perplexity?

- **Vendedor:** [Perplexity AI](https://www.g2.com/pt/sellers/perplexity-ai)
- **Ano de Fundação:** 2022
- **Localização da Sede:** San Francisco, California
- **Twitter:** @perplexity\_ai  
494,413 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=40a76650374be19b3f8dd70bffa77a9ac8c72520b65762b4127272d0d6bf35f0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fperplexity-ai%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,405 funcionários no LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Fundador, Engenheiro de Software
- **Top Industries:** Tecnologia da Informação e Serviços, Software de Computador
- **Company Size:** 51% Small, 17% Medium

#### What Do G2 Reviewers Say About Perplexity?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários apreciam a **facilidade de uso** do Perplexity, achando a configuração inicial e a navegação incrivelmente simples e convenientes.
- Os usuários apreciam a **facilidade de uso e rápida implementação** do Perplexity, tornando-o uma ferramenta de pesquisa conveniente.
- Os usuários acham o **conteúdo de qualidade útil** e o rápido acesso a dados factuais do Perplexity inestimáveis para pesquisa e aprendizado.
- Os usuários acham a **configuração fácil** do Perplexity excepcionalmente conveniente, permitindo uma implementação rápida e sem complicações.
- Os usuários adoram as **capacidades multimodais** do Perplexity, que aprimoram a pesquisa com assistentes personalizáveis e respostas rápidas e confiáveis.

##### Cons

- Os usuários encontram **limitações de uso** com o Perplexity, expressando preocupações sobre restrições de assinatura e a necessidade de respostas mais detalhadas.
- Os usuários sentem que a Perplexity precisa de **melhorias na resposta a perguntas** e no tratamento de tópicos complexos de forma mais eficaz.
- Os usuários observam a necessidade de **melhor compreensão do contexto** , pois as respostas podem ser simplificadas demais e carecer de precisão.
- Os usuários encontram **limitações da IA** na Perplexity que afetam a precisão e a compreensão da linguagem humana, diminuindo a experiência geral.
- Os usuários frequentemente enfrentam **dados imprecisos** da Perplexity, levando a informações não confiáveis e exigindo verificação frequente.

#### What Are Recent G2 Reviews of Perplexity?

**["UX Limpo e Pesquisa Rápida e Confiável com Perplexity"](https://www.g2.com/pt/survey_responses/perplexity-review-13249151)**

**Rating:** 4.0/5.0 stars

_— Arunalo S._

[Read full review](https://www.g2.com/pt/survey_responses/perplexity-review-13249151)

**["Perplexity Brilha para Pesquisa em Tempo Real com Citações Clicáveis e uma Interface Limpa"](https://www.g2.com/pt/survey_responses/perplexity-review-13248469)**

**Rating:** 4.5/5.0 stars

_— Yogesh G._

[Read full review](https://www.g2.com/pt/survey_responses/perplexity-review-13248469)

### [KnowledgeOwl](https://www.g2.com/products/knowledgeowl/reviews)

KnowledgeOwl: The Easiest Way for your Customers and Employees to Find Answers KnowledgeOwl is comprehensive knowledge management software built for organizations that need powerful features without unnecessary complexity. We're customer-first and AI-forward, creating solutions that solve real challenges for real teams. What We Do: Build searchable, scalable knowledge bases for any audience—customer-facing help centers, internal documentation, training resources, or hybrid solutions serving multiple audiences simultaneously. From growing startups to established enterprises, KnowledgeOwl provides a centralized information hub that evolves with your organization. Core Capabilities: Flexible Access Controls: Create public knowledge bases for customers, private ones for internal teams, or hybrid solutions with granular permissions—all from one platform. AI-Assisted Search: Readers find answers through our AI chatbot, semantic search, keyword search, or by browsing your knowledge base structure—whatever method works best for them. Complete Customization: Match your brand identity with fully customizable themes, CSS, and design options that make your knowledge base feel native to your website. Actionable Analytics: Track article performance, search behavior, user engagement, and content gaps with detailed insights that drive continuous improvement. Intuitive Interface: Clean, straightforward design that content creators and end-users consistently praise. Creating, managing, and finding information is genuinely easy. Who Uses KnowledgeOwl? Organizations across every industry: SaaS companies reducing support volume, healthcare organizations standardizing procedures, financial services ensuring compliance, manufacturers preserving institutional knowledge, energy companies documenting complex systems, and nonprofits scaling their impact. Every company has information they need to share, we ensure you can do so with ease! The KnowledgeOwl Difference We solve actual problems rather than adding complexity. Every feature is built with real user workflows in mind—which is why teams consistently find KnowledgeOwl both powerful and refreshingly simple. Our platform scales effortlessly whether you're documenting processes for 10 people or building comprehensive resource centers for thousands. We're not just software; we're your partner in creating a more informed, efficient organization. Results You'll See: Reduce repetitive support tickets, accelerate employee onboarding, standardize cross-team processes, preserve critical institutional knowledge, and improve customer self-service—all while giving your team a knowledge management solution they'll actually enjoy using. Transform information chaos into organized, accessible knowledge that drives measurable results.Give us a whirl, and we'll give you a hand in getting set up!

