--- title: Zscaler Zero Trust Exchange Reviews meta\_title: 'Zscaler Zero Trust Exchange Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 13 reviews by the users' company size, role or industry to find out how Zscaler Zero Trust Exchange works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 13 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Zero Trust Architecture url: https://www.g2.com/categories/zero-trust-architecture --- # Zscaler Zero Trust Exchange Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Zscaler Zero Trust Exchange but has limited features. Are you part of the Zscaler Zero Trust Exchange team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Zscaler Zero Trust Exchange is the first zero trust platform that protects critical data and applications from data breach in the hybrid cloud. Edgewise delivers a new control plane that is based on software identity. * * * Seller [Zscaler](https://www.g2.com/sellers/zscaler) Discussions [Zscaler Zero Trust Exchange Community](https://www.g2.com/products/zscaler-zero-trust-exchange/discuss) Overview by Jeff Anaya Show More ## Top-Rated Alternatives [ ![Okta](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Okta") Okta 4.5/5(1,366) ](https://www.g2.com/products/okta/reviews) [ ![Cisco Duo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cisco Duo") Cisco Duo 4.5/5(520) ](https://www.g2.com/products/cisco-duo/reviews) [ ![ThreatLocker Zero Trust Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ThreatLocker Zero Trust Platform") ThreatLocker Zero Trust Platform 4.8/5(514) ](https://www.g2.com/products/threatlocker-zero-trust-platform/reviews) [ View All Alternatives ](https://www.g2.com/products/zscaler-zero-trust-exchange/competitors/alternatives) ## User Insights Average based on 13 real user reviews. [Log in to unlock pricing and user insights](/login) ![Arunkumar S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arunkumar S.") AS Arunkumar S. Enterprise (\> 1000 emp.) 2/27/2026 "Lacks Usability and Effectiveness" 0.5/5 What do you like best about Zscaler Zero Trust Exchange? Nothing breaking all my user experience Review collected by and hosted on G2.com. What do you dislike about Zscaler Zero Trust Exchange? This product doesn't solve any of our problems. It's sold to us with unrealistic expectations, like high private physical ZENs for lower concurrent sessions and ZPA connectors at low utilization. It isn't a true cybersecurity product; it lacks critical features like log filters to pinpoint issues quickly. The product's deployment model is outdated, using complex API key exchanges. Also, the training provided was inadequate, leaving admins unaware of the product's benefits. Overall, it doesn't deliver a seamless or user-friendly experience, both for end users and administrators. Review collected by and hosted on G2.com. What problems is Zscaler Zero Trust Exchange solving and how is that benefiting you? I don't find Zscaler Zero Trust Exchange solves any of our problems, and I don't see any benefits or advantages. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic SI Sunder I. Head of Business Development Information Technology and Services Mid-Market (51-1000 emp.) 10/13/2023 "Flexibility to tailor security measures" 5/5 What do you like best about Zscaler Zero Trust Exchange? The user interface is improved to increase the experience. It is a tool that is user friendly and easy to handle. Review collected by and hosted on G2.com. What do you dislike about Zscaler Zero Trust Exchange? The limited control, over settings and configurations limits our ability to optimize security protocols. Review collected by and hosted on G2.com. What problems is Zscaler Zero Trust Exchange solving and how is that benefiting you? Zscaler Zero Trust Exchange is providing data protection. It has ensured the security and privacy of our information. It assured that our data remains safe. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Sangeetha D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sangeetha D.") SD Sangeetha D. Associate Consultant Information Technology and Services Enterprise (\> 1000 emp.) 10/3/2023 "Zscaler" 5/5 What do you like best about Zscaler Zero Trust Exchange? This application helps to have secure connectivity Review collected by and hosted on G2.com. What do you dislike about Zscaler Zero Trust Exchange? No dislikes so far I have started using recently Review collected by and hosted on G2.com. What problems is Zscaler Zero Trust Exchange solving and how is that benefiting you? Build secure connectivity Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Mohd Maaz K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohd Maaz K.") MK Mohd Maaz K. System Engineer Enterprise (\> 1000 emp.) 10/2/2022 "Simple and Strong" 5/5 What do you like best about Zscaler Zero Trust Exchange? It's really easy to connect it. Double security, by validating client authentication and a PIN security then. The connection to apps and services is strong. It doesn't dissolve or disintegrate the bandwidth. Review collected by and hosted on G2.com. What do you dislike about Zscaler Zero Trust Exchange? I don't think, I have much to dislike. I would say, that the appearance of the application is quite simple. But for sure, that is not a technical disadvantage. Review collected by and hosted on G2.com. What problems is Zscaler Zero Trust Exchange solving and how is that benefiting you? All the applications that my client has need to be shared across all the servicing employees and the users. Providing so many at different locations has not be easy without anything such as Zscaler. Then having a collaberated cloud environment to operate all applications and services and support is amazing through this. Review collected by and hosted on G2.com. Show More 4/3/2023 Validated ReviewerIncentivizedSource: G2 invite ![Ashutosh G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashutosh G.") AG Ashutosh G. - Small-Business (50 or fewer emp.) 9/15/2022 "Providing