--- title: Zuper Reviews meta\_title: 'Zuper Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 152 reviews by the users' company size, role or industry to find out how Zuper works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 152 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- ### Zuper Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **exceptional customer support** from Zuper, with a dedicated team addressing all needs and challenges. [(22 mentions)](https://www.g2.com/products/zuper/reviews?filters%5Bsentiment_snippet%5D=1386464&qs=pros-and-cons#reviews) Users value the **customization options** of Zuper, enhancing their ability to tailor the software to specific business needs. [(14 mentions)](https://www.g2.com/products/zuper/reviews?filters%5Bsentiment_snippet%5D=1385861&qs=pros-and-cons#reviews) Users find Zuper's **ease of use** exceptional, transforming field service management into a seamless experience. [(12 mentions)](https://www.g2.com/products/zuper/reviews?filters%5Bsentiment_snippet%5D=1386534&qs=pros-and-cons#reviews) Users value Zuper's **seamless integrations** , enhancing automation and efficiency for a streamlined field service experience. [(10 mentions)](https://www.g2.com/products/zuper/reviews?filters%5Bsentiment_snippet%5D=1386546&qs=pros-and-cons#reviews) Users value the **smart automation and easy scheduling** in Zuper, enhancing efficiency and improving customer experience. [(9 mentions)](https://www.g2.com/products/zuper/reviews?filters%5Bsentiment_snippet%5D=1386416&qs=pros-and-cons#reviews) Users note that **improvement is needed** in bug fixes and features like purchase order generation and time entry. [(7 mentions)](https://www.g2.com/products/zuper/reviews?filters%5Bsentiment_snippet%5D=1386498&qs=pros-and-cons#reviews) Users note a **long learning curve** for first-time users, making initial use of Zuper somewhat challenging. [(7 mentions)](https://www.g2.com/products/zuper/reviews?filters%5Bsentiment_snippet%5D=1386088&qs=pros-and-cons#reviews) Users experience **customization difficulties** with Zuper, finding it complex and time-consuming to achieve the desired setup. [(4 mentions)](https://www.g2.com/products/zuper/reviews?filters%5Bsentiment_snippet%5D=1386266&qs=pros-and-cons#reviews) Users find the **feature limitations** of Zuper hinder integration and increase implementation timeframes significantly. [(4 mentions)](https://www.g2.com/products/zuper/reviews?filters%5Bsentiment_snippet%5D=1386290&qs=pros-and-cons#reviews) Users experience **slow performance** with Zuper, causing inefficiencies in daily tasks and feature implementation delays. [(4 mentions)](https://www.g2.com/products/zuper/reviews?filters%5Bsentiment_snippet%5D=1947475&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Zuper ##### 1. Customer Support Users commend the **exceptional customer support** from Zuper, with a dedicated team addressing all needs and challenges. [ See 22 mentions ](https://www.g2.com/products/zuper/reviews?filters%5Bsentiment_snippet%5D=1386464&qs=pros-and-cons#reviews) See Related User Reviews VA Vanisha A. Mid-Market (51-1000 emp.) 4.0/5 "Zuper insute" What do you like about Zuper? Zuper is a great field service management system. It has a lot of features that help with job estimates, scheduling, GPS and project management. It i ![Shreyan R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shreyan R.") SR Shreyan R. Mid-Market (51-1000 emp.) 4.5/5 "Zuper- Nice FSM software buddy" What do you like about Zuper? Zuper gives the user ability to customize things as per the organization needs rather than restricting it. It is understandable that every organizatio ##### 2. Customization Options Users value the **customization options** of Zuper, enhancing their ability to tailor the software to specific business needs. [ See 14 mentions ](https://www.g2.com/products/zuper/reviews?filters%5Bsentiment_snippet%5D=1385861&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Seamless Mobile Support and Intuitive, Customizable Dashboard" What do you like about Zuper? It support mobile phones which helps us work remotely without any hassle. It has an intuitive dashboard that is easy to customize to meet users desi ![Shreyan R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shreyan R.") SR Shreyan R. Mid-Market (51-1000 emp.) 4.5/5 "Zuper- Nice FSM software buddy" What do you like about Zuper? Zuper gives the user ability to customize things as per the organization needs rather than restricting it. It is understandable that every organizatio ##### 3. Ease of Use Users find Zuper's **ease of use** exceptional, transforming field service management into a seamless experience. [ See 12 mentions ](https://www.g2.com/products/zuper/reviews?filters%5Bsentiment_snippet%5D=1386534&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Seamless Mobile Support and Intuitive, Customizable Dashboard" What do you like about Zuper? It support mobile phones which helps us work remotely without any hassle. It has an intuitive dashboard that is easy to customize to