--- title: Zuper Reviews meta\_title: 'Zuper Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 152 reviews by the users' company size, role or industry to find out how Zuper works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 152 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Zuper Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Zuper but has limited features. Are you part of the Zuper team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Zuper is the most adaptable and intelligent field service management (FSM) solution that helps service businesses automate scheduling, dispatching, mobile workforce operations, and customer communications. Designed for mid-market and enterprise organizations, such as Roofing, HVAC, Plumbing, Electrical, and other field service companies—Zuper transforms technology into a competitive advantage. With Zuper’s unrivalled technology, organizations can empower field teams, delight customers and grow their businesses, transforming their teams into Zuper heroes. Key features: Intelligent Scheduling & Dispatching Automate scheduling and routing by matching jobs to the right technician based on skills, availability, territory and proximity, and generate efficient recurring routes to save travel time and fuel. Mobile App with Offline Mode Empower technicians with a user-friendly iOS/Android interface for job details, service history, checklists and customer data—even without connectivity—so they have everything they need onsite. Customer Portal & Real-Time Updates Offer end users a self-serve portal for service requests, quote approvals, job tracking, online payments and automated ETAs/notifications to keep customers informed at every step. No-Code Workflows & Automation Empower operations teams to build end-to-end workflows for scheduling, invoicing, contract renewals and notifications via drag-and-drop logic, reducing manual effort and errors. Analytics & Reporting Turn operational data into actionable insights with customizable dashboards and reports on workforce productivity, service performance and revenue trends, accelerating business growth through upsell opportunities and instant payments. Scalable Integrations Connect to 60+ best-in-class applications—such as HubSpot, QuickBooks, Zendesk and Sage—via prebuilt connectors and open APIs to maintain a unified, extensible technology stack. * * * Seller [Zuper](https://www.g2.com/sellers/zuper) Discussions [Zuper Community](https://www.g2.com/products/zuper/discuss) Languages Supported German, English, French, Italian, Dutch, Portuguese, Russian, Spanish, Swedish Solution Type All-in-One Overview by Raghav Gurumani (CTO at Zuper | Forbes 30 Under 30) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 7 months [ View More Pricing Information ](https://www.g2.com/products/zuper/pricing) ## Top-Rated Alternatives [ ![Jobber](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jobber") Jobber 4.6/5(526) ](https://www.g2.com/products/jobber/reviews) [ ![ServiceTitan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ServiceTitan") ServiceTitan 4.4/5(375) ](https://www.g2.com/products/servicetitan/reviews) [ ![FieldPulse](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "FieldPulse") FieldPulse 4.7/5(371) ](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) [ View All Alternatives ](https://www.g2.com/products/zuper/competitors/alternatives) ## User Insights Average based on 152 real user reviews. Implementation Time 3 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Zuper Integrations (37) What do users say about integrations? Integration information sourced from real user reviews. 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RG Rahul G. Director Small-Business (50 or fewer emp.) 5/5/2023 "Using Zuper Pro product for field team management." 5/5 What do you like best about Zuper? The Zuper Pro is a really quick and responsive App. All last-mile tasks can be examined, monitored, updated, and adjusted, and they have been accomplished fast. We were able to offer synchronized services to our esteemed customers. Additionally, integration is possible for the necessary Apps (such as Twillo, Zoho CRM, and Zoho Accou) which helped us with seamless operation. Finally, Zuper's outstanding support team. Review collected by and hosted on G2.com. What do you dislike about Zuper? Pricing details should be available on the website. Review collected by and hosted on G2.com. What problems is Zuper solving and how is that benefiting you? We are able to synchronize the tasks, customers, and management team in one go. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Laura R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laura R.") LR Laura R. Head of Operations Small-Business (50 or fewer emp.) 12/7/2022 "Zuper is helping us to scale up our operations and increase the quality of our customer experience" 5/5 What do you like best about Zuper? Zuper is super user-friendly. Our employees love using it because it helps to get the work done instead of bureaucratically getting in the way. Besides, Zuper feeds our customers with information and reports of the services, improving their experience with us. Zuper also has a fantastic support team that gets involved and helps you with any problem. It is honestly a brilliant field service tool, the best there is. Review collected by and hosted on G2.com. What do you dislike about Zuper? So far, we are managing to solve all the problems ahead. No significant issues appeared, and everything was resolved quickly by support. We have been using Zuper for the last year, and there are no complaints. Review collected by and hosted on G2.com. What problems is Zuper solving and how is that benefiting you? Zuper Pro helps us: - to keep the team in the correct workflow for the field jobs; - to record the jobs we do; - management of our resources for field operations; - maintain our customers informed about jobs we are currently doing for them. With all this, we can keep track of our operations only by looking at Zuper. