Zulip allows me to manage multiple conversations on multiple contexts and organizations with incredibly clarity and efficiency thanks to how it manages threads. It has complete keyboard control and marking threads as done is a pleasure and helps to keep the focus. Polls and international timezone translation are a great bonus, as the automagical formatting and (if you like it) the expandable super comfortable editor (not only a tiny tidy little window). :)

I also absolutely love that we can self-host the server, how stable it is and how easy it is to upgrade it. Also, hyper zealous organizations will adore that you can export all your information to keep it safe in some other place.

It is a great example of what can Free/Libre Open Source Software can create.

Did I mentioned that it also has great accessibility?

What else can we ask for? :) Review collected by and hosted on G2.com.

2 things that I don't dislike but would like to see:

- I would like to be able to quickly record audio and have it translated to text (I remember some talks about that a time ago), and

- I'd love to have a faster mobile app (also, I believe this in on course already). Review collected by and hosted on G2.com.

Zulip has enabled modern work-related communication within our small research group, making it easy to collect/keep information grouped according to research project.

In addition to connecting our team, it's convenient to add outside contributors / research partners.

Being able to use mathematical notation is a huge plus in my line of research.

The free access to the professional version which does not "forget" information after 3 months (Slack ..) is essential for us. And it's great that we do not have to self-host.

On the rare instances that we needed support or encountered a bug, the problem was solved quickly.

My group uses the product daily. Review collected by and hosted on G2.com.

It may not look as shiny as its competitors. But all one needs is in the right place. Review collected by and hosted on G2.com.

Zulip is a useful tool for communicating in groups with the least noise possible. The threaded model is really good, and much more useful than I thought it would be. The whole thing was easy to set up and the web client means that I don't have to install software just to chat to colleagues. It integrates reasonably well with the outside world (in our case, GitHub) which is legitimately useful to catch up with project progress. Review collected by and hosted on G2.com.

I'm not entirely convinced that workplace instant messaging is a Good Thing and would prefer something 'slower' like e-mail or something with more friction like a telephone call when it's really urgent. But this is not really Zulip's fault, and it does its best to minimise noise. Review collected by and hosted on G2.com.

Zulip provides a spam-free environment for communication with a mid-size group, further divided into smaller subgroups.

Our application for a free Cloud Standard hosting plan has been approved very quickly (we are a research lab within a public University).

I really appreciate that the entire history is searchable and that threads are very well supported.

We use zulip every day (and multiple times a day), both on the desktop and on a phone/tablet.

We add new users regularly (e.g. all students that are doing some project with us) and they have been able to use it immediately and without complaints.

The fact that it is open source guarantees that our messages are not stored in a silo, giving us a much larger leverage than other competing platforms.

The world clock feature has helped us several times when collaborating with people far away. Review collected by and hosted on G2.com.

The mobile applications are not as good as the web version, even though they are improving.

I would like to have (many) more integrations. Review collected by and hosted on G2.com.

I use zulip for communication inside my academic research group, and it works perfectly. I love the threading model (the main reason I prefer it to slack!), and it's super easy to make private channels for each different research project, public channels for scheduling, etc. Now I even use it to take notes on projects as we go (rather than my old method of either OneNote or Overleaf). Review collected by and hosted on G2.com.

The mobile app is not great, but that's OK -- since we're using it for research, we're all pretty much using it from the dekstop anyway. Review collected by and hosted on G2.com.

Our standards organization started using Zulip about 8 years ago. The ability to differentiate between streams (high-level collections of discussion threads users can follow or not) from threads is hugely powerful. We often have 5-20 different conversations happening simultaneously in the same stream and without threading, everything would be a muddled mess. The ability to add plugins to support specific software languages or other specialized content has been icing on the cake.

The ability to monitor streams, to filter streams by keyword, to search within or across streams, the ability to link to any discussion and make the stream public have all been essential for a public-facing organization like ours.

I've needed to use a variety of other tools in the same spacewith various customers and within my own company and none of them compare in terms of functionality or ease-of-use. (And the support we receive from the Zulip maintainers has been spectacular.) Review collected by and hosted on G2.com.

Newcomers sometimes struggle to understand the distinction between streams and threads and occasionally post to the wrong place, but it's easy enough for community moderators to move content as necessary and the learning curve is shallow enough that everyone gets the hang of things pretty quickly. Review collected by and hosted on G2.com.

It was very easy to get a free Zulip Standard subscription for research purposes. Zulip has a lot of features, so you don't have to jump through hoops to have more complex functions like math in messages and bot support. I also like how the messages are organised into channels and topics. Its performance is also good, so it's smooth to navigate. Review collected by and hosted on G2.com.

It's sometimes confusing to navigate different topics because I get lost between where the topic I want is and where the app is currently focusing. Also, some features are still lacking. Muting notifications for group DMs is sorely needed, and drag-and-drop file upload doesn't always work properly. Also, the Android app is not up to par on features compared to the (Linux and Windows) Desktop app(s). Review collected by and hosted on G2.com.

I run a small non profit where I work with a very large group of teacher/contractors. Zulip is intuitive, and it works really well with this kind of distributed network. I rarely need help, but when I do resources are good and staff at Zulip are highly responsive. I use Zulip to communicate with my staff and these contractors; I use Asana for task based communications among staff. It's a great pairing. We use Zulip continuously.

One other thing--if you think of a feature Zulip should have, it often has it. The other day I wanted to see if I could schedule my DMs in Zulip, and another staff member immediately figured it out and showed me how to do it. So it's simple to use, but it has real depth. Review collected by and hosted on G2.com.

One thing that I don't mind much but I'd mention is that Zulip isn't as focused on aesthetics as some-this doesn't bother me at all, but perhaps some might prefer something that looks a little more slick. To me functionality and ease of use are much more important. Review collected by and hosted on G2.com.

Ability to write integrations with the tools I use, github, JIRA, Buildbot.

The searchability is pretty good too.

I particularly like the ability to migrate conversations in a topic that have diverged from their original starting point to a totally new topic, and then ignore/or continue the original topic to its conclusion.

Marking topics as resolved helps keep an informal checklist of your todo items. Review collected by and hosted on G2.com.

If you don't catch a diverged topic quickly enough to move to a new conversation its intrusive to do multiple moves to make there be multiple logic flows.

This normally happens when there's a diversion for 10 or so message, and then it continues back. A finer granuality move rather than one or all following would be appreciated. Review collected by and hosted on G2.com.

1. On the top of my list: seamless integration of LaTeX

2. Regular updates with always-improving features.

3. The desktop application is very useful and readable.

4. The desktop application has been easier to use in the latest updates, with a more novice-friendly gui (although I find the keyboard shortcuts faster).

5. Customer support is very quick and helpful. E.g. when I changed jobs, they were able to migrate my account privileges to my new workplace account. Review collected by and hosted on G2.com.

Even if I toggled the notification badge on my desktop application, I don't seem to be getting notifications, only in my phone app. Hence I sometimes forget to answer them if I receive them away from my desk. Review collected by and hosted on G2.com.