Mixi de zultys is a telephone exchange where the IP telephony of the company is configured in which the creation of the users and the extensions are made to make the communications between the extensions. This telephone exchange zultys are implemented in all branches of the company. Review collected by and hosted on G2.com.

In the years of implementing the central zultys we have not had problems for the implementation and configuration since it is an easy interface to configure, we have not had problems when implementing it or managing it. We are very happy with the functionality of the plant. Review collected by and hosted on G2.com.

Mxie is the most compact digital telephone of all the virtual telephony equipment that I have known. Thanks to this tool I can carry out the control of every incoming and outgoing call of the company. In the same way in this daily service as this call center. The administrative part which my person counts with a DID number and additionally comes with a master number of a CPA servic Review collected by and hosted on G2.com.

The only thing I do not want or like about the equipment is that when performing different functions, such as a conference or call transfer, it does not allow to continue working, since the tool hangs. Additionally, it does not show a connection or call error when it is executed, as would a normal desk phone with access to the telephone exchange. Therefore to supervise a call, it would have to be done from the log of the telephone exchange. Review collected by and hosted on G2.com.

This tool I like because it is literally a phone in the hands of your computer, it is a digitalization of the calls from your telephone exchange. it serves to perform many functions such as a desk or cell phone. It guarantees that you can make calls and receive calls without any problem. Thanks to her I can have knowledge of missed, executed and unattended calls I have had under my profile or extensions failing. I like it for its simplicity and functionality, both at work and personally Review collected by and hosted on G2.com.

Of this tool, I do not like that it sometimes hangs, because of so many configurations per call queue or some call insistence is completely hanging, therefore, I must fully start the whole tool to synchronize all the work, which this gives me to make the calls. Adiocionalmente the tool as graphical interface, they are not showy, like any other computerized Telephone Review collected by and hosted on G2.com.

easy to use and navigate -makes it easier to reach out to people and get a faster response Review collected by and hosted on G2.com.

slow to use on VPN or doesn't work well - it hangs or the status does not update Review collected by and hosted on G2.com.

I like how you can see all the calls that have come in and see what is currently parked. Review collected by and hosted on G2.com.

It is a little difficult to manage the software, even on the computer. I wish it was a little easier to assign calls to people. Review collected by and hosted on G2.com.

I enjoy how easy the system is to use. After a brief tutorial you are able to use the system with ease. Review collected by and hosted on G2.com.

It can be overwhelming at first; however once you understand the system it is such a huge time saver. Review collected by and hosted on G2.com.

The best thing about MXIE is that I don't have to have a physical phone taking up room on my desk. It works well for taking and transferring calls. I also like the Buddy feature. I'm probably not using it correctly, but I use it to see if my co-workers are busy on the phone with a customer, or if they are away. Review collected by and hosted on G2.com.

I dislike the interface especially. When I'm on a call and I need to transfer or hang up, it takes me way too long to locate the T or End Call buttons every time. They are each one of the tiniest buttons in the whole app. I would recommend this app 100% if they would do a redesign of the interface to prioritize features that are more important. Review collected by and hosted on G2.com.

I love that it brings the feeling of AIM up to par with current technology. I can call, message and record all of my communication in the background while I work with ease. There is no searching through caller id and pulling emails as it keeps everything nice and chronologically organized. Review collected by and hosted on G2.com.

I dislike that sometimes I wonder if its running because it isn't always necessarily in your vision but that is more proof to show how great the program is. Even when we wonder about if its running, it always turns out to be so sometimes its so discrete you forget its there. Review collected by and hosted on G2.com.

Zultys MXIE allows you to take your phone with you everywhere. From a Softphone on your PC or Mac, a Mobile app on the go along with working with hard phones for your office. It is a full featured cloud phone system. Review collected by and hosted on G2.com.

The software feels a bit outdated than some of the other systems I've used. Thought it does have the features I need. Review collected by and hosted on G2.com.

I don't need to think about running phone calls as they get put through the queue. The post-call cool down period is also absolutely essential given large call volumes. Review collected by and hosted on G2.com.

Its a little difficult to get used to in terms of the different windows and fields that are available but this is a minor issue. Review collected by and hosted on G2.com.