# Melhor Software de Plataformas de PBX em Nuvem

## How Many Software de Plataformas de PBX em Nuvem Products Does G2 Track?

**Total Products under this Category:** 140

### Category Stats (Aug 2026)

- **Average Rating:** 4.45/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** MiVoice Business (+3.34%) - Among all products in this category, MiVoice Business recorded the largest rating increase compared to last month

_Last updated: August 15, 2026_

## How Does G2 Rank Software de Plataformas de PBX em Nuvem Products?

**Por que você pode confiar nos rankings de software do G2:**

- 30 Analistas e Especialistas em Dados
- 17,300+ Avaliações Autênticas
- 140+ Produtos
- Rankings Imparciais

Os rankings de software da G2 são baseados em avaliações de usuários verificadas, moderação rigorosa e uma metodologia de pesquisa consistente mantida por uma equipe de analistas e especialistas em dados. Cada produto é medido usando os mesmos critérios transparentes, sem colocação paga ou influência de fornecedores. Embora as avaliações reflitam experiências reais dos usuários, que podem ser subjetivas, elas oferecem insights valiosos sobre como o software funciona nas mãos de profissionais. Juntos, esses dados alimentam o G2 Score, uma maneira padronizada de comparar ferramentas dentro de cada categoria.

## G2 Grid® for Software de Plataformas de PBX em Nuvem
 ![G2 Grid® for Software de Plataformas de PBX em Nuvem plotting products by satisfaction and market presence](https://www.g2.com/pt/categories/cloud-pbx-platforms/grids.png?focus%5B%5D=1173&focus%5B%5D=53495&focus%5B%5D=71595&focus%5B%5D=1451753&focus%5B%5D=70977&focus%5B%5D=1424060&focus%5B%5D=87468&focus%5B%5D=118754)

Highlighted products: RingEX, Nextiva, 8x8 Work, Zoom Phone, Webex Calling, Allo, CloudTalk, e TeleCMI.

Underlying data: [Grid® JSON](https://www.g2.com/pt/categories/cloud-pbx-platforms/grids.json?focus%5B%5D=ringex&focus%5B%5D=nextiva&focus%5B%5D=8x8-work&focus%5B%5D=zoom-zoom-phone&focus%5B%5D=webex-calling&focus%5B%5D=the-mobile-first-company-allo&focus%5B%5D=cloudtalk&focus%5B%5D=telecmi)

**Sponsored**

### Ultatel

Ultatel é uma plataforma inteligente de comunicações em nuvem que traz IA para as conversas diárias de negócios em chamadas, reuniões, mensagens e interações com clientes. Com mais de 50 recursos avançados, a Ultatel reúne todas as suas comunicações empresariais em uma plataforma poderosa, projetada para apoiar organizações com múltiplas localizações em grande escala. Desde ferramentas de Assistente de Reunião com IA que capturam automaticamente resumos e itens de ação, até Agentes de Voz com IA que ajudam a automatizar fluxos de trabalho repetitivos, a Ultatel é projetada para ajudar as equipes a se comunicarem de forma mais eficiente e manterem o foco no que é mais importante. Com chamadas integradas, colaboração, conectividade com Microsoft Teams, integrações com CRM e suporte ao vivo 24/7, a Ultatel oferece uma experiência de comunicação moderna projetada para empresas em crescimento.

[Visitar site](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1008799&secure%5Bchosen_at%5D=2026-08-15T09%3A20%3A14Z&secure%5Bdisplayable_resource_id%5D=1008799&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1008799&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1206636&secure%5Bresource_id%5D=1008799&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fpt%2Fcategories%2Fcloud-pbx-platforms&secure%5Btoken%5D=fc6ac93d862de67606b55666986fc3cc1d21f585860ae27251d75c8ea5eb3118&secure%5Burl%5D=https%3A%2F%2Fwww.ultatel.com%2Fplans-prices%2F%3Futm_source%3DG2&secure%5Burl_type%5D=book_demo)

### [RingEX](https://www.g2.com/products/ringex/reviews)

WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents. AI Receptionist (AIR) acts as an intelligent digital front desk, answering calls 24/7 in natural, multilingual conversations to answer FAQs, capture leads, schedule appointments, and route complex calls with full context. AI Virtual Assistant (AVA) acts as a proactive co-pilot for daily tasks, automatically capturing meeting summaries, generating follow-up actions, and drafting context-aware messages. AI Conversation Expert (ACE) serves as a flagship conversation intelligence platform, analyzing every interaction to provide coaching, automated call scoring, and deep sentiment analysis. By turning raw data into executive insights and syncing directly with your CRM, ACE helps leaders replicate winning behaviors and stay ahead of customer trends. NEW: CUSTOMER ENGAGEMENT BUNDLE Built for small and mid-sized customer-facing teams, the Customer Engagement Bundle helps businesses deliver faster, more connected customer support without the complexity of a full contact center. The bundle seamlessly blends voice and SMS support in one unified workspace. Key capabilities include a shared SMS inbox for team visibility, automated SMS opt-out compliance, and reply templates to maintain a consistent brand voice. It also features queue transparency with place-in-line updates and live reports for real-time visibility into agent performance and service quality. WHY RINGEX? Whether your team is connecting internally or engaging customers, RingEX delivers reliability, flexibility, and intelligence in one platform. Backed by enterprise-grade security, RingEX helps you stay connected and responsive at every moment that matters. RingEX customers gain smarter communication with AVA, revenue intelligence with ACE, and better customer experiences through the Customer Engagement Bundle. RingEX isn’t just a phone system. It is the intelligent core of your business that ensures every conversation—internal or external—is connected, analyzed, and impactful.

**Average Rating:** 4.2/5.0

**Total Reviews:** 1,391

#### Who Is the Company Behind RingEX?

- **Seller:** [RingCentral](https://www.g2.com/sellers/ringcentral)
- **Company Website:** www.ringcentral.com
- **Year Founded:** 1999
- **HQ Location:** Belmont, CA
- **Twitter:** @RingCentral  
61,963 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c5feb596db1b6a55b89021e6c3d499a6bb38b1cce9bfb6bcc3e569df83d09956&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F60868%2F&secure%5Burl_type%5D=linkedin_company_website)  
6,726 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 57% Small, 34% Medium

#### What Do G2 Reviewers Say About RingEX?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of RingEX, finding it perfect for seamless communication and updates.
- Users value the **helpful customer support** of RingEX, enhancing their overall experience and satisfaction.
- Users value the **high-quality phone calls** from RingEX, enhancing communication in customer support with ease of use.
- Users find the **exceptional reliability and support** of RingEX invaluable for seamless communication and collaboration.
- Users commend the **reliability** of RingEX, ensuring consistent connections and high-quality communication experiences.

##### Cons

- Users find the **customer support lacking** , often facing challenges and unnecessary complexities when seeking assistance.
- Users find the **complex processes** frustrating, often needing support to navigate system administration and setup challenges.
- Users find the **difficulties with customer service** occasionally complicate resolutions and frustrate the overall experience.
- Users report frequent **call issues** with RingEX, including poor call tracking and frustratingly inadequate customer support.
- Users find the **customer support challenging** , often requiring extra steps for known issues and complicated administration.

#### What Are Recent G2 Reviews of RingEX?

**["Packed All-in-One Platform with Seamless Calling, Video, and SMS"](https://www.g2.com/survey_responses/ringex-review-13274420)**

**Rating:** 4.5/5.0 stars

_— Benjamin B._

[Read full review](https://www.g2.com/survey_responses/ringex-review-13274420)

**["All-in-One Communications Hub with Powerful Integrations"](https://www.g2.com/survey_responses/ringex-review-13227167)**

**Rating:** 5.0/5.0 stars

_— Cyprian A._

[Read full review](https://www.g2.com/survey_responses/ringex-review-13227167)

#### What Are G2 Users Discussing About RingEX?

- [What is RingCentral MVP used for?](https://www.g2.com/discussions/what-is-ringcentral-mvp-used-for)
- [Is RingCentral good?](https://www.g2.com/discussions/is-ringcentral-good) - 2 comments
- [What are the three RingCentral plans products?](https://www.g2.com/discussions/what-are-the-three-ringcentral-plans-products)
- [What is RingCentral office?](https://www.g2.com/discussions/what-is-ringcentral-office)

### [Nextiva](https://www.g2.com/products/nextiva/reviews)

Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021. Discover more at www.nextiva.com.

**Average Rating:** 4.5/5.0

**Total Reviews:** 3,582

#### Who Is the Company Behind Nextiva?

- **Seller:** [Nextiva](https://www.g2.com/sellers/nextiva)
- **Year Founded:** 2008
- **HQ Location:** Scottsdale, Arizona
- **Twitter:** @Nextiva  
21,295 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=434d5ec5d0765605afc77e3535fff65d535fb70db670aeec87a896bf2e39e9d6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F459293%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,497 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Office Manager
- **Top Industries:** Hospital & Health Care, Insurance
- **Company Size:** 77% Small, 22% Medium

#### What Do G2 Reviewers Say About Nextiva?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **exceptional customer support** from Nextiva, enjoying prompt assistance and seamless account setup.
- Users value the **ease of use** of Nextiva, benefiting from a straightforward onboarding and excellent customer support.
- Users praise Nextiva for its **excellent customer service** and seamless onboarding experience, making implementation effortless.
- Users commend the **easy setup** of Nextiva, appreciating swift implementation and supportive customer service throughout the process.
- Users praise **Nextiva's reliability** , highlighted by outstanding customer service and seamless onboarding process.