**Average Rating:** 4.6/5.0

**Total Reviews:** 134

#### How Do G2 Users Rate KnowledgeOwl?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10)
- **Quality of Support:** 9.8/10 (Category avg: 8.8/10)
- **Other Integrations:** 8.4/10 (Category avg: 8.3/10)
- **Ease of Use:** 9.2/10 (Category avg: 8.8/10)

#### Who Is the Company Behind KnowledgeOwl?

- **Seller:** [KnowledgeOwl](https://www.g2.com/sellers/knowledgeowl)
- **Year Founded:** 2015
- **HQ Location:** Broomfield, CO
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4814e7225af2f8c41f8d9a9ca141bf9e8959f5d5728af41ee39d5a9f2c2a7882&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fknowledgeowl%2F&secure%5Burl_type%5D=linkedin_company_website)  
10 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Technical Writer
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 47% Medium, 31% Small

#### What Do G2 Reviewers Say About KnowledgeOwl?

_AI-generated summary from verified user reviews_

##### Pros

- Users find KnowledgeOwl's **ease of use** exceptional, making onboarding and daily tasks seamless and intuitive.
- Users commend KnowledgeOwl for its **exceptional customer support** , highlighting quick responses and helpful solutions every time.
- Users appreciate the **user-friendly features** of KnowledgeOwl, making knowledge management straightforward and effective.
- Users find KnowledgeOwl's **exceptional support** and intuitive design makes knowledge management smooth and effective.
- Users find the **easy setup** of KnowledgeOwl remarkably straightforward, facilitating smooth integration and quick onboarding.

##### Cons

- Users face a **small learning curve** with the WYSIWYG editor, especially if accustomed to traditional document tools.
- Users desire more **flexibility in reporting** for comprehensive insights into user interaction with the help system.
- Users find the **limited functionality** of KnowledgeOwl frustrating, especially regarding SSO capabilities across knowledge bases.
- Users feel the **limited options** in KnowledgeOwl require cumbersome workarounds for essential features like image enlargement and language support.
- Users note the **limited reporting** capabilities in KnowledgeOwl, though improvements have been made recently.

#### What Are Recent G2 Reviews of KnowledgeOwl?

**["User-Friendly Platform with Incredibly Responsive, Customer-Driven Support"](https://www.g2.com/survey_responses/knowledgeowl-review-12839163)**

**Rating:** 5.0/5.0 stars

_— Louise S._

[Read full review](https://www.g2.com/survey_responses/knowledgeowl-review-12839163)

**["Smooth Migration and Amazing Support"](https://www.g2.com/survey_responses/knowledgeowl-review-13219996)**

**Rating:** 5.0/5.0 stars

_— Patrick T._

[Read full review](https://www.g2.com/survey_responses/knowledgeowl-review-13219996)

### [Upland Panviva](https://www.g2.com/products/upland-panviva/reviews)

Upland Panviva delivers AI-powered, expert-approved guidance and recommendations to build confidence and trust for contact center agents and customers. Panviva ensures complex organizations and their customer experience operations are compliant, competitive, and productive. Tailored for healthcare, health insurance, banking, utilities, and BPO organizations with large contact centers, Panviva offers flexible solutions that allow you to evolve at your own pace. From compliance-focused manual knowledge management to fully AI-powered, seamlessly integrated guidance across your contact center ecosystem, Panviva grows with you. Experience the productivity power of Panviva and transform your organization's knowledge delivery while maintaining strict compliance standards, all backed by deep industry expertise.

