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ZYBR

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(1)4.5/5

ZYBR is AI customer service for Shopify: a helpdesk with ticketing and an AI agent with its own brain that answers the cases your team solves again and again every day. Where is my order? The seam is open, photo attached. Should I take M or L? I want to exchange it, but for a different colour. Your team has answered most of these a hundred times, including the tricky ones. ZYBR takes exactly these cases off your team's hands. Your team takes care of what really matters. The BRAIN knows your store down to the detail - Every product with variants and stock, your shipping and return rules, your legal texts - Every order live from Shopify - It reads photos, PDFs and voice messages - From your past customer conversations it extracts your team's hidden knowledge: when you are generous, how you handle frustration, which solution works for which problem Setup is almost nothing Upload your documents once, that's all it takes. You can configure everything, but you don't have to. Every edit your team makes to a draft makes ZYBR smarter. Over time your AI agent becomes a digital twin of your team. It doesn't just sound like your best people, it learns how they decide. ZYBR recognises frustration right in the message and replies with the tone and the solution that work for your team. Promises your rules don't cover, it holds back. New in beta: Focus Mode, your customer service by voice Open a ticket and ZYBR reads you the briefing, walks you through the case and recommends the next step. You say what should happen. ZYBR cancels, refunds, adjusts the draft, assigns and sends. No keyboard, no mouse, at your desk just as well as on your phone or on a walk in the woods. Helpdesk and ticketing for every channel - Email, WhatsApp, Instagram and Facebook in one inbox - Spam and newsletters are filtered out first Returns management with your own returns portal - Connected directly to Shopify - Customers register returns themselves and get their DHL label - When someone asks about their return later, ZYBR already knows the status - The EU withdrawal button online stores need since June 2026 comes ready for your theme - Analytics show you why products come back and which product is behind it Ready in minutes - Install the app, forward your emails, done - With the BRAIN, servers and the AI models behind your replies run in the EU, GDPR data processing agreement included - Every feature in every plan, your whole team included - New features and better AI models arrive automatically Start your 14-day free trial at zybr.ai.

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