meet users desi ![Saboor A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saboor A.") SA Saboor A. Mid-Market (51-1000 emp.) 5.0/5 "Effortless to Use with Real-Time Job Tracking" What do you like about Zuper? It is very easy to use, Job Assignments and Real time job status ##### 4. Integrations Users value Zuper's **seamless integrations** , enhancing automation and efficiency for a streamlined field service experience. [ See 10 mentions ](https://www.g2.com/products/zuper/reviews?filters%5Bsentiment_snippet%5D=1386546&qs=pros-and-cons#reviews) See Related User Reviews GR Gomez R. Mid-Market (51-1000 emp.) 4.5/5 "Seamless Integrations and Real-Time Tracking Boost Productivity" What do you like about Zuper? It has great integration strength with multiple tools. This integration has promoted seamless streamline workflow that results to high profitability. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Boosts Productivity with Offline Access and Powerful Analytics" What do you like about Zuper? I like that it supports mobile application which is even accessible offline. This promotes a great workflow and high productivity. It has a rich rep ##### 5. Scheduling Management Users value the **smart automation and easy scheduling** in Zuper, enhancing efficiency and improving customer experience. [ See 9 mentions ](https://www.g2.com/products/zuper/reviews?filters%5Bsentiment_snippet%5D=1386416&qs=pros-and-cons#reviews) See Related User Reviews IE Ifeoma E. Mid-Market (51-1000 emp.) 4.5/5 "Versatile Field Service Tool with Powerful Features, But Complex Implementation" What do you like about Zuper? Zuper is a versatile field service approach that facilitates the process of managing work orders. The software ensures that inventories are closely co ![Salah S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Salah S.") SS Salah S. Mid-Market (51-1000 emp.) 5.0/5 "Efficient Field Service Management with Zuper, but Some Usability Hurdles" What do you like about Zuper? What I like best about Zuper is how it simplifies field service operations with smart automation, easy scheduling, and real-time tracking. Its AI feat ### 5 Cons or Disadvantages of Zuper ##### 1. Improvement Needed Users note that **improvement is needed** in bug fixes and features like purchase order generation and time entry. [ See 7 mentions ](https://www.g2.com/products/zuper/reviews?filters%5Bsentiment_snippet%5D=1386498&qs=pros-and-cons#reviews) See Related User Reviews CS charlotte s. Mid-Market (51-1000 emp.) 5.0/5 "Flexible Field Service Management That Streamlined Our Processes" What do you dislike about Zuper? there are still some bugs to fix that comes with a newer product IE Ifeoma E. Mid-Market (51-1000 emp.) 4.5/5 "Versatile Field Service Tool with Powerful Features, But Complex Implementation" What do you dislike about Zuper? Zuper implementation is non trivial, something that brings issues when shifting between complex workflows The comprehensive features of Zuper brings ##### 2. Learning Curve Users note a **long learning curve** for first-time users, making initial use of Zuper somewhat challenging. [ See 7 mentions ](https://www.g2.com/products/zuper/reviews?filters%5Bsentiment_snippet%5D=1386088&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Comprehensive Field Management with Zuper, but Connectivity and Usability Need Improvement" What do you dislike about Zuper? Zuper relies heavily on network traffic or connectivity, which often slugs and this causes high disruption New users struggle to explore the feature ![Salah S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Salah S.") SS Salah S. Mid-Market (51-1000 emp.) 5.0/5 "Efficient Field Service Management with Zuper, but Some Usability Hurdles" What do you dislike about Zuper? What I dislike about Zuper is that it can feel a bit complex at first, with a learning curve that takes time to get used to. Some features require ext ##### 3. Customization Difficulties Users experience **customization difficulties** with Zuper, finding it complex and time-consuming to achieve the desired setup. [ See 4 mentions ](https://www.g2.com/products/zuper/reviews?filters%5Bsentiment_snippet%5D=1386266&qs=pros-and-cons#reviews) See Related User Reviews ![Salah S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Salah S.") SS Salah S. Mid-Market (51-1000 emp.) 5.0/5 "Efficient Field Service Management with Zuper, but Some Usability Hurdles" What do you dislike about Zuper? What I dislike about Zuper is that it can feel a bit complex at first, with a learning curve that takes time to get used to. Some features require ext ![Alan B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alan B.") AB Alan B. Mid-Market (51-1000 emp.) 4.5/5 "Zuper is exactly what we were looking for." What do you dislike about Zuper? We are a very specialized industry and it is hard to customize a software to exactly how we work. Our implementation has taken longer than it should, ##### 4. Feature Limitations Users find the **feature limitations** of Zuper hinder integration and increase implementation