**Average Rating:** 4.6/5.0

**Total Reviews:** 93

#### How Do G2 Users Rate Upland Panviva?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10)
- **Quality of Support:** 9.1/10 (Category avg: 8.8/10)
- **Other Integrations:** 6.7/10 (Category avg: 8.3/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Upland Panviva?

- **Seller:** [Upland Software](https://www.g2.com/sellers/upland-software)
- **Company Website:** uplandsoftware.com
- **Year Founded:** 2010
- **HQ Location:** Austin, TX
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8b94d4c3fe97f291d7633eae74199ffdaee6414c14803e9bd9c614b6d6852394&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3139095%2F&secure%5Burl_type%5D=linkedin_company_website)  
802 employees on LinkedIn®
- **Ownership:** NASDAQ:UPLD

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care, Insurance
- **Company Size:** 52% Medium, 41% Large

#### What Do G2 Reviewers Say About Upland Panviva?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **accuracy** of Upland Panviva, finding it essential for efficient real-time resource management in critical industries.
- Users value the **real-time analytics** of Upland Panviva, enhancing efficiency and accuracy in critical resource management.
- Users value the **versatile daily use** of Upland Panviva for various instructional and product needs.
- Users value the **ease of learning** with Upland Panviva, finding information structured and readily accessible.
- Users enjoy the **ease of use** of Upland Panviva, leveraging it daily for various instructional and product materials.

##### Cons

- Users often face **customization issues** with Upland Panviva, finding it challenging to tailor the system to specific needs.
- Users report occasional **system glitches with images** , though they find these issues manageable and easy to work around.
- Users face **integration issues** with Upland Panviva, finding it challenging to tailor the product to specific company needs.
- Users find **limited capabilities** in tailoring Upland Panviva to specific needs, complicating integration with multi-platform systems.
- Users find **limited customization** options challenging, making it difficult to tailor Upland Panviva to specific needs.

#### What Are Recent G2 Reviews of Upland Panviva?

**["Reliable Fleet Management with Excellent AI Dash Cams & Solid Support"](https://www.g2.com/survey_responses/upland-panviva-review-12628898)**

**Rating:** 4.5/5.0 stars

_— Ubaid K._

[Read full review](https://www.g2.com/survey_responses/upland-panviva-review-12628898)

**["All Our Content in One Place for Every User"](https://www.g2.com/survey_responses/upland-panviva-review-12472611)**

**Rating:** 5.0/5.0 stars

_— Jennefer R._

[Read full review](https://www.g2.com/survey_responses/upland-panviva-review-12472611)

#### What Are G2 Users Discussing About Upland Panviva?

- [How does Panviva support your knowledge management needs, and do you recommend it for large teams?](https://www.g2.com/discussions/how-does-panviva-support-your-knowledge-management-needs-and-do-you-recommend-it-for-large-teams)

### [livepro Knowledge Management](https://www.g2.com/products/livepro-knowledge-management/reviews)

livepro is a comprehensive Customer Experience Knowledge Management solution designed to enhance the efficiency and effectiveness of customer service operations across various industries. Since its inception in 2001, livepro has been dedicated to providing a robust knowledge management platform that empowers customer service centers & departments that support them in sectors such as Banking and Finance, Airlines, Insurance, Superannuation, Education, Health, and Government. The primary goal of livepro is to streamline the process of delivering accurate information to agents, thereby improving overall customer experience. The target audience for livepro includes organizations that prioritize customer service excellence and seek to optimize their knowledge management processes. By offering a feature-rich yet user-friendly interface, livepro allows customer service representatives to access reliable answers quickly, eliminating the need to sift through lengthy documents. This intuitive design not only enhances the speed of customer service interactions but also significantly reduces the training time required for staff, enabling them to confidently address customer inquiries with minimal onboarding. One of the standout features of livepro is its powerful search functionality, which serves as a single source of truth for organizations. This feature ensures that agents can retrieve consistent and accurate answers across multiple channels, including phone, email, front counter, website, self-service portals, live chat, and even modern virtual assistants. By providing immediate access to information, livepro helps organizations respond to even the most complex customer questions efficiently, thereby fostering a more satisfying customer experience. The benefits of implementing livepro extend beyond improved customer satisfaction. Organizations can expect a reduction in average handling time (AHT) and a decrease in training costs, as staff become more adept at navigating the system with ease. Additionally, livepro minimizes compliance and risk factors by offering clear, easy-to-follow process guidance, which helps ensure that agents adhere to established protocols. Overall, livepro stands out in the knowledge management category by delivering a solution that not only enhances the capabilities of customer service teams but also positively impacts the bottom line through operational efficiencies.

