Zuora Pricing

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Name	Price	Features
Nine	Contact Us	Zuora Nine™ brings business model innovation to multi-divisional enterprises: https://www.zuora.com/what-is-zuora/editions/nine/
Enterprise	Contact Us	Zuora’s Enterprise edition brings midmarket businesses into the subscription world: https://www.zuora.com/what-is-zuora/editions/enterprise/
Growth	Contact Us	Zuora’s Growth edition lets startups and small businesses go big: https://www.zuora.com/what-is-zuora/editions/growth/

Zuora pricing & plans

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Pricing information for Zuora is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Zuora must be conducted with the seller.

Pricing information was last updated on August 14, 2018

Zuora Pricing-Related Review

MB

Meighan B

Technical Architect

Information Technology and Services

Mid-Market(51-1000 emp.)

Validated Reviewer

Review source: Organic

Oct 21, 2014

"Project Team for implementation @ multiple companies"

What do you like best?

My first experience with Zuora was good, They were friendly, responsive, open to our ideas, and let us openly discuss our needs v what was available. The second time I worked with Zuora, they had taken a large number of our changes and customizations and integrated them into their product, showing me they really listen to their customers. Having a company take action and then change their product based on their customers, led to me feeling like I was heard and understood, and that is what I like best. That,a dn the fact that subscription management in SF is difficult and Zuora really made our lives easier. Review collected by and hosted on G2.com.

What do you dislike?

The second time I worked with them they were less responsive, and had a number of bugs, due to what I felt was a lack of testing and need to push fast and hard, rather than focus on quality with changes. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make sure they understand your business needs before going forward, not just that they can repeat them back to you

Don't jump on the release day one

Add time to the estimated implementation, both of my experiences have been multiple weeks over. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Subscription management. Being at a number of High Tech SaaS companies, I have learned that subscription tracking is one of the most difficult parts of the process. When to make renewals, how to make renews, price books, discounts, approvals, it is so complicated and despite best efforts there are pieces that don't quite fit the puzzle. Working with a company that has experience, although no solution is perfect, really helps simplify and streamline the process. Another benefit is realizing that it isn't' necessary to reinvent the wheel, there are plenty of unique companies just like ours Review collected by and hosted on G2.com.

Helpful?

UI

User in Internet

Mid-Market(51-1000 emp.)

Validated Reviewer

Review source: Organic

Oct 02, 2013

"Improving product, should spend its budget on product not marketing"

What do you like best?

Can handle a lot of bill runs (we have a lot of small value customers).

Good at quikcly changing prices

Easy for sales team to build quotes

Locks down month end reporting and recognises revenue automatically. Review collected by and hosted on G2.com.

What do you dislike?

The company is big, make that MASSIVE, on marketing and that always worries me. I attended their Subscribed Event and nearly vomited on the sickly sweet "we're so excited about our new launch" and then proceeded to announce nothing materially interesting to us.

Here are some more specifics:

- Revenue recognition rules are pretty basic

- It doesn't deal with Currency conversion

- Usage uploads work only after 5-10 attempts with no obvious reason why and then get recorded as £0 recurring revenue (despite recurring)

- OneTime products look clunky on invoices (they get given a single date as the time period, which is wrong) and clutter the list of subscriptions (which ones are active vs OneTime?)

- If you are using SFDC it can't report historic metrics like MRR

- No data uploader Review collected by and hosted on G2.com.