timeframes significantly. [ See 4 mentions ](https://www.g2.com/products/zuper/reviews?filters%5Bsentiment_snippet%5D=1386290&qs=pros-and-cons#reviews) See Related User Reviews ![Darren R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Darren R.") DR Darren R. Small-Business (50 or fewer emp.) 4.5/5 "User friendly platform for quoting, customer and job management" What do you dislike about Zuper? Whilst Zuper have been excellent at implementing bespoke solutions for us, the limitations and simplicity of the various integrations means we've had ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Very good experince" What do you dislike about Zuper? Some features take time more than expected.. System doesn't support Arabic language ##### 5. Slow Performance Users experience **slow performance** with Zuper, causing inefficiencies in daily tasks and feature implementation delays. [ See 4 mentions ](https://www.g2.com/products/zuper/reviews?filters%5Bsentiment_snippet%5D=1947475&qs=pros-and-cons#reviews) See Related User Reviews IE Ifeoma E. Mid-Market (51-1000 emp.) 4.5/5 "Versatile Field Service Tool with Powerful Features, But Complex Implementation" What do you dislike about Zuper? Zuper implementation is non trivial, something that brings issues when shifting between complex workflows The comprehensive features of Zuper brings ![Salah S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Salah S.") SS Salah S. Mid-Market (51-1000 emp.) 5.0/5 "Efficient Field Service Management with Zuper, but Some Usability Hurdles" What do you dislike about Zuper? What I dislike about Zuper is that it can feel a bit complex at first, with a learning curve that takes time to get used to. Some features require ext ## Top-Rated Alternatives [ ![Jobber](https://images.g2crowd.com/uploads/product/hd_favicon/1555603070/jobber.svg "Jobber") Jobber 4.6/5(526) ](https://www.g2.com/products/jobber/reviews) [ ![ServiceTitan](https://images.g2crowd.com/uploads/product/hd_favicon/d12f98194830f8358953c082af7bca3e/servicetitan.svg "ServiceTitan") ServiceTitan 4.4/5(375) ](https://www.g2.com/products/servicetitan/reviews) [ ![FieldPulse](https://images.g2crowd.com/uploads/product/hd_favicon/2042d283ea3abd7febbaba3f4dbb300e/fieldpulse-fieldpulse.svg "FieldPulse") FieldPulse 4.7/5(372) ](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) [ View All Alternatives ](https://www.g2.com/products/zuper/competitors/alternatives) ![Gonzalo G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gonzalo G.") GG Gonzalo G. Field Service Manager Small-Business (50 or fewer emp.) 10/22/2024 "Zuper is a great tool for growing companies" 5/5 What do you like best about Zuper? The Zuper software has been very useful for our company, we use it for the daily planning of our Field Ops division's activities. We received training on how to use the system and the different features they offer. We also do weekly meetings with the support team, in order for use to provide feedback so they can adjust the operation of the system to our company needs. Their support team is lead by Tina and she has been great, very professional and helpful, all of our needs and expectations have met and exceeded. Review collected by and hosted on G2.com. What do you dislike about Zuper? We as a company haven't found anything that we dislike from Zuper, all of our needs or adjustment of their features have been attended with urgency, we're very satisfied. Review collected by and hosted on G2.com. What problems is Zuper solving and how is that benefiting you? Zuper has helped us organize our Field Ops department. We keep track of the tasks covered everyday, the time and location our personnel clock-in and clock-out, the equipment/materials used for every job order, if we need to communicate with them on the field we can do it through Zuper and they'll receive a message in the mobile app, they can post notes regarding the job such as text or pictures, once everything is done we can find all the information in the completion checklist section and can see pictures of the finished products to send it to our clients. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jordon G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jordon G.") JG Jordon G. Owner/Operator Small-Business (50 or fewer emp.) 10/15/2024 "Partner in Growth" 5/5 What do you like best about Zuper? Since I signed on to Zuper I have been able to bring my company into the 21st century. With a robust API, integrations, and automation abilities, as a one-man show, Zuper is helping me create ease and flow throughout my business. Review collected by and hosted on G2.com. What do you dislike about Zuper? Dislike is a strong word in this case. There are some things that I believe are still in the works with Zuper. There is definitely some ground to cover but I see more functional update on a regular basis from Zuper than from the other two companies I was with before Zuper Review collected by and hosted on G2.com. What problems is Zuper solving and how is that benefiting you? Advanced Automation, Deep