--- title: Zuper Reviews meta\_title: 'Zuper Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 152 reviews by the users' company size, role or industry to find out how Zuper works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 152 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- ### Zuper Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **exceptional customer support** from Zuper, with a dedicated team addressing all needs and challenges. [(22 mentions)](https://www.g2.com/products/zuper/reviews?filters%5Bsentiment_snippet%5D=1386464&qs=pros-and-cons#reviews) Users value the **customization options** of Zuper, enhancing their ability to tailor the software to specific business needs. [(14 mentions)](https://www.g2.com/products/zuper/reviews?filters%5Bsentiment_snippet%5D=1385861&qs=pros-and-cons#reviews) Users find Zuper's **ease of use** exceptional, transforming field service management into a seamless experience. [(12 mentions)](https://www.g2.com/products/zuper/reviews?filters%5Bsentiment_snippet%5D=1386534&qs=pros-and-cons#reviews) Users value Zuper's **seamless integrations** , enhancing automation and efficiency for a streamlined field service experience. [(10 mentions)](https://www.g2.com/products/zuper/reviews?filters%5Bsentiment_snippet%5D=1386546&qs=pros-and-cons#reviews) Users value the **smart automation and easy scheduling** in Zuper, enhancing efficiency and improving customer experience. [(9 mentions)](https://www.g2.com/products/zuper/reviews?filters%5Bsentiment_snippet%5D=1386416&qs=pros-and-cons#reviews) Users note that **improvement is needed** in bug fixes and features like purchase order generation and time entry. [(7 mentions)](https://www.g2.com/products/zuper/reviews?filters%5Bsentiment_snippet%5D=1386498&qs=pros-and-cons#reviews) Users note a **long learning curve** for first-time users, making initial use of Zuper somewhat challenging. [(7 mentions)](https://www.g2.com/products/zuper/reviews?filters%5Bsentiment_snippet%5D=1386088&qs=pros-and-cons#reviews) Users experience **customization difficulties** with Zuper, finding it complex and time-consuming to achieve the desired setup. [(4 mentions)](https://www.g2.com/products/zuper/reviews?filters%5Bsentiment_snippet%5D=1386266&qs=pros-and-cons#reviews) Users find the **feature limitations** of Zuper hinder integration and increase implementation timeframes significantly. [(4 mentions)](https://www.g2.com/products/zuper/reviews?filters%5Bsentiment_snippet%5D=1386290&qs=pros-and-cons#reviews) Users experience **slow performance** with Zuper, causing inefficiencies in daily tasks and feature implementation delays. [(4 mentions)](https://www.g2.com/products/zuper/reviews?filters%5Bsentiment_snippet%5D=1947475&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Zuper ##### 1. Customer Support Users commend the **exceptional customer support** from Zuper, with a dedicated team addressing all needs and challenges. [ See 22 mentions ](https://www.g2.com/products/zuper/reviews?filters%5Bsentiment_snippet%5D=1386464&qs=pros-and-cons#reviews) See Related User Reviews VA Vanisha A. Mid-Market (51-1000 emp.) 4.0/5 "Zuper insute" What do you like about Zuper? Zuper is a great field service management system. It has a lot of features that help with job estimates, scheduling, GPS and project management. It i ![Shreyan R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shreyan R.") SR Shreyan R. Mid-Market (51-1000 emp.) 4.5/5 "Zuper- Nice FSM software buddy" What do you like about Zuper? Zuper gives the user ability to customize things as per the organization needs rather than restricting it. It is understandable that every organizatio ##### 2. Customization Options Users value the **customization options** of Zuper, enhancing their ability to tailor the software to specific business needs. [ See 14 mentions ](https://www.g2.com/products/zuper/reviews?filters%5Bsentiment_snippet%5D=1385861&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Seamless Mobile Support and Intuitive, Customizable Dashboard" What do you like about Zuper? It support mobile phones which helps us work remotely without any hassle. It has an intuitive dashboard that is easy to customize to meet users desi ![Shreyan R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shreyan R.") SR Shreyan R. Mid-Market (51-1000 emp.) 4.5/5 "Zuper- Nice FSM software buddy" What do you like about Zuper? Zuper gives the user ability to customize things as per the organization needs rather than restricting it. It is understandable that every organizatio ##### 3. Ease of Use Users find Zuper's **ease of use** exceptional, transforming field service management into a seamless experience. [ See 12 mentions ](https://www.g2.com/products/zuper/reviews?filters%5Bsentiment_snippet%5D=1386534&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Seamless Mobile Support and Intuitive, Customizable Dashboard" What do you like about Zuper? It support mobile phones which helps us work remotely without any hassle. It has an intuitive dashboard that is easy to customize to meet users desi ![Saboor A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saboor A.") SA Saboor A. Mid-Market (51-1000 emp.) 5.0/5 "Effortless to Use with Real-Time Job Tracking" What do you like about Zuper? It is very easy to use, Job Assignments and Real time job status ##### 4. Integrations Users value Zuper's **seamless integrations** , enhancing automation and efficiency for a streamlined field service experience. [ See 10 mentions ](https://www.g2.com/products/zuper/reviews?filters%5Bsentiment_snippet%5D=1386546&qs=pros-and-cons#reviews) See Related User Reviews GR Gomez R. Mid-Market (51-1000 emp.) 4.5/5 "Seamless Integrations and Real-Time Tracking Boost Productivity" What do you like about Zuper? It has great integration strength with multiple tools. This integration has promoted seamless streamline workflow that results to high profitability. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Boosts Productivity with Offline Access and Powerful Analytics" What do you like about Zuper? I like that it supports mobile application which is even accessible offline. This promotes a great workflow and high productivity. It has a rich rep ##### 5. Scheduling Management Users value the **smart automation and easy scheduling** in Zuper, enhancing efficiency and improving customer experience. [ See 9 mentions ](https://www.g2.com/products/zuper/reviews?filters%5Bsentiment_snippet%5D=1386416&qs=pros-and-cons#reviews) See Related User Reviews IE Ifeoma E. Mid-Market (51-1000 emp.) 4.5/5 "Versatile Field Service Tool with Powerful Features, But Complex Implementation" What do you like about Zuper? Zuper is a versatile field service approach that facilitates the process of managing work orders. The software ensures that inventories are closely co ![Salah S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Salah S.") SS Salah S. Mid-Market (51-1000 emp.) 5.0/5 "Efficient Field Service Management with Zuper, but Some Usability Hurdles" What do you like about Zuper? What I like best about Zuper is how it simplifies field service operations with smart automation, easy scheduling, and real-time tracking. Its AI feat ### 5 Cons or Disadvantages of Zuper ##### 1. Improvement Needed Users note that **improvement is needed** in bug fixes and features like purchase order generation and time entry. [ See 7 mentions ](https://www.g2.com/products/zuper/reviews?filters%5Bsentiment_snippet%5D=1386498&qs=pros-and-cons#reviews) See Related User Reviews CS charlotte s. Mid-Market (51-1000 emp.) 5.0/5 "Flexible Field Service Management That Streamlined Our Processes" What do you dislike about Zuper? there are still some bugs to fix that comes with a newer product IE Ifeoma E. Mid-Market (51-1000 emp.) 4.5/5 "Versatile Field Service Tool with Powerful Features, But Complex Implementation" What do you dislike about Zuper? Zuper implementation is non trivial, something that brings issues when shifting between complex workflows The comprehensive features of Zuper brings ##### 2. Learning Curve Users note a **long learning curve** for first-time users, making initial use of Zuper somewhat challenging. [ See 7 mentions ](https://www.g2.com/products/zuper/reviews?filters%5Bsentiment_snippet%5D=1386088&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Comprehensive Field Management with Zuper, but Connectivity and Usability Need Improvement" What do you dislike about Zuper? Zuper relies heavily on network traffic or connectivity, which often slugs and this causes high disruption New users struggle to explore the feature ![Salah S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Salah S.") SS Salah S. Mid-Market (51-1000 emp.) 5.0/5 "Efficient Field Service Management with Zuper, but Some Usability Hurdles" What do you dislike about Zuper? What I dislike about Zuper is that it can feel a bit complex at first, with a learning curve that takes time to get used to. Some features require ext ##### 3. Customization Difficulties Users experience **customization difficulties** with Zuper, finding it complex and time-consuming to achieve the desired setup. [ See 4 mentions ](https://www.g2.com/products/zuper/reviews?filters%5Bsentiment_snippet%5D=1386266&qs=pros-and-cons#reviews) See Related User Reviews ![Salah S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Salah S.") SS Salah S. Mid-Market (51-1000 emp.) 5.0/5 "Efficient Field Service Management with Zuper, but Some Usability Hurdles" What do you dislike about Zuper? What I dislike about Zuper is that it can feel a bit complex at first, with a learning curve that takes time to get used to. Some features require ext ![Alan B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alan B.") AB Alan B. Mid-Market (51-1000 emp.) 4.5/5 "Zuper is exactly what we were looking for." What do you dislike about Zuper? We are a very specialized industry and it is hard to customize a software to exactly how we work. Our implementation has taken longer than it should, ##### 4. Feature Limitations Users find the **feature limitations** of Zuper hinder integration and increase implementation timeframes significantly. [ See 4 mentions ](https://www.g2.com/products/zuper/reviews?filters%5Bsentiment_snippet%5D=1386290&qs=pros-and-cons#reviews) See Related User Reviews ![Darren