Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Secure and Seamless Remote Access with Minor Setup Challenges"
4/5
What do you like best about Zscaler Zero Trust Cloud?

I use Zscaler Zero Trust Cloud to securely connect users to applications and the internet without relying on a traditional VPN. It helps enforce zero trust security policies, protects against cyber threats, and provides secure remote access for employees while maintaining visibility and control over network traffic. What I like most is its secure, seamless remote access and the strong protection it provides without the complexity of traditional VPNs. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Cloud?

I find the initial setup and policy configuration complex, and troubleshooting access issues takes time. Performance can also vary depending on network conditions, which sometimes results in slower application access or delays when connecting to cloud resources. Review collected by and hosted on G2.com.

Emina d.
ED
Emina d.
It
Computer Software
Small-Business (50 or fewer emp.)
"A Smarter Way to Secure Multi‑Cloud Workloads"
5/5
What do you like best about Zscaler Zero Trust Cloud?

Zscaler eliminates public IPs, firewalls, and VPN entry points—the things attackers typically scan and exploit. This “no attack surface” model is the biggest win for me. It genuinely feels like your cloud becomes invisible. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Cloud?

Traffic is routed through Zscaler’s global cloud.

For latency‑sensitive apps (VoIP, trading, real‑time dashboards), this can introduce jitter or slowdowns that are difficult to tune. Review collected by and hosted on G2.com.

Manikandan V.
MV
Manikandan V.
Graduate Engineer Trainee (DevOps / Software Engineer)
Information Technology and Services
Enterprise (> 1000 emp.)
"Secure, Scalable Zero Trust Access Without Traditional VPNs"
5/5
What do you like best about Zscaler Zero Trust Cloud?

ZScaler Zero Trust cloud provides secure, identity-based access to applications without relying on traditional VPNs. Its ability to support a modern hybrid workforce make it an effective and scalable security platform. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Cloud?

The initial setup and configuration can be a bit complex, especially for first-time users. It takes some time to understand all the policies and features. Review collected by and hosted on G2.com.

TG
Tejasav g.
IT Infra engineer
Enterprise (> 1000 emp.)
"Secure Work-From-Anywhere with Zscaler Zero Trust Cloud—No VPN Needed"
5/5
What do you like best about Zscaler Zero Trust Cloud?

Zscaler Zero Trust Cloud enables secure work-from-anywhere access without exposing internal networks. It removes the need for traditional VPN infrastructure, firewalls, and MPLS circuits, helping simplify remote access while keeping internal resources protected. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Cloud?

Because it’s fully cloud-based, overall performance depends on having stable, reliable internet access. Some organizations may also feel they have less direct control over the underlying infrastructure, which can be a concern depending on their internal requirements and preferences. Review collected by and hosted on G2.com.

RC
Rajesh C.
Sys Admin
Mid-Market (51-1000 emp.)
"Native architecture and centralized console for complete device control"
4/5
What do you like best about Zscaler Zero Trust Cloud?

A native architecture that prevents lateral movements within our network, all managed through a centralized console that allows complete control over all devices. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Cloud?

The initial setup is very cumbersome and complex. Additionally, I encountered some false positives, perhaps even too many. Overall, the software is not very intuitive and takes time to learn. Review collected by and hosted on G2.com.

Enrique G.
EG
Enrique G.
Especialista en soporte para tecnología
Mid-Market (51-1000 emp.)
"Zscaler keeps your information safe 24/7 with high guard."
5/5
What do you like best about Zscaler Zero Trust Cloud?

I've been using it in a client's offices where information is vital and a security guardian is needed, and Zscaler lives up to the task. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Cloud?

Very little, but I do notice that their installer could be improved when we need to reload them on the IT equipment. Review collected by and hosted on G2.com.

Raed Q.
RQ
Raed Q.
Customer Service Advisor
Small-Business (50 or fewer emp.)
"Cloud-Native Zero Trust That Replaces VPNs and Improves User Experience"
5/5
What do you like best about Zscaler Zero Trust Cloud?

What I like best about Zscaler Zero Trust Cloud is its cloud-native Zero Trust architecture. It eliminates the need for traditional VPNs and provides secure, direct access to applications based on identity and policy rather than network location. That improves both security and user experience. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Cloud?

One thing I find challenging about Zscaler Zero Trust Cloud is its initial configuration, especially when tailoring granular access policies. Because it enforces strict identity-based controls, setting up policies that fit complex business requirements can take time and careful tuning. Review collected by and hosted on G2.com.

Rahul K.
RK
Rahul K.
Deputy Manager
Enterprise (> 1000 emp.)
"Zscaler’s Architecture Delivers Clear Technical and Operational Advantages"
5/5
What do you like best about Zscaler Zero Trust Cloud?

Zscaler holds distinct structural advantages. While competitors have strong individual offerings, Zscaler's architecture delivers specific technical and operational Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Cloud?

10% to 20% drop in download and upload speeds. Review collected by and hosted on G2.com.

Ashfhaq S.
AS
Ashfhaq S.
Senior Consultant
Consulting
Enterprise (> 1000 emp.)
"Strong Identity-Based Access Control, but Total Cost Can Be High"
3.5/5
What do you like best about Zscaler Zero Trust Cloud?

Best thing about it is access is granted by identity and policy, not by IP or network location, which reduces the attack surface and stops lateral movement. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Cloud?

Pricing is high for small organisation,total cost for ownership is bit costly. Review collected by and hosted on G2.com.

Evan d.
ED
Evan d.
Commercial B2B2C
Small-Business (50 or fewer emp.)
"Simple and ultra-secure Zero Trust security"
4.5/5
What do you like best about Zscaler Zero Trust Cloud?

What I appreciate the most is the Zero Trust security that verifies every connection automatically, no matter where my users are. Simple, effective, and ultra-secure! Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Cloud?

The initial setup can be quite complex and the cost is high for small businesses. Review collected by and hosted on G2.com.