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic NK Nikita K. Technical Specialist Mid-Market (51-1000 emp.) 11/22/2022 "Very Intuitive and Powerful" 5/5 What do you like best about Zuper? Zuper Pro allows our team to work on projects and the documentation for said projects in parallel. This saves so much time and takes a load off of our shoulders. Review collected by and hosted on G2.com. What do you dislike about Zuper? Zuper is still being developed and worked on as time goes on. Naturally, some bugs can occur, but there has been nothing I've encountered that does not have a workaround. Review collected by and hosted on G2.com. What problems is Zuper solving and how is that benefiting you? Our workflow requires a lot of documentation when we are on-site. However, it is not always convenient for us or our customers for us to start filling out documents while we are in their presence or outside of the office. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Ricardo Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ricardo Z.") RZ Ricardo Z. Managing Partner Small-Business (50 or fewer emp.) 3/24/2023 Business partner of the seller or seller's competitor, not included in G2 scores. "The best SaaS Field Service Management solution out of the box with industry flavors" 5/5 What do you like best about Zuper? Easy to use and complete solution that considers all the required features for all company sizes to generate a great customer experience. Review collected by and hosted on G2.com. What do you dislike about Zuper? Invoicing feature is excellent, but it needs to be localized to the legislation in different countries. Review collected by and hosted on G2.com. What problems is Zuper solving and how is that benefiting you? Streamline your field processes and deliver the best service possible with the most flexible and customizable field service management software available today. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Joseph K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joseph K.") JK Joseph K. Sr. Managing Director of Operations Mid-Market (51-1000 emp.) 12/12/2022 "Amazing!" 4.5/5 What do you like best about Zuper? The UI is simple and easy. The API integration is a snap. The Zuper product itself is a huge asset to our organization. The only thing better than the product is the sales and implementation team. They answered all of our questions and even jumped on a call with us several times to answer questions over the Thanksgiving break. Amazing! Review collected by and hosted on G2.com. What do you dislike about Zuper? The install did take a bit longer than we had anticipated up front. This is partially our fault but sales could have been slightly more transparent/accurate. Review collected by and hosted on G2.com. What problems is Zuper solving and how is that benefiting you? This software helps to organize our time and materials installation department. Integration with our accounting team is much smoother. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Yoni L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yoni L.") YL Yoni L. Program Manager Small-Business (50 or fewer emp.) 2/6/2023 "Seriously Powerful Platform, Intuitive and Easy to Use" 4.5/5 What do you like best about Zuper? Zuper Pro is a powerful tool for any field service management team. The ability for back-offices to efficiently and easily dispatch their technicians is astounding. Review collected by and hosted on G2.com. What do you dislike about Zuper? Can't think of anything. Zuper's team has attended to any problems we've encountered. Their customer service is available and ready, and willing to help. It's been great working with them so far. Review collected by and hosted on G2.com. What problems is Zuper solving and how is that benefiting you? Ease of dispatching, job creation, monitoring employees, tracking equipment, managing customers, tracking payments, payment collection, bill creation. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic MJ Megan J. Project Manager Small-Business (50 or fewer emp.) 12/13/2022 "Great program, user friendly" 5/5 What do you like best about Zuper? The most helpful thing about Zuper is the ability to customize different aspects of the job process to our specific needs. Abi V has been very helpful! Review collected by and hosted on G2.com. What do you dislike about Zuper? Nothing - everything works well and the support from the Zuper team is exceptional. Review collected by and hosted on G2.com. What problems is Zuper solving and how is that benefiting you? Zuper helps us to organize our jobs, invoices, and information and manage our day to day operations Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") UC Verified User in Computer & Network Security Mid-Market (51-1000 emp.) 4/8/2022 "The best part has to be support" 4.5/5 What do you like best about Zuper? The best with zuper has to be the customer support. Zuper has a lot fantastic features that helped us. We've made use of the dashboard with reports and analytics a lot at the boardroom. Our field agent use the inbuilt live tracking and communication system daily which help us a lot. Review collected by and hosted on G2.com. What do you dislike about Zuper? I don't dislike any think as of now. If we have vendor management module is will be good. Review collected by and hosted on G2.com. What problems is Zuper solving and how is that benefiting you? We have extensively used analytics. You get a big picture of your business in the dashboard with zuper. You can go in depth into the individual jobs and even do a performance appraisal of employees. We've made many informed decisions after subscribing zuper. Review collected by and hosted on G2.com. Show More Response from Sanjana Uppili of Zuper [Editedit](https://www.g2.com/survey_responses/zuper-review-6489461/official_response/edit) We are so happy to get such a positive review from you. We went through what you disliked about our platform and we are working on it. Thank you! 12/12/2022 Validated ReviewerSource: Organic ![Goutham Sai E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Goutham Sai E.") GE Goutham Sai E. Co-Founder Mid-Market (51-1000 emp.) 3/25/2022 "Zuper - One stop solution to manage our Workforce and Customer efficiently." 