Security as a service in this Tech Era." 5/5 What do you like best about Zscaler Zero Trust Exchange? The best part about zscaler zero trust exchange is it does not require any physical or virtual hardware to deploy or manage. Just set it up according to your security needs and it ready to get started.Securely connect users, apps & devices to any network. Review collected by and hosted on G2.com. What do you dislike about Zscaler Zero Trust Exchange? The downsides of zscaler zero trust exchange are that they have created number of package for different different needs but some miss with some specifications which seems they should creates packages that deliver the maximum to the organization or individuals. Review collected by and hosted on G2.com. What problems is Zscaler Zero Trust Exchange solving and how is that benefiting you? Zscaler zero trust exchange is solving many problems likes more security to network, faster, more reliable user experience and secure connection to devices to any network. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite DR Dhruv R. Software Engineer Mid-Market (51-1000 emp.) 9/27/2022 "Zscaler Zero Trust Exchange disrupting the Cybersecurity market" 5/5 What do you like best about Zscaler Zero Trust Exchange? I liked the fact that there's no need to use a VPN anymore to access different areas of my organization and product. Doesn't feel like I am running any software in the background. Review collected by and hosted on G2.com. What do you dislike about Zscaler Zero Trust Exchange? Didn't face any issues as such, but when we have multiple users logged in to the device, it becomes tough to keep it maintained. Sometimes when you come across any website randomly, it blocks you or asks for captcha due to routing. Review collected by and hosted on G2.com. What problems is Zscaler Zero Trust Exchange solving and how is that benefiting you? Zscaler Zero Trust Exchange facilitates fast and secure connections to your organization, preventing targeted attacks quickly and hassle-free isolating threats. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Asit S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Asit S.") AS Asit S. Senior Graphic Designer Small-Business (50 or fewer emp.) 9/14/2022 "Great cyber security platform to have" 4.5/5 What do you like best about Zscaler Zero Trust Exchange? I like the most was the "zero attack surface". It basically helps the organisation to hide it from everyone and limit its users to those who are already authorised. Review collected by and hosted on G2.com. What do you dislike about Zscaler Zero Trust Exchange? As of now I haven't faced any problems while using Zscaler platform. But it would be better if they improve the interface a bit so that it becomes more user friendly. Review collected by and hosted on G2.com. What problems is Zscaler Zero Trust Exchange solving and how is that benefiting you? Zscaler is helping our business to grow with more sexure environment. Best part is we can set custom alerts if there is any critical performance issue which can get delivered on your device. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite SS Shruti S. Quality Assurance tester Enterprise (\> 1000 emp.) 9/22/2022 "Not the best VPN connection" 2.5/5 What do you like best about Zscaler Zero Trust Exchange? I have worked in a previous company where they used Zscaler Private Access for AWS, for their VPN connections, as to who gets access to what in the application. They were pretty seamless for connecting to the network Review collected by and hosted on G2.com. What do you dislike about Zscaler Zero Trust Exchange? Sometimes there are too much credentials required ,which is not very user friendly to the end user Review collected by and hosted on G2.com. What problems is Zscaler Zero Trust Exchange solving and how is that benefiting you? For connecting to internal business networks , it is going great deal by preventing network attacks like ddos Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Ashutosh M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashutosh M.") AM Ashutosh M. Content Creator Furniture Small-Business (50 or fewer emp.) 9/13/2022 "Fast, convenient, and user-friendly - A great initiative" 4.5/5 What do you like best about Zscaler Zero Trust Exchange? I love the clarity of their zero trust concept. They have made online communication and transactions so much safer for us that it's commendable. Review collected by and hosted on G2.com. What do you dislike about Zscaler Zero Trust Exchange? Well, there is not much to dislike here except the logo. I don't know why but I don't find it appealing. Review collected by and hosted on G2.com. What problems is Zscaler Zero Trust Exchange solving and how is that benefiting you? It is solving the most basic problem that almost every organization faces. Data security and privacy. Clearly, I cannot trust hosts and humans with my data. That's where Zscaler comes in! Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Ashutosh D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashutosh D.") AD Ashutosh D. Technical Lead Enterprise (\> 1000 emp.) 9/13/2022 "Best security provider in the market" 5/5 What do you like best about Zscaler Zero Trust Exchange? easy to connect, updates provided by zscaler always smooth and never faced any issue adter any updation, easy to configure and connect over intranet for the system security. Review collected by and hosted on G2.com. What do you dislike about Zscaler Zero Trust Exchange? not many options provided and UI could be enriched, status could be more enriched with graphical data representation. Review collected by and hosted on G2.com. What problems is Zscaler Zero Trust Exchange solving and how is that benefiting you? it is context beased identity mechanism and it ensures us full security, you just to have internet then you freely connect over cloud systems. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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