**Average Rating:** 4.8/5.0

**Total Reviews:** 167

#### How Do G2 Users Rate livepro Knowledge Management?

- **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.0/10)
- **Quality of Support:** 9.7/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.5/10 (Category avg: 8.8/10)

#### Who Is the Company Behind livepro Knowledge Management?

- **Seller:** [livepro](https://www.g2.com/sellers/livepro)
- **Company Website:** livepro.com
- **Year Founded:** 2001
- **HQ Location:** North Sydney, NSW
- **Twitter:** @liveprosoftware  
100 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1f6857a67f80dc4cb7aba93b86726599c89e0f58fb05d8934b820f84b6769f06&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2324422%2F&secure%5Burl_type%5D=linkedin_company_website)  
37 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Knowledge Specialist
- **Top Industries:** Government Administration, Insurance
- **Company Size:** 46% Medium, 21% Large

#### What Do G2 Reviewers Say About livepro Knowledge Management?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **intuitive and user-friendly design** of livepro Knowledge Management, enhancing productivity and customer experience.
- Users appreciate the **user-friendly interface** of livepro Knowledge Management, enhancing their experience and efficiency in finding information.
- Users appreciate the **user-friendly interface** of livepro Knowledge Management, facilitating ease of use and effective communication.
- Users love the **intuitive search function** in Livepro, enabling quick access to accurate information for enhanced customer support.
- Users appreciate the **user-friendly interface and seamless integration** of livepro Knowledge Management, enhancing efficiency and collaboration.

##### Cons

- Users find the **inefficient search** function frustrating, struggling to locate specific information quickly amid excessive results.
- Users struggle with the **inefficient search function** , often resulting in overwhelming results and difficulty finding specific information.
- Users note that **improvement is needed** in AI accuracy and article editing processes for a smoother experience.
- Users find the **poor search functionality** frustrating, making it difficult to locate specific information efficiently.
- Users find the **search functionality lacking** , often overwhelmed by irrelevant results and slow loading times.

#### What Are Recent G2 Reviews of livepro Knowledge Management?

**["From 5-Inch Binders to Real-Time Answers: Ditching Desk Clutter with LivePro"](https://www.g2.com/survey_responses/livepro-knowledge-management-review-12531030)**

**Rating:** 4.5/5.0 stars

_— Carly M._

[Read full review](https://www.g2.com/survey_responses/livepro-knowledge-management-review-12531030)

**["Knowledge Management Systems Specialist"](https://www.g2.com/survey_responses/livepro-knowledge-management-review-12189903)**

**Rating:** 4.5/5.0 stars

_— Joy E._

[Read full review](https://www.g2.com/survey_responses/livepro-knowledge-management-review-12189903)

#### What Are G2 Users Discussing About livepro Knowledge Management?

- [What is livepro Knowledge Management used for?](https://www.g2.com/discussions/what-is-livepro-knowledge-management-used-for)
- [What are the knowledge management tools?](https://www.g2.com/discussions/what-are-the-knowledge-management-tools)
- [What is the best knowledge management software?](https://www.g2.com/discussions/what-is-the-best-knowledge-management-software)
- [What is Livepro?](https://www.g2.com/discussions/what-is-livepro)
- [What are the features of knowledge management?](https://www.g2.com/discussions/what-are-the-features-of-knowledge-management)

### [Tettra](https://www.g2.com/pt/products/tettra/reviews)

Tettra é um software de base de conhecimento que organiza informações dispersas da empresa para responder às perguntas repetitivas da sua equipe diretamente no Slack ou em nosso aplicativo web. Ele possui uma interface simples e amigável e integra-se com Slack, Google Drive, Notion e mais. Tettra também possui um recurso de busca poderosa orientada por contexto que permite encontrar qualquer informação em segundos. Muitas equipes de suporte ao cliente e operações dependem do Tettra para sua documentação interna e respostas. Com o Tettra, você terá: • Fluxo de trabalho de perguntas e respostas para capturar perguntas • Base de conhecimento para documentar respostas • Recursos de gerenciamento de conhecimento para manter o conteúdo atualizado • Integrações com ferramentas de chat para garantir que sua equipe realmente use o Tettra Gratuito para até 10 usuários.

