--- title: Zscaler Zero Trust Cloud Reviews meta\_title: 'Zscaler Zero Trust Cloud Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 89 reviews by the users' company size, role or industry to find out how Zscaler Zero Trust Cloud works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 89 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Cloud Security url: https://www.g2.com/categories/cloud-security ---

### Zscaler Zero Trust Cloud Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the **advanced security features** of Zscaler, providing seamless protection and improved access in a digital environment. [(5 mentions)](https://www.g2.com/products/zscaler-zero-trust-cloud/reviews?filters%5Bsentiment_snippet%5D=1904663&qs=pros-and-cons#reviews)

Users value the **advanced threat detection** capabilities of Zscaler, enhancing their security posture and online safety. [(4 mentions)](https://www.g2.com/products/zscaler-zero-trust-cloud/reviews?filters%5Bsentiment_snippet%5D=2382681&qs=pros-and-cons#reviews)

Users highlight the **seamless deployment** and ease of use of Zscaler Zero Trust Cloud for enhanced security. [(3 mentions)](https://www.g2.com/products/zscaler-zero-trust-cloud/reviews?filters%5Bsentiment_snippet%5D=2382539&qs=pros-and-cons#reviews)

Users value the **comprehensive protection** Zscaler Zero Trust Cloud offers, ensuring a secure online environment through advanced security features. [(3 mentions)](https://www.g2.com/products/zscaler-zero-trust-cloud/reviews?filters%5Bsentiment_snippet%5D=2382659&qs=pros-and-cons#reviews)

Users value the **advanced threat protection** of Zscaler, ensuring a secure online environment against potential risks. [(3 mentions)](https://www.g2.com/products/zscaler-zero-trust-cloud/reviews?filters%5Bsentiment_snippet%5D=2382619&qs=pros-and-cons#reviews)

Users often find the **initial configuration challenging** due to the complexity of setting granular access policies. [(1 mentions)](https://www.g2.com/products/zscaler-zero-trust-cloud/reviews?filters%5Bsentiment_snippet%5D=2488437&qs=pros-and-cons#reviews)

Users face challenges with **complex configuration** in Zscaler Zero Trust Cloud, especially when setting tailored access policies. [(1 mentions)](https://www.g2.com/products/zscaler-zero-trust-cloud/reviews?filters%5Bsentiment_snippet%5D=2488373&qs=pros-and-cons#reviews)

Users find the **initial configuration complex** , particularly in tailoring granular access policies for business needs. [(1 mentions)](https://www.g2.com/products/zscaler-zero-trust-cloud/reviews?filters%5Bsentiment_snippet%5D=2488521&qs=pros-and-cons#reviews)

Users find the **complex setup** of Zscaler Zero Trust Cloud challenging, especially in tailoring access policies to their needs. [(1 mentions)](https://www.g2.com/products/zscaler-zero-trust-cloud/reviews?filters%5Bsentiment_snippet%5D=2488464&qs=pros-and-cons#reviews)

Users find the **difficult configuration** of Zscaler Zero Trust Cloud challenging, particularly for granular access policy setup. [(1 mentions)](https://www.g2.com/products/zscaler-zero-trust-cloud/reviews?filters%5Bsentiment_snippet%5D=2488315&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Zscaler Zero Trust Cloud

##### 1. Security

Users value the **advanced security features** of Zscaler, providing seamless protection and improved access in a digital environment.
[
See 5 mentions
](https://www.g2.com/products/zscaler-zero-trust-cloud/reviews?filters%5Bsentiment_snippet%5D=1904663&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Raed Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raed Q.")
RQ

Raed Q.

Small-Business (50 or fewer emp.)

5.0/5

"Cloud-Native Zero Trust That Replaces VPNs and Improves User Experience"

What do you like about Zscaler Zero Trust Cloud?