##### Cons

- Users find the **difficult configuration** of Nextiva challenging, complicating setup and management for large teams.
- Users find the **complexity of setup and integration** challenging, especially for newcomers to the platform.
- Users experience **number issues** with Nextiva, including delays in displaying call information and automatic call declines.
- Users find the **complex processes** of setting up Nextiva frustrating, impacting their overall experience negatively.
- Users find the **difficult setup** of Nextiva quite challenging and clunky, impacting their initial experience and management.

#### What Are Recent G2 Reviews of Nextiva?

**["Simplifying Business Communication"](https://www.g2.com/survey_responses/nextiva-review-13237018)**

**Rating:** 5.0/5.0 stars

_— Pablo V._

[Read full review](https://www.g2.com/survey_responses/nextiva-review-13237018)

**["User-Friendly Phone System with Reliable Call Quality and Great Support"](https://www.g2.com/survey_responses/nextiva-review-13214493)**

**Rating:** 4.5/5.0 stars

_— Taryn N._

[Read full review](https://www.g2.com/survey_responses/nextiva-review-13214493)

#### What Are G2 Users Discussing About Nextiva?

- [How has Nextiva revolutionized business communication systems with its VoIP solutions?](https://www.g2.com/discussions/how-has-nextiva-revolutionized-business-communication-systems-with-its-voip-solutions) - 2 comments
- [What is Nextiva used for?](https://www.g2.com/discussions/what-is-nextiva-used-for) - 2 comments
- [What is VoIP feature?](https://www.g2.com/discussions/what-is-voip-feature) - 3 comments
- [What are some features of a PBX?](https://www.g2.com/discussions/nextiva-what-are-some-features-of-a-pbx) - 1 comment
- [What does nextiva do?](https://www.g2.com/discussions/what-does-nextiva-do) - 3 comments

### [8x8 Work](https://www.g2.com/products/8x8-work/reviews)

8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure, reliable platform. Built for today’s hybrid workplace, 8x8 Work helps businesses streamline communication, boost productivity, and reduce IT complexity. It’s more than just a UCaaS solution — 8x8 Work is your entry point into The 8x8 Platform for CX, giving you the flexibility to scale from internal collaboration to full customer engagement with voice, video, chat, and APIs — all on one integrated platform. Top Reasons to Choose 8x8 Work All-in-One Cloud Communications: Replace separate phone, video, and messaging tools with a unified solution. Enterprise-Grade VoIP: Global voice coverage in 55+ countries, HD call quality, and a 99.999% uptime SLA. AI-Driven Meetings & Messaging: Host secure video meetings with smart summaries, live transcription, and integrated chat. Integrated Admin & Reporting: Centralized control panel for managing users, call routing, analytics, and permissions. Trusted Security & Compliance: SOC 2, ISO 27001, HIPAA-ready — secure by design, not by add-on. Scalable to Contact Center: Seamlessly expand to include 8x8’s contact center, CPaaS, and AI capabilities when you’re ready. Features That Drive Productivity Business Phone System: Cloud-based PBX with voicemail, auto-attendant, call queues, number porting, and business SMS/MMS. Video Conferencing: Run secure, high-quality video meetings with up to 500 participants — no downloads required. Team Messaging: Create chat rooms, share files, pin important messages, and collaborate in real time. Mobile + Desktop Access: Use one app across all devices — Windows, Mac, iOS, Android, and web. Built-In Analytics: Get real-time visibility into usage, call quality, and team performance with visual dashboards. 40+ Integrations: Connect easily with Salesforce, Microsoft Teams, Google Workspace, Zendesk, and more. AI Enhancements: Use smart transcription, in-meeting summaries, and keyword detection to work smarter. The Power Behind 8x8 Work With over 300 patents and decades of cloud communications leadership, 8x8 helps businesses simplify IT, enhance employee experience, and accelerate customer engagement. 8x8 Work is the trusted choice for companies looking to modernize communications and prepare for what’s next.

**Average Rating:** 4.2/5.0

**Total Reviews:** 898

#### Who Is the Company Behind 8x8 Work?

- **Seller:** [8x8](https://www.g2.com/sellers/8x8-b9e3382c-67d1-49f2-8c30-310d1ee608a0)
- **Company Website:** www.8x8.com
- **Year Founded:** 1987
- **HQ Location:** San Jose, CA
- **Twitter:** @8x8  
11,056 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0ad9a93cacd01ca25a8bf61de42bc3a51636c76960fa572fb09f3088a46570d2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F8x8&secure%5Burl_type%5D=linkedin_company_website)  
2,811 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Office Manager
- **Top Industries:** Information Technology and Services, Financial Services
- **Company Size:** 54% Small, 35% Medium

#### What Do G2 Reviewers Say About 8x8 Work?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of 8x8 Work, making daily communication efficient and straightforward.
- Users value the **easy communication** capabilities of 8x8 Work, enabling seamless calls anywhere via integration with devices.
- Users commend the **reliability** of 8x8 Work, noting minimal downtime and excellent overall service quality.
- Users value the **quick and efficient customer support** , easily transitioning from chatbots to live representatives.
- Users appreciate the **all-in-one communication platform** of 8x8 Work, simplifying remote collaboration and call management.

##### Cons

- Users find the **slow response time of customer support** frustrating, affecting their overall experience and issue resolution.
- Users often face **slow customer support** , leading to frustration when resolving issues and managing configurations.
- Users experience **poor customer support** with slow responses, complicating issue resolution and impacting overall satisfaction.
- Users find the **limited features** of 8x8 Work hinder effective CRM integration and advanced functionalities.
- Users report **technical issues** including lag, login troubles, and cumbersome access to settings on 8x8 Work.

#### What Are Recent G2 Reviews of 8x8 Work?

**["Feature-Rich Phone System with Great Ring Groups & Analytics"](https://www.g2.com/survey_responses/8x8-work-review-13060988)**

**Rating:** 5.0/5.0 stars

_— Joseph A._

[Read full review](https://www.g2.com/survey_responses/8x8-work-review-13060988)

**["Modern interface, easy configuration, and fast chat support"](https://www.g2.com/survey_responses/8x8-work-review-12980303)**

**Rating:** 4.5/5.0 stars

_— Leon K._

[Read full review](https://www.g2.com/survey_responses/8x8-work-review-12980303)

#### What Are G2 Users Discussing About 8x8 Work?

- [What is 8x8 X Series used for?](https://www.g2.com/discussions/what-is-8x8-x-series-used-for)
- [Is 8x8 video conferencing secure?](https://www.g2.com/discussions/is-8x8-video-conferencing-secure) - 3 comments
- [Why is 8x8 called 8x8?](https://www.g2.com/discussions/why-is-8x8-called-8x8)
- [How do I set up an 8x8 conference call?](https://www.g2.com/discussions/how-do-i-set-up-an-8x8-conference-call) - 1 comment, 1 upvote
- [Is 8x8 a good phone system?](https://www.g2.com/discussions/is-8x8-a-good-phone-system) - 2 comments

### [Zoom Phone](https://www.g2.com/products/zoom-zoom-phone/reviews)

The AI-first cloud phone system built for modern work. Zoom Phone brings reliable calling, collaboration, and AI together in one simple app that keeps teams connected, from wherever they work. With AI Companion included, teams get instant summaries, prioritized voicemails, and actionable next steps to stay productive without the busywork. Built on Zoom’s trusted platform, Zoom Phone delivers 99.999% uptime, global coverage in 49+ countries, and flexible Bring Your Own Carrier (BYOC) options. Compliance is built-in, including HIPAA, GDPR, and FedRAMP. AI-first highlights: AI Concierge\* Real-time and post-call summaries Voicemail prioritization and task extraction Ask AI Companion for instant answers during or after calls Team SMS summaries in Power Pack\* Zoom Phone connects your teams and your customers in one seamless, AI-first experience. \*Available for an add-on cost.

**Average Rating:** 4.6/5.0

**Total Reviews:** 2,633

#### Who Is the Company Behind Zoom Phone?

- **Seller:** [Zoom](https://www.g2.com/sellers/zoom-a5000ea1-6d30-4ab4-b591-20723189ac97)
- **Company Website:** www.zoom.com
- **Year Founded:** 2011
- **HQ Location:** San Jose, CA
- **Twitter:** @zoom  
1,042,714 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ea58933ffb5ea1e88769e70b1323ea336f3f35193bdf38ad87831cfc56794a9a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2532259%2F&secure%5Burl_type%5D=linkedin_company_website)  
13,494 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, President
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 50% Small, 32% Medium

#### What Do G2 Reviewers Say About Zoom Phone?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **intuitive interface** of Zoom Phone, making meetings and calls seamless across all devices.
- Users value the **video conferencing quality** of Zoom Phone, enhancing communication and connection across timezones.
- Users value the **reliable call quality** of Zoom Phone, enhancing communication efficiency and supporting remote work seamlessly.
- Users value the **easy communication** facilitated by Zoom Phone, ensuring seamless connectivity with their teams anywhere.
- Users love the **excellent video quality** of Zoom Phone, enhancing their meeting experiences with clarity and ease.

##### Cons

- Users find some **limited features** in Zoom Phone, particularly in advanced calling options and international texting.
- Users express frustration with the **intrusive AI features** of Zoom Phone, feeling it negatively impacts their experience.
- Users experience frequent **meeting issues** such as lags and connection problems, particularly on the mobile app.
- Users report **missing features** in Zoom Phone, facing challenges with support, reporting, and feature management after updates.
- Users face frequent **connection issues** with Zoom Phone, leading to dropped calls and difficulties during meetings.

