--- title: Zulip Reviews meta\_title: 'Zulip Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 117 reviews by the users' company size, role or industry to find out how Zulip works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 117 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Internal Communications url: https://www.g2.com/categories/internal-communications --- # Zulip Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Zulip but has limited features. Are you part of the Zulip team? [Upgrade your plan](https://my.g2.com/zulip/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Zulip is an organized team chat application for distributed teams. Zulip’s 100% open-source software is available as a cloud service or a self-hosted solution. With conversations organized by topic, Zulip is ideal for both live and asynchronous communication Zulip serves startups, and small and mid-sized businesses, as well as communities with up to tens of thousands of members. It’s used by thousands of organizations around the world. Developed as an open-source project since 2015, Zulip is stewarded and financially supported by a values-driven company designed for long-term sustainable development. * * * Seller [Kandra Labs](https://www.g2.com/sellers/kandra-labs) Discussions [Zulip Community](https://www.g2.com/products/zulip/discuss) Languages Supported Bulgarian, Czech, German, English, Persian, Finnish, French, Hungarian, Indonesian, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Romanian, Russian, Sinhala, Spanish, Turkish, Ukrainian, Chinese (Simplified), Chinese (Traditional) Solution Type Best-of-Breed Overview by Alya Abbott Show More ## Pricing Pricing provided by Zulip. ### Zulip Coud Free Free ### Zulip Cloud Standard $6.67 1 user Per Month [ View More Pricing Information ](https://www.g2.com/products/zulip/pricing) ## Top-Rated Alternatives [ ![Slack](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Slack") Slack 4.5/5(39,261) ](https://www.g2.com/products/slack/reviews) [ ![Rocket.Chat](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rocket.Chat") Rocket.Chat 4.2/5(374) ](https://www.g2.com/products/rocket-chat/reviews) [ ![Mattermost](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mattermost") Mattermost 4.3/5(369) ](https://www.g2.com/products/mattermost/reviews) [ View All Alternatives ](https://www.g2.com/products/zulip/competitors/alternatives) ## User Insights Average based on 117 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Zulip Integrations (3) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") GitHub ](https://www.g2.com/products/github/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") GitLab ](https://www.g2.com/products/gitlab/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Jira ](https://www.g2.com/products/jira/reviews) Show More ![Testnet s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Testnet s.") TS Testnet s. Assistant manager Small-Business (50 or fewer emp.) 5/8/2026 "Organized Team Chats with Topics, Custom Notifications, and Smooth Scaling" 5/5 What do you like best about Zulip? What I like best about Zulip is how it keeps conversations organized using topics inside channels. Unlike regular chat apps where messages get lost quickly, Zulip makes it easy to follow discussions without confusion. The interface is simple, notifications are customizable, and it works well for both team communication and project discussions. I also liked that it supports integrations and runs smoothly even with larger teams. Review collected by and hosted on G2.com. What do you dislike about Zulip? One thing I dislike about Zulip is that the interface can feel a bit overwhelming for new users at first, especially because of the topic-based conversation system. It takes some time for teams to fully adapt compared to simpler chat apps. Also, some integrations and advanced settings require extra setup, which may not be very beginner-friendly. Review collected by and hosted on G2.com. What problems is Zulip solving and how is that benefiting you? Zulip helps solve the problem of messy and unorganized team communication. Its topic-based conversations make it much easier to track discussions, especially in teams handling multiple projects at the same time. This has benefited me by reducing missed messages, improving collaboration, and saving time when searching for past discussions or decisions. It’s also very useful for remote and asynchronous work because conversations stay clear and structured even when team members reply at different times. Review collected by and hosted on G2.com. Show More 5/10/2026 Current UserValidated ReviewerSource: Organic ![sambhav j.