Rick R.
RR
Rick R.
Owner and Coach
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Incredible customer service "
4.5/5
What do you like best about Zype?

Responsiveness to queries. Keeping on top of our account. Review collected by and hosted on G2.com.

What do you dislike about Zype?

Technology challenges with ad monetization. Review collected by and hosted on G2.com.

Brady N.
BN
Brady N.
Intern
Mid-Market (51-1000 emp.)
"Worked with Zype for only a short while, but it was very useful."
4.5/5
What do you like best about Zype?

The amount of metadata that you could store into episode descriptions. You could have all of the information in one place. Review collected by and hosted on G2.com.

What do you dislike about Zype?

I did not have a long time using Zype so I'm struggling to think about something I disliked. Review collected by and hosted on G2.com.

TK D.
TD
TK D.
Digital Operations Manager
Small-Business (50 or fewer emp.)
"Zype is a fantastic platform with an incredible support staff."
5/5
What do you like best about Zype?

The best part of Zype is their very well documented and extensible API. Review collected by and hosted on G2.com.

What do you dislike about Zype?

Zype is a bit pricey, so you really have to know what your goals are. Review collected by and hosted on G2.com.

Verified User in Entertainment
AE
Verified User in Entertainment
Mid-Market (51-1000 emp.)
"Happy Newbie"
4.5/5
What do you like best about Zype?

While I am fairly new to Zype and certainly not using its functionality to its full potential yet, I have had a very positive experience. The customization for cataloging and customer service has been outstanding. Review collected by and hosted on G2.com.

What do you dislike about Zype?

I do appreciate from a business perspective why Zype will not deliver to all platforms as that is not the core of their business; however, it would be a nice guarantee if they were my permanent CDN to all platforms. That is seemingly unrealistic however. Review collected by and hosted on G2.com.

Shelley G.
SG
Shelley G.
Partner
Media Production
Small-Business (50 or fewer emp.)
"Zype -- definitely leading cloud-based video distribution services"
5/5
What do you like best about Zype?

A year ago, we moved our cloud-based video distribution over to Zype in order to expand to many other platforms seamlessly -- and this is one of the best moves we've ever made. Change does not have to be hard. Zype is more cost effective than other companies and offers more products & services. We were able to self-publish to Roku, Amazon Fire, Apple TV, iOS, and Android apps (and will still expand to other platforms) without much trouble and we've found their support team to be super-knowledgeable, helpful, and prompt. The company continues to improve, offer more to their clients, and they stay in touch with their clients consistently even after they've signed them up. Review collected by and hosted on G2.com.

What do you dislike about Zype?

For us, we haven't come across any downsides yet, and don't really expect to. Any time I have a suggestion to improve their software interface, I submit the suggestion and believe that it's taken into consideration seriously. Review collected by and hosted on G2.com.

RK
Rick K.
President
Small-Business (50 or fewer emp.)
"Zype is a solid OTT platform with great support. "
4/5
What do you like best about Zype?

Zype allows for a lot of customization and they are open to feature suggestions, which is great for a developer. Their customer service is quick and extremely knowledgable. Most importantly the video streams flawlessly and looks great. Review collected by and hosted on G2.com.

What do you dislike about Zype?

Some of the admin interface can take time to learn, as does some of the functionality. You need to commit to learning the interface and what their system can do. Review collected by and hosted on G2.com.

DN
D N.
Small-Business (50 or fewer emp.)
"Signing on with Zype allowed us to achieve or vision with ease."
5/5
What do you like best about Zype?

The Zype team guided us through a process which seemed complex and complicated. They broke down the required steps and educated us along the way with astonishing support. Remarkable team of kind and caring individuals. Review collected by and hosted on G2.com.

What do you dislike about Zype?

I can not think of a response to share here. Review collected by and hosted on G2.com.

Verified User in Broadcast Media
UB
Verified User in Broadcast Media
Small-Business (50 or fewer emp.)
"Uploading and managing company content for Zype"
3.5/5
What do you like best about Zype?

I like how user friendly Zype is, I was able to learn how to use the interface very quickly and it's very easy to navigate and make changes to our channels. Reorganizing playlists and managing content could't be easier to do. Review collected by and hosted on G2.com.

What do you dislike about Zype?

In my experience there's not a lot that I've found that I don't like about Zype. I'd say that maybe the analytics could be better. I've found that sometimes I can find the charts hard to read or sometimes they just don't make sense. I've seen many times stats where we have 3 views on a video that is only 20 minutes long, and the average watch time was over an hour. Review collected by and hosted on G2.com.

Verified User in Motion Pictures and Film
UM
Verified User in Motion Pictures and Film
Small-Business (50 or fewer emp.)
"Listening is clearly a core value at Zype."
5/5
What do you like best about Zype?

The user interface for the Zype platform is very easy to use and no knowledge of coding is required, which is quite empowering. Everyone that we have dealt with after signing our contract has been an absolute pleasure to work with - knowledgable, helpful, patient. It is clear that listening is a core company value at Zype. Review collected by and hosted on G2.com.

What do you dislike about Zype?

It was clear that after signing our contract with Zype that the business development team was more focused on (and probably more incentivized financially) by closing deals expediently rather than clarity of presentation of product. I'm hopeful that they have addressed this problem and were very open to my feedback when I brought it to their attention. Review collected by and hosted on G2.com.

MK
Michael K.
Mid-Market (51-1000 emp.)
"Excellent partner for OTT"
4.5/5
What do you like best about Zype?

The platform is very adaptable. . Review collected by and hosted on G2.com.

What do you dislike about Zype?

We are fine with the product. . Review collected by and hosted on G2.com.