--- title: Zuper Reviews meta\_title: 'Zuper Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 152 reviews by the users' company size, role or industry to find out how Zuper works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 152 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Zuper Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Zuper but has limited features. Are you part of the Zuper team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Zuper is the most adaptable and intelligent field service management (FSM) solution that helps service businesses automate scheduling, dispatching, mobile workforce operations, and customer communications. Designed for mid-market and enterprise organizations, such as Roofing, HVAC, Plumbing, Electrical, and other field service companies—Zuper transforms technology into a competitive advantage. With Zuper’s unrivalled technology, organizations can empower field teams, delight customers and grow their businesses, transforming their teams into Zuper heroes. Key features: Intelligent Scheduling & Dispatching Automate scheduling and routing by matching jobs to the right technician based on skills, availability, territory and proximity, and generate efficient recurring routes to save travel time and fuel. Mobile App with Offline Mode Empower technicians with a user-friendly iOS/Android interface for job details, service history, checklists and customer data—even without connectivity—so they have everything they need onsite. Customer Portal & Real-Time Updates Offer end users a self-serve portal for service requests, quote approvals, job tracking, online payments and automated ETAs/notifications to keep customers informed at every step. No-Code Workflows & Automation Empower operations teams to build end-to-end workflows for scheduling, invoicing, contract renewals and notifications via drag-and-drop logic, reducing manual effort and errors. Analytics & Reporting Turn operational data into actionable insights with customizable dashboards and reports on workforce productivity, service performance and revenue trends, accelerating business growth through upsell opportunities and instant payments. Scalable Integrations Connect to 60+ best-in-class applications—such as HubSpot, QuickBooks, Zendesk and Sage—via prebuilt connectors and open APIs to maintain a unified, extensible technology stack. * * * Seller [Zuper](https://www.g2.com/sellers/zuper) Discussions [Zuper Community](https://www.g2.com/products/zuper/discuss) Languages Supported German, English, French, Italian, Dutch, Portuguese, Russian, Spanish, Swedish Solution Type All-in-One Overview by Raghav Gurumani (CTO at Zuper | Forbes 30 Under 30) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 7 months [ View More Pricing Information ](https://www.g2.com/products/zuper/pricing) ## Top-Rated Alternatives [ ![Jobber](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jobber") Jobber 4.6/5(526) ](https://www.g2.com/products/jobber/reviews) [ ![ServiceTitan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ServiceTitan") ServiceTitan 4.4/5(375) ](https://www.g2.com/products/servicetitan/reviews) [ ![FieldPulse](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "FieldPulse") FieldPulse 4.7/5(371) ](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) [ View All Alternatives ](https://www.g2.com/products/zuper/competitors/alternatives) ## User Insights Average based on 152 real user reviews. Implementation Time 3 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Zuper Integrations (37) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Aircall ](https://www.g2.com/products/aircall/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Avalara ](https://www.g2.com/products/avalara/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Cin7 Core ](https://www.g2.com/products/cin7-core/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") 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Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Freshdesk ](https://www.g2.com/products/freshdesk/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Gupshup ](https://www.g2.com/products/gupshup/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Service Hub ](https://www.g2.com/products/hubspot-service-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Infobip ](https://www.g2.com/products/infobip/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") iPaaS.com ](https://www.g2.com/products/ipaas-com/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") JustCall ](https://www.g2.com/products/saas-labs-justcall/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Online ](https://www.g2.com/products/quickbooks-online/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Time ](https://www.g2.com/products/quickbooks-time/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Sage Intacct ](https://www.g2.com/products/sage-intacct/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Sakari 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Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Stripe Billing ](https://www.g2.com/products/stripe-billing/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Stripe Payments ](https://www.g2.com/products/stripe-stripe-payments/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SurveyMonkey ](https://www.g2.com/products/surveymonkey/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Twilio ](https://www.g2.com/products/twilio/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Unifonic ](https://www.g2.com/products/unifonic/reviews)[ 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Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho CRM ](https://www.g2.com/products/zoho-crm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Inventory ](https://www.g2.com/products/zoho-inventory/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho People ](https://www.g2.com/products/zoho-people/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Projects ](https://www.g2.com/products/zoho-projects/reviews) Show More ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") II Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 8/11/2023 "I am throughly impressed with the comprehensive range of features" 5/5 What do you like best about Zuper? The app integration, the fsm eliminated the hassle of switching between multiple platforms and has helped me to maintain a streamlined workflow. This integration has saved me time, effort and i'm always thrilled using the fsm. Review collected by and hosted on G2.com. What do you dislike about Zuper? Nothing at all. I do consider Zuper being an amazing fsm