#### What Are Recent G2 Reviews of Zoom Phone?

**["Convenient All-in-One Calling with Smooth Forwarding, Voicemail, and SMS"](https://www.g2.com/survey_responses/zoom-phone-review-12923372)**

**Rating:** 4.5/5.0 stars

_— Nitin V._

[Read full review](https://www.g2.com/survey_responses/zoom-phone-review-12923372)

**["Seamless Integration, Reliable Cloud Phone Solution"](https://www.g2.com/survey_responses/zoom-phone-review-12110885)**

**Rating:** 4.0/5.0 stars

_— AAYUSH A._

[Read full review](https://www.g2.com/survey_responses/zoom-phone-review-12110885)

### [Webex Calling](https://www.g2.com/products/webex-calling/reviews)

Webex Calling is a premium, cloud-based phone system designed to meet the demands of modern, hybrid workforces. Built on the secure and reliable Cisco infrastructure, it provides a comprehensive enterprise-grade calling solution that replaces traditional on-premises PBX systems with a flexible, scalable, and AI-powered platform Key Features Enterprise-Grade Reliability: Benefit from Cisco’s industry-leading networking infrastructure, ensuring high-quality audio and consistent uptime for global teams. Seamless Collaboration: Integrated directly into the Webex App, users can transition from a phone call to a video meeting or group chat with a single click, keeping workflows uninterrupted. Flexible Deployment: Whether you are looking for a cloud-only solution, a premises-based system, or a hybrid approach, Webex Calling adapts to your specific business needs. AI-Powered Intelligence: Leverage built-in AI features, such as background noise removal and real-time transcription, to ensure professional and clear communications in any environment. Simplified Management: Manage your entire global phone system through the Webex Control Hub, a single-pane-of-glass interface that provides deep analytics, security, and provisioning tools. Global Reach: Support your international offices with local calling capabilities in over 100 countries, backed by a secure and compliant global network. Why Choose Webex Calling? Webex Calling empowers organizations to stay connected from anywhere, on any device. By combining the ease of a modern phone system with the power of the Webex collaboration suite, it helps businesses improve productivity, reduce IT complexity, and provide a world-class communication experience for both employees and customers.

**Average Rating:** 4.5/5.0

**Total Reviews:** 616

#### Who Is the Company Behind Webex Calling?

- **Seller:** [Cisco](https://www.g2.com/sellers/cisco)
- **Company Website:** www.cisco.com
- **Year Founded:** 1984
- **HQ Location:** San Jose, CA
- **Twitter:** @Cisco  
720,366 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=476aeabc5a712d049453edd5c54ea0318890d9e60d93782e37fe028224df1cbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcisco%2F&secure%5Burl_type%5D=linkedin_company_website)  
95,545 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Associate
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 43% Medium, 32% Small

#### What Do G2 Reviewers Say About Webex Calling?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Webex Calling, enjoying its simple setup and intuitive interface.
- Users commend the **reliability** of Webex Calling, noting its clear call quality and stable connectivity during use.
- Users enjoy the **impeccable call quality** of Webex Calling, appreciating its stability and smooth integration within the suite.
- Users appreciate the **seamless integration of Webex Calling** within the Cisco ecosystem, enhancing communication efficiency across locations.
- Users value the **seamless integrations** of Webex Calling, optimizing workflows and enhancing communication efficiency across platforms.

##### Cons

- Users find **call routing configuration complex** , making automation feel more labor-intensive than handling tasks manually.
- Users find the **lack of intuitiveness** in Webex Calling frustrating, complicating basic tasks and setting configurations.
- Users often experience **slow performance** with Webex Calling, especially during meetings or on lower bandwidth connections.
- Users report **performance issues** with Webex Calling, noting lags and glitches that disrupt the overall experience.
- Users desire **more advanced customization options** in Webex Calling to tailor their user experience effectively.

#### What Are Recent G2 Reviews of Webex Calling?

**["Reliable Cloud-Based Communication Solution"](https://www.g2.com/survey_responses/webex-calling-review-13199779)**

**Rating:** 4.0/5.0 stars

_— pratyush a._

[Read full review](https://www.g2.com/survey_responses/webex-calling-review-13199779)

**["Webex Calling Makes Switching Between Calls Effortless"](https://www.g2.com/survey_responses/webex-calling-review-12721066)**

**Rating:** 4.0/5.0 stars

_— Soumi C._

[Read full review](https://www.g2.com/survey_responses/webex-calling-review-12721066)

#### What Are G2 Users Discussing About Webex Calling?

- [What is Webex Calling used for?](https://www.g2.com/discussions/what-is-webex-calling-used-for) - 2 comments
- [Is Webex calling free?](https://www.g2.com/discussions/is-webex-calling-free) - 2 comments
- [What are the features of Cisco Webex?](https://www.g2.com/discussions/webex-calling-what-are-the-features-of-cisco-webex)
- [Which platform is Cisco Webex calling based upon?](https://www.g2.com/discussions/which-platform-is-cisco-webex-calling-based-upon) - 2 comments
- [What is Cisco Webex calling?](https://www.g2.com/discussions/what-is-cisco-webex-calling)

### [Allo](https://www.g2.com/products/the-mobile-first-company-allo/reviews)

Allo is an AI-native phone system that records calls, writes follow-ups, updates your CRM automatically. Built for modern sales teams making and receiving calls all day. Join 20,000+ businesses using Allo: get instant business phone numbers with crystal-clear call quality, AI call summaries, automatic CRM updates, and smart call routing for your sales team. GET YOUR SALES PHONE SYSTEM IN 60 SECONDS • Local and international business numbers instantly • Works in 80+ countries for global sales reach • Make unlimited outbound calls to prospects • Receive and route inbound leads automatically • No contracts, no setup fees, no IT needed • Crystal-clear VoIP calls built mobile-first AI THAT HANDLES YOUR SALES ADMIN • Records and transcribes every sales call automatically • Writes call summaries and next steps after each conversation • Updates your CRM with call notes and contact details • Qualifies inbound leads when you're busy • Routes important calls directly to the right rep • Uses AI like ChatGPT for quick answers from your calls • No manual note-taking needed AVAILABLE ON ALL YOUR DEVICES • Native iOS app for iPhone • Native Android app for all Android devices • Desktop apps for macOS and Windows • Web app for browser-based calling • Click-to-call directly from your CRM • Seamless sync across all devices • Work from anywhere with the same number PERFECT FOR SALES TEAMS • Sales managers needing team visibility and call coaching • Small teams doing sales, support, and follow-up daily • Real estate agents managing property leads • Consultants and service providers • Construction, tech, and finance professionals • Teams of 5-30 people who close deals on the phone CRM INTEGRATION THAT WORKS • Native integration with HubSpot, Salesforce, Pipedrive, Zoho, Attio, and 1000+ other tools • Automatic call logging and contact updates • Click-to-call from your CRM contacts • No more manual data entry • Push real data where you need it PROFESSIONAL FEATURES INCLUDED • Call recording for every conversation • Unlimited SMS messaging • Team routing based on rules you control • Working hours and availability settings • All-in-one inbox for calls, texts, and voicemails • Crystal-clear calls on both mobile and desktop apps SIMPLE, TRANSPARENT PRICING $32 USD per user per month. Everything included: AI summaries, call recording, unlimited SMS, CRM integrations. No hidden fees. No per-minute billing. Cancel anytime. TRUSTED BY 20,000+ BUSINESSES Backed by investors like Base10, Lightspeed, Free, and Pennylane. We've raised 5 million dollars to reinvent software for small businesses. SECURITY AND COMPLIANCE Your calls and data are fully protected with encrypted transmission and storage. We're GDPR compliant, undergo regular independent security audits. Your business stays private. START YOUR 7-DAY FREE TRIAL Download Allo and get your team connected in 5 minutes with our business plan. Stop losing deals to admin work. Let AI handle your call notes while you focus on selling. Get Allo for your sales team today.

**Average Rating:** 4.7/5.0

**Total Reviews:** 207

#### Who Is the Company Behind Allo?

- **Seller:** [The Mobile-First Company](https://www.g2.com/sellers/the-mobile-first-company)
- **Company Website:** www.themobilefirstcompany.com
- **Year Founded:** 2023
- **HQ Location:** Paris, FR
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5887a1a3533642fad8681bf69cc4a2675b0a525de119a4722a1f9f2a2cc42b63&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fthe-mobile-first-company&secure%5Burl_type%5D=linkedin_company_website)  
53 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder
- **Top Industries:** Computer Software, Commercial Real Estate
- **Company Size:** 42% Small, 6% Medium

#### What Do G2 Reviewers Say About Allo?

_AI-generated summary from verified user reviews_

##### Pros

- Users laud the **ease of use** of Allo, appreciating its intuitive interface and seamless integration for efficient communication.
- Users appreciate the **easy call management** in Allo, enhancing communication efficiency and overall user experience.
- Users appreciate the **responsive customer support** from Allô, enhancing communication and ensuring quick resolutions.
- Users appreciate the **reliability** of Allô, enjoying fast connections and valuable call summaries effortlessly.
- Users value the **easy integration** with CRM tools like Attio, streamlining their workflow and saving time on calls.

##### Cons

- Users find the **missing features** of Allo, like picture sharing and power dial, limit its current usability.
- Users experience **connection issues** with Allo, including lags and call problems affecting usability and reliability.
- Users experience **call issues** with Allo, such as missed calls and difficulties in managing calls from the lock screen.
- Users find the **lack of intuitiveness** in Allo frustrating, as key features are not easily discoverable.
- Users note the **limited features** on the Mac OS webapp compared to the mobile app, though improvements are anticipated.