**Average Rating:** 4.7/5.0

**Total Reviews:** 159

#### How Do G2 Users Rate Tettra?

- **the product tem sido um bom parceiro comercial?:** 9.5/10 (Category avg: 9.0/10)
- **Qualidade do Suporte:** 9.4/10 (Category avg: 8.8/10)
- **Outras Integrações:** 8.7/10 (Category avg: 8.3/10)
- **Facilidade de Uso:** 9.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Tettra?

- **Vendedor:** [Tettra](https://www.g2.com/pt/sellers/tettra)
- **Ano de Fundação:** 2015
- **Localização da Sede:** Somerville, MA
- **Twitter:** @tettra  
1,151 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3535937b8e3530a06d093263849c394dfbad0d90f622c36eb6c82952d9a8dd93&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10319907%2F&secure%5Burl_type%5D=linkedin_company_website)  
11 funcionários no LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Gerente de Contas
- **Top Industries:** Marketing e Publicidade, Software de Computador
- **Company Size:** 50% Small, 42% Medium

#### What Do G2 Reviewers Say About Tettra?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários apreciam a **facilidade de uso** do Tettra, desfrutando de sua interface intuitiva para uma gestão eficiente de documentos.
- Os usuários adoram a **organização das informações** no Tettra, permitindo acesso rápido a recursos e atualizações essenciais.
- Os usuários valorizam a **centralização da informação** no Tettra, tornando o conhecimento facilmente acessível e organizado para as equipes.
- Os usuários adoram o Tettra por seu **design intuitivo** , permitindo contribuições fáceis e acesso rápido a informações essenciais.
- Os usuários apreciam o **fácil acesso** a informações organizadas no Tettra, permitindo uploads rápidos de documentos e buscas eficientes.

##### Cons

- Os usuários acham a **funcionalidade de busca ineficiente** do Tettra frustrante, dificultando sua capacidade de acessar rapidamente informações importantes.
- Os usuários acham as **opções limitadas de formatação** no Tettra restritivas, afetando sua capacidade de melhorar visualmente o conteúdo.
- Os usuários acham que as **opções limitadas de personalização** do Tettra restringem sua capacidade de adaptá-lo às necessidades da equipe.
- Os usuários acham que a **má gestão de conteúdo** pode dificultar a escalabilidade e requer organização constante para manter a eficiência.
- Os usuários acham que a **automação difícil** dificulta a recuperação de informações, sugerindo que melhorias na organização do conteúdo seriam benéficas.

#### What Are Recent G2 Reviews of Tettra?

**["Uma Ferramenta Principal para Gestão de Conhecimento em Equipe"](https://www.g2.com/pt/survey_responses/tettra-review-12065640)**

**Rating:** 5.0/5.0 stars

_— Claire C._

[Read full review](https://www.g2.com/pt/survey_responses/tettra-review-12065640)

**["Plataforma Intuitiva para Organizar Conhecimento"](https://www.g2.com/pt/survey_responses/tettra-review-11919262)**

**Rating:** 5.0/5.0 stars

_— Jacob E._

[Read full review](https://www.g2.com/pt/survey_responses/tettra-review-11919262)

#### What Are G2 Users Discussing About Tettra?

- [What is your primary use case for Tettra, and how has it supported your team's knowledge management?](https://www.g2.com/pt/discussions/what-is-your-primary-use-case-for-tettra-and-how-has-it-supported-your-team-s-knowledge-management)
- [What does Tettra do?](https://www.g2.com/pt/discussions/what-does-tettra-do) - 1 comment
- [O que é o Tettra Wiki?](https://www.g2.com/pt/discussions/what-is-tettra-wiki) - 1 comment
- [Quanto custa o Tettra?](https://www.g2.com/pt/discussions/how-much-does-tettra-cost) - 1 comment
- [Para que é usado o Tettra?](https://www.g2.com/pt/discussions/what-is-tettra-used-for) - 1 comment