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "sambhav j.") SJ sambhav j. Dealsquad Small-Business (50 or fewer emp.) 4/30/2026 "Zulip Review: Organized and Efficient Team Communication Tool" 4/5 What do you like best about Zulip? What I like most about Zulip is its clean and structured UI/UX, especially the stream and topic-based messaging system. It keeps conversations well-organized, so it’s easy to navigate and find specific discussions without confusion. Along with that, Zulip supports useful integrations with tools like GitHub, which improves workflow. Its performance is smooth and reliable even with multiple chats running at once. The pricing is also reasonable, with a free version available, making it a good value for teams. Additionally, the onboarding process is simple, and support resources are helpful for new users. Overall, this combination of organization, efficiency, and usability is what I like best about Zulip. Review collected by and hosted on G2.com. What do you dislike about Zulip? One thing I dislike about Zulip is that its topic-based system can feel confusing at the beginning. New users often take time to understand streams and topics, which makes the onboarding slightly difficult compared to simpler chat apps. The UI, although organized, can feel a bit overwhelming when there are too many streams and messages. In terms of integrations, while Zulip supports many tools, it is still not as extensive or seamless as some competitors. Sometimes, performance can feel slightly slower when handling very large conversations. Also, the advanced features are not very intuitive, which affects the overall user experience. Overall, Zulip is powerful, but the learning curve and slightly complex interface can be a drawback for beginners. Review collected by and hosted on G2.com. What problems is Zulip solving and how is that benefiting you? Zulip solves the common problem of messy and unorganized team communication. In many messaging apps, conversations get mixed up, and it becomes difficult to track important discussions. Zulip solves this by using streams and topics, which keep messages properly organized. It also helps in reducing time waste because I can easily find specific conversations without scrolling through long chats. This improves productivity and makes teamwork more efficient. Another problem it solves is managing multiple discussions at once. With its structured system, I can focus on different topics without confusion. Overall, Zulip benefits me by making communication clear, saving time, and helping me stay organized while working or studying. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") CC Verified User in Computer Software Mid-Market (51-1000 emp.) 4/30/2026 "Ideal for Contractors with Multi-Organization Support" 5/5 What do you like best about Zulip? I use Zulip to chat with a client and it lets me store messages easily. I love the nice interface, which really looks good. I appreciate the multi-organization feature, which is critical for a contractor like me. The initial setup was super easy; I have it on my Macbook and Phone. Review collected by and hosted on G2.com. What do you dislike about Zulip? Even though I have dark mode enabled, the settings screen still shows up in light mode. It’s a minor annoyance, but I also realize this is the main settings area, not the organization settings. With that in mind, it makes more sense that it would look different. Review collected by and hosted on G2.com. What problems is Zulip solving and how is that benefiting you? Zulip makes it easy for me to store and find messages, and the interface is clean and pleasant to use. The multi-organization feature is especially important for me as a contractor, since I can keep different workspaces separate. Overall, it helps me collaborate smoothly with my team. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") AO Verified User in Oil & Energy Mid-Market (51-1000 emp.) 4/20/2026 "Zulip’s Threaded Model Keeps High-Volume Team Communication Organized" 4.5/5 What do you like best about Zulip? The best thing about this Zulip platform is its capability of handling a high volume of communication and its structure. Their threaded conversation model makes our overall convovery organised than the other traditional chat tools, specifically for technical or even for distributed teams. Review collected by and hosted on G2.com. What do you dislike about Zulip? Their interface and conversation model tools are slightly complex at the initial stages, specifically for users from Slack or even WhatsApp. This requires a mindset shift from the topics and streams. Though their user interface is powerful, it still needs more fine-tuning. Their intuition should be improved as well. Review collected by and hosted on G2.com. What problems is Zulip solving and how is that benefiting you? Zulip solves the problem of hassle and unstructured communication in most of the chat tools, and conversation overlaps as well. With this platform, our discussions are organised by our topics, which makes our tasks such us track desissions and revisiting conversations, these are very remote and technical discussions. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Michele S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michele S.") MS Michele S. Csr Hospital & Health Care Enterprise (\> 1000 emp.) 3/7/2026 "Efficient Team Communication with a Learning Curve" 3.5/5 What do you like best about Zulip? I find Zulip to be an excellent communication platform for teams, as it allows organizing searchable discussions instead of fast-moving chat. Its topic-based structure and open-source flexibility make Zulip stand out compared to other messaging apps. I also appreciate its powerful search tool, customizable notifications, message filters, and the unlimited conversation history, which I find truly wonderful. Review collected by and hosted on G2.com. What do you dislike about Zulip? I find the streams and topic systems can be confusing for users who are used to simpler chat apps like Slack or Discord. Also, the mobile experience and notifications can be inconsistent or lacking certain desktop features. Additionally, there is a learning curve with Zulip that can be a bit difficult. Review collected by and hosted on G2.com. What problems is Zulip solving and how is that benefiting you? Zulip helps me keep team conversations organized and productive, offering powerful search tools, customizable notifications, and unlimited conversation history. Its topic-based structure and open-source flexibility make it a standout communication platform compared to fast-moving chats. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Frederick G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Frederick G.") FG Frederick G. Administrator Enterprise (\> 1000 emp.) 11/3/2025 "Highly Organized Topic-Based Conversations" 5/5 What do you like best about Zulip? The main advantage that helped me and that I liked about Zulip is its topic-based messaging system, which allows me to organize all conversations into specific channels within channels. This keeps information clear and allows for more focused conversations, enabling me to track different topics without getting lost in a sea of ​​messages. Another feature I liked is its excellent customer service; they are agile and very professional in their responses. The integrations with other tools like GitHub and Jira also make projects more fluid. Review collected by and hosted on G2.com. What do you dislike about Zulip? Overall, I feel it's a good platform, but one area for improvement is its notification system. Sometimes it seems outdated and doesn't send notification reports until it's reopened. Review collected by and hosted on G2.com. What problems is Zulip solving and how is that benefiting you? It has improved communication within my team. The topic-based organization and its integration with other platforms make it ideal for keeping everything organized and efficient. It has improved my performance and efficiency in responding correctly without getting into the wrong topic. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Neil W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neil W.") NW Neil W. CMO Small-Business (50 or fewer emp.) 11/3/2025 "Great Features, But Mobile App UX Needs Improvement" 5/5 What do you like best about Zulip? Great team chat for desktop. Love the threads-within-channels UX, help keep discussions organised, feels more intuitive than Slack. The Zulip team are very responsive to issue reports and requests, both in their community and over email. Our dev team likes it so much for internal chat that we've started a new server for our external dev community to get support when building on our open-source software. Also a big fan of Zulip's open-source approach, looking forward to more updates. Review collected by and hosted on G2.com. What do you dislike about Zulip? Mobile app UX still needs a lot of work IMO. Home screen should be recent conversations instead of inbox, a view which is completely missing in mobile. Generally feels fiddly to get to where you want. Also too easy to respond to messages in the wrong channel/thread, happens frequently. Mobile aside, the project is early, so still needs more polish, integrations, theme customization, etc. But despite these issues, I'd still recommend the platform. Review collected by and hosted on G2.com. What problems is Zulip solving and how is that benefiting you? Internal team chat and external community support. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Stian J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stian J.") SJ Stian J. Software Developer Small-Business (50 or fewer emp.) 10/30/2025 "Organized Team Collaboration" 5/5 What do you like best about Zulip? I like how I can stay up to date with my team that is working together on multiple things at once, without it feeling chaotic. Even though we work on several different things, Zulip makes it easy to focus on one thing at a time when you need to, and also catch up on what's been going on while you were gone. The way messages are grouped by short- or long-lived topics makes it much more organized than any alternative real-time chat I've ever used. Review collected by and hosted on G2.com. What do you dislike about Zulip? Parts of the UI feel less polished than the more widely-used alternatives. Review collected by and hosted on G2.com. What problems is Zulip solving and how is that benefiting you? Zulip helps my team stay organized while collaborating in real time. From day to day, some of us are together in the office, and some are working from home. The superior threading model means we can discuss multiple topics both sync and async. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JW Jesse W. CEO Small-Business (50 or fewer emp.) 10/31/2025 "Zulip: Organized Discussions and Generous Free Tier for Startups" 5/5 What do you like best about Zulip? The two-tiered structure of the channels split into topics makes it very easy to keep discussions focused. The free tier is very generous and more than plenty for our small startup. Whenever we had any issues, we could easily reach them and get them resolved. Overall, Zulip has become both a chat app and an organic repository of knowledge for our organisation. Review collected by and hosted on G2.com. What do you dislike about Zulip? The interface can be a bit clunky at times, where sometimes it does things slightly differently than you'd expect. But I can't even come up with concrete examples right now, so it's not a major thing. Review collected by and hosted on G2.com. What problems is Zulip solving and how is that benefiting you? We needed a chat app that could also become an organic repository of knowledge. We started with Slack, but the cuts to the free tier made it unusable. Moreover, conversations would get very messy with just one layer of channels. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 1/20/2026 "Good idea, rough edges, painful for broad adoption" 3/5 What do you like best about Zulip? The topic/thread model is smart, when it works you can follow discussions without drowning in noise. It keeps conversations organized and integrations route notifications well. For engineering teams it can reduce pointless pings when everyone follows topics correctly. Review collected by and hosted on G2.com. What do you dislike about Zulip? In practice, Zulip is harder to adopt than people expect. New users are confused by streams/topics, admins spend time training people, and the mobile app is unreliable. notifications are inconsistent and often duplicated. Search is weak for older threads, and some integrations behave erratically. The UI feels dated and clunky compared to Slack or Teams, which makes onboarding slower. For self-hosting, upgrades and scaling can be painful without strong ops experience. Review collected by and hosted on G2.com. What problems is Zulip solving and how is that benefiting you? It does keep threads discoverable, reducing some meetings, but the overhead to maintain discipline (topics, muting, notification rules) often offsets those gains for larger, less-disciplined teams. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Zulip? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Zulip ](https://www.g2.com/products/zulip/discussions/new) GU Guest User • Last activity 3 months ago Does Zulip have an app? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/does-zulip-have-an-app) [ View all Discussions ](https://www.g2.com/products/zulip/discuss) ## Pricing Options Pricing provided by Zulip. ### Zulip Coud Free Free ### Zulip Cloud Standard $6.67 1 user Per Month ### Zulip Cloud Plus $10.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/zulip/pricing) Zulip Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9e63e22d7684d77706e59d6b3f903ee8/rocket-chat.jpg "Product Avatar Image") Rocket.Chat 4.2/5(374) [ Compare Now ](https://www.g2.com/compare/rocket-chat-vs-zulip) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6111157b6ded2030827134a6a2ab74b5/mattermost.png "Product Avatar Image") Mattermost 4.3/5(369) [ Compare Now ](https://www.g2.com/compare/mattermost-vs-zulip) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f6ee5c9dddbf5c28b136829c8782ed1b/slack.png "Product Avatar Image") Slack 4.5/5(39,261) [ Compare Now ](https://www.g2.com/compare/slack-vs-zulip) ##### ##### Zulip Features Business Instant Messaging File Sharing Notifications Search Business Instant Messaging Audio Conferencing Video Conferencing Generative AI - Business Instant Messaging Text Summarization AI - Business Instant Messaging AI Powered Search Smart Notifications AI Powered Language Translation [ View More Features ](https://www.g2.com/products/zulip/features) ##### Categories on G2 [Business Instant Messaging](https://www.g2.com/categories/business-instant-messaging) ##### Explore More [Which live chat software is best for ecommerce](https://www.g2.com/discussions/which-live-chat-software-is-best-for-e-commerce-teams)[Best API lifecycle management platforms](https://www.g2.com/discussions/what-are-the-best-api-lifecycle-management-platforms)[Which is the best absence management software for large organizations?](https://www.g2.com/discussions/which-is-the-best-absence-management-software-for-large-organizations) [Which Google Workspace utilities automate bulk user operations and reduce IT administrative overhead for large organizations?](https://www.g2.com/discussions/which-google-workspace-utilities-automate-bulk-user-operations-and-reduce-it-administrative-overhead-for-large-organizations)[Best-rated onboarding software for sales teams](https://www.g2.com/discussions/best-rated-onboarding-software-for-sales-teams)[Pros and Cons Details](https://www.g2.com/products/zulip/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)