What I like best about Zscaler Zero Trust Cloud is its cloud-native Zero Trust architecture. It eliminates the need for traditional VPNs and provides

 ![Sandeep S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sandeep S.")
SS

Sandeep S.

Small-Business (50 or fewer emp.)

5.0/5

"Next-Gen Cloud Security with Robust Zero Trust Enforcement"

What do you like about Zscaler Zero Trust Cloud?

Zscaler has evolved into a complete Zero Trust Cloud platform that goes far beyond traditional security. Along with ZTNA, SSL inspection, DLP, Endpoin

##### 2. Threat Detection

Users value the **advanced threat detection** capabilities of Zscaler, enhancing their security posture and online safety.
[
See 4 mentions
](https://www.g2.com/products/zscaler-zero-trust-cloud/reviews?filters%5Bsentiment_snippet%5D=2382681&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Sandeep S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sandeep S.")
SS

Sandeep S.

Small-Business (50 or fewer emp.)

5.0/5

"Next-Gen Cloud Security with Robust Zero Trust Enforcement"

What do you like about Zscaler Zero Trust Cloud?

Zscaler has evolved into a complete Zero Trust Cloud platform that goes far beyond traditional security. Along with ZTNA, SSL inspection, DLP, Endpoin

 ![PRAVEEN P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PRAVEEN P.")
PP

PRAVEEN P.

Enterprise (\> 1000 emp.)

5.0/5

"Best ZTNA solutions"

What do you like about Zscaler Zero Trust Cloud?

In ZPA 1. Easy to deploy, 2. Seamless connectivity for hybrid privateb apps, 3. Not use network to network connection to connect app- Reduce Securi

##### 3. Ease of Use

Users highlight the **seamless deployment** and ease of use of Zscaler Zero Trust Cloud for enhanced security.
[
See 3 mentions
](https://www.g2.com/products/zscaler-zero-trust-cloud/reviews?filters%5Bsentiment_snippet%5D=2382539&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Raed Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raed Q.")
RQ

Raed Q.

Small-Business (50 or fewer emp.)

5.0/5

"Cloud-Native Zero Trust That Replaces VPNs and Improves User Experience"

What do you like about Zscaler Zero Trust Cloud?

What I like best about Zscaler Zero Trust Cloud is its cloud-native Zero Trust architecture. It eliminates the need for traditional VPNs and provides

 ![Sandeep S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sandeep S.")
SS

Sandeep S.

Small-Business (50 or fewer emp.)

5.0/5

"Next-Gen Cloud Security with Robust Zero Trust Enforcement"

What do you like about Zscaler Zero Trust Cloud?

Zscaler has evolved into a complete Zero Trust Cloud platform that goes far beyond traditional security. Along with ZTNA, SSL inspection, DLP, Endpoin

##### 4. Protection

Users value the **comprehensive protection** Zscaler Zero Trust Cloud offers, ensuring a secure online environment through advanced security features.
[
See 3 mentions
](https://www.g2.com/products/zscaler-zero-trust-cloud/reviews?filters%5Bsentiment_snippet%5D=2382659&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Sandeep S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sandeep S.")
SS

Sandeep S.

Small-Business (50 or fewer emp.)

5.0/5

"Next-Gen Cloud Security with Robust Zero Trust Enforcement"

What do you like about Zscaler Zero Trust Cloud?

Zscaler has evolved into a complete Zero Trust Cloud platform that goes far beyond traditional security. Along with ZTNA, SSL inspection, DLP, Endpoin

 ![donald R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "donald R.")
DR

donald R.

Enterprise (\> 1000 emp.)

4.5/5

"Zscaler"

What do you like about Zscaler Zero Trust Cloud?

We were able to consolidate a number of different VPN solutions and improve end point security

##### 5. Threat Protection

Users value the **advanced threat protection** of Zscaler, ensuring a secure online environment against potential risks.
[
See 3 mentions
](https://www.g2.com/products/zscaler-zero-trust-cloud/reviews?filters%5Bsentiment_snippet%5D=2382619&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Sandeep S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sandeep S.")
SS

Sandeep S.