#### What Are Recent G2 Reviews of Allo?

**["Allo the Phone Solution for International B2B Outreach"](https://www.g2.com/survey_responses/allo-review-12169872)**

**Rating:** 5.0/5.0 stars

_— Julian M._

[Read full review](https://www.g2.com/survey_responses/allo-review-12169872)

**["Keep a French number abroad, with excellent call quality"](https://www.g2.com/survey_responses/allo-review-13081269)**

**Rating:** 5.0/5.0 stars

_— Medhi D._

[Read full review](https://www.g2.com/survey_responses/allo-review-13081269)

### [CloudTalk](https://www.g2.com/products/cloudtalk/reviews)

CloudTalk is the leading AI-powered business calling software for growing SMBs. CloudTalk helps more than 4,000 modern SMBs talk to more customers, close more deals, and resolve issues faster, without enterprise pricing or complexity. Over 30,000 sales and support professionals at SMBs across 160+ countries rely on CloudTalk to: Talk to 10x more people - Our AI Sales Dialer combines preview, power and parallel (up to 10 lines) dialing that filters out voicemails and dead lines automatically. Automate the calls humans shouldn't have to make - Build AI Voice Agents and AI Receptionist in minutes for appointment scheduling, lead qualification, after-hours coverage, payment reminders and more. Turn every conversation into structured data - Use AI Conversation Intelligence to get automatic call summaries, AI notes, sentiment analysis, topic extraction, call scoring, multi-lingual transcription, and talk/listen ratios. Run their full business phone system in one cloud platform - With Call Flow Designer, IVR, call queuing, call recording, real-time monitoring, analytics, international SMS, WhatsApp messaging, and workflow automation. Handle global calling without the infrastructure headache - Local numbers in 160+ countries, 99.999% uptime, multi-carrier redundancy, and crystal-clear call quality. Plug into the tools they already use - 100+ native integrations including HubSpot (Certified), Salesforce, Pipedrive, Zoho CRM, MS Dynamics, Intercom, Zendesk, Salesloft, Outreach, Bullhorn, monday, Shopify, and more. Most CloudTalk customers are live in a few days. No hardware, no PBX, no months of consulting. Just sign up, port numbers (or buy new ones), connect your CRM, and start calling — with AI doing the busywork from day one. CloudTalk is GDPR, SOC 2, ISO 27001, HIPAA, and CCPA compliant. Customers like Bit2Me reduced missed calls from 80% to 16%, cut wait times by 85%, and scaled from 2 to 20+ agents — without adding complexity. https://hubs.li/Q04n2f7L0 Learn how we can boost your calling on a 1:1 personalized demo: https://hubs.li/Q04n2f4C0

**Average Rating:** 4.4/5.0

**Total Reviews:** 1,813

#### Who Is the Company Behind CloudTalk?

- **Seller:** [CloudTalk](https://www.g2.com/sellers/cloudtalk)
- **Company Website:** www.cloudtalk.io
- **Year Founded:** 2016
- **HQ Location:** New York
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a7131a196dde74ab24374f0c5fe394e45a7e89c8c85b9b7bdc470627f39cd734&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F17944841%2F&secure%5Burl_type%5D=linkedin_company_website)  
227 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Account Executive
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 64% Small, 32% Medium

#### What Do G2 Reviewers Say About CloudTalk?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of CloudTalk, benefiting from seamless calls and integrations.
- Users value the **exceptional reliability** of CloudTalk, noting its stable performance and intuitive interface across devices.
- Users praise the **intuitive interface** of CloudTalk, simplifying communication and enhancing overall user experience.
- Users find CloudTalk **extremely helpful** for real-time tracking, simplifying their KPI management and enhancing call efficiency.
- Users appreciate the **quick and easy call features** of CloudTalk, enhancing communication efficiency and convenience.

##### Cons

- Users report **call issues** with access and connectivity, leading to disruptions in their experience with CloudTalk.
- Users experience occasional **connection issues** with CloudTalk, leading to operational problems and unexpected interruptions.
- Users express frustration over **missing essential features** like SMS search and Dutch language support in CloudTalk.
- Users find that **call synchronization issues** with Pipedrive can lead to frustration during call management with CloudTalk.
- Users experience **poor connectivity** , struggling with international calls and the app's inconsistent online registration.

#### What Are Recent G2 Reviews of CloudTalk?

**["CloudTalk’s Analytics, Seamless Pipedrive Integration, and Smart Local Area Code Dialing"](https://www.g2.com/survey_responses/cloudtalk-review-12856744)**

**Rating:** 4.5/5.0 stars

_— Hunter K._

[Read full review](https://www.g2.com/survey_responses/cloudtalk-review-12856744)

**["CloudTalk has simplified our customer communication and improved our team's efficiency."](https://www.g2.com/survey_responses/cloudtalk-review-12852659)**

**Rating:** 5.0/5.0 stars

_— Marwan E._

[Read full review](https://www.g2.com/survey_responses/cloudtalk-review-12852659)

#### What Are G2 Users Discussing About CloudTalk?

- [What is CloudTalk used for?](https://www.g2.com/discussions/cloudtalk-what-is-cloudtalk-used-for) - 4 comments, 1 upvote
- [What is CloudTalk used for?](https://www.g2.com/discussions/what-is-cloudtalk-used-for) - 2 comments

### [TeleCMI](https://www.g2.com/products/telecmi/reviews)

TeleCMI is a new-age unified cloud communication platform designed to help businesses streamline customer interactions and drive measurable growth. As a powerful cloud telephony solution and business phone system, TeleCMI brings calls, SMS, WhatsApp, and other channels into one intelligent dashboard—making it easier for sales and support teams to manage conversations efficiently. Built for modern businesses, TeleCMI offers advanced features including IVR solutions, auto dialer software, cloud contact center software, virtual phone numbers, and VoIP phone systems. These tools enable companies to automate workflows, reduce missed calls, improve response times, and boost customer engagement. With seamless CRM integration and flexible telephony APIs, businesses can connect their communication system directly with their existing CRM, helpdesk, or custom applications. Whether you're a startup, SME, or enterprise, TeleCMI’s hosted PBX system and contact center platform allow your team to connect with leads from any device, anywhere. By unifying multiple channels into a single cloud-based interface, TeleCMI improves productivity while delivering a consistent customer experience. One of the biggest advantages? Unlimited calls and texts—ideal for high-growth sales and support teams that rely on consistent outreach. If you're searching for the best cloud telephony provider in India, a scalable call center solution, or an affordable business communication system, TeleCMI is built to deliver performance and reliability. Curious to see how it works? Start your risk-free trial today—no commitments, just smarter business communication.

**Average Rating:** 4.8/5.0

**Total Reviews:** 303

#### Who Is the Company Behind TeleCMI?

- **Seller:** [TeleCMI](https://www.g2.com/sellers/telecmi)
- **Year Founded:** 2016
- **HQ Location:** chennai, Tamil Nadu
- **Twitter:** @TeleCMI  
40 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f68910070c9af1622d11e37e61d670fd860067190efcce3507c3642eafe10a4b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F13205902%2F&secure%5Burl_type%5D=linkedin_company_website)  
96 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Manager, Director
- **Top Industries:** Information Technology and Services, Education Management
- **Company Size:** 44% Medium, 42% Small

#### What Do G2 Reviewers Say About TeleCMI?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of TeleCMI, finding it quick and intuitive for onboarding new agents.
- Users value the **excellent customer support** from TeleCMI, enhancing their overall experience and ease of setup.
- Users value the **excellent support and integration features** of TeleCMI, enhancing productivity and call quality.
- Users find the **easy setup** of TeleCMI enhances onboarding and simplifies the integration process without technical issues.
- Users appreciate the **reliable call quality** of TeleCMI, enhancing productivity with consistent connectivity and performance.

##### Cons

- Users are frustrated by the **lack of mobile app features** , particularly limited access to history beyond one month.
- Users find the **dashboard overly complex** and suggest simplifying the UI for a better experience.
- Users feel the **limited customization** options restrict their ability to personalize and simplify the TeleCMI interface.
- Users find the **missing features** of TeleCMI limiting, especially in call log accessibility and dashboard navigation.
- Users find the **UX improvement necessary** , indicating a need for a more user-friendly and simplified interface.

#### What Are Recent G2 Reviews of TeleCMI?

**["A Reliable Communication Solution for Educational Institutions"](https://www.g2.com/survey_responses/telecmi-review-13115429)**

**Rating:** 5.0/5.0 stars

_— Payel P._

[Read full review](https://www.g2.com/survey_responses/telecmi-review-13115429)

**["A Valuable Tool for Daily Operations to connect with customers"](https://www.g2.com/survey_responses/telecmi-review-13218157)**

**Rating:** 4.5/5.0 stars

_— Venkadesh R._

[Read full review](https://www.g2.com/survey_responses/telecmi-review-13218157)

#### What Are G2 Users Discussing About TeleCMI?

- [What is TeleCMI used for?](https://www.g2.com/discussions/what-is-telecmi-used-for)

### [Ringover](https://www.g2.com/products/ringover/reviews)

Ringover is the easy-to-use multichannel cloud communication solution (calls, SMS, video calls, emails...), designed to enhance your customers' experience, and maximize your sales. Give your clients and prospects a personalized experience and boost the productivity of your sales and customer service teams thanks to an intuitive and easy-to-manage interface. Our advanced supervision and coaching features allow you to closely monitor operations and train your team members fast. Ringover integrates with over 80 business tools (CRM, helpdesk...), streamlining tasks for increased efficiency.