making work n organization easier. Review collected by and hosted on G2.com. What problems is Zuper solving and how is that benefiting you? Zuper now has streamlimed our operations, ensuring tasks are assigned, scheduled n tracked. With this it has helped us save time n do work in short time n in an organized way also has improved customer satisfaction n also loyalty. Thanks to Zuper Review collected by and hosted on G2.com. Show More 8/14/2023 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Michael K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael K.") MK Michael K. Small-Business (50 or fewer emp.) 6/22/2023 "The team is super! ;)" 5/5 What do you like best about Zuper? The easy way of working with the program. The good planning of many appointments with customers in one program. The good overview of all tasks we need to work on. Review collected by and hosted on G2.com. What do you dislike about Zuper? The German translation is sometimes not right. Review collected by and hosted on G2.com. What problems is Zuper solving and how is that benefiting you? Appointment coordination. If a Field Service technician is not available, you can view all their appointments at a glance. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated LS Lisa S. Small-Business (50 or fewer emp.) 8/9/2023 "Conversion to Zuper" 4.5/5 What do you like best about Zuper? The program is very flexible and easily tailored to business needs. The Team at Zuper is at your side during conversion and always promptly addresses any needs or modifications. Review collected by and hosted on G2.com. What do you dislike about Zuper? Data Upload: Due to the quanity of data we needed to transfer the process of conversion was lengthy and some fields did not translate accordingly. Review collected by and hosted on G2.com. What problems is Zuper solving and how is that benefiting you? Field Executives are happy with the product. Zuper is very easy to use for them. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic JB Josh B. Mid-Market (51-1000 emp.) 8/22/2023 "Great Customer Support" 4/5 What do you like best about Zuper? The best thing about Zuper is the customer support. The team continues to help us develop Zuper to where it will work for us. Review collected by and hosted on G2.com. What do you dislike about Zuper? It feels like the product is not yet complete and we're in the development phase. Review collected by and hosted on G2.com. What problems is Zuper solving and how is that benefiting you? We're able to get our jobs all visible and managed in one area. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic SV suganya v. Small-Business (50 or fewer emp.) 2/14/2023 "A must use app for field service" 4/5 What do you like best about Zuper? Quality support, and i want to specify the agent name Abiramy who is on tech support. She is a good asset and she helped us in all our query and knowledge transfer. one thing, in particular, is timely response and follow-up from Abiramy. Zuper pro is a good app but we need some adjustments to be made as well. Review collected by and hosted on G2.com. What do you dislike about Zuper? some times integration to our own billing software might cause duplicate entries, we need to explore more on the app to understand its working but we can always rely on their tech support when we need help. Some functions needed the developer's intervention for usage, such as job sheets which can be modified from uptrend only or we need to have basic HTML knowledge to do that. Review collected by and hosted on G2.com. What problems is Zuper solving and how is that benefiting you? Track on customer job entry and can be accessed from cross platforms like ios android and windows(web). Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![James W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James W.") JW James W. Mid-Market (51-1000 emp.) 8/10/2023 "Zuper makes running a service team easy, great customer support and onboarding." 5/5 What do you like best about Zuper? Invoicing/scheduling/time management/communication with customer and techs is excellent! Review collected by and hosted on G2.com. What do you dislike about Zuper? The integration with Hubspot does not transfer the Geo location of customers into zuper. One by one we have to enter it manually. Review collected by and hosted on G2.com. What problems is Zuper solving and how is that benefiting you? Zuper is sloving our SMS messages that are sent to the customer, Zuper is helping us establish better service communication with our customers. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Edgardo Enrique C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Edgardo Enrique C.") EC Edgardo Enrique C. Owner Mid-Market (51-1000 emp.) 2/8/2023 "Platform supported for smart engineers" 5/5 What do you like best about Zuper? Flexibility is one key point I always look at when I evaluate platforms. Integrations within my ecosystem are what I appreciate about Zuper Pro, and support from the engineers is what I expect. Keep on smiling, guys! Review collected by and hosted on G2.com. What do you dislike about Zuper? So far, so good. Nothing to worry about when I go deep into the solution, and innovation is a permanent task Zuper delivers for current and new customers. I can only say that it's a great tool. Review collected by and hosted on G2.com. What problems is Zuper solving and how is that benefiting you? Allow us to keep track within real-time maps of all agents working on the field. They can even take payments and tips from the final customers and register them on the app. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Ankur J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ankur J.") AJ Ankur J. General Manager Mid-Market (51-1000 emp.) 11/2/2022 "Quick integration and seamless experience" 5/5 What do you like best about Zuper? We were looking for a service management app and came across Zuper. We got in touch with the team and quickly went through the demo. We have been using Zuper for the last 8 months. We liked the following things: a. Quick turnaround: The team has quickly taken us through the demo and set up our account within three days. Additionally, whenever we have raised any additional requests for reports or bugs, the Zuper team solves them quickly. b. Features and functionality: Zuper is loaded with all the possible functionality one needs to run a field service business. Their manager app is a boon for conveniently checking the status of services. c. Great support: Zuper team has quick support where they solve bugs within a day. Review collected by and hosted on G2.com. What do you dislike about Zuper? There has not been a reason for disliking Zuper in any way. Zuper has made the management of service very convenient. There are a few features which can be enhanced further. However, this is part of the regular product roadmap. One thing that Zuper can also add is allowing users to create a report themselves. User can select the key columns they want in their report and do the analysis they want. This would reduce the dependency on Zuper team to create a custom reports. Review collected by and hosted on G2.com. What problems is Zuper solving and how is that benefiting you? We are using zuper to manage 200+ workforce to do the job across the city. System help in assigning the job and managing the calendar of workforce. A lot of processes have been automated with the help of zuper. We have done the integration with our system and backend ops is taken care by Zuper. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Eduard M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eduard M.") EM Eduard M. Directeur Stratégie de Marketing & des Ventes Small-Business (50 or fewer emp.) 10/28/2022 "Master managing remote teams" 4.5/5 What do you like best about Zuper? Time Saver - job tasks can be felt as low value, and repetitive, however, smarter ways can not only simplify and bring more visibility but also eliminate manual work. That makes both in-office and field teams feel cared, valued, and involved as ONE team. Integrated with over 35 well-known Saas applications it allows data to be easily exchanged (accounting, ticketing, etc). A particular feature is asset management that holds all hardware movements within Zuper at easy-to-have access to the flow or deployment in the field. Customizable reports for everything you need to know, from operating people to Lead Management (a. assess cost-demanding assets for recurrent intervention to improve profitability; b. team and individual workload with efficiency opportunities). Monthly automated reports sent to clients with work intervention status and satisfaction feedback to secure long-term loyalty. My particular "cherry feature" is the complete visibility of jobs for field service personnel via Zuper’s face ID and location-based check-in; always be aware of team members' activity. Review collected by and hosted on G2.com. What do you dislike about Zuper? N/A.... Support has always been prompt to enable client implementation and take suggestions on board (however I could count only two that were not already considered or existing). This is the advantage of a niche mastery Saas that has thought it inside out. Review collected by and hosted on G2.com. What problems is Zuper solving and how is that benefiting you? We found Zuper extra customizable to fit our clients' processes. Disregarding the specifics of the project, Zuper had a feature already built-in and an answer to how to. A perfect tool to manage complex implementation projects in a growing market demand (particular case of the renewable energy industry) Boost Field Teams performance by implementing optimal internal workflows from dispatching, optimized territory planning, and intelligent routing (with Map view), in a few clicks and easy to access via the Zuper Mobile app (take premises / implementation pictures, team collaboration, remote support, etc). Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic DF Derek F. Small-Business (50 or fewer emp.) 5/19/2023 "Great option for any Service Team" 5/5 What do you like best about Zuper? The ease of use that the system provides out of the box along with the intuitive nature and mobile friendly application for the field team. Review collected by and hosted on G2.com. What do you dislike about Zuper? A little more automation would be helpful for certain tasks. Review collected by and hosted on G2.com. What problems is Zuper solving and how is that benefiting you? Easily tracking techs in the field and seeing what they are up to. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Zuper? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Zuper ](https://www.g2.com/products/zuper/discussions/new) GU Guest User • Last activity about 2 years ago What is Zuper Pro used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-zuper-pro-used-for) [ View all Discussions ](https://www.g2.com/products/zuper/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 7 months ### Average Discount 7% [ View More Pricing Information ](https://www.g2.com/products/zuper/pricing) Zuper Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_70d5d734a8a49048eb302dcef9d03dc9/jobber.png "Product Avatar Image") Jobber 4.6/5(526) [ Compare Now ](https://www.g2.com/compare/jobber-vs-zuper) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d463ff5f1df1cfe7930e7899066ab520/servicetitan.png "Product Avatar Image") ServiceTitan 4.4/5(375) [ Compare Now ](https://www.g2.com/compare/servicetitan-vs-zuper) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a791e97c949826bad28dc349b542453a/fieldpulse-fieldpulse.png "Product Avatar Image") FieldPulse 4.7/5(371) [ Compare Now ](https://www.g2.com/compare/fieldpulse-fieldpulse-vs-zuper) ##### ##### Zuper Features Before the Job Calendar Dispatch Roles On the Job Location Employee Communication Behavior Monitoring After the Job Reports Analytics Billing & Invoicing Agentic AI - Field Service Management Autonomous Task Execution [ View More Features ](https://www.g2.com/products/zuper/features) ##### Categories on G2 [Field Service Management](https://www.g2.com/categories/field-service-management) ##### Explore More [Which VoIP software is best for customer support teams](https://www.g2.com/discussions/which-voip-software-is-best-for-customer-support-teams)[Vaccine Tracking](https://www.g2.com/articles/g2-introduces-new-vaccine-tracking-software-category)[Top-rated MFT software solutions](https://www.g2.com/discussions/top-rated-mft-software-solutions) [What PLM platforms integrate well with CAD tools like CATIA and NX so engineers do not have to manually push design data into a separate system?](https://www.g2.com/discussions/what-plm-platforms-integrate-well-with-cad-tools-like-catia-and-nx-so-engineers-do-not-have-to-manually-push-design-data-into-a-separate-system%20)[What are the best enterprise service bus platforms for connecting legacy banking systems without rebuilding infrastructure?](https://www.g2.com/discussions/what-are-the-best-enterprise-service-bus-platforms-for-connecting-legacy-banking-systems-without-rebuilding-infrastructure)[Pros and Cons Details](https://www.g2.com/products/zuper/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)