Small-Business (50 or fewer emp.)

5.0/5

"Next-Gen Cloud Security with Robust Zero Trust Enforcement"

What do you like about Zscaler Zero Trust Cloud?

Zscaler has evolved into a complete Zero Trust Cloud platform that goes far beyond traditional security. Along with ZTNA, SSL inspection, DLP, Endpoin

 ![PRAVEEN P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PRAVEEN P.")
PP

PRAVEEN P.

Enterprise (\> 1000 emp.)

5.0/5

"Best ZTNA solutions"

What do you like about Zscaler Zero Trust Cloud?

In ZPA 1. Easy to deploy, 2. Seamless connectivity for hybrid privateb apps, 3. Not use network to network connection to connect app- Reduce Securi

### 5 Cons or Disadvantages of Zscaler Zero Trust Cloud

##### 1. Access Control

Users often find the **initial configuration challenging** due to the complexity of setting granular access policies.
[
See 1 mentions
](https://www.g2.com/products/zscaler-zero-trust-cloud/reviews?filters%5Bsentiment_snippet%5D=2488437&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Raed Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raed Q.")
RQ

Raed Q.

Small-Business (50 or fewer emp.)

5.0/5

"Cloud-Native Zero Trust That Replaces VPNs and Improves User Experience"

What do you dislike about Zscaler Zero Trust Cloud?

One thing I find challenging about Zscaler Zero Trust Cloud is its initial configuration, especially when tailoring granular access policies. Because

##### 2. Complex Configuration

Users face challenges with **complex configuration** in Zscaler Zero Trust Cloud, especially when setting tailored access policies.
[
See 1 mentions
](https://www.g2.com/products/zscaler-zero-trust-cloud/reviews?filters%5Bsentiment_snippet%5D=2488373&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Raed Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raed Q.")
RQ

Raed Q.

Small-Business (50 or fewer emp.)

5.0/5

"Cloud-Native Zero Trust That Replaces VPNs and Improves User Experience"

What do you dislike about Zscaler Zero Trust Cloud?

One thing I find challenging about Zscaler Zero Trust Cloud is its initial configuration, especially when tailoring granular access policies. Because

##### 3. Complexity

Users find the **initial configuration complex** , particularly in tailoring granular access policies for business needs.
[
See 1 mentions
](https://www.g2.com/products/zscaler-zero-trust-cloud/reviews?filters%5Bsentiment_snippet%5D=2488521&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Raed Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raed Q.")
RQ

Raed Q.

Small-Business (50 or fewer emp.)

5.0/5

"Cloud-Native Zero Trust That Replaces VPNs and Improves User Experience"

What do you dislike about Zscaler Zero Trust Cloud?

One thing I find challenging about Zscaler Zero Trust Cloud is its initial configuration, especially when tailoring granular access policies. Because

##### 4. Complex Setup

Users find the **complex setup** of Zscaler Zero Trust Cloud challenging, especially in tailoring access policies to their needs.
[
See 1 mentions
](https://www.g2.com/products/zscaler-zero-trust-cloud/reviews?filters%5Bsentiment_snippet%5D=2488464&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Raed Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raed Q.")
RQ

Raed Q.

Small-Business (50 or fewer emp.)

5.0/5

"Cloud-Native Zero Trust That Replaces VPNs and Improves User Experience"

What do you dislike about Zscaler Zero Trust Cloud?

One thing I find challenging about Zscaler Zero Trust Cloud is its initial configuration, especially when tailoring granular access policies. Because

##### 5. Difficult Configuration

Users find the **difficult configuration** of Zscaler Zero Trust Cloud challenging, particularly for granular access policy setup.
[
See 1 mentions
](https://www.g2.com/products/zscaler-zero-trust-cloud/reviews?filters%5Bsentiment_snippet%5D=2488315&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Raed Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raed Q.")
RQ

Raed Q.