R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Darren R.") DR Darren R. Small-Business (50 or fewer emp.) 4.5/5 "User friendly platform for quoting, customer and job management" What do you dislike about Zuper? Whilst Zuper have been excellent at implementing bespoke solutions for us, the limitations and simplicity of the various integrations means we've had ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Very good experince" What do you dislike about Zuper? Some features take time more than expected.. System doesn't support Arabic language ##### 5. Slow Performance Users experience **slow performance** with Zuper, causing inefficiencies in daily tasks and feature implementation delays. [ See 4 mentions ](https://www.g2.com/products/zuper/reviews?filters%5Bsentiment_snippet%5D=1947475&qs=pros-and-cons#reviews) See Related User Reviews IE Ifeoma E. Mid-Market (51-1000 emp.) 4.5/5 "Versatile Field Service Tool with Powerful Features, But Complex Implementation" What do you dislike about Zuper? Zuper implementation is non trivial, something that brings issues when shifting between complex workflows The comprehensive features of Zuper brings ![Salah S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Salah S.") SS Salah S. Mid-Market (51-1000 emp.) 5.0/5 "Efficient Field Service Management with Zuper, but Some Usability Hurdles" What do you dislike about Zuper? What I dislike about Zuper is that it can feel a bit complex at first, with a learning curve that takes time to get used to. Some features require ext ## Top-Rated Alternatives [ ![Jobber](https://images.g2crowd.com/uploads/product/hd_favicon/1555603070/jobber.svg "Jobber") Jobber 4.6/5(526) ](https://www.g2.com/products/jobber/reviews) [ ![ServiceTitan](https://images.g2crowd.com/uploads/product/hd_favicon/d12f98194830f8358953c082af7bca3e/servicetitan.svg "ServiceTitan") ServiceTitan 4.4/5(375) ](https://www.g2.com/products/servicetitan/reviews) [ ![FieldPulse](https://images.g2crowd.com/uploads/product/hd_favicon/2042d283ea3abd7febbaba3f4dbb300e/fieldpulse-fieldpulse.svg "FieldPulse") FieldPulse 4.7/5(371) ](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) [ View All Alternatives ](https://www.g2.com/products/zuper/competitors/alternatives) CS charlotte s. operations assistant Mid-Market (51-1000 emp.) 11/6/2025 "Flexible Field Service Management That Streamlined Our Processes" 5/5 What do you like best about Zuper? It is a flexible field service management that helped streamline our processes Review collected by and hosted on G2.com. What do you dislike about Zuper? there are still some bugs to fix that comes with a newer product Review collected by and hosted on G2.com. What problems is Zuper solving and how is that benefiting you? This program is pleasant and straightforward to use. In the past, I dealt with clunky and difficult-to-navigate software, but this one is very smooth. We were able to tailor the program to fit our needs, and it became our central platform for employee communication. Having everything in one place made it much easier to locate discussions and evidence later on. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite VA Vanisha A. Human Resources Specialist Mid-Market (51-1000 emp.) 10/13/2025 "Zuper insute" 4/5 What do you like best about Zuper? Zuper is a great field service management system. It has a lot of features that help with job estimates, scheduling, GPS and project management. It is easy to use and have great customer support. Review collected by and hosted on G2.com. What do you dislike about Zuper? The pricing is very high. You will need to speak with a salesperson to get a plan that's right for your company. Review collected by and hosted on G2.com. What problems is Zuper solving and how is that benefiting you? Zuper can solve and assist with numerous of problems like send out maintenance repair scheduling insulation and troubleshooting ideas. It also helps with overlapping jobs and shows availability of technicians. They match the skills to what the job requires. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic JY Jolynn Y. General Manager Small-Business (50 or fewer emp.) 8/19/2025 "Zuper is an amazing field management tool with high funcionality." 5/5 What do you like best about Zuper? What I like best about Zuper is that it has allowed our company to consolidate many of our outdated old systems of field management and coordination into one place. It has increased our efficiency and given us new tools to use in our construction business. I like that the software is completely customizable to your needs and that the software can be molded to fit your needs. Customer service is also top notch! Review collected by and hosted on G2.com. What do you dislike about Zuper? The downside is the long learning curve. Review collected by and hosted on G2.com. What problems is Zuper solving and how is that benefiting you? Zuper is allowing us to track and coordinate our appointments, sales and jobs in one place. The amount of details the software provides helps us keep track of more information which helps to keep our projects running smoothly and efficiently. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic Review from Pop Up ![Yavor G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yavor G.") YG Yavor G. Director Small-Business (50 or fewer emp.) 2/26/2025 "Zuper integration for Zoho CRM" 4/5 What do you like best about Zuper? Zuper offers a powerful and flexible FSM platform with great features that streamline our operations. The integration with Zoho CRM is seamless, and the interface is intuitive, making it easy for our team to manage jobs, schedules, and customer information in one place. The support from our account manager, Jahanwi, has been excellent — she’s responsive, helpful, and committed to making sure we get the most out of the platform. Review collected by and hosted on G2.com. What do you dislike about Zuper? While Zuper is a great platform, sometimes it takes longer than expected to implement or develop requested features. Faster turnaround times for updates or customizations would make the experience even better. That said, the support team is helpful and works hard to address our needs. Review collected by and hosted on G2.com. What problems is Zuper solving and how is that benefiting you? Zuper helps us streamline our field service operations by managing job scheduling, technician assignments, and customer data all in one platform. The integration with Zoho CRM keeps everything connected, reducing manual work and minimizing errors. This saves us time, improves team coordination, and enhances the overall customer experience. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jorge Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jorge Q.") JQ Jorge Q. Customer Satisfaction and Commercial Manager Mid-Market (51-1000 emp.) 2/21/2025 "Game Changer" 5/5 What do you like best about Zuper? The tool is amazing. It has features that we we didn't know it had. The Dashboard and the ability to integrate with Zendesk is a Game Changer for our ISP operation. Zuper has not only added data and visibility to our teams in real time, but it has pushed us to revamp and simplify our processes. Also, the implementation and Customer Success Team has been amazing. We were able to start using the platform in week 2 of our onboarding. Zuper is a very userfriendly platform and is the primary tool for our Field Executives and our Dispatch team. Also the Zendesk integration allows the Contact Center to create Jobs directly from a Customer ticket. This is our daily bread. Review collected by and hosted on G2.com. What do you dislike about Zuper? Even though the Customer Success team has been amazing, I believe that having a spanish speaking team could allow for a smoother integration. Review collected by and hosted on G2.com. What problems is Zuper solving and how is that benefiting you? It allows us to keep better track of our field technitians, it sheds light to our Customer Service Teams on the live status of the Service Orders allowing for an improved Customer Experience. It also allows us to have full tracibility of a Customer's requests, being a New Instalation, a Repair or even program a maintanance of a part of our infrastucture. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Rikki B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rikki B.") RB Rikki B. Operations Manager Small-Business (50 or fewer emp.) 2/11/2025 "Robust platform for quoting and scheduling" 5/5 What do you like best about Zuper? After a lot of research on calendaring options, we chose Zuper for its robust offerings. The patience and support of the onboarding team has been phenomonal. We have been able to customize several aspects of the platform to suit our needs, and when customization isn't feasible, solutions are offered to make our transition from our current system to Zuper. Review collected by and hosted on G2.com. What do you dislike about Zuper? Because the system does offer so many features, it can be overwhelming to decide what to focus on. The Zuper team has been willing to be patient as we migrate features slowly to ensure that our team understands each function. Review collected by and hosted on G2.com. What problems is Zuper solving and how is that benefiting you? We are a growing consulting and training business. We have been using Google Calendar for our scheduling, which worked when we had just a couple employees. With growth, Google Calendar no longer suits our needs. Zuper gives us a software package that includes quoting, scheduling, job tracking -- all with automation to eliminate administrative time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic NJ Natalie J. Operations Director Small-Business (50 or fewer emp.) 2/5/2025 "Zuper- Streamlining Our Field Service, Improving Our Customer Experience and Great Partnership" 5/5 What do you like best about Zuper? Beyond the software itself, I appreciate Zuper's commitment to partnership. Their support team has been incredibly helpful, working closely with us to understand our specific needs and customize the system to fit our workflows. They're not just a vendor; they're a true partner in our success. Review collected by and hosted on G2.com. What do you dislike about Zuper? The mobile app is generally very user-friendly, but occasionally, we