Raed Q.
RQ
Raed Q.
Customer Service Advisor
Small-Business (50 or fewer emp.)
"Cloud-Native Zero Trust That Replaces VPNs and Improves User Experience"
5/5
What do you like best about Zscaler Zero Trust Cloud?

What I like best about Zscaler Zero Trust Cloud is its cloud-native Zero Trust architecture. It eliminates the need for traditional VPNs and provides secure, direct access to applications based on identity and policy rather than network location. That improves both security and user experience. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Cloud?

One thing I find challenging about Zscaler Zero Trust Cloud is its initial configuration, especially when tailoring granular access policies. Because it enforces strict identity-based controls, setting up policies that fit complex business requirements can take time and careful tuning. Review collected by and hosted on G2.com.

Rahul K.
RK
Rahul K.
Deputy Manager
Enterprise (> 1000 emp.)
"Zscaler’s Architecture Delivers Clear Technical and Operational Advantages"
5/5
What do you like best about Zscaler Zero Trust Cloud?

Zscaler holds distinct structural advantages. While competitors have strong individual offerings, Zscaler's architecture delivers specific technical and operational Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Cloud?

10% to 20% drop in download and upload speeds. Review collected by and hosted on G2.com.

Ashfhaq S.
AS
Ashfhaq S.
Senior Consultant
Consulting
Enterprise (> 1000 emp.)
"Strong Identity-Based Access Control, but Total Cost Can Be High"
3.5/5
What do you like best about Zscaler Zero Trust Cloud?

Best thing about it is access is granted by identity and policy, not by IP or network location, which reduces the attack surface and stops lateral movement. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Cloud?

Pricing is high for small organisation,total cost for ownership is bit costly. Review collected by and hosted on G2.com.

Evan d.
ED
Evan d.
Commercial B2B2C
Small-Business (50 or fewer emp.)
"Simple and ultra-secure Zero Trust security"
4.5/5
What do you like best about Zscaler Zero Trust Cloud?

What I appreciate the most is the Zero Trust security that verifies every connection automatically, no matter where my users are. Simple, effective, and ultra-secure! Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Cloud?

The initial setup can be quite complex and the cost is high for small businesses. Review collected by and hosted on G2.com.

arnab s.
AS
arnab s.
Technical Support Specialist
Information Technology and Services
Mid-Market (51-1000 emp.)
"Seamless Okta Identity Verification and One-Stop Access to Corporate Resources"
4.5/5
What do you like best about Zscaler Zero Trust Cloud?

it verifies identity through okta, location application and connects to entire corporate resources at once Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Cloud?

it needs a very stable internet connection sometimes faces issue with offshore workers, sometimes the zscaler unable to connect due to e/w error which sometimes tough to fix Review collected by and hosted on G2.com.

Jerin C.
JC
Jerin C.
Human Resources Manager - Shriram Group
Mid-Market (51-1000 emp.)
"Best Tool for Ensuring Reliable Access to Required Sites"
5/5
What do you like best about Zscaler Zero Trust Cloud?

This is the best tool our company uses to ensure more effective access to the required sites. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Cloud?

Overall, it's very good — I didn't find any faults or anything to dislike about this product. Review collected by and hosted on G2.com.

Verified User in Computer Software
GC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Secure, Scalable, and Efficient Zero Trust Solution"
4.5/5
What do you like best about Zscaler Zero Trust Cloud?

I love its simplicity, scalability, and how effectively it enforces zero trust security without adding operational overhead. It was relatively easy to deploy across our endpoints, and the cloud-based management console makes provisioning user access quick and efficient. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Cloud?

I find the reporting and analytics dashboards overwhelming and feel they could use better customization and more intuitive filtering options. Review collected by and hosted on G2.com.

Angela R.
AR
Angela R.
Enterprise Account Manager
Mid-Market (51-1000 emp.)
"Reliable Protection That Lets Me Work from Anywhere"
4/5
What do you like best about Zscaler Zero Trust Cloud?

It protects my devices at home and in additional places, not just at the office. I get a lot more freedom to work from anywhere. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Cloud?

On occasion, it has blocked companies’ websites. For example, when I’m researching a start-up, I sometimes can’t access their site. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Enterprise (> 1000 emp.)
"Easy access, high security"
5/5
What do you like best about Zscaler Zero Trust Cloud?

I find Zscaler Zero Trust Cloud easy to use. There are no complicated authentications as a user, which makes it particularly user-friendly. The setup was really simple. It provides an encrypted and secure access to the corporate network, which is crucial for us. Additionally, it significantly eases management. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Cloud?

I think the user interface could be improved. Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Verified User in Manufacturing
Enterprise (> 1000 emp.)
"ZTA review by network engineer"
4.5/5
What do you like best about Zscaler Zero Trust Cloud?

I like about how the zero trust right user to right application is only granted access. Granular controll on the access to application rather than network. Like other features like the easy connect to nearest DC for low latency and availability. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Cloud?

Majorly none, but the lisences to use or access features requires additional attention and combining them together is close to complex Review collected by and hosted on G2.com.