**Average Rating:** 4.6/5.0

**Total Reviews:** 467

#### Who Is the Company Behind Ringover?

- **Seller:** [Ringover](https://www.g2.com/sellers/ringover)
- **Year Founded:** 2018
- **HQ Location:** Montrouge
- **Twitter:** @ringoverapp  
832 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4b6dd570ba6676db5ed66b5b814255501bd2a91c2db023b16edb3740fd5048e3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fringover-france%2F&secure%5Burl_type%5D=linkedin_company_website)  
283 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Director
- **Top Industries:** Staffing and Recruiting, Computer Software
- **Company Size:** 76% Small, 21% Medium

#### What Do G2 Reviewers Say About Ringover?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **ease of use** of Ringover, highlighting its intuitive interface and smooth onboarding experience.
- Users praise the **responsive and caring customer support** of Ringover, enhancing their overall experience with the app.
- Users commend the **reliability** of Ringover, highlighting its excellent customer support and quality connections.
- Users praise Ringover for its **efficient and reliable customer support** , enhancing their experience and productivity.
- Users appreciate the **intuitive interface** of Ringover, making it easy and efficient to use daily.

##### Cons

- Users feel that Ringover's service has a **high cost** that may not justify its performance and reliability issues.
- Users find Ringover **expensive** , especially for small businesses, with fluctuating call quality impacting customer interactions.
- Users report experiencing **glitches** during calls, especially after updates, affecting text transcription accuracy.
- Users have noted the lack of **essential features** like CRM integration and improved SMS synchronization in Ringover.
- Users note **integration issues** with Meta and LOXO, wishing for smoother setup and synchronization options.

#### What Are Recent G2 Reviews of Ringover?

**["Seamless Embedded Calling with Ringover—and Truly Responsive Support"](https://www.g2.com/survey_responses/ringover-review-12851244)**

**Rating:** 5.0/5.0 stars

_— Wouter K._

[Read full review](https://www.g2.com/survey_responses/ringover-review-12851244)

**["Ringover: quick start, top Pipedrive integration, and really useful AI"](https://www.g2.com/survey_responses/ringover-review-13109839)**

**Rating:** 4.5/5.0 stars

_— Victoria M._

[Read full review](https://www.g2.com/survey_responses/ringover-review-13109839)

#### What Are G2 Users Discussing About Ringover?

- [What does Ringover do?](https://www.g2.com/discussions/what-does-ringover-do) - 1 comment
- [How do I cancel my Ringover account?](https://www.g2.com/discussions/how-do-i-cancel-my-ringover-account) - 1 comment
- [How does Ringover work?](https://www.g2.com/discussions/how-does-ringover-work) - 1 comment
- [Is Ringover legit?](https://www.g2.com/discussions/is-ringover-legit)

### [Yeastar P-Series PBX System](https://www.g2.com/products/yeastar-p-series-pbx-system/reviews)

Yeastar P-Series PBX System is the easy-first unified communications solution designed for every business size and industry. It reinvents how business connects by converging voice, video, chat, apps, and more in one solution, empowering modern businesses to engage teams, work anywhere, and delight customers easily. Easy to adopt, use, manage, and grow. With Yeastar P-Series PBX System, boundless communication will be within your easy reach. • Business phone system (Web, mobile & desktop) • Team chat & omnichannel messaging • Call center • Simplified system administration • Robust app ecosystem • Ready-made integrations & open API • Flexible deployment options: fully-hosted, self-managed, and hardware appliance • And more...

**Average Rating:** 4.8/5.0

**Total Reviews:** 79

#### Who Is the Company Behind Yeastar P-Series PBX System?

- **Seller:** [Xiamen Yeastar Digital Technology Co., Ltd](https://www.g2.com/sellers/xiamen-yeastar-digital-technology-co-ltd)
- **Year Founded:** 2006
- **HQ Location:** Xiamen, China
- **Twitter:** @Yeastar  
2,504 Twitter followers
- **LinkedIn® Page:** [cn.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=556764252feba627b3e5b18cfc9537ac80dcac98efd705ffc4ef8736d8781568&secure%5Burl%5D=https%3A%2F%2Fcn.linkedin.com%2Fcompany%2Fyeastar&secure%5Burl_type%5D=linkedin_company_website)  
211 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Telecommunications, Information Technology and Services
- **Company Size:** 75% Small, 21% Medium

#### What Do G2 Reviewers Say About Yeastar P-Series PBX System?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **Yeastar P-Series PBX System easy to use** , enjoying its responsive nature and excellent customer support.
- Users value the **extensive and advanced features** of Yeastar P-Series PBX, ensuring comprehensive communication solutions.
- Users appreciate the **wide integration options** of the Yeastar P-Series PBX System, enhancing their telephony experience.
- Users praise the **excellent customer support** of Yeastar P-Series, highlighting its responsiveness and professionalism.
- Users highlight the **easy setup** of Yeastar P-Series PBX, enabling quick installation and seamless global use.

##### Cons

- Users criticize the **missing functionality** in Yeastar P-Series PBX, particularly in video conferencing and integration features.
- Users are disappointed by the **missing features** of Yeastar P-Series, limiting communication and functionality significantly.
- Users find the **high licensing and subscription costs** of Yeastar P-Series PBX System to be a significant drawback.
- Users find the **limited features** of Yeastar P-Series PBX System hinder productivity and communication efficiency.
- Users note the **high cost** associated with the Yeastar P-Series PBX System, burdening those with budget constraints.

#### What Are Recent G2 Reviews of Yeastar P-Series PBX System?

**["Flexible Call Switching and User-Friendly Web Interface"](https://www.g2.com/survey_responses/yeastar-p-series-pbx-system-review-12009941)**

**Rating:** 4.5/5.0 stars

_— Girish S._

[Read full review](https://www.g2.com/survey_responses/yeastar-p-series-pbx-system-review-12009941)

**["A powerful PBX system that constantly brings new functions with it"](https://www.g2.com/survey_responses/yeastar-p-series-pbx-system-review-9348875)**

**Rating:** 5.0/5.0 stars

_— Markus E._

[Read full review](https://www.g2.com/survey_responses/yeastar-p-series-pbx-system-review-9348875)

### [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews)

Work smarter with Vonage Business Communications, our unified communications platform: seamlessly connect via voice, messaging and video, virtually anywhere globally. Over 40 powerful features give you the right balance of flexibility and control, offering everything your business needs to work smarter. With our award-winning mobile app, you can manage your communications from any device and collaborate from virtually anywhere. We boast a 99.999% uptime reliability¹, ensuring maximum productivity. Setup is simple, quick, and easy to scale as your business grows. No annual contracts mean you can cancel anytime. And we pride ourselves on top-notch customer service: access to help is just plain simple. That means you can call, email, chat, or visit our online support centers. We even offer customer portals with knowledge base articles that can help you find answers 24/7. ¹The 99.999% uptime claim is based on an average of Vonage Business's call availability.

**Average Rating:** 4.3/5.0

**Total Reviews:** 477

#### Who Is the Company Behind Vonage Business Communications?

- **Seller:** [Vonage](https://www.g2.com/sellers/vonage)
- **Year Founded:** 2001
- **HQ Location:** Holmdel, NJ
- **Twitter:** @Vonage  
11,195 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0fd47b72cb7833d6c440e7b6e708f485e89be6dc696026d2430a0c89ab34636d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5028%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,776 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** President, Office Manager
- **Top Industries:** Staffing and Recruiting, Information Technology and Services
- **Company Size:** 60% Small, 33% Medium

#### What Do G2 Reviewers Say About Vonage Business Communications?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **ease of use** of Vonage Business Communications, enhancing their daily communication with prospects effectively.
- Users value the **integrated calling features** of Vonage, enhancing communication and simplifying remote team interactions.
- Users praise Vonage for its **fantastic customer support** , enhancing their overall experience with the service.
- Users commend the **reliability** of Vonage Business Communications, ensuring consistent connectivity for their daily business engagements.
- Users value the **excellent voice quality and comprehensive features** of Vonage, making it ideal for communication needs.

##### Cons

- Users report **texting limitations** with Vonage, affecting message delivery and causing frustration during communications.
- Users express frustration with **slow and unhelpful customer service** , hindering issue resolution and complicating project needs.
- Users report frequent **call drops** , leading to missed communications and frustrating connectivity issues with Vonage Business Communications.
- Users experience **connection issues** with Vonage, leading to dropped calls and missed alerts despite generally good service.
- Users find Vonage Business Communications to be **expensive** , especially for small businesses and startups seeking affordable solutions.

