The security behind this product is very well developed and can make clients feel safe. There is a ton of custom features with this software so help your company's billing products be easily integrated with Salesforce. Review collected by and hosted on G2.com.

The entire user experience as well as client experience. I, along with every member on my sales team have lost multiple deals due to Zuora functionality not working. Software is extremely buggy, slow, and not the easiest to use. Clients experience a lot of the bugs and when they are putting their credit card or bank account information to spend thousands of dollars on your product, this is their first experience. The Zuora system not working. I have spent hours working with engineers trying to get client's payment information to work so I can simply close a deal. This system has caused so many issues and clients have walked away because of Zuora's lack of working properly. Review collected by and hosted on G2.com.

There is an easy integration with salesforce to close out deals and send to zuora. Review collected by and hosted on G2.com.

In our instance there is not much visibility for sales team, need to go through billing team for issues. Review collected by and hosted on G2.com.

After migrating from an internal billing system to a 3rd party billing solution that almost killed our company, we migrated to Zuora. Quite simply, it works and we look forward to adding different applications as we grow. At this point, we have a simple product offering and do not need RevPro. However, I envision we will one day so am glad that Zuora is ahead of my needs - not the other way around. Review collected by and hosted on G2.com.

I believe some of the reporting is cumbersome making it difficult to get all the stats on our business. Review collected by and hosted on G2.com.

Once Zuora is implemented, it is quite easy to use and you can rely on it to work as expected. There's a decent amount of functionality that will work for most use cases. Review collected by and hosted on G2.com.

Zuora's data structure is a complete mess, and it's difficult to integrate with other systems or to use its data for reporting. Don't take this criticism lightly. It can be extremely frustrating to deal with and doesn't scale well when a business grows. Review collected by and hosted on G2.com.

We are able to do invoicing and reporting all within Zuora. It is so useful to be able to do multiple things in one system. Zuora has been great for our billing and reporting! Review collected by and hosted on G2.com.

Some of the reports and functions in Zuora aren't that intuitive, but once you figure out the ropes, Zuora is a great tool for billing and reporting. Review collected by and hosted on G2.com.

Zuora is an ideal tool, a quick creation of all types of invoices and payments, in a simplified way, thanks to its redesigned and built-in templates, which are configured, all types of data, percentages and other necessary data to make payments and bills agilely. Review collected by and hosted on G2.com.

you need to have extensive experience in programs, accounting, sales or similar, for the correct use of this software, since its configuration is not as simple as it seems, and to give it an appropriate use, you must have experience with this type of Applications, for novice users, can be difficult to use. Review collected by and hosted on G2.com.

Tracks customer's usage so I don't have to do it manually Review collected by and hosted on G2.com.

Only know how to use the basic features. Besides that I don't have complaints Review collected by and hosted on G2.com.

The simple user navigation, flexibility around making changes, less IT dependency and lot more. Review collected by and hosted on G2.com.

There are areas where RevPro is still not matured enough like PS, Commisions and Royalty cost calculations. Yes, it does some part, but its not there for a customer to pick and choose as one tool. Review collected by and hosted on G2.com.

The new suite of services (such as workflows and data query) look to be super promising and I hope that they will allow us to streamline our business processes. Review collected by and hosted on G2.com.

Some of the basic things we'd like to do aren't built in features yet. Such as placing an exchange rate on an invoice without having to use their one offered solution (very pricey). Review collected by and hosted on G2.com.

Best at syncing with salesforce, prorating invoices and charging monthly for standard services Review collected by and hosted on G2.com.

Does not adjust well to specific company situations which could lead to billing errors but this is not the norm Review collected by and hosted on G2.com.