UA

Verified User in Alternative Medicine

Small-Business (50 or fewer emp.)

10/27/2021

"zurmo excellent open-source CRM"

4/5

What do you like best about Zurmo?

Presented packaged easy to use, many options available to accompany the project. The interface is very good. I would suggest that it is good for small businesses. Review collected by and hosted on G2.com.

What do you dislike about Zurmo?

I think the free version has limited support, and also the updates for the free version have fallen behind compared to the paid one. Review collected by and hosted on G2.com.

UI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

11/23/2021

"Great product! Highly Recommend!"

5/5

What do you like best about Zurmo?

Zurmo was very intuitive and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Zurmo?

There isn't anything that I dislike about it. Review collected by and hosted on G2.com.

MA

Mohammad A.

Associate Software Engineer

Enterprise (> 1000 emp.)

5/5/2021

"Zurmo excellent open source CRM"

4.5/5

What do you like best about Zurmo?

Featured packed easy to use, lots of options available to keep track on fot the project. The interface is quite good. I would suggest it's good for small business. Review collected by and hosted on G2.com.

What do you dislike about Zurmo?

I think free version has limited support, also updates for free version lagged behind the paid one. Review collected by and hosted on G2.com.

Recommendations to others considering Zurmo:

It's the best CRM just go for it Review collected by and hosted on G2.com.

What problems is Zurmo solving and how is that benefiting you?

Zurmo provides specialized customer relationship management to the business, it is helpful in managing all aspects of customer relations. Some benefits includes marketing campaigns, activity and contact management etc Review collected by and hosted on G2.com.

EI

Eugeniu I.

Administrator

Small-Business (50 or fewer emp.)

4/28/2021

"Zurmo Best"

4/5

What do you like best about Zurmo?

Intuitive and easy to use as a platform. We like the gamification process. Review collected by and hosted on G2.com.

What do you dislike about Zurmo?

There is a learning curve as per any CRM platforms Review collected by and hosted on G2.com.

SK

Salih k.

Computer engineer

Mid-Market (51-1000 emp.)

9/7/2020

"Zumbo is really great !!"

4.5/5

What do you like best about Zurmo?

I can say that the use of the interface is really simple and understandable. It meets all my needs and we can say that it is really user-friendly. Anything you want to do can be done instantly with Zurmo and you don't need other programs. Review collected by and hosted on G2.com.

What do you dislike about Zurmo?

Although it is sad to have occasional stutters, I can say that we are generally satisfied. Review collected by and hosted on G2.com.

EJ

Emma J.

Senior Software Engineer

Small-Business (50 or fewer emp.)

12/18/2019

"Gamified CRM you are going to love."

5/5

What do you like best about Zurmo?

CRMs are great platform whenever you want to have a great customer relation between business and client. Zurmo is not only great at great customer support but I find it perfect for our business as a sales management tool which has improved my business from a large margin. The Product automation and marketing automation are great features helps in keeping a track of my sales and make appropriate decisions just according to the stats. Review collected by and hosted on G2.com.

What do you dislike about Zurmo?

The only thing that is a bit odd is that they charge you up for customer support response even if the query is just a small one and if you have more you have to pay even more just to get help into actually trying to install and use this platform for yourself. Review collected by and hosted on G2.com.

What problems is Zurmo solving and how is that benefiting you?

As a sales management tool, I find that Zurmo stands out from the rest with its amazing gamified features, the goals and task achievement for sales progress have been extremely improved. The elements of gamification like leveling points and badges make the platform fun-filled for the employees to put their efforts into completing the assigned tasks. Review collected by and hosted on G2.com.

LJ

Laura J.

Software Engineer

Enterprise (> 1000 emp.)

12/12/2019

"Awesome CRM with gamified goals for productivity."

5/5

What do you like best about Zurmo?

I love using Zurmo for our business as it is a great platform that provides services to all kinds of business scales with a very user-friendly interface. Its features of Salesforce automation, as well as marketing automation, helps and ensures my business to achieve higher success rates and track the sales of my business. Review collected by and hosted on G2.com.

What do you dislike about Zurmo?

I mean the one thing I feel insane about their platform is they charge you up for customer support even if the query is just a small one and if you have more you are going to empty your pockets just to get help into actually trying to install and use this platform for your use. Review collected by and hosted on G2.com.

What problems is Zurmo solving and how is that benefiting you?

I find that the gamified elements has motivated and peaked up the interest of my employees into getting higher point than other colleagues, which eventually helps, in great business growth in a very fun way. These elements consist of badges, leveling points, etc that create a determination in the employee to achieve their assigned task with the highest score. Review collected by and hosted on G2.com.

ML

Munro L.

Software Engineer

Mid-Market (51-1000 emp.)

12/9/2019

"“Sales force automated Customer Relationship Management app”"

5/5

What do you like best about Zurmo?

I really love how Zurmo is available for all businesses like mine whose entire work flow depends upon sales and marketing. I really enjoy using Zurmo as my CRM app because it is very easy to use and navigate. Zurmo has really helped in in managing detailed records of contacts. Zurm is a great platform that helped in my business growth with its sales force and marketing automation Review collected by and hosted on G2.com.

What do you dislike about Zurmo?

I find the gamification feature to be a bit childish in the line of serious business. Linux for the upgrade and installation might possess difficulty for people who are not familiar. The support services charge money even for the basics of things. Review collected by and hosted on G2.com.

What problems is Zurmo solving and how is that benefiting you?

I think Zurmo really helps in keeping a track record of business's functional growth activities by keeping tasks, meetings, and notes in one place of reach. The gamification was an interesting element to choose, as a lot of my workers find it fascinating to achieve their goal via motivation of badges and leveling points. Review collected by and hosted on G2.com.

JJ

Jannifer J.

Senior Electrical Engineer

Computer Software

Enterprise (> 1000 emp.)

12/3/2019

" “Open source, gamified Customer Relationship Management app”"

5/5

What do you like best about Zurmo?

The advantages of Zurmo are great as it is a platform not restricted to certain bossiness but an easy to use and customizable app for all. Zurmo’s user-friendly features allow easy and detailed contact management, keeps all the activities in check by keeping all the meetings, tasks, notes, and attachments in one place. Salesforce automation and marketing automation are features that ensure higher success rates while managing and tracking sales of the business. Review collected by and hosted on G2.com.

What do you dislike about Zurmo?

Linux for the upgrade and installation might possess difficulty for people who are not familiar. The support services charge money even for the basics of things. Review collected by and hosted on G2.com.

What problems is Zurmo solving and how is that benefiting you?

Zurmo’s CRM is a great platform that allows awesome workflow with automation functionality, such as making notes and activating email alerts. One great benefit that Zurmo possess, is including an optional element of gamification. These elements could be badges, leveling points etc. this ensures to encourage higher performances and future success rates are persuaded. Review collected by and hosted on G2.com.

II

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

1/3/2020

"The Finest app to run any business"

4/5

What do you like best about Zurmo?

Zurmo is very useful app for managing a business upto it's best extent. Review collected by and hosted on G2.com.

What do you dislike about Zurmo?

Zurmo requires enough time to be managed properly and easily. Review collected by and hosted on G2.com.

Recommendations to others considering Zurmo:

I recommend everyone to use Zurmo as it has many Good and effective benefits of using this app. Review collected by and hosted on G2.com.

What problems is Zurmo solving and how is that benefiting you?

Zurmo has many benefits as we can maintain Good relationship with our customer with the help of this app not only this but also we can manage our business profile in a very good manner which are very effective and Good for a business. Review collected by and hosted on G2.com.