#### What Are Recent G2 Reviews of Vonage Business Communications?

**["All-in-One Cloud Communications with Powerful APIs and Innovation"](https://www.g2.com/survey_responses/vonage-business-communications-review-12775716)**

**Rating:** 5.0/5.0 stars

_— Mohamed S._

[Read full review](https://www.g2.com/survey_responses/vonage-business-communications-review-12775716)

**["Reliable, Flexible Communication That Keeps Our Team Connected Anywhere"](https://www.g2.com/survey_responses/vonage-business-communications-review-12887738)**

**Rating:** 5.0/5.0 stars

_— Pavnesh C._

[Read full review](https://www.g2.com/survey_responses/vonage-business-communications-review-12887738)

#### What Are G2 Users Discussing About Vonage Business Communications?

- [What is Vonage Business Communications used for?](https://www.g2.com/discussions/vonage-business-communications-what-is-vonage-business-communications-used-for) - 2 comments
- [What is Vonage Business Communications used for?](https://www.g2.com/discussions/what-is-vonage-business-communications-used-for) - 1 comment

### [3CX](https://www.g2.com/products/3cx/reviews)

3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you can use it with any IP Phone or SIP trunk provider. Built for remote working and mobility through its apps for Android, iOS and the Web. This award-winning software innovates business connectivity and collaboration. enabling companies of all sizes to cut telco costs, boost employee productivity, and enhance customer experience. Benefits: Easy to install and manage; Low cost to buy and maintain. Available on-premise or hosted.

**Average Rating:** 4.4/5.0

**Total Reviews:** 431

#### Who Is the Company Behind 3CX?

- **Seller:** [3CX](https://www.g2.com/sellers/3cx)
- **Company Website:** www.3cx.com
- **Year Founded:** 2005
- **HQ Location:** Nicosia
- **Twitter:** @3CX  
30,475 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e1f4fa175e63e9522ddddce3e3e2e81a05863cacd5649e8e9b5285b0ffdc8eda&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1021704%2F&secure%5Burl_type%5D=linkedin_company_website)  
182 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, President
- **Top Industries:** Information Technology and Services, Telecommunications
- **Company Size:** 50% Medium, 43% Small

#### What Do G2 Reviewers Say About 3CX?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of 3CX, which simplifies communication and enhances efficiency across devices.
- Users value the **reliability** of 3CX, ensuring seamless communication without missing calls and excellent support when needed.
- Users value the **flexibility** of 3CX, benefiting from seamless communication across various platforms and devices.
- Users love the **seamless communication and reliability** of 3CX, enhancing productivity and enabling easy connectivity.
- Users commend the **easy setup** of 3CX, enabling quick deployment and immediate use for communication needs.

##### Cons

- Users find 3CX's **complex processes** challenging, especially for non-technical administrators needing extensive configuration support.
- Users report that **difficult configuration** processes can hinder usability for non-technical administrators, complicating management tasks.
- Users find the **learning curve challenging** , with some configurations taking time and requiring technical support to manage effectively.
- Users are frustrated by **limited features** and missing reports, impacting the overall utility of 3CX.
- Users find 3CX to be **expensive** , especially non-profits seeking more affordable pricing options for their organizations.

#### What Are Recent G2 Reviews of 3CX?

**["Unmatched Value: 3CX’s Feature-Rich PBX That Just Works"](https://www.g2.com/survey_responses/3cx-review-5362484)**

**Rating:** 5.0/5.0 stars

_— Dan K._

[Read full review](https://www.g2.com/survey_responses/3cx-review-5362484)

**["Easy Setup, Flexible SIP Trunk Extensions, and Strong Business Messaging"](https://www.g2.com/survey_responses/3cx-review-12707768)**

**Rating:** 4.5/5.0 stars

_— Matthew W._

[Read full review](https://www.g2.com/survey_responses/3cx-review-12707768)

#### What Are G2 Users Discussing About 3CX?

- [What is 3CX used for?](https://www.g2.com/discussions/what-is-3cx-used-for) - 1 comment, 1 upvote

### [JustCall](https://www.g2.com/pt/products/saas-labs-justcall/reviews)

JustCall é a única plataforma de comunicação empresarial com inteligência artificial que reúne chamadas, mensagens de texto, e-mail e WhatsApp em um só lugar. Ela ajuda as equipes que lidam com clientes a trabalharem de forma mais eficiente, responderem mais rapidamente e se conectarem melhor com potenciais clientes e clientes. Mais de 6.000 empresas em todo o mundo usam JustCall para: - Gerenciar todas as conversas com clientes a partir de uma única plataforma - Automatizar tarefas e fluxos de trabalho rotineiros - Obter insights de IA em tempo real para melhorar as conversas - Garantir cobertura 24/7 com Agentes de Voz de IA para chamadas recebidas (suporte para chamadas realizadas em breve) Principais características: - Chamadas: Números de telefone globais, chamadas recebidas/realizadas, roteamento inteligente, discadores automáticos/preditivos/de potência - Mensagens: SMS e MMS, fluxos de trabalho, bots, caixa de entrada compartilhada do WhatsApp, URA de múltiplos níveis, caixa de entrada de e-mail compartilhada - Ferramentas de IA: Assistência em tempo real para agentes, coaching de IA, análise de sentimento, pontuação de chamadas, monitoramento ao vivo, Copiloto de SMS, Agente de Voz de IA para chamadas recebidas - Integrações e colaboração: Mais de 100 integrações com CRM, espaço de trabalho colaborativo para equipes

**Average Rating:** 4.3/5.0

**Total Reviews:** 2,364

#### Who Is the Company Behind JustCall?

- **Vendedor:** [Saas Labs](https://www.g2.com/pt/sellers/saas-labs)
- **Website da Empresa:** www.saaslabs.co
- **Ano de Fundação:** 2016
- **Localização da Sede:** Palo Alto, California
- **Twitter:** @saas\_labs  
319 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=09cee811816c94d65e7739f2d391c244b66232e5e00dc8510ca60d3f50280d8e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10436435%2F&secure%5Burl_type%5D=linkedin_company_website)  
416 funcionários no LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Executivo de Contas
- **Top Industries:** Software de Computador, Serviços Financeiros
- **Company Size:** 59% Small, 31% Medium

#### What Do G2 Reviewers Say About JustCall?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários acham a **facilidade de uso** do JustCall impressionante, destacando sua configuração simples e interface intuitiva para uma comunicação sem interrupções.
- Os usuários apreciam a **integração perfeita** de chamadas, SMS e CRM no JustCall, aumentando a eficiência e a organização.
- Os usuários valorizam como o JustCall traz **simplicidade para a comunicação empresarial** , simplificando tarefas e aumentando a eficiência sem esforço.
- Os usuários elogiam o **excelente suporte ao cliente** da JustCall, destacando sua capacidade de resposta e resolução eficaz de problemas.
- Os usuários adoram a **gestão eficiente de chamadas** do JustCall, desfrutando de integrações perfeitas e uma interface amigável.

##### Cons

- Os usuários frequentemente enfrentam **problemas de chamadas** com o JustCall, incluindo atraso e dificuldades em transferir chamadas e monitorar efetivamente.
- Os usuários acham a **funcionalidade de chamada complicada** , enfrentando problemas como múltiplos cliques e qualidade de chamada instável enquanto viajam.
- Os usuários enfrentam **problemas de conexão** com o JustCall, incluindo quedas na qualidade das chamadas e interrupções devido à internet instável.
- Os usuários encontram **recursos ausentes** como a falta de suporte a SMS e personalização limitada que prejudicam sua experiência com o JustCall.
- Os usuários experimentam **baixa qualidade de chamada** com o JustCall, frequentemente enfrentando quedas e interrupções devido a conexões de internet instáveis.

#### What Are Recent G2 Reviews of JustCall?

**["Plataforma de Chamadas Fácil de Usar com Desempenho Confiável e Insights Úteis de IA"](https://www.g2.com/pt/survey_responses/justcall-review-12953018)**

**Rating:** 5.0/5.0 stars

_— Richard L._

[Read full review](https://www.g2.com/pt/survey_responses/justcall-review-12953018)

**["Operações Simplificadas com Suporte de Primeira"](https://www.g2.com/pt/survey_responses/justcall-review-13251983)**

**Rating:** 4.0/5.0 stars

_— José F._

[Read full review](https://www.g2.com/pt/survey_responses/justcall-review-13251983)

### [NUACOM](https://www.g2.com/products/nuacom/reviews)

Trusted by more than 25,000 users Nuacom is a business phone and contact center platform that helps teams manage voice communications, call routing, and contextual analytics across devices and systems. It is particularly relevant to organisations that depend on voice interactions for customer engagement, sales pipelines, and operational coordination. Nuacom’s feature rich platform provides both foundational telephony and analytical layers: Cloud-Hosted VoIP Calling – Place and receive calls with internet-based infrastructure on various endpoints. Interactive Voice Response (IVR) – Build automated menus to channel callers to appropriate agents. CRM Sync & Data Centralisation – Connect call activity with CRM or business systems to eliminate duplicate data entry. Call Recording & Review Tools – Capture calls and associate them with customer records for compliance or improvement. AI-Enhanced Features – Use keyword detection, sentiment analysis, and conversation summaries to drive action from call data. Monitoring & Performance Dashboards – Track call volumes, responsiveness, and team performance in real time. Mobile and Desktop Accessibility – Support hybrid and remote work via apps on phones and computers. Voicemail & Notetaking Features – Improve context tracking through voicemail-to-email and inline call notes. And 50+ other features and add-ons The platform is relevant for sales teams, support operations, service providers, and organisations requiring coordination across locations, providing a balance of telephony and analytical visibility without dependence on legacy hardware. Set up your NUACOM account in 2 minutes and immediately boost your sales process, improve your customer support department and modernize your company.

