--- title: Zscaler Private Access Reviews meta_title: 'Zscaler Private Access Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 136 reviews by the users' company size, role or industry to find out how Zscaler Private Access works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 136 scale: '5' date_modified: '2026-08-04' parent_category: name: Zero Trust Architecture url: https://www.g2.com/categories/zero-trust-architecture --- # Zscaler Private Access Reviews **Vendor:** Zscaler **Category:** [Zero Trust Networking Software](https://www.g2.com/categories/zero-trust-networking) **Average Rating:** 4.4/5.0 **Total Reviews:** 136 ## About Zscaler Private Access Zscaler Private Access (ZPA) is a cloud-based zero trust solution that securely connects users to private applications hosted in public clouds, data centers, or on-premises environments without relying on traditional VPNs or exposing them to the internet. Built on the principles of zero trust, ZPA ensures that users are authenticated and authorized before granting access, providing application-specific access rather than exposing the network. With AI-powered segmentation and identity-based policies, ZPA minimizes the attack surface, makes applications invisible to the internet, and prevents lateral movement. By simplifying access, reducing IT complexity, and improving user experience, ZPA supports modern hybrid work while delivering unmatched scalability and performance. Key Features and Benefits: • Minimize the Attack Surface: Private applications are hidden behind the Zero Trust Exchange, making them invisible and unreachable. Users connect to apps, not the network. • Eliminate Lateral Movement: Least-privileged access allows one-to-one user-to-application connections, avoiding network-wide exposure. • Deliver Exceptional User Experience & Boost Hybrid Workforce Productivity: Fast, direct access to apps via 160+ global points of presence ensures low latency and no backhauling, boosting productivity. • Accelerate Zero Trust Journey with AI-powered User-to-app Segmentation: AI/ML generates custom app segmentation recommendations, simplifying user-to-app segmentation. • Prevent Compromised Users, Insider Threats & Advanced Attackers: Comprehensive protection for private apps with OWASP Top 10 prevention, inline inspection, advanced threat protection, and data loss prevention. • Extend Zero Trust to All Applications: Enable secure remote access for legacy network connected applications such as VOIP and server-to-client applications, and extranet applications hosted in business partner or vendor networks. • Ensure Business Continuity and High Availability: ZPA Private Service Edge caches policies for zero trust access during internet outages, allowing for secure connectivity and business continuity. • Reduce Cost & Operational Complexity: Replaces legacy VPNs, simplifying management and cutting hardware and operational costs. Accelerate M&A time-to-value without having to integrate networks. ## Zscaler Private Access Pros & Cons **What users like:** - Users appreciate the **enhanced security** of Zscaler Private Access, ensuring safe connections without exposing internal networks. (64 reviews) - Users value the **ease of use** of Zscaler Private Access, enjoying a smooth experience with quick setup and management. (53 reviews) - Users appreciate the **secure and fast access** to internal applications, eliminating the need for traditional VPNs. (49 reviews) - Users appreciate the **efficient VPN alternatives** Zscaler Private Access offers, enabling fast, secure, and hassle-free connections. (30 reviews) - Users commend the **reliability** of Zscaler Private Access, appreciating its smooth performance and consistent connectivity. (25 reviews) - Time-saving (22 reviews) - Easy Access (21 reviews) - Users value the **seamless zero-trust access** of Zscaler Private Access, which enhances security while simplifying user experience. (16 reviews) - Efficiency (16 reviews) - Convenience (13 reviews) **What users dislike:** - Users face **connection issues** with Zscaler Private Access, including random disconnections and frustrating network switching problems. (24 reviews) - Users experience **confusing error handling** with Zscaler Private Access, making troubleshooting and connection issues