### [iSpring LMS](https://www.g2.com/products/ispring-lms/reviews)

iSpring LMS is a feature-rich platform that helps companies accelerate their business momentum through ROI-efficient training. The LMS enables the entire training cycle with clarity and consistency, from structured onboarding to continuous employee development. It helps reduce employee turnover, improve performance, and ensure that teams stay aligned, skilled, and ready to support the company’s long-term growth. iSpring LMS gives managers and trainers a simple way to organize training, guide employees through skill-building, and see exactly how their learners are progressing. Employees get a clear path to follow, and leaders get the visibility they need to support growth, maintain standards, and keep performance on track. Here are the core capabilities that make this possible: - The mirrored organizational structure reflects how your company works, so training stays aligned with roles and teams. - Specified learning tracks guide learners step by step through required courses and programs. - Detailed reporting highlights progress, deadlines, and knowledge gaps with actionable insights. - The Supervisor Dashboard gives managers instant visibility into team performance without extra admin work. - Automated workflows handle enrollments, reminders, and assignments, saving time and reducing manual tasks. - The corporate portal and newsfeed centralize updates and announcements to keep everyone aligned. - 360-Degree Reviews gather well-rounded performance feedback from peers and supervisors. - On-The-Job Training validates real-world skills with structured checklists. - Knowledge Base gives employees quick access to SOPs, product info, and internal documentation. - Development Plans build personalized growth paths that connect training to long-term skill development.

**Average Rating:** 4.6/5.0

**Total Reviews:** 162

#### How Do G2 Users Rate iSpring LMS?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10)
- **Quality of Support:** 9.4/10 (Category avg: 8.8/10)
- **Other Integrations:** 7.3/10 (Category avg: 8.3/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.8/10)

#### Who Is the Company Behind iSpring LMS?

- **Seller:** [iSpring](https://www.g2.com/sellers/ispring)
- **Company Website:** www.ispringsolutions.com
- **Year Founded:** 2001
- **HQ Location:** Alexandria, VA
- **Twitter:** @iSpringPro  
6,522 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b0d44dd774f1655fc2fe31e63eda140ababb7d437ac4160b4798092f93256bd9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F876420%2F&secure%5Burl_type%5D=linkedin_company_website)  
268 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** E-Learning, Information Technology and Services
- **Company Size:** 53% Medium, 38% Small

#### What Do G2 Reviewers Say About iSpring LMS?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of iSpring LMS, enabling quick course creation and management without extensive training.
- Users praise the **intuitive course creation experience** of iSpring LMS, enabling quick and efficient content development without hassle.
- Users praise the **quick and effective customer support** of iSpring LMS, enhancing their overall experience and satisfaction.
- Users appreciate the **user-friendly interface** of iSpring LMS, allowing quick setup and intuitive management of courses.
- Users value the **intuitive layout** of iSpring LMS, making it accessible for admins at any experience level.

##### Cons

- Users find the **limited features** of iSpring LMS restrict their ability to gather comprehensive learner feedback and advanced integrations.
- Users find **limited customization** in iSpring LMS, particularly lacking advanced integrations and flexible development options.
- Users find the **lack of learner feedback options** and feature limitations make the iSpring LMS less effective for training.
- Users report **integration issues** with HR systems and virtual trainings that complicate the user experience significantly.
- Users face **limitations with reporting capabilities** , hindering effective tracking and making it difficult to consolidate data.

#### What Are Recent G2 Reviews of iSpring LMS?

**["Exceptional support and close partnership with iSpring LMS"](https://www.g2.com/survey_responses/ispring-lms-review-12976797)**

**Rating:** 5.0/5.0 stars

_— Guilherme E._

[Read full review](https://www.g2.com/survey_responses/ispring-lms-review-12976797)

**["Responsive Support, Easy UI, and Efficient AI Course Creation"](https://www.g2.com/survey_responses/ispring-lms-review-13077601)**

**Rating:** 5.0/5.0 stars

_— Petra D._

[Read full review](https://www.g2.com/survey_responses/ispring-lms-review-13077601)

### [Serviceware Knowledge](https://www.g2.com/products/serviceware-se-serviceware-knowledge/reviews)

SaaS-based Serviceware Knowledge gets the most out of your organization’s knowledge because it’s easy to use, deploy and administer. Serviceware Knowledge wraps a beautiful interface around a fully-featured solution — with CRM and ticketing app integrations and an API. Find out how powerful easy can be.