**Average Rating:** 4.8/5.0

**Total Reviews:** 305

#### Who Is the Company Behind NUACOM?

- **Seller:** [NUACOM](https://www.g2.com/sellers/nuacom)
- **Year Founded:** 2009
- **HQ Location:** Ireland
- **Twitter:** @nuacomie  
742 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3e51368bc887f97b7f72eb6dbfba5962e1ad9c7064db4ce5497dc8c57e2c8810&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F15194499%2F&secure%5Burl_type%5D=linkedin_company_website)  
42 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Director, Managing Director
- **Top Industries:** Staffing and Recruiting, Construction
- **Company Size:** 93% Small, 7% Medium

#### What Do G2 Reviewers Say About NUACOM?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend NUACOM's **excellent customer support** , appreciating the friendly and efficient service they received throughout integration.
- Users highlight the **ease of use** of NUACOM, appreciating its intuitive design and excellent support throughout onboarding.
- Users find NUACOM's support to be **very helpful** , enhancing call management and overall efficiency in their operations.
- Users praise the **easy setup** of NUACOM, highlighting seamless onboarding and quick integration with no issues.
- Users commend NUACOM's **efficient and friendly customer service** , appreciating their helpfulness and knowledgeable support.

##### Cons

- Users report **occasional call issues** and lag, though support assists in resolving these problems effectively.
- Users find **call limitations** with NUACOM frustrating, particularly concerning Keap CRM integration and missed calls.
- Users find NUACOM to be **high cost** , especially when needing multiple extensions and additional features like texting.
- Users express a desire for a **wider selection of features** in NUACOM, limiting their overall experience and convenience.
- Users face **connection issues** with NUACOM, often experiencing dropped calls and difficulties connecting to networks.

#### What Are Recent G2 Reviews of NUACOM?

**["Seamless Multi-Country Number Porting with Proactive, Clear Support"](https://www.g2.com/survey_responses/nuacom-review-12965235)**

**Rating:** 5.0/5.0 stars

_— Virginia D._

[Read full review](https://www.g2.com/survey_responses/nuacom-review-12965235)

**["Responsive Support and a Flexible, Easy-to-Use IP Telephony Platform"](https://www.g2.com/survey_responses/nuacom-review-12798834)**

**Rating:** 4.5/5.0 stars

_— Brian W._

[Read full review](https://www.g2.com/survey_responses/nuacom-review-12798834)

#### What Are G2 Users Discussing About NUACOM?

- [What is NUACOM used for?](https://www.g2.com/discussions/what-is-nuacom-used-for)

### [NFON](https://www.g2.com/pt/products/nfon/reviews)

A NFON é uma provedora de soluções de comunicação empresarial baseadas em nuvem, projetada para ajudar as organizações a otimizar seus processos de comunicação e aumentar a produtividade. Com sede em Munique, Alemanha, a NFON tem estado na vanguarda do empoderamento de empresas desde 2007, facilitando a transição de sistemas tradicionais locais para métodos de comunicação mais ágeis e flexíveis. Com foco em segurança e escalabilidade, a NFON atende a uma ampla gama de organizações em toda a Europa, fornecendo-lhes ferramentas que simplificam a comunicação e apoiam ambientes de trabalho modernos. A suíte NFON inclui várias soluções chave adaptadas para atender às diversas necessidades das empresas. O sistema de Telefonia em Nuvem NFON é uma solução telefônica moderna, hospedada na nuvem, que substitui as complexidades e custos associados ao hardware PBX tradicional. Oferece recursos telefônicos essenciais, como correio de voz, encaminhamento de chamadas e conferências, todos acessíveis de qualquer dispositivo, em qualquer lugar. Este sistema é gerenciado através de um portal online centralizado, permitindo que as empresas ampliem suas capacidades de comunicação sem esforço à medida que crescem. Outra oferta significativa é o NFON SIP Trunk, que serve como uma conexão segura e confiável entre sistemas PBX locais existentes e a nuvem. Esta solução permite que as empresas façam a transição para a comunicação baseada em nuvem no seu próprio ritmo, enquanto se beneficiam de conectividade de voz econômica e de alta qualidade. Esta flexibilidade é particularmente vantajosa para organizações que buscam modernizar sua infraestrutura de comunicação sem uma reformulação completa. Para equipes voltadas para o cliente, o Contact Center NFON oferece uma solução robusta projetada para gerenciar volumes altos de chamadas de forma eficiente. Com recursos como roteamento inteligente de chamadas, análises em tempo real e integração perfeita com sistemas CRM populares, esta solução capacita as organizações a oferecer um serviço ao cliente excepcional enquanto otimiza a eficiência operacional. O produto NFON é construído com foco na facilidade de uso e flexibilidade, acomodando forças de trabalho híbridas e internacionais com suporte multilíngue em suas aplicações. Fornecemos soluções de comunicação baseadas em nuvem que eliminam a complexidade do hardware, escalam com empresas em crescimento e cumprem com regulamentos de proteção de dados, como o GDPR. Através de atualizações contínuas e aprimoramentos impulsionados por IA, entregamos ferramentas confiáveis e seguras que ajudam as equipes a se manterem conectadas e colaborarem efetivamente — seja no escritório, remotamente ou em múltiplas localizações.

**Average Rating:** 4.5/5.0

**Total Reviews:** 12

#### Who Is the Company Behind NFON?

- **Vendedor:** [NFON](https://www.g2.com/pt/sellers/nfon)
- **Website da Empresa:** www.nfon.com
- **Ano de Fundação:** 2007
- **Localização da Sede:** Munich, DE
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=321f7ddf53bc00006ac456e2211923cf58326d93a6c9c590270874c4aa4f43cb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnfon%2F&secure%5Burl_type%5D=linkedin_company_website)  
380 funcionários no LinkedIn®

#### Who Uses This Product?

- **Company Size:** 33% Small, 25% Large

#### What Do G2 Reviewers Say About NFON?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários acham a NFON **fácil de usar** , destacando seu design intuitivo e simplicidade para a comunicação empresarial diária.
- Os usuários valorizam a NFON por seus **recursos de IA e comunicação fácil** , aumentando a produtividade e a confiabilidade operacional em várias localidades.
- Os usuários valorizam a **confiabilidade** da NFON, destacando sua estabilidade e excelente qualidade de chamada para uma comunicação sem interrupções.
- Os usuários adoram o **recurso de chat preciso** da NFON, que aumenta a produtividade e fornece assistência instantânea com suporte de IA.
- Os usuários elogiam o **atendimento ao cliente rápido e profissional** da NFON, melhorando sua experiência e satisfação geral.

##### Cons

- Os usuários consideram a **falta de funcionalidade de chat** durante chamadas de vídeo uma limitação significativa em comparação com outras plataformas.
- Os usuários experimentam **problemas de conexão** ocasionais, mas as interrupções geralmente são de curta duração, embora ainda sejam frustrantes.
- Os usuários sentem que a NFON é **cara** e esperam por opções de preços mais acessíveis no futuro.
- Os usuários observam a **falta de um recurso de chat** durante as videochamadas, dificultando a comunicação em comparação com os concorrentes.
- Os usuários acham a **documentação desatualizada** , mas conseguem navegar pelo produto devido à sua simplicidade.

#### What Are Recent G2 Reviews of NFON?

**["A decisão certa para nossa consultoria de TI"](https://www.g2.com/pt/survey_responses/nfon-review-12365049)**

**Rating:** 4.0/5.0 stars

_— Alexander M._

[Read full review](https://www.g2.com/pt/survey_responses/nfon-review-12365049)

**["Recursos de IA Seguros e Telefonia em Nuvem Fácil de Usar"](https://www.g2.com/pt/survey_responses/nfon-review-12390702)**

**Rating:** 5.0/5.0 stars

_— Usuário Verificado em Educação Superior_

[Read full review](https://www.g2.com/pt/survey_responses/nfon-review-12390702)

- ‹ Prev ‹ Prev
- 1
- [2](/pt/categories/cloud-pbx-platforms?order=g2_score&page=2#product-list)
- [3](/pt/categories/cloud-pbx-platforms?order=g2_score&page=3#product-list)
- [4](/pt/categories/cloud-pbx-platforms?order=g2_score&page=4#product-list)
- [5](/pt/categories/cloud-pbx-platforms?order=g2_score&page=5#product-list)
- …
- [9](/pt/categories/cloud-pbx-platforms?order=g2_score&page=9#product-list)
- [10](/pt/categories/cloud-pbx-platforms?order=g2_score&page=10#product-list)
- [Next › Next ›](/pt/categories/cloud-pbx-platforms?order=g2_score&page=2#product-list)

Categorias em Destaque

[Sistemas de Gestão de Informação de Produto (PIM)](https://www.g2.com/pt/categories/product-information-management-pim)

[Plataformas de Ciência de Dados e Aprendizado de Máquina](https://www.g2.com/pt/categories/data-science-and-machine-learning-platforms)

[Software de Gestão do Ciclo de Vida de Contratos (CLM)](https://www.g2.com/pt/categories/contract-lifecycle-management-clm)

[Software de Treinamento de Conscientização em Segurança](https://www.g2.com/pt/categories/security-awareness-training)

[Software de Transferência Gerenciada de Arquivos (MFT)](https://www.g2.com/pt/categories/managed-file-transfer-mft)

Categorias Similares

- [Colaboração em equipe](/pt/categories/team-collaboration)
- [Outra Colaboração](/pt/categories/other-collaboration)
- [Navegador AI Agente](/pt/categories/agentic-ai-browser)
- [Assistentes de Reunião com IA](/pt/categories/ai-meeting-assistants)
- [Ferramentas de Apresentação de IA](/pt/categories/ai-presentation-tools)

- [Conferência de Áudio](/pt/categories/audio-conferencing)
- [Gestão de Conselho](/pt/categories/board-management)
- [Gerenciador de Favoritos](/pt/categories/bookmark-manager)
- [Navegador](/pt/categories/browsers)
- [Agendamento de Negócios](/pt/categories/business-scheduling)

- [Calendário](/pt/categories/calendar-software)
- [Ferramentas de Escrita de Pesquisa Colaborativa](/pt/categories/collaborative-research-writing-tools)
- [Tomada de Decisão](/pt/categories/decision-making)
- [Plataforma de Adoção Digital](/pt/categories/digital-adoption-platform)
- [Criação de Documentos](/pt/categories/document-creation)

[Browse Plataformas de PBX em Nuvem Themes](/pt/categories/cloud-pbx-platforms/themes)

 ![Neeraja Prakash](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neeraja Prakash")
NP

Pesquisado e escrito por [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)

Updated October 3, 2024

As plataformas de troca de ramais privados em nuvem (PBX), também conhecidas como PBX virtual, fornecem às empresas sistemas telefônicos confiáveis e seguros através de um servidor em nuvem. PBX é uma rede telefônica privada que as organizações usam para comunicação interna e como conexão para linhas telefônicas externas.