experience minor syncing delays. While these are infrequent, improving the app's offline functionality and sync reliability would be a significant plus, especially in areas with limited connectivity. Review collected by and hosted on G2.com. What problems is Zuper solving and how is that benefiting you? Before Zuper, we were printing out paper job sheets. It was a chaotic system, making it difficult to track progress, manage schedules, and keep everyone informed. Zuper has completely transformed our operations, taking us from that paper print outs to a streamlined, digital workflow. Now, everything is online. Our engineers receive their job assignments directly through the Zuper app, complete with digital and shareable job sheets, eliminating the need for messy paperwork and miscommunication. The office team has real-time visibility into the location and status of our engineers, which has been a game-changer for customer communication. Zuper's automation features, like booking confirmations and post-service follow-ups, have not only freed up valuable administrative time but also significantly improved our customer service. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Saboor A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saboor A.") SA Saboor A. Senior Talent Advocate / Senor Recruiter Mid-Market (51-1000 emp.) 11/6/2025 "Effortless to Use with Real-Time Job Tracking" 5/5 What do you like best about Zuper? It is very easy to use, Job Assignments and Real time job status Review collected by and hosted on G2.com. What do you dislike about Zuper? sometimes the mobile applicatioon show glitches Review collected by and hosted on G2.com. What problems is Zuper solving and how is that benefiting you? It helps me track the real time status of jobs that helps me save a lot of time. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Nathan G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nathan G.") NG Nathan G. Information Technology Administrator Mid-Market (51-1000 emp.) 11/20/2024 "Fireplace Stone & Patio - New Cutomer Review onboarding" 5/5 What do you like best about Zuper? First and foremost as the IT Administrator here at Fireplace Stone & Patio, I want to talk about the technical relationship we've experienced with Zuper. Hands down this has been one of the more willing to meet our requirements teams I've worked with in over 20 years of I.T. industry experience. The Zuper team has worked as hard as any onboarding team I've worked with in the past, to ensure they provide us with a solution to any question we proposed. With weekly scheduled cadences, they are constantly keeping track of any resolution or issue, and ensuring that nothing slips through the crack. Status updates, new solution updates are always provided keeping us well informed of where we are sitting with moving forward with Zuper. Truly, the Zuper team has been a pleasure to work with, both high level customer service as well as high-level technical work. Review collected by and hosted on G2.com. What do you dislike about Zuper? So far after 6 months of onboarding and making sure the solution was tailored to our business, I can't single out any dislikes. Anything that has been a issue or a hurdle for our company, has been addressed, and resolved or a solution provided to keep us on track to moving forward. Review collected by and hosted on G2.com. What problems is Zuper solving and how is that benefiting you? Zuper is our "Service" side of our HubSpot CRM. Zuper will be where the sales side of HubSpot meets the Service Side of Zuper for our company. Turning Deals and products into Projects and Jobs for our Service side to carry out and close the loop with our service to our customers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Christopher B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christopher B.") CB Christopher B. Service Manager Mid-Market (51-1000 emp.) 11/18/2024 "Zuper - AV Field Technician" 4.5/5 What do you like best about Zuper? The Zuper support team is always available to help tailor processes and enhance the experience for both our clients and field technicians. We’ve requested several automations to ensure our coordinators are informed of the next steps before the technician even leaves the job site, making the workflow more efficient and seamless for our clients. I truly appreciate the Zuper team’s dedication and attention to detail in addressing our needs. Review collected by and hosted on G2.com. What do you dislike about Zuper? I would like some of the features not usedor realavent in the web portal removed, I would like to have a feature were emails and notes are seperated. Review collected by and hosted on G2.com. What problems is Zuper solving and how is that benefiting you? Zuper consistently goes above and beyond to accommodate all our requests, no matter how big they are. They never turn us down; instead, we always hear, "We're working hard to complete your request." From customized end-of-visit reports to importing schedules from other platforms, Zuper seems to perfectly meet all our needs. Review collected by and hosted on G2.com. 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