**Average Rating:** 4.8/5.0

**Total Reviews:** 27

#### How Do G2 Users Rate Serviceware Knowledge?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.0/10)
- **Quality of Support:** 9.2/10 (Category avg: 8.8/10)
- **Other Integrations:** 6.7/10 (Category avg: 8.3/10)
- **Ease of Use:** 9.5/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Serviceware Knowledge?

- **Seller:** [SERVICEWARE SE](https://www.g2.com/sellers/serviceware-se-62d35c35-1c26-4008-8d62-9cda4893f0d8)
- **Year Founded:** 1998
- **HQ Location:** Idstein, Hesse
- **Twitter:** @serviceware  
193 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a6ea0f9cdcea903ac1c0a3d10476bafeed9b2334c28a75e4018aed1f81f3be09&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fserviceware%2F&secure%5Burl_type%5D=linkedin_company_website)  
360 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 41% Medium, 37% Large

#### What Are Recent G2 Reviews of Serviceware Knowledge?

**["Sabio - Easiest knowledge management software"](https://www.g2.com/survey_responses/serviceware-knowledge-review-6640002)**

**Rating:** 4.5/5.0 stars

_— Edwin V._

[Read full review](https://www.g2.com/survey_responses/serviceware-knowledge-review-6640002)

**["A simple way to share knowledge"](https://www.g2.com/survey_responses/serviceware-knowledge-review-3834299)**

**Rating:** 5.0/5.0 stars

_— Anja B._

[Read full review](https://www.g2.com/survey_responses/serviceware-knowledge-review-3834299)

#### What Are G2 Users Discussing About Serviceware Knowledge?

- [What is SABIO used for?](https://www.g2.com/discussions/what-is-sabio-used-for)

### [Hub](https://www.g2.com/products/pancentric-digital-hub/reviews)

HUB is a no-code employee intranet and knowledge management platform designed to empower HR, Marketing, and Internal Communications teams to create, launch, and manage an employee intranet independently, without the need for IT or developer support. This platform caters to organizations seeking to centralize company knowledge, enhance internal communication, and boost employee engagement while minimizing technical complexities for non-technical teams. The HUB platform is specifically built for non-technical users, allowing them to manage intranet content effortlessly. With its intuitive no-code page builder and content editor, HR and Communications teams can easily update information, manage user permissions, and introduce new sections without relying on IT. The average implementation timeline is streamlined to just 6–8 weeks, ensuring a quick transition to a fully functional intranet. User feedback highlights the platform's accessibility, with ratings of 88% for ease of setup and 89% for ease of use, showcasing its user-friendly design. HUB also distinguishes itself through its hands-on onboarding process. Each customer is assigned a dedicated onboarding team that guides them through the setup, content migration, and launch phases. This personalized support model has resulted in a remarkable 96% quality-of-support rating and a corresponding 96% customer retention rate, reflecting the platform's commitment to user satisfaction. This approach contrasts sharply with self-service models that often rely on webinars or automated chatbots, ensuring that users receive the assistance they need during critical implementation stages. As an alternative to traditional knowledge management solutions like Microsoft SharePoint, HUB has garnered positive feedback from its users. Independent G2 data shows HUB customers reporting higher satisfaction across every core usability metric compared to SharePoint customers, including ease of setup (88% vs. 73%), ease of use (89% vs. 78%), quality of support (96% vs. 79%), and likelihood to recommend (92% vs. 80%). These insights suggest that HUB not only meets the needs of its users but also excels in delivering a superior experience compared to its competitors. HUB's pricing model is another significant advantage, as it operates under a single, all-inclusive license with no feature tiers. This means that every customer has immediate access to the full suite of platform capabilities from day one, along with complimentary automatic upgrades throughout the duration of their contract. Additionally, HUB incorporates built-in AI features, such as an AI chatbot for employee self-service, AI-assisted content generation, and AI-powered content tagging to enhance internal search functionality. Hosted on ISO 27001-certified Google Cloud infrastructure, HUB also aligns with customers' environmental, social, and governance (ESG) goals, supporting sustainable practices through renewable-powered hosting and a partnership with One Tree Planted, which contributes to reforestation efforts with each implementation.