Small-Business (50 or fewer emp.)

5.0/5

"Cloud-Native Zero Trust That Replaces VPNs and Improves User Experience"

What do you dislike about Zscaler Zero Trust Cloud?

One thing I find challenging about Zscaler Zero Trust Cloud is its initial configuration, especially when tailoring granular access policies. Because

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DH

Darren H.

Risk Manager

Mid-Market (51-1000 emp.)

7/7/2026

"Streamlined Security with Zero Reauthentication Hassles"

5/5

What do you like best about Zscaler Zero Trust Cloud?

I like that as an end user, I don't have to re-authenticate all the time, which saves me time and prevents complaints from other end users. It helps us by allowing us to remove Cisco Umbrella and fine-tune our security stack. The initial setup was really straightforward. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Cloud?

Right now we are having an issue with licensing look ups for one of our primary software solutions. We are currently working with the vendor and Zscaler to remediate the issue. Review collected by and hosted on G2.com.

What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?

Zscaler Zero Trust Cloud helps us remove traditional VPNs from our tech stack to meet cyber insurance requirements, saving time on re-authentication and reducing user complaints. It fine-tunes our security stack and eliminates the need for Cisco Umbrella. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Brajesh G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brajesh G.")
BG

Brajesh G.

Senior Technical Lead

Enterprise (\> 1000 emp.)

8/2/2026

"Secure Remote Access Made Easy"

4.5/5

What do you like best about Zscaler Zero Trust Cloud?

It provides secure access to applications from anywhere, strengthens security without relying on a traditional VPN, and remains straightforward to manage. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Cloud?

The initial setup can feel a bit complicated, and troubleshooting sometimes takes longer than I’d like. Review collected by and hosted on G2.com.

What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?

It provides users with secure access to applications from anywhere, strengthens overall security, and reduces reliance on traditional VPNs, which makes remote work both safer and easier. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

Mid-Market (51-1000 emp.)

7/20/2026

"Secure and Seamless Remote Access with Minor Setup Challenges"

4/5

What do you like best about Zscaler Zero Trust Cloud?

I use Zscaler Zero Trust Cloud to securely connect users to applications and the internet without relying on a traditional VPN. It helps enforce zero trust security policies, protects against cyber threats, and provides secure remote access for employees while maintaining visibility and control over network traffic. What I like most is its secure, seamless remote access and the strong protection it provides without the complexity of traditional VPNs. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Cloud?

I find the initial setup and policy configuration complex, and troubleshooting access issues takes time. Performance can also vary depending on network conditions, which sometimes results in slower application access or delays when connecting to cloud resources. Review collected by and hosted on G2.com.

What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?

I use Zscaler Zero Trust Cloud for secure remote access, replacing traditional VPNs, and cyber threat protection. It simplifies security management but initially, the setup can be complex and performance may vary with network conditions. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Emina d.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emina d.")
ED

Emina d.

It

Computer Software

Small-Business (50 or fewer emp.)

7/15/2026

"A Smarter Way to Secure Multi‑Cloud Workloads"

5/5

What do you like best about Zscaler Zero Trust Cloud?

Zscaler eliminates public IPs, firewalls, and VPN entry points—the things attackers typically scan and exploit. This “no attack surface” model is the biggest win for me. It genuinely feels like your cloud becomes invisible. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Cloud?

Traffic is routed through Zscaler’s global cloud.

For latency‑sensitive apps (VoIP, trading, real‑time dashboards), this can introduce jitter or slowdowns that are difficult to tune. Review collected by and hosted on G2.com.

What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?

Traditional cloud setups rely on public IPs, inbound firewall rules, and VPN gateways. Attackers scan these constantly. With this approach, your workloads become invisible—no public IPs, no inbound access, and no exposed ports. As a result, the attack surface is removed entirely. Review collected by and hosted on G2.com.