frustrating at times. (21 reviews) - Users experience frustrating **slow loading** and dropped connections with Zscaler Private Access, complicating network transitions and troubleshooting. (20 reviews) - Users find the **pricing steep** for Zscaler Private Access, particularly challenging for smaller organizations seeking budget-friendly solutions. (18 reviews) - Users experience **slow internet connections** with Zscaler Private Access, leading to frustrating interruptions and degraded performance. (16 reviews) - Difficult Learning Curve (14 reviews) - Users experience **slow performance** with Zscaler Private Access, resulting in delays when accessing sites and apps. (14 reviews) - Users experience **delay issues** with Zscaler Private Access, especially when network conditions aren't optimal for site access. (12 reviews) - Difficult Configuration (12 reviews) - Complex Administration (11 reviews) ## Zscaler Private Access Discussions - [What does zscaler software do?](https://www.g2.com/discussions/zscaler-private-access-what-does-zscaler-software-do) - 1 comment - [What is private access zscaler?](https://www.g2.com/discussions/what-is-private-access-zscaler) - 1 comment - [View Zscaler Private Access pricing details and edition comparison](https://www.g2.com/products/zscaler-private-access/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+13%3A55%3A45+-0500&secure%5Bsession_id%5D=069330e1-894c-487c-83ac-6e9df4d020cd&secure%5Btoken%5D=7419840178e524086bd6ed5ea941026bb3e063b6fc16c52459de0e63653d178b&format=llm_user) ## Zscaler Private Access Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews) - [GApps Manager SSO for G Suite](https://www.g2.com/products/gapps-manager-sso-for-g-suite/reviews) ## Zscaler Private Access Features **Authentication Options** - Authentication User experience - Supports Required Authentication systems - Multi-Factor Authentication - Supports Required Authentication Methods/Protocols - Federation/SAML support (idp) - Federation/SAML support (sp) **Network Management** - Network Segmentation - Network Mapping - Security Analytics - API/Integrations **Management** - Multicloud Management - DLP Configuration - Dynamic Scaling - Policy Enforcement **Components - Secure Access Service Edge (SASE)** - Zero Trust Network Access (ZTNA) - Wide Area Network (WAN) - Cloud Access Security Broker (CASB) - Secure Web Gateway (SWG) - Firewall as a Service **Access Control Types** - Endpoint access - Local Access - Remote Access - Partner Access - Supports BYOD users **Cloud Visibility** - Data Discovery - Cloud Registry - Cloud Gap Analytics **Usage** - Multi-Device Usage - Multiple Concurrent Connections - Protocol Choices - Unlimited Bandwidth - No Log Storage - Varied Server Locations - Unlimited Server Switches **Security** - Security Automation - Application Security - Workload Protection - Data Protection **Monitoring** - Data Center Networking - Multicloud Visibility - Anomaly Detection **Artificial Intelligence - Secure Access Service Edge (SASE)** - Predictive Capabilities - Real-Time Threat Detection - Automation **Administration** - Ease of installation on server - Password Policy Enforcement - Administration Console - Ease of connecting applications - Self Service Password Administration **Security** - Data Security - Data loss Prevention - Security Auditing **Miscellaneous** - Live Customer Support - Open Source Code - Multiple Payment Methods **Identity Management** - Adaptive Access Control - Identity Scoring - User Monitoring **Protection** - Firewall-as-a-Service - Cloud Application Brokerage - Web Gateway - Adaptive Access Control **Agentic AI - Secure Access Service Edge (SASE) Platforms** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Decision Making **Platform** - Multiple Operating system support - Multi-Domain Support - Cross Browser support - Fail over protection - Reporting - Auditing - Third Party Web Services support **Identity** - SSO - Governance - User Analytics **Generative AI** - AI Text Summarization - AI Text Generation ## Top Zscaler Private Access Alternatives - [Twingate](https://www.g2.com/products/twingate/reviews) - 4.7/5.0 (74 reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - 4.5/5.0 (873 reviews) - [Okta](https://www.g2.com/products/okta/reviews) - 4.5/5.0 (1,331 reviews)