5/5 What do you like best about Zuper? Zuper Pro is built user-friendly to manage the workforce and customers of any organization in a very organized manner. We can configure all the required settings upfront and use them on the go. We are using Zuper to manage the timesheets of our employees and services to be performed for our customers at definite intervals. Before Zuper we used to have different apps to manage them which is difficult to track and use it. Zuper can scale to any range of businesses which can be small-scale to large-scale companies. Review collected by and hosted on G2.com. What do you dislike about Zuper? To this date of using Zuper, I haven't come across any difficulty in serving my purpose of Timesheet management and Customer Service Management. Zuper team has made this software so user-friendly that anyone can easily take a tour and get going. Review collected by and hosted on G2.com. What problems is Zuper solving and how is that benefiting you? Workforce management is achieved efficiently by allowing my employees to log their efforts and productively track them. We can track the productivity of our employees easily. In addition, we are managing our customer service through Zuper by adding our Clients/Customer and their service history is managed in an organized way. We can make follow-ups on the live status of the service being done to our clients. This has increased our customer service satisfaction overall. We can track the overall efforts our team as well. Review collected by and hosted on G2.com. Show More Response from Sanjana Uppili of Zuper [Editedit](https://www.g2.com/survey_responses/zuper-review-5457105/official_response/edit) This review made us smile bright! We are glad to know that there’s absolutely nothing you dislike about us and the timesheet management feature was extremely beneficial to your business. Current UserValidated ReviewerSource: Organic DD Dilip D. Director Small-Business (50 or fewer emp.) 5/12/2022 "Effective Job calendar and easy adoption" 5/5 What do you like best about Zuper? There is an effective job calendar which provides an easy way for jobs done and the software is also integrated with Zoho CRM and Zendesk. It is extremely easy to use, and we never knew that the setting up process was this easy. Review collected by and hosted on G2.com. What do you dislike about Zuper? There is nothing I dislike about the product. The product is great as such. Review collected by and hosted on G2.com. What problems is Zuper solving and how is that benefiting you? The job calendar, workorder, timesheet management, CRM processes all in place and it’s easy to monitor the work, there’s less paperwork. The new dispatch board has proved to save a lot of time with managers and field technicians. We have been able to set this up with the support team at Zuper helping us completely. Review collected by and hosted on G2.com. Show More Response from Sanjana Uppili of Zuper [Editedit](https://www.g2.com/survey_responses/zuper-review-6605370/official_response/edit) We are so happy to get such a positive review from you and we are zuper elated that there is nothing you dislike about Zuper. Thank you so much to take your time out to write this review for us! Current UserValidated ReviewerSource: Organic ## Questions about Zuper? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Zuper ](https://www.g2.com/products/zuper/discussions/new) GU Guest User • Last activity about 2 years ago What is Zuper Pro used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-zuper-pro-used-for) [ View all Discussions ](https://www.g2.com/products/zuper/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 7 months ### Average Discount 7% [ View More Pricing Information ](https://www.g2.com/products/zuper/pricing) Zuper Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_70d5d734a8a49048eb302dcef9d03dc9/jobber.png "Product Avatar Image") Jobber 4.6/5(526) [ Compare Now ](https://www.g2.com/compare/jobber-vs-zuper) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d463ff5f1df1cfe7930e7899066ab520/servicetitan.png "Product Avatar Image") ServiceTitan 4.4/5(375) [ Compare Now ](https://www.g2.com/compare/servicetitan-vs-zuper) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a791e97c949826bad28dc349b542453a/fieldpulse-fieldpulse.png "Product Avatar Image") FieldPulse 4.7/5(371) [ Compare Now ](https://www.g2.com/compare/fieldpulse-fieldpulse-vs-zuper) ##### ##### Zuper Features Before the Job Calendar Dispatch Roles On the Job Location Employee Communication Behavior Monitoring After the Job Reports Analytics Billing & Invoicing Agentic AI - Field Service Management Autonomous Task Execution [ View More Features ](https://www.g2.com/products/zuper/features) ##### Categories on G2 [Field Service Management](https://www.g2.com/categories/field-service-management) ##### Explore More [Which VoIP software is best for customer support teams](https://www.g2.com/discussions/which-voip-software-is-best-for-customer-support-teams)[Vaccine Tracking](https://www.g2.com/articles/g2-introduces-new-vaccine-tracking-software-category)[Top-rated MFT software solutions](https://www.g2.com/discussions/top-rated-mft-software-solutions) [What PLM platforms integrate well with CAD tools like CATIA and NX so engineers do not have to manually push design data into a separate system?](https://www.g2.com/discussions/what-plm-platforms-integrate-well-with-cad-tools-like-catia-and-nx-so-engineers-do-not-have-to-manually-push-design-data-into-a-separate-system%20)[What are the best enterprise service bus platforms for connecting legacy banking systems without rebuilding infrastructure?](https://www.g2.com/discussions/what-are-the-best-enterprise-service-bus-platforms-for-connecting-legacy-banking-systems-without-rebuilding-infrastructure)[Pros and Cons Details](https://www.g2.com/products/zuper/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)