--- title: ZServiceDesk Reviews meta\_title: 'ZServiceDesk Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how ZServiceDesk works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 1 scale: '5' date\_modified: '2026-06-04' parent\_category: name: Governance, Risk & Compliance url: https://www.g2.com/categories/governance-risk-compliance ---

# ZServiceDesk Reviews & Product Details

ZServiceDesk is IT Service Management and IT Asset Management Software which can help enterprise customer manage day to day IT operations. ZServiceDesk also offer IT Automation, Chatbot and Self-Heal platforms which can automate IT related processes.

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Seller
[ZServiceDesk](https://www.g2.com/sellers/zservicedesk)
Discussions
[ZServiceDesk Community](https://www.g2.com/products/zservicedesk/discuss)
Overview by
deepak gahoi

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## Top-Rated Alternatives

[

 ![Workiva](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Workiva")

Workiva

4.5/5(2,148)

](https://www.g2.com/products/workiva-workiva/reviews)

[

 ![TeamMate](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "TeamMate")

TeamMate

4.3/5(597)

](https://www.g2.com/products/teammate/reviews)

[

 ![Vanta](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vanta")

Vanta

4.6/5(2,701)

](https://www.g2.com/products/vanta/reviews)

[
View All Alternatives
](https://www.g2.com/products/zservicedesk/competitors/alternatives)

UR

Umesh R.

Mid-Market (51-1000 emp.)

4/12/2023

"Very Good ITSM tool for enterprise environment with AI integration feature"

4.5/5

What do you like best about ZServiceDesk?

Easy to use and rich in features........ Review collected by and hosted on G2.com.

What do you dislike about ZServiceDesk?

It can improve if it integrates NMS..... Review collected by and hosted on G2.com.

What problems is ZServiceDesk solving and how is that benefiting you?

Asset management and help desk management Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

### There are not enough reviews of ZServiceDesk for G2 to provide buying insight. Below are some alternatives with more reviews:

[

1

 ![Workiva Logo](https://images.g2crowd.com/uploads/product/hd_favicon/8845cbdae0f5f9ef98fcde16c1e2f544/workiva-workiva.svg "Workiva Logo")

Workiva

4.5

 (2,148) 

Workiva (NYSE:WK) Wdesk is a cloud-based productivity platform for enterprises that collect, link, report, and analyze business data with control and accountability.

](https://www.g2.com/products/workiva-workiva/reviews "Workiva")[

2

 ![TeamMate Logo](https://images.g2crowd.com/uploads/product/hd_favicon/74213e9d3c43a55af352cbe5fd9bab26/teammate.svg "TeamMate Logo")

TeamMate

4.3

 (597) 

TeamMate is a purpose-built, configurable audit solution easily adapted to your workflow whether you’re a one-person team or a global audit department. Designed to streamline the audit workflow including collaboration with auditees, agile audit capabilities, data analytics, dashboarding and integration with leading business intelligence tools.

](https://www.g2.com/products/teammate/reviews "TeamMate")[

3

 ![Vanta Logo](https://images.g2crowd.com/uploads/product/hd_favicon/2c618c9a5d188e378adf34320cd78e2a/vanta.svg "Vanta Logo")

Vanta

4.6

 (2,701) 

It was clear that security and privacy had become mainstream issues, and that we all increasingly relied on cloud services to store everything from our personal photos to our communications at work. Vanta’s mission is to be the layer of trust on top of these services, and to secure the internet, increase trust in software companies, and keep consumer data safe. Today, we're a growing team in San Francisco passionate about making the internet more secure and elevating the standards for technology companies.

](https://www.g2.com/products/vanta/reviews "Vanta")[

4

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Sprinto

4.7

 (1,678) 

Sprinto is an AI-native GRC platform that helps organizations manage compliance, risks, audits, vendor oversight, and continuous monitoring — all from one connected platform. By integrating across an organization’s tech stack and automating compliance workflows, Sprinto helps businesses move from fragmented processes to a single source of truth. Trusted by 3,000+ companies across 75 countries, Sprinto helps organizations stay audit-ready, manage real-time risks, and scale fearlessly with 300+ integrations and AI-driven automation. Sprinto supports 200+ global security standards, including SOC 2, ISO 27001, GDPR, HIPAA, PCI-DSS, and more. Founded in 2020 by second-time founders Girish Redekar and Raghuveer Kancherla, Sprinto powers compliance for companies like Whatfix, Encora, Anaconda, Whatnot, Ultrahuman, WeWork, Everstage, AI Foundation, HackerRank, and many more. From fast-growing startups chasing their first certification to mature enterprises driving proactive risk management, Sprinto enables trust and resilience at every stage of a company’s growth.