**Average Rating:** 4.5/5.0

**Total Reviews:** 117

#### How Do G2 Users Rate Hub?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Quality of Support:** 9.6/10 (Category avg: 8.8/10)
- **Other Integrations:** 7.3/10 (Category avg: 8.3/10)
- **Ease of Use:** 8.8/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Hub?

- **Seller:** [Pancentric Digital](https://www.g2.com/sellers/pancentric-digital)
- **Company Website:** www.pancentric.com
- **Year Founded:** 2003
- **HQ Location:** London, England
- **Twitter:** @pancentric  
2,220 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ce68cea53ec5d59fac23862022b45e7ab4d65d1fab67264116effb7a54424e09&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F130315%2F&secure%5Burl_type%5D=linkedin_company_website)  
23 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** HR Manager
- **Top Industries:** Insurance, Hospital & Health Care
- **Company Size:** 75% Medium, 15% Small

#### What Do G2 Reviewers Say About Hub?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Hub, appreciating its intuitive layout and responsive support team.
- Users commend the **excellent customer support** of Hub, noting quick responses and helpful resolutions for a smooth experience.
- Users praise the **user-friendly platform** of Hub, highlighting its continuous evolution and excellent support from the team.
- Users praise the **customization options** of Hub, enabling tailored solutions that suit evolving business needs effectively.
- Users find HUB's **user-friendliness** exceptional, complemented by outstanding support and a range of engaging features.

##### Cons

- Users find the **limited customization** options in Hub restrictive, affecting engagement and overall user satisfaction.
- Users express a desire for greater **customization options** in Hub, particularly for visuals and templates.
- Users find the **limited functionality** of HUB frustrating, especially regarding integrations and essential features like My Notes.
- Users find the **missing features** in HUB limit functionality, suggesting improvements like scheduling options and a search function.
- Users find a **lack of features** in Hub, wishing for improvements like dropdown linking and scheduling options.

#### What Are Recent G2 Reviews of Hub?

**["A True Central Communication Hub with Intuitive UI and Strong Support"](https://www.g2.com/survey_responses/hub-review-12763307)**

**Rating:** 5.0/5.0 stars

_— Carly C._

[Read full review](https://www.g2.com/survey_responses/hub-review-12763307)

**["Excellent Solution and equally excellent Service"](https://www.g2.com/survey_responses/hub-review-11156426)**

**Rating:** 5.0/5.0 stars

_— Mark B._

[Read full review](https://www.g2.com/survey_responses/hub-review-11156426)

#### What Are G2 Users Discussing About Hub?

- [What does Hub Intranet do?](https://www.g2.com/discussions/what-does-hub-intranet-do) - 1 comment
- [What is my hub?](https://www.g2.com/discussions/what-is-my-hub)
- [What are intranet softwares?](https://www.g2.com/discussions/what-are-intranet-softwares) - 1 comment
- [What is an intranet hub?](https://www.g2.com/discussions/what-is-an-intranet-hub) - 1 comment

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Categorias em Destaque

[Software de Sala de Dados Virtual](https://www.g2.com/pt/categories/virtual-data-room-vdr)

[Software de Reconhecimento de Voz](https://www.g2.com/pt/categories/voice-recognition)

[Software de Verificação de Antecedentes](https://www.g2.com/pt/categories/background-check)

[Software de Compensação de Vendas](https://www.g2.com/pt/categories/sales-compensation)

[Software de Combate à Lavagem de Dinheiro](https://www.g2.com/pt/categories/anti-money-laundering)

Categorias Similares

- [Documentação de TI](/pt/categories/it-documentation)
- [Plataformas de Perguntas e Respostas](/pt/categories/q-a-platforms)

- [Procedimentos Operacionais Padrão](/pt/categories/standard-operating-procedures)
- [Instruções de Trabalho](/pt/categories/work-instructions)

[Browse Base de Conhecimento Themes](/pt/categories/knowledge-base-software/themes)