Verified User in Manufacturing
UM
Verified User in Manufacturing
Enterprise (> 1000 emp.)
"Strong Web Security, But Occasional False Positives Block Legit Sites"
3/5
What do you like best about Zscaler Zero Trust Cloud?

the security that it provides to stop users from accessing risky websites Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Cloud?

sometimes legit websites are flagged as risky and not accessible Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Secure Zero-Trust, Scalable Platform—But Setup and Policy Configuration Can Be Tricky"
3.5/5
What do you like best about Zscaler Zero Trust Cloud?

I like best about this product is as this is cloud native zero trust architecture which provides secure and identity based access.

Platform is scalable and easy to manage. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Cloud?

Initial setup is little bit complex.

Policy configuration and troubleshooting sometimes challenging Review collected by and hosted on G2.com.

tangier j.
TJ
tangier j.
Tax Associate
Mid-Market (51-1000 emp.)
"Great Security and Strong Virus Protection"
4/5
What do you like best about Zscaler Zero Trust Cloud?

It maintains great security and protects your system from viruses. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Cloud?

The connectivity doesn't stay log so you may have to authenticate it frequently. Review collected by and hosted on G2.com.

Verified User in Computer Software
CC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Secure and Reliable Zero Trust Platform"
5/5
What do you like best about Zscaler Zero Trust Cloud?

The Zero Trust Cloud protects users and data effectively. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Cloud?

Troubleshooting policies may take time for new users. Review collected by and hosted on G2.com.

Sandeep S.
SS
Sandeep S.
Technical Consultant
Information Technology and Services
Small-Business (50 or fewer emp.)
"Next-Gen Cloud Security with Robust Zero Trust Enforcement"
5/5
What do you like best about Zscaler Zero Trust Cloud?

Zscaler has evolved into a complete Zero Trust Cloud platform that goes far beyond traditional security. Along with ZTNA, SSL inspection, DLP, Endpoint DLP, and Browser Isolation, it now provides advanced integrations with cloud posture management, AI-based threat detection, and enhanced digital experience monitoring through ZDX. The best part is how seamlessly it replaces legacy VPNs with faster and more secure access to private apps. The unified dashboard, continuous policy enforcement, and strong visibility across users and applications make Zscaler an all-in-one security solution for modern enterprises. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Cloud?

There are no disadvantages in this solution. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Solid Security Features for Office Laptops"
5/5
What do you like best about Zscaler Zero Trust Cloud?

It offers solid security features for users, especially when used on office laptops. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Cloud?

Nothing dislikes about it to mention for now Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Zscaler Is Very Useful for Individuals"
5/5
What do you like best about Zscaler Zero Trust Cloud?

Zscaler is very useful for the individuals. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Cloud?

Webistes loading is too slow and that affects the user experience. Review collected by and hosted on G2.com.

PRAVEEN P.
PP
PRAVEEN P.
Senior Associate Consultant
Information Technology and Services
Enterprise (> 1000 emp.)
"Best ZTNA solutions"
5/5
What do you like best about Zscaler Zero Trust Cloud?

In ZPA

1. Easy to deploy,

2. Seamless connectivity for hybrid privateb apps,

3. Not use network to network connection to connect app- Reduce Security Risk,

4. Less app migration time- M&A process.

In ZPA

1. Supported for user, device, IOT, workstation,

2. Inline proxy scanning in public cloud edge,

3. Full visibility and control for all UDO&TCP traffic by using SSL inspection,

4. AV- Advanced threat protection, Cloud sandbox, DNS security.

5. Cloud Firewall& Cloud application Control features.

6. Data Protection- Inline and outbound API protection for transfer and data in rest.

7. No Apllience required& Scalable 100% SSL inspection. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Cloud?

Some users reporting bandwidth slowness while using ztunnel 2.0 in ZPA, maybe due to full inspection. Otherwise no issues. Review collected by and hosted on G2.com.

Varun L.
VL
Varun L.
Analyst I Cybersecurity Solutions Architecture
Small-Business (50 or fewer emp.)
"Zscaler Review by Security Analyst"
2.5/5
What do you like best about Zscaler Zero Trust Cloud?

It have more modern touch rather than legacy network secuirty solution vendors.One of the best features of the Zscaler Cloud Platform is its robust security capabilities. It offers full inbound and outbound SSL inspection and can help protect the entire enterprise network from cyber threats. Users also appreciate its scalability, as the solution can be expanded or adjusted as a company's needs change. Lastly, the Zscaler platform generally receives high marks for its ease of use and practicality, with users stating that it allows them to simplify their IT security operations. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Cloud?

1. Learning curve: Some users find Zscaler to be complex and suggest that it can have a quite steep learning curve, especially for non-technical users.

2. Reporting capabilities: Some users have reported that Zscaler's reporting capabilities can be limited and may not always provide the detail needed for in-depth analysis.

3. Technical support: There have been occasional complaints about the quality and speed of Zscaler's technical support.

4. No physical infrastructure: Since Zscaler is a cloud-based solution, for those companies that prefer an on-premises solution, Zscaler might not be a good fit.

5. Incompatibility issues: Some users have reported compatibility issues with certain operating systems or environments, implying the platform cannot always be used universally across all systems. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"An excellent cloud native platform for cybersecurity"
5/5
What do you like best about Zscaler Zero Trust Cloud?

Zscaler is a comprehensive cloud security platform that provides robust protection for users, workloads, and devices. It employs Zero Trust Networking Access (ZTNA) for secure connectivity and offers full TLS/SSL inspection for data protection. Zscaler is user-friendly, scalable, and reduces management overhead. It leverages automation for security and offers real-time malware detection. By providing fast, secure app access, it enhances user productivity. Its effectiveness, however, depends on its implementation within an organization's IT infrastructure. provides excellent customer support as well as frequency of use and is easy to integrate. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Cloud?

While Zscaler offers robust cloud security, it has some downsides. Users have reported slow system operation and inconsistent SSL support for some URLs. The platform's extensive features can be overwhelming, leading to underutilization. As a cloud-based platform, Zscaler's performance is dependent on reliable internet connectivity, and any disruption can impact its functionality. These factors should be considered when evaluating Zscaler. Review collected by and hosted on G2.com.