](https://www.g2.com/products/sprinto-inc/reviews "Sprinto")[

5

 ![Optro Logo](https://images.g2crowd.com/uploads/product/hd_favicon/8097120d5d97da2284759bf528fe5a60/optro.svg "Optro Logo")

Optro

4.6

 (1,622) 

Optro's modern connected risk platform is designed to elevate your teams, engage the front lines of your business, and help you leverage risk as a strategic driver. At the heart of our connected risk architecture is a unified data core that centralizes your organization's risks, controls, policies, frameworks, issues, and more. The core is surrounded by a set of powerful platform capabilities, including collaboration, automation, a robust workflow engine, business intelligence, and a highly extensible integration layer. Together, Optro's unified core and purposefully designed platform capabilities set a strong, dynamic foundation for our award-winning applications — RiskOversight, CrossComply, SOXHUB, OpsAudit, ESG, and TPRM.

](https://www.g2.com/products/optro/reviews "Optro")[

6

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Drata

4.7

 (1,337) 

Drata is the world's most advanced security and compliance automation platform with the mission to help businesses earn and keep the trust of their users, customers, partners, and prospects. With Drata, thousands of companies streamline risk management and over 12 compliance frameworks—such as SOC 2, ISO 27001, GDPR, CCPA, PCI DSS and more—through automation, resulting in a strong security posture, lower costs, and less time spent preparing for audits.

](https://www.g2.com/products/drata/reviews "Drata")[

7

 ![Scrut Automation Logo](https://images.g2crowd.com/uploads/product/hd_favicon/1bb72ddf82170ed7a1a0f70d88cd0ab9/scrut-automation.svg "Scrut Automation Logo")

Scrut Automation

4.9

 (1,313) 

Automatically test your cloud configurations against 150+ CIS benchmarks across multiple cloud accounts on AWS, Azure, GCP and more, to maintain a strong infosec posture.

](https://www.g2.com/products/scrut-automation/reviews "Scrut Automation")[

8

 ![Process Street Logo](https://images.g2crowd.com/uploads/product/hd_favicon/1553722504/process-street.png "Process Street Logo")

Process Street

4.6

 (463) 

Process Street is a Compliance Operations Platform that helps teams turn policies into automated, audit-ready workflows. It combines three essential layers: a document management system for controlling SOPs and policies, a no code workflow engine for structured task execution, and an embedded AI agent that monitors activity in real time, flags risks, and enforces compliance. Built for operations and compliance leaders, the platform replaces manual oversight with visibility, control, and proof. Teams at Salesforce, Colliers, and Drift use Process Street to run critical processes with confidence.

](https://www.g2.com/products/process-street/reviews "Process Street")[

9

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FloQast

4.6

 (1,414) 

Streamline your financial close process and manage all the moving parts by connecting your process, people and reconciliations in the cloud. Learn more.

](https://www.g2.com/products/floqast/reviews "FloQast")[

10

 ![Secureframe Logo](https://images.g2crowd.com/uploads/product/hd_favicon/63d33c0bc08eedd3a0fb06c882933193/secureframe.svg "Secureframe Logo")

Secureframe

4.7

 (812) 

Secureframe helps companies get enterprise ready by streamlining SOC 2 and ISO 27001 compliance. Secureframe allows companies to get compliant within weeks, rather than months and monitors 40+ services, including AWS, GCP, and Azure.

](https://www.g2.com/products/secureframe/reviews "Secureframe")
[Show More](#)

##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
](https://www.g2.com/products/zservicedesk/pricing)

##### Categories on G2

[Audit Management](https://www.g2.com/categories/audit-management)[Policy Management](https://www.g2.com/categories/policy-management)[Enterprise Risk Management (ERM)](https://www.g2.com/categories/enterprise-risk-management-erm)

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