Show More

Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon
7/22/2026
Validated ReviewerIncentivizedSource: G2 invite

 ![Manikandan V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manikandan V.")
MV

Manikandan V.

Graduate Engineer Trainee (DevOps / Software Engineer)

Information Technology and Services

Enterprise (\> 1000 emp.)

8/5/2026

"Secure, Scalable Zero Trust Access Without Traditional VPNs"

5/5

What do you like best about Zscaler Zero Trust Cloud?

ZScaler Zero Trust cloud provides secure, identity-based access to applications without relying on traditional VPNs. Its ability to support a modern hybrid workforce make it an effective and scalable security platform. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Cloud?

The initial setup and configuration can be a bit complex, especially for first-time users. It takes some time to understand all the policies and features. Review collected by and hosted on G2.com.

What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?

Zscaler Zero Trust Cloud helps provide secure access to applications from anywhere without relying on traditional VPNs. It improves security, simplifies access for users, and helps protect against cyber threats while supporting remote work. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

TG

Tejasav g.

IT Infra engineer

Enterprise (\> 1000 emp.)

6/26/2026

"Secure Work-From-Anywhere with Zscaler Zero Trust Cloud—No VPN Needed"

5/5

What do you like best about Zscaler Zero Trust Cloud?

Zscaler Zero Trust Cloud enables secure work-from-anywhere access without exposing internal networks. It removes the need for traditional VPN infrastructure, firewalls, and MPLS circuits, helping simplify remote access while keeping internal resources protected. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Cloud?

Because it’s fully cloud-based, overall performance depends on having stable, reliable internet access. Some organizations may also feel they have less direct control over the underlying infrastructure, which can be a concern depending on their internal requirements and preferences. Review collected by and hosted on G2.com.

What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?

It removes VPN limitations and reduces security risks. It also helps protect against cyber threats, giving me more peace of mind when I’m online. Review collected by and hosted on G2.com.

Show More

Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon
7/15/2026
Validated ReviewerIncentivizedSource: G2 invite

RC

Rajesh C.

Sys Admin

Mid-Market (51-1000 emp.)

7/21/2026

"Native architecture and centralized console for complete device control"

4/5

What do you like best about Zscaler Zero Trust Cloud?

A native architecture that prevents lateral movements within our network, all managed through a centralized console that allows complete control over all devices. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Cloud?

The initial setup is very cumbersome and complex. Additionally, I encountered some false positives, perhaps even too many. Overall, the software is not very intuitive and takes time to learn. Review collected by and hosted on G2.com.

What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?

Allows the prevention and monitoring of any lateral movements within the network, reducing the need for dedicated VPNs. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 inviteAI Translated

 ![Enrique G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Enrique G.")
EG

Enrique G.

Especialista en soporte para tecnología

Mid-Market (51-1000 emp.)

8/2/2026

"Zscaler keeps your information safe 24/7 with high guard."

5/5

What do you like best about Zscaler Zero Trust Cloud?

I've been using it in a client's offices where information is vital and a security guardian is needed, and Zscaler lives up to the task. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Cloud?

Very little, but I do notice that their installer could be improved when we need to reload them on the IT equipment. Review collected by and hosted on G2.com.

What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?

Zscaler doesn't accept interference from anything that isn't corporate and its own. In these times, that's what it means to protect the client. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Raed Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raed Q.")
RQ

Raed Q.

Customer Service Advisor

Small-Business (50 or fewer emp.)

2/17/2026

"Cloud-Native Zero Trust That Replaces VPNs and Improves User Experience"

5/5

What do you like best about Zscaler Zero Trust Cloud?

What I like best about Zscaler Zero Trust Cloud is its cloud-native Zero Trust architecture. It eliminates the need for traditional VPNs and provides secure, direct access to applications based on identity and policy rather than network location. That improves both security and user experience. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Cloud?

