Rahul G.
RG
Rahul G.
Director
Small-Business (50 or fewer emp.)
"Using Zuper Pro product for field team management."
5/5
What do you like best about Zuper?

The Zuper Pro is a really quick and responsive App. All last-mile tasks can be examined, monitored, updated, and adjusted, and they have been accomplished fast. We were able to offer synchronized services to our esteemed customers. Additionally, integration is possible for the necessary Apps (such as Twillo, Zoho CRM, and Zoho Accou) which helped us with seamless operation. Finally, Zuper's outstanding support team. Review collected by and hosted on G2.com.

What do you dislike about Zuper?

Pricing details should be available on the website. Review collected by and hosted on G2.com.

Laura R.
LR
Laura R.
Head of Operations
Small-Business (50 or fewer emp.)
"Zuper is helping us to scale up our operations and increase the quality of our customer experience"
5/5
What do you like best about Zuper?

Zuper is super user-friendly. Our employees love using it because it helps to get the work done instead of bureaucratically getting in the way.

Besides, Zuper feeds our customers with information and reports of the services, improving their experience with us.

Zuper also has a fantastic support team that gets involved and helps you with any problem.

It is honestly a brilliant field service tool, the best there is. Review collected by and hosted on G2.com.

What do you dislike about Zuper?

So far, we are managing to solve all the problems ahead.

No significant issues appeared, and everything was resolved quickly by support.

We have been using Zuper for the last year, and there are no complaints. Review collected by and hosted on G2.com.

NK
Nikita K.
Technical Specialist
Mid-Market (51-1000 emp.)
"Very Intuitive and Powerful"
5/5
What do you like best about Zuper?

Zuper Pro allows our team to work on projects and the documentation for said projects in parallel. This saves so much time and takes a load off of our shoulders. Review collected by and hosted on G2.com.

What do you dislike about Zuper?

Zuper is still being developed and worked on as time goes on. Naturally, some bugs can occur, but there has been nothing I've encountered that does not have a workaround. Review collected by and hosted on G2.com.

Ricardo Z.
RZ
Ricardo Z.
Managing Partner
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"The best SaaS Field Service Management solution out of the box with industry flavors"
5/5
What do you like best about Zuper?

Easy to use and complete solution that considers all the required features for all company sizes to generate a great customer experience. Review collected by and hosted on G2.com.

What do you dislike about Zuper?

Invoicing feature is excellent, but it needs to be localized to the legislation in different countries. Review collected by and hosted on G2.com.

Joseph K.
JK
Joseph K.
Sr. Managing Director of Operations
Mid-Market (51-1000 emp.)
"Amazing!"
4.5/5
What do you like best about Zuper?

The UI is simple and easy. The API integration is a snap. The Zuper product itself is a huge asset to our organization. The only thing better than the product is the sales and implementation team. They answered all of our questions and even jumped on a call with us several times to answer questions over the Thanksgiving break. Amazing! Review collected by and hosted on G2.com.

What do you dislike about Zuper?

The install did take a bit longer than we had anticipated up front. This is partially our fault but sales could have been slightly more transparent/accurate. Review collected by and hosted on G2.com.

Yoni L.
YL
Yoni L.
Program Manager
Small-Business (50 or fewer emp.)
"Seriously Powerful Platform, Intuitive and Easy to Use"
4.5/5
What do you like best about Zuper?

Zuper Pro is a powerful tool for any field service management team. The ability for back-offices to efficiently and easily dispatch their technicians is astounding. Review collected by and hosted on G2.com.

What do you dislike about Zuper?

Can't think of anything. Zuper's team has attended to any problems we've encountered. Their customer service is available and ready, and willing to help. It's been great working with them so far. Review collected by and hosted on G2.com.

MJ
Megan J.
Project Manager
Small-Business (50 or fewer emp.)
"Great program, user friendly"
5/5
What do you like best about Zuper?

The most helpful thing about Zuper is the ability to customize different aspects of the job process to our specific needs. Abi V has been very helpful! Review collected by and hosted on G2.com.

What do you dislike about Zuper?

Nothing - everything works well and the support from the Zuper team is exceptional. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
"The best part has to be support"
4.5/5
What do you like best about Zuper?

The best with zuper has to be the customer support. Zuper has a lot fantastic features that helped us. We've made use of the dashboard with reports and analytics a lot at the boardroom. Our field agent use the inbuilt live tracking and communication system daily which help us a lot. Review collected by and hosted on G2.com.

What do you dislike about Zuper?

I don't dislike any think as of now. If we have vendor management module is will be good. Review collected by and hosted on G2.com.

Response from Sanjana Uppili of Zuper

We are so happy to get such a positive review from you. We went through what you disliked about our platform and we are working on it. Thank you!

Goutham Sai E.
GE
Goutham Sai E.
Co-Founder
Mid-Market (51-1000 emp.)
"Zuper - One stop solution to manage our Workforce and Customer efficiently."
5/5
What do you like best about Zuper?

Zuper Pro is built user-friendly to manage the workforce and customers of any organization in a very organized manner. We can configure all the required settings upfront and use them on the go. We are using Zuper to manage the timesheets of our employees and services to be performed for our customers at definite intervals. Before Zuper we used to have different apps to manage them which is difficult to track and use it. Zuper can scale to any range of businesses which can be small-scale to large-scale companies. Review collected by and hosted on G2.com.

What do you dislike about Zuper?

To this date of using Zuper, I haven't come across any difficulty in serving my purpose of Timesheet management and Customer Service Management. Zuper team has made this software so user-friendly that anyone can easily take a tour and get going. Review collected by and hosted on G2.com.

Response from Sanjana Uppili of Zuper

This review made us smile bright! We are glad to know that there’s absolutely nothing you dislike about us and the timesheet management feature was extremely beneficial to your business.

DD
Dilip D.
Director
Small-Business (50 or fewer emp.)
"Effective Job calendar and easy adoption"
5/5
What do you like best about Zuper?

There is an effective job calendar which provides an easy way for jobs done and the software is also integrated with Zoho CRM and Zendesk. It is extremely easy to use, and we never knew that the setting up process was this easy. Review collected by and hosted on G2.com.

What do you dislike about Zuper?

There is nothing I dislike about the product. The product is great as such. Review collected by and hosted on G2.com.

Response from Sanjana Uppili of Zuper

We are so happy to get such a positive review from you and we are zuper elated that there is nothing you dislike about Zuper. Thank you so much to take your time out to write this review for us!