Customization, Integrations. With these features Zuper is helping me create a smoothly running company without the need for as much staff. I can automate processes between several different web applications. I can also create in-app workflows that handle simple automations and help push needed tasks forward with minimal need for human interaction. With Zuper, I'm able to create more time away from the computer and actually working in the company. Review collected by and hosted on G2.com. Show More Response from Hilary Zaporteza of Zuper [Editedit](https://www.g2.com/survey_responses/zuper-review-10374585/official_response/edit) Thank you for your review, Jordan! We’re always striving to make Zuper better for our customers, and it’s amazing to hear how our technology has helped automate your business processes. Welcome to the future of operational efficiency—we’re excited to keep supporting your journey! Current UserValidated ReviewerSource: Organic ![michael w.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "michael w.") MW michael w. Service Manager Small-Business (50 or fewer emp.) 12/11/2024 "So much more than I expected" 5/5 What do you like best about Zuper? Zuper, has massively exceeded my expectatons. The functionality of the software has made a huge difference to how I run my service department each day. The account managers I have worked with are fantastic and the answer always seems to be 'yes' or 'we will find a way' for anything I require. A special mention must go to Jahanwi! It's been a pleasure to work with her. Review collected by and hosted on G2.com. What do you dislike about Zuper? a geo locator map showing whre all the customers are would be very helpful. This would allow me to look at what customers are in the area if I am travelling to particular parts of the country Review collected by and hosted on G2.com. What problems is Zuper solving and how is that benefiting you? bringing all my data under one app instead of using multiple spreadsheets Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic BB Brenda B. Small-Business (50 or fewer emp.) 2/21/2025 "Flexible app, great people" 5/5 What do you like best about Zuper? Zuper is highly customizable. We started out with a FSM app that was very out of the box, simple. It was a good first step into FSM but soon found it was missing things we wanted. Zuper is easy to use and allowed us to build it to what we need. Review collected by and hosted on G2.com. What do you dislike about Zuper? At times there is too much customization available that it made it difficult to know how we wanted it to be set up. One of those "you don't know what you don't know" type situations. But everyone I worked with at Zuper was patient and took the time to help us get what we needed. Review collected by and hosted on G2.com. What problems is Zuper solving and how is that benefiting you? Needed centralized place for job notes, scheduling and communication. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Facilities Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Facilities Services") AF Verified User in Facilities Services Small-Business (50 or fewer emp.) 2/13/2025 "Versatile App, game changer" 5/5 What do you like best about Zuper? Zuper gives us the ability to keep track of every single movement that happens on our day to day jobs, activities, and schedules for our on field techs. The asset database has been a game-changer! We're easily able to pull up past history on any repairs that have been made for specific equipments. This app has changed the efficiency of our business. Review collected by and hosted on G2.com. What do you dislike about Zuper? It would be helpful if jobs, quotes, and invoices had the same number in which they all matched together. This way we don't have different numbers for each associated item in every module. Ex: job number, quote number and invoice number are all the same for the same associated job. Review collected by and hosted on G2.com. What problems is Zuper solving and how is that benefiting you? Keeping track of schedules and assets. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic HD Harold D. Field Service Manager Small-Business (50 or fewer emp.) 2/21/2025 "Small Company needed a way to Manage and Organize it's growing Customer base" 4.5/5 What do you like best about Zuper? Zuper allowed us to better keep track of our commitments to our customers. Prior to adopting Zuper, we didn't have a good place where all the information for our field service trips were organized. Zuper allowed us to manage our calendar and our commitments better to ensure nothing got dropped. Review collected by and hosted on G2.com. What do you dislike about Zuper? A lot of functionality is built into it and it can be easy to over utilize some aspects and under utilize others. I expect that to go away with more use. It would be easier if we could also track some customer/email exchange history within zuper itself. Review collected by and hosted on G2.com. What problems is Zuper solving and how is that benefiting you? It is helping us organize our customer maintenance, visits and scheduling. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Cooper K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cooper K.") CK Cooper K. IT Administrator Small-Business (50 or fewer emp.) 9/5/2024 "Excellent Experience with Amazing Teams!!" 5/5 What do you like best about Zuper? Once I got the hang of navigating and customizing in Zuper, I had a blast figuring out what we needed to tailor our workflows. Our Zuper representatives, Nithyashree and Uma, have been insanely dedicated to helping us achieve the exact look, feel, and flow of what we want for our field technicians. This has been an arduous road, as our company needed an EXTREMELY customized experience, but Nithyashree and Uma have been there with us through thick and thin. We use Zuper every single day, and it has integrated suprisingly well with HubSpot. Although our need for very specific processes has hampered the implementation, the program has improved (and will continue to improve) our processes by orders of magnitude. Review collected by and hosted on G2.com. What do you dislike about Zuper? There are some small things that simply don't make sense within Zuper itself. Something that has nagged at me since discovering it is that, when entering customer addresses, Zuper's GPS function and tax management settings will not recognize a state's official abbreviation, despite it being widely used across the country and within the postal system. There is an easy way around it, but still. According to Google, Zuper was founded in Seattle, WA. You would think a company founded within the United States would include that in tax jurisdictions and GPS functions by default, wouldn't you? In essence, I have no major issue with Zuper, and any problem that has arisen was either solved by us finding the direct solution, or restructuring our approach to circumvent it. It is a wonderful experience, overall. Review collected by and hosted on G2.com. What problems is Zuper solving and how is that benefiting you? Our field technicians have been keeping records of safety meetings, inspections, permits, and procedure checklists completely through pen and paper. We often lose a page here and there due to us having a high volume of work and a comparatively small team. This program helps us keep everything in one place, accessible by multiple people at once, and allows much faster and more efficient communication between office staff and field technicians. It has also streamlined our materials orders and peripheral forms that need filled out depending on the job location. Once we'd found a way forward, every problem has been solved sooner or later. The team is dedicated, and the product is highly versatile. Review collected by and hosted on G2.com. Show More Response from Hilary Zaporteza of Zuper [Editedit](https://www.g2.com/survey_responses/zuper-review-10185892/official_response/edit) Thank you for sharing your experience with Zuper and recognizing the dedication of our Onboarding & Success team, Nithyashree and Uma. We understand your feedback about the address entry and tax management settings, and we will consider this for future updates. It's wonderful to hear that Zuper has improved communication between your office staff and field technicians. Thank you for choosing Zuper! Current UserValidated ReviewerSource: Organic ![Marc L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marc L.") ML Marc L. Director of Administration Mid-Market (51-1000 emp.) 10/3/2024 "A Revitalization in Project Management is Here!" 5/5 What do you like best about Zuper? I have a lot of crazy ideas about what I want (I'd like to say need, but I guess I have survived without them) from my project management software. So when I started working with the Zuper team, and I would dump these thooughts from my brain, they always had a solution! This software is going to save me and my team so much time. I am absolutely awed by the innovation behind this tool. My sessions with Preetha were always such a joy too! I felt like I was working alongside a good friend, as we navigated through all the options and customizable feautures (don't forget my brain dumps). I think no longer having those sessions will be my only sadness! Zuper seems to be constantly updating and adding new items as well, so I look forward to what they do next. Oh, and another reason I love it, my company has turned to HubSpot as their new operating system, and Zuper integrates seemlessly, so now all the different teams we have, are all on the same page. Our field team lives inside of Zuper, it's used all day, every day. Review collected by and hosted on G2.com. What do you dislike about Zuper? I will have to get back to you on that, because I have not found anything yet! Review collected by and hosted on G2.com. What problems is Zuper solving and how is that benefiting you? Our company used to use a spreadsheet to handle the scheduling of hundreds of projects a month, which was chaos. Now everything is simplified, and so many more details about the