One thing I find challenging about Zscaler Zero Trust Cloud is its initial configuration, especially when tailoring granular access policies. Because it enforces strict identity-based controls, setting up policies that fit complex business requirements can take time and careful tuning. Review collected by and hosted on G2.com.

What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?

Zscaler Zero Trust Cloud solves the core problem of insecure, perimeter-based access by shifting to identity-centric, application-level security. Rather than connecting users to networks, it connects users only to the specific apps they need, reducing the attack surface and stopping lateral movement. The benefit for me is stronger protection with less complexity — fewer VPN risks, tighter access control, and clearer visibility into who’s connecting to what. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic Review from User Profile

 ![Rahul K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rahul K.")
RK

Rahul K.

Deputy Manager

Enterprise (\> 1000 emp.)

7/13/2026

"Zscaler’s Architecture Delivers Clear Technical and Operational Advantages"

5/5

What do you like best about Zscaler Zero Trust Cloud?

Zscaler holds distinct structural advantages. While competitors have strong individual offerings, Zscaler's architecture delivers specific technical and operational Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Cloud?

10% to 20% drop in download and upload speeds. Review collected by and hosted on G2.com.

What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?

Legacy VPNs often give users access to an entire network segment as soon as they log in. If an attacker steals a remote worker’s credentials, they may be able to move laterally across the broader company network, searching for sensitive databases or deploying ransomware. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

##### Categories on G2

[Cloud Data Security](https://www.g2.com/categories/cloud-data-security)[Cloud Migration](https://www.g2.com/categories/cloud-migration)[Cloud Workload Protection Platforms](https://www.g2.com/categories/cloud-workload-protection-platforms)

[Cloud Data Security](https://www.g2.com/categories/cloud-data-security)[Cloud Migration](https://www.g2.com/categories/cloud-migration)[Cloud Workload Protection Platforms](https://www.g2.com/categories/cloud-workload-protection-platforms)[AI Security Posture Management (AI-SPM) Tools](https://www.g2.com/categories/ai-security-posture-management-ai-spm-tools)[Cloud Access Security Broker (CASB)](https://www.g2.com/categories/cloud-access-security-broker-casb)[Cloud Edge Security](https://www.g2.com/categories/cloud-edge-security)[Microsegmentation](https://www.g2.com/categories/microsegmentation)

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##### Explore More

[Which ecommerce platform manages unified inventory across a website, mobile app and Amazon all in one place?](https://www.g2.com/discussions/which-ecommerce-platform-manages-unified-inventory-across-a-website-mobile-app-and-amazon-all-in-one-place)[Cloudflare vs Zscaler vs Palo Alto Prisma Access for cloud edge security: which is worth the migration effort for a company consolidating vendors?](https://www.g2.com/discussions/cloudflare-vs-zscaler-vs-palo-alto-prisma-access-for-cloud-edge-security-which-is-worth-the-migration-effort-for-a-company-consolidating-vendors)[What work instructions tools actually replace paper-based checklists in a way that frontline workers adopt rather than just tolerating?](https://www.g2.com/discussions/what-work-instructions-tools-actually-replace-paper-based-checklists-in-a-way-that-frontline-workers-adopt-rather-than-just-tolerating)

[Top AI chatbot tools for lead generation](https://www.g2.com/discussions/what-are-the-top-ai-chatbot-tools-for-lead-generation)[Awardco vs Holisticly vs JOON for an employer-funded lifestyle spending account platform: which do benefits administrators find easiest to manage without it becoming a part-time job?](https://www.g2.com/discussions/awardco-vs-holisticly-vs-joon-for-an-employer-funded-lifestyle-spending-account-platform-which-do-benefits-administrators-find-easiest-to-manage-without-it-becoming-a-part-time-job)[Pros and Cons Details](https://www.g2.com/products/zscaler-zero-trust-cloud/reviews?qs=pros-and-cons)

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