Verified User in Broadcast Media
UB
Verified User in Broadcast Media
Mid-Market (51-1000 emp.)
"Exceptional Adaptability and Seamless Integrations"
4.5/5
What do you like best about Zype?

Their ability to adapt and generate new features. Zype always goes above and beyond to create a seamless integration in all of their systems. The people are responsive and always willing to help. Review collected by and hosted on G2.com.

What do you dislike about Zype?

The only struggle is the system is still on the newer side, so some features that might be readily available on other more established products are still being built here. Review collected by and hosted on G2.com.

Verified User in Broadcast Media
UB
Verified User in Broadcast Media
Enterprise (> 1000 emp.)
"Easy Drag-and-Drop Playout and Robust Content Library with Zype"
4.5/5
What do you like best about Zype?

Is is fairly easy to use, alot of drag and drop features for playout, and easy automation with dynamic blocks. Zype library is easy to use and can hold very large amounts of content. Analytics are detailed as well. Tickets are responded to quickly. And our Account Manager is awesome and he is very responsive to our communications. Review collected by and hosted on G2.com.

What do you dislike about Zype?

Search feature sometimes limited and some occasional glitches, but that is true for any software. The Apps Creator search function seems limited, making it a bit of a challenge to use. I would like to see Apps Creator be more developed. Review collected by and hosted on G2.com.

Alfio M.
AM
Alfio M.
Software Project Manager
Small-Business (50 or fewer emp.)
"Great Flexibility and Personalization, but Configuration Can Be Tricky"
4.5/5
What do you like best about Zype?

Flexibility, adaptability to diverse needs, and personalized attention Review collected by and hosted on G2.com.

What do you dislike about Zype?

sometimes is not so easy to use to find configurations Review collected by and hosted on G2.com.

Verified User in Motion Pictures and Film
AM
Verified User in Motion Pictures and Film
Mid-Market (51-1000 emp.)
"Great for Small-Company Video Rentals, but Missing Key Features"
3.5/5
What do you like best about Zype?

Allows smaller companies to distribute videos for rental or purchase. Review collected by and hosted on G2.com.

What do you dislike about Zype?

Missing many features that other competitors have. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Easy-to-Use CMS with Great Support, but Steep Learning Curve"
4/5
What do you like best about Zype?

Content management is pretty easy with their CMS. Their team is incredibly responsive on support and for any ad-hoc requests. Review collected by and hosted on G2.com.

What do you dislike about Zype?

The CMS is easy to use, but takes some time to learn because it's very robust. Review collected by and hosted on G2.com.

Catey H.
CH
Catey H.
Programming Assistant
Enterprise (> 1000 emp.)
"Great Interface and Speed, but Needs Better Window Resizing"
5/5
What do you like best about Zype?

Simple interface and layout, easy to use, fast and efficient Review collected by and hosted on G2.com.

What do you dislike about Zype?

Inability to resize windows if using a smaller screen Review collected by and hosted on G2.com.

Yogen S.
YS
Yogen S.
Small-Business (50 or fewer emp.)
"Migration from Vimeo VHX to Zype OTT platform for subscription based streaming content delivery"
5/5
What do you like best about Zype?

Fully integrated offering for subscription management with VOD and Live OTT content delivery Review collected by and hosted on G2.com.

What do you dislike about Zype?

Engagement analytics for subscription content needs improvements. Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Verified User in Entertainment
Enterprise (> 1000 emp.)
"Overall Easy process"
3/5
What do you like best about Zype?

The ease of use with our CMS. It's pretty self-explanatory. Review collected by and hosted on G2.com.

What do you dislike about Zype?

Viewer experience of Maz Apps are often delayed and take a while to reflect changes made on back end. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Most suitable in the Business"
5/5
What do you like best about Zype?

Zype has a lot to offer - To easily manage the content in the CMS, plus design your own App in the Apps Creator for multiple platforms. Review collected by and hosted on G2.com.

What do you dislike about Zype?

More Troubleshooting options should be available for the end-users. Review collected by and hosted on G2.com.

Response from Johnathon Yacano of Zype

Hello! Thank you so much for this positive feedback, and we appreciate your insight regarding additional troubleshoot options. Our goal is to consistently roll out new improvements and enhancements to the platform, and we value all suggestions from our customers. At this time, if you have any additional specific suggestions you would like to make, we advise you reach out to your Account Manager, or visit our help center.

See how Zype improved
MA
Mark A.
Small-Business (50 or fewer emp.)
"Charged even when I canceled"
0/5
What do you like best about Zype?

Looked at this service and decided to not use it. Review collected by and hosted on G2.com.

What do you dislike about Zype?

When we decided that we wont be using it, I canceled my ZypeX subsription via help chat or Phone call, I dont remember.

Few days ago, they got charged me for 500$. I thought It some kind of mistake, and send them a message that I have canceled it before, and demand chargeback.

I recieved the answer that they have canceled my subsription, but I still can use it for 1 month. After is asked how much will it take to make a refund, they told me that they wont make and same answer: "we have canceled your subsription"

Just Wonder, is this a normal thing to charged your customer when they already canceled the subsription, and after realised that you messed up to refuse give money back?

And even after, I said that I wont use your service, and I dont want to pay for it. I have the right to get my money back in a 14 days term,why should I pay for it?

Awfull support that answering only after you send 2-3 messages.

Stay away from this guys, they just want your money, nothing else. Review collected by and hosted on G2.com.