projects we complete, are being captured and shared. Zuper is helping our team members learn more about our industry. It also helps us track additional items, like jobs with certified payroll, our subcontractors insurance expiration, and much more. That alone is saving us a lot of time and hassle! Review collected by and hosted on G2.com. Show More Response from Hilary Zaporteza of Zuper [Editedit](https://www.g2.com/survey_responses/zuper-review-10333245/official_response/edit) Thank you, Marc! At Zuper, we’re committed to offering innovative solutions and building meaningful relationships with our customers. We’re thrilled to hear that Preetha has been such a pleasure to work with, and we’re delighted that Zuper has simplified your project management process. Your feedback and support mean the world to us! Validated ReviewerSource: Organic ![Nicolai M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicolai M.") NM Nicolai M. Head of IT Facilities Services Small-Business (50 or fewer emp.) 10/1/2024 "Field Service Management that excels!" 5/5 What do you like best about Zuper? Great team that help whenever you have issues. Goes beyond expectations in terms of what they are willing to do in order for you to acheive your business requirements. Whether it's a custom integration or questions regarding the problem, no issue is too big for them to handle. Akash has been a true help during our journey and is always on top of what we need in order for us to fulfill our goals! Review collected by and hosted on G2.com. What do you dislike about Zuper? Some of the reports are a bit old school and unfilterable in terms of table views, where you e.g. must delete each alternate row in order to use pivot and create charts. Review collected by and hosted on G2.com. What problems is Zuper solving and how is that benefiting you? Zuper is the heart of our operation and is the link between our CRM and Finance. It is easy to manage one-stop assignments and recurring service jobs within the same software, which is something that really benefits us. On top of this the dispatch and the syncronization between the HQ and field executies are helping us tremendously. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Small-Business (50 or fewer emp.) 5/20/2024 "Excellent support for our needs." 5/5 What do you like best about Zuper? The custimzation to our needs and the ability to make changes as thing progeress and grow is fantastic. Uma has gone above and beyond with helping configure Zuper for us. Whenever there is a change on our end or if we run into a hiccup, Uma and the Zuper team are on it! Review collected by and hosted on G2.com. What do you dislike about Zuper? Wish there was the ability to format within a line item on an estimate instead of having to create multip[le line items to make paragraph breaks. Review collected by and hosted on G2.com. What problems is Zuper solving and how is that benefiting you? Before Zuper we would hand write or type up work orders. then enter customer information into google calendar for scheduling. Then enter customer info into QBO. Print multile copies of each job for in field work orders and in house referance. When jobs were complete, our crew would have to fill out work orders, email pictures and turn in paperwork. They would all then be scanned and uploaded into an attachment under the customer and then filed away in a file folder in a filing cabinet. Zuper is now helping us not only streamline this process, save time and save paper. This helps save trees and cuts down spending. Review collected by and hosted on G2.com. Show More Response from Hilary Zaporteza of Zuper [Editedit](https://www.g2.com/survey_responses/zuper-review-9675163/official_response/edit) Hello, Stacy! Thank you for sharing your positive experience with Zuper! We're glad to hear that the customization and quick customer support have been beneficial for your business. We appreciate your feedback and look forward to continuing to support your operations as you fully integrate the software. 9/23/2024 Current UserValidated ReviewerIncentivizedSource: Seller invite ##### Categories on G2 [Field Service Management](https://www.g2.com/categories/field-service-management) ##### Explore More [What's the best service for automated customer support chats](https://www.g2.com/discussions/what-s-the-best-service-for-automated-customer-support-chats)[Leading HR software for managing employee data](https://www.g2.com/discussions/leading-hr-software-for-managing-employee-data)[What's the best procure-to-pay platform for cost savings](https://www.g2.com/discussions/what-s-the-best-procure-to-pay-platform-for-cost-savings) [Which solution supports multi-language website creation?](https://www.g2.com/discussions/which-solution-supports-multi-language-website-creation)[Best digital signage software for small businesses](https://www.g2.com/discussions/what-s-the-best-digital-signage-software-for-small-businesses)[Pros and Cons Details](https://www.g2.com/products/zuper/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)