I really like the scalability and reliability of Zscaler Private Access. It's pretty fast when you blacklist or whitelist a link, and the changes reflect on all devices or users, even for those working from home. This makes it really convenient. The setup was easy, too, with no issues during configuration. I just had to push the configuration and profiles on our production floor, and it worked smoothly. Review collected by and hosted on G2.com.

Currently i dont have any dislikes Review collected by and hosted on G2.com.

I like the fast reflection in whitelisting and blacklisting and controlling user URLs access. It helps solve the issue of controlling what end-users can access, making them more productive. The setup was pretty easy to initiate too. Review collected by and hosted on G2.com.

In whitelisting, sometimes it requires whitelisting another sub links to work, which I think needs to be improved. Applying sub categories or suggestions when whitelisting URLs to make things work would be helpful. Review collected by and hosted on G2.com.

One thing that i loved about using it, the fact that they went beyond fto ensure only specific access to network is one of the most amazing thing i've seen in a while, wish a lot of people actually used it in my country Review collected by and hosted on G2.com.

It's kinda complex for me, but i like it so far tbh , not a specific thing that i dislike about it really, just that it might kinda be complex for first time users Review collected by and hosted on G2.com.

It simplifies secure remote access without needing a traditional VPN. It only connects users to the apps they need, reducing risk and improving security.

It’s seamless for users—no constant logins or dropped connections when switching networks. Plus, performance is better since traffic doesn’t route through a central VPN. Review collected by and hosted on G2.com.

ZPA generally keeps things secure, but it can be overly restrictive—blocking legitimate sites like Yahoo Sports. Performance is sometimes inconsistent, with slowdowns or dropped connections, especially when switching networks. Troubleshooting issues can also be unclear. A bit more flexibility and smoother user experience would make it much better for daily use. Review collected by and hosted on G2.com.

What I like best about Zscaler Private Access is its seamless zero-trust access model that removes the need for traditional VPNs. It provides secure, fast, and reliable access to internal applications from anywhere, without exposing them to the internet. The user experience is smooth, and the centralized policy management makes administration much easier. I also appreciate how well it integrates with identity providers for authentication and how it helps maintain strong security and compliance while keeping performance consistent. Review collected by and hosted on G2.com.

At times, the initial configuration and policy setup can be a bit complex, especially for new administrators. The troubleshooting process when users face access issues could also be more intuitive, as logs and diagnostics sometimes require deeper technical expertise. Additionally, occasional latency can occur when connecting to applications hosted in certain regions. However, once properly configured, it performs very reliably and requires minimal maintenance. Review collected by and hosted on G2.com.

The thing which I like best about the ZPA is its reducing the Attack Surface:

it render the internal application invisible to the internet.

The users do not need to connect to corporate network , but they gets a chance to connect directly to the

app via Zscaler cloud. Ans the IP and network both remains secure and do not get disclosed.

The another thing is its security feature where if somehow attacker gains an access to user's device , so they can only access the specific application not to the not to the network resources . Review collected by and hosted on G2.com.

Slowness issue : Some of the users reported slowness issues in loading during the peak hours .

Next is the upload speeds can be significantly degraded.

. Review collected by and hosted on G2.com.

Its replaced Cisco VPN and good security tool to use in everyday work in big companies who has multi country and global presence.

it also block many things Review collected by and hosted on G2.com.

It blocks the local computer resources which are used at home, being in office is okay but when u work at home and want to use some tool and local printer it blocks. Review collected by and hosted on G2.com.

Easy Integration with multiple identity providers, including Microsoft AD, Entra ID, Google, Okta, and Ping. And it supports both SAML and SCIM provisioning methods.

Quick Connectivity through the Client connector and multiple data centres available in different regions, we can select the nearest based on user and Application availability.

Some features, like Source IP Anchoring(SIPA) and Nano log Streaming Services, will really help to address special use cases.

We can raise a support case from the tenant, and the response from the TAC team is timely and effective. Review collected by and hosted on G2.com.

It is expensive to compare with a VPN solution, and it requires an additional subscription to utilise some features like NSS and SIPA. Review collected by and hosted on G2.com.

Zscaler Private Access has truly transformed the way we handle secure remote connectivity. Our users now enjoy seamless, always-on access to internal applications, all without the need for a traditional VPN. Review collected by and hosted on G2.com.

Setting up the system initially can be somewhat complicated, particularly when it comes to configuring access policies and connecting with several identity providers. Additionally, users have observed short reconnections occurring when they change networks or wake their laptops from sleep. Review collected by and hosted on G2.com.

What I appreciate most about Zscaler Private Access is its ability to deliver secure and seamless access to internal applications without the need for traditional VPNs. By adopting a zero-trust approach, it not only reduces the attack surface but also enhances the user experience and streamlines access management. Review collected by and hosted on G2.com.

One aspect I find frustrating about Zscaler Private Access is that troubleshooting can be quite difficult at times. Since access is separated from the underlying network, resolving connectivity problems often means working through several layers, including policies, connectors, identity, and application settings. Review collected by and hosted on G2.com.