As plataformas de PBX em nuvem oferecem todos os recursos e funcionalidades dos sistemas de hardware PBX tradicionais, com a infraestrutura baseada inteiramente na nuvem. As plataformas de PBX em nuvem permitem que as empresas se conectem ao seu sistema de qualquer lugar e em qualquer dispositivo. É ideal para ambientes de trabalho remoto e híbrido, pois requer equipamento e configuração mínimos.

O PBX em nuvem é tipicamente mantido e gerenciado por um provedor de serviços, com implementação e administração feitas pela equipe de TI da empresa. Funcionários, especialmente aqueles em indústrias de atendimento ao cliente, imobiliário, saúde, varejo ou governo, podem usar o software de PBX em nuvem.

Comparado a um sistema de linha fixa tradicional, o PBX em nuvem oferece às empresas várias vantagens, como manutenção de servidor minimizada, roteamento de chamadas automatizado, uso reduzido de equipamentos, custos gerais de manutenção mais baixos e configuração mais fácil.

As organizações também são atraídas pelo PBX em nuvem devido à sua estabilidade. A maioria das plataformas oferece múltiplos centros de dados para evitar falhas de servidor. Atualizações tecnológicas regulares garantem ainda mais um serviço rápido e contínuo. Isso proporciona às empresas a tranquilidade de que seu sistema telefônico não perderá a conexão facilmente, e os negócios continuarão normalmente.

O PBX em nuvem é uma opção mais nova e econômica para as empresas devido às suas vantagens sobre os sistemas locais, como sua capacidade de escalar, estabilidade na conexão e fácil gerenciamento.

Outra forma de software de serviço telefônico que funciona de maneira semelhante ao PBX em nuvem é o protocolo de voz sobre internet (VoIP). [Provedores de VoIP](https://www.g2.com/pt/categories/voip) permitem a transmissão de voz sobre redes IP usando vários dispositivos, como telefones de hardware, clientes de software e provedores de serviços. Funciona de forma independente ou como parte de um sistema PBX para fornecer recursos de comunicação aprimorados.

Se uma empresa usa PBX em nuvem ou VoIP geralmente depende do tamanho da organização, infraestrutura tecnológica e preferências da indústria. No entanto, muitas empresas, particularmente pequenas empresas, empresas médias e start-ups, optam pelo PBX em nuvem para simplificar operações e reduzir custos iniciais.

Para se qualificar para inclusão na categoria de PBX em nuvem, um produto deve:

- Permitir encaminhamento de chamadas, chamadas em conferência, correio de voz e serviços de atendente automatizado
- Hospedar infraestrutura telefônica que funcione apenas com uma conexão à internet
- Permitir monitoramento de chamadas com capacidades de relatórios e análises
- Integrar-se com outras plataformas de comunicação, como mensagens instantâneas, compartilhamento de tela, chat ao vivo, videoconferência ou SMS

Principais Ferramentas em Resumo

| Product | Melhor para | User Review |
| --- | --- | --- |
| [![Imagem do Avatar do Produto](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_be08dab78dcba32b9dfe8cb030a1c88d/ringex.png "Imagem do Avatar do Produto")](https://www.g2.com/pt/products/ringex/reviews)[RingEX](https://www.g2.com/pt/products/ringex/reviews)[4.2/5(1,434)](https://www.g2.com/pt/products/ringex/reviews) | PBX em nuvem unificado com inteligência de chamadas capturada por IA | "Plataforma Tudo-em-Um Completa com Chamadas, Vídeo e SMS Sem Interrupções" |
| [![Imagem do Avatar do Produto](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0b0744d9d5ca4f29db86a956c2bcc175/nextiva.png "Imagem do Avatar do Produto")](https://www.g2.com/pt/products/nextiva/reviews)[Nextiva](https://www.g2.com/pt/products/nextiva/reviews)[4.5/5(3,622)](https://www.g2.com/pt/products/nextiva/reviews) | VoIP multi-dispositivo com roteamento de chamadas unificado | "Sistema de Telefonia Amigável com Qualidade de Chamada Confiável e Ótimo Suporte" |
| [![Imagem do Avatar do Produto](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_134c91bb90489a69dad41d269f19787f/8x8-work.png "Imagem do Avatar do Produto")](https://www.g2.com/pt/products/8x8-work/reviews)[8x8 Work](https://www.g2.com/pt/products/8x8-work/reviews)[4.2/5(934)](https://www.g2.com/pt/products/8x8-work/reviews) | PBX em nuvem para múltiplos dispositivos com roteamento do Microsoft Teams | "Sistema de Telefonia Rico em Recursos com Ótimos Grupos de Toque e Análises" |
| [![Imagem do Avatar do Produto](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a5f703686323ed8542216ff427b14c98/zoom-zoom-phone.png "Imagem do Avatar do Produto")](https://www.g2.com/pt/products/zoom-zoom-phone/reviews)[Zoom Phone](https://www.g2.com/pt/products/zoom-zoom-phone/reviews)[4.6/5(2,671)](https://www.g2.com/pt/products/zoom-zoom-phone/reviews) | Zoom-native cloud PBX with unified calling | "Integração perfeita, solução confiável de telefone em nuvem" |
| [![Imagem do Avatar do Produto](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ced7ac8079efaa2bfefdea53d11f54bb/webex-calling.png "Imagem do Avatar do Produto")](https://www.g2.com/pt/products/webex-calling/reviews)[Webex Calling](https://www.g2.com/pt/products/webex-calling/reviews)[4.5/5(636)](https://www.g2.com/pt/products/webex-calling/reviews) | Cisco-native cloud PBX with AI call transcription | "O Webex Calling torna a troca entre chamadas sem esforço." |
| [![Imagem do Avatar do Produto](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_54732c6e60cfb329d9e53752faa3a6c8/the-mobile-first-company-allo.png "Imagem do Avatar do Produto")](https://www.g2.com/pt/products/the-mobile-first-company-allo/reviews)[Allo](https://www.g2.com/pt/products/the-mobile-first-company-allo/reviews)[4.7/5(209)](https://www.g2.com/pt/products/the-mobile-first-company-allo/reviews) | Chamadas resumidas por IA com registro automático no CRM | "Allo a Solução Telefônica para Alcance Internacional B2B" |
| [![Imagem do Avatar do Produto](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3a787194b190f530da1bb58924ec8044/cloudtalk.png "Imagem do Avatar do Produto")](https://www.g2.com/pt/products/cloudtalk/reviews)[CloudTalk](https://www.g2.com/pt/products/cloudtalk/reviews)[4.4/5(1,851)](https://www.g2.com/pt/products/cloudtalk/reviews) | VoIP integrado ao CRM com provisionamento de números internacionais | "Análise do CloudTalk, Integração Perfeita com Pipedrive e Discagem Inteligente com Código de Área Local" |
| [![Imagem do Avatar do Produto](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3dfc02e236fd7c6f920693a5e8eecf36/telecmi.png "Imagem do Avatar do Produto")](https://www.g2.com/pt/products/telecmi/reviews)[TeleCMI](https://www.g2.com/pt/products/telecmi/reviews)[4.8/5(306)](https://www.g2.com/pt/products/telecmi/reviews) | PBX em nuvem integrado ao CRM com supervisão de chamadas ao vivo | "Uma Solução de Comunicação Confiável para Instituições Educacionais" |
| [![Imagem do Avatar do Produto](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_915eb9e6d28cd421262f75c3e83ab2f4/ringover.png "Imagem do Avatar do Produto")](https://www.g2.com/pt/products/ringover/reviews)[Ringover](https://www.g2.com/pt/products/ringover/reviews)[4.6/5(495)](https://www.g2.com/pt/products/ringover/reviews) | CRM-integrated cloud telephony with AI call intelligence | "Chamadas Incorporadas Sem Interrupções com Ringover—e Suporte Verdadeiramente Responsivo" |
| [![Imagem do Avatar do Produto](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_24d6e4d3e3601ca2fdf8f537b8081215/yeastar-p-series-pbx-system.png "Imagem do Avatar do Produto")](https://www.g2.com/pt/products/yeastar-p-series-pbx-system/reviews)[Yeastar P-Series PBX System](https://www.g2.com/pt/products/yeastar-p-series-pbx-system/reviews)[4.8/5(81)](https://www.g2.com/pt/products/yeastar-p-series-pbx-system/reviews) | Multi-deployment PBX with unified omnichannel calling | "Comutação de Chamadas Flexível e Interface Web Amigável" |

* * *

Show More