[ Zscaler... Reviews ](https://www.g2.com/products/zscaler-internet-access/reviews) [ Zscaler... Reviews ](https://www.g2.com/products/zscaler-internet-access/reviews) # Zscaler Internet Access Features ##### ## Sandbox (1) Sandbox An environment isolated from a network where threats can be safely evaluated. Show More ##### ## Evaluation (4) Malware Evaluation Tools to test an object to see whether or not it qualifies as malware. Automatic Submission The ability for a system to evaluate objects and automatically submit them to the sandbox. Automatic Evaluation The ability for a system to evaluate objects within the sandbax and assign a malware probability score. Malware Probability Scores The ability to assign objects a score based on their probability of being malware. Show More ##### ## Administration (21) Data Management Administrators can access and organize data related to incidents to produce reports or make data more navigable. Incident Logs Information on each incident is stored in databases for user reference and analytics. Reporting Produces reports detailing trends and vulnerabilities related to bot management and performance. Workflow Management Create, design and manage workflows for repetitive tasks Remediation Management Identify and orchestrate execution of actions needed to restore systems to optimal conditions User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Configuration Management Identify component attributes like servers, hardware, software, and manage relationships across all services Policy Management Provides network security features to customize network access rules, workflows, and compliance requirements. Logging and Reporting Captures logs for all firewall functions, storing information, incidents, and activity for user reference and analysis. Application Gateway Application-level proxy that applies security mechanisms to connect clients to applications while concealing client network and computers. Concurrent Sessions Determines the number of connections a firewall is able to track and facilitate securely. Uptime Reporting Track the availability time for a designated network or website over a given period of time Web Traffic Reporting Collect and analyze traffic data about website visitors Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Access Management Control and manage access to company resources Incident Management Manage and track all disruptions and incidents Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Remote Monitoring & Management Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Network Segmentation Allows administrative control over network components, mapping, and segmentation. Scalability Provides features to allow scaling for large organizations and user bases. Global Access Extends SDP network access to users regardless of their physical location. Show More ##### ## Governance (4) Access Control Supports LDAP Protocol to enable access control and governance. Compliance Supports compliance with PII, GDPR, HIPPA, PCI, and other regulatory standards. Data Visibility Similifies data identification to increase visibility and management capabilities Access Controls/Permissions Define levels of authorization for access to specific files or systems Show More ##### ## Security (4) Encryption Protects data with within and as it leaves your secure or local network. Endpoint Intelligence Analysis for users to examine threat intelligence data specific to their endpoint devices. Activity Monitoring Documents the actions from endpoints within a network. Alerts users of incidents and abnormal activities and documents the access point. Breach Detection Provides incident alerts for leaks or breaches and provides capabilities to inform administrators of attacks. Show More ##### ## Monitoring (10) Load Balancing Monitors traffic and distribute resources and scales infrastructure workloads to match traffic. Continuous Analysis Constantly monitors traffic and activity. Detects anomalies in functionality, user accessibility, traffic flows, and tampering. Intrusion Prevention Enforces security paramaters to prevent unauthorized access. Intrusion Detection Detects unauthorized access and use of privileged systems. Intrusion Detection System Identify and alert about security breaches by third parties Intrusion Prevention System System that monitors network traffic to prevent malicious activity. Compliance Monitoring Monitors data and compliance requirements. Sends alerts based on violations or misuse. Vulnerability Monitoring Monitors networks, applications, and systems to identify misconfigurations and access points that can be easily compromised. Configuration Monitoring Monitors configuration rule sets and policy enforcement measures and document changes to maintain compliance. Observability Generate insights across IT systems utilizing event metrics, logging, traces, and metadata. Show More ##### ## Functionality (5) Virtual Private Network (VPN) Provides a virtualized network for client network to mask identity, location, and other sensitive information. Antivirus Provides malware protection capabilities in addition to traditional firewall barrier technology. URL Filtering Provides access control tools to categorize and block traffic and match traffic to firewall policies. Availability Deploys firewall(s) configured in sync to prevent network failure and provide business continuity. IP Filtering Control or restrict network traffic based on the source and destination of IP addresses, protocols and ports. Show More ##### ## Protection (4) Policy Enforcement Allows administrators to set policies for security and governance. Security Audit Allows for deep examination into network-connected devices, policies, and protocols. Access Control Supports LDAP Protocol to enable access control and governance. User Authentication Authenticates users prior to granting access to networks, applciations, and systems. Show More ##### ## Generative AI (2) AI Text Summarization Condenses long documents or text into a brief summary. Generative AI Use AI to generate content in the form of text, images, videos, etc. Show More ##### ## Web Content and Traffic Filtering - Secure Web Gateways (5) SSL/TLS Inspection Decrypts and inspects encrypted web traffic to detect and block threats hidden within encrypted connections. Content Filtering Analyzes web content to filter out malicious code, malware, and inappropriate material. URL Filtering Blocks access to known malicious or unauthorized websites based on predefined policies. Real-Time Traffic Inspection Inspects and analyzes inbound and outbound web traffic in real-time for threats and compliance. Ad and Tracker Blocking Blocks ads and trackers to enhance user privacy and reduce exposure to potential threats. Show More ##### ## Data Protection and Loss Prevention - Secure Web Gateways (4) Data Loss Prevention (DLP) Monitors outgoing web traffic to prevent sensitive data from being leaked or exfiltrated. Phishing Protection Detects and blocks phishing attempts to protect users from fraudulent websites and email links. Malware Protection Uses signature-based scanning, heuristic analysis, and sandboxing to detect and block malware threats. Cloud Access Security Monitors and controls access to cloud applications and services to prevent unauthorized use and data leakage. Show More ##### ## Access Control and Authentication - Secure Web Gateways (3) Application Control Regulates access to web-based applications and services as per organizational policies. Authentication and Access Control Verifies users' identities and enforces access control policies to ensure only authorized users can access permitted web resources. User and Group Policies Supports the creation of policies based on user roles, groups, or other attributes for more granular control. Show More ##### ## Performance and Management - Secure Web Gateways (5) Customizable Policy Enforcement Allows organizations to create and enforce custom web usage policies tailored to their specific needs. Bandwidth Management Prioritizes and allocates network resources based on predefined policies to optimize performance. Integration Capabilities Integrates with other security tools and systems, such as firewalls, SIEMs, and endpoint security solutions. Reporting and Logging Provides comprehensive reports and logs of web activity, including sites visited, user activity, security events, and policy violations. Threat Intelligence Integration Leverages threat intelligence feeds to stay updated on the latest threats and enhance protection. Show More ##### ## Artificial Intelligence - Firewall (1) AI Firewall Utilizes AI to monitor network traffic, identify anomalies, and block attacks. Show More ##### ## Identity and Access Management - Zero Trust Platforms (4) Single sign-on (SSO) Simplifies user authentication across multiple services while maintaining security. Multi-factor authentication (MFA) Ensures that users are verified through multiple credentials before access is granted, reducing the risk of compromised accounts. Role-based access control (RBAC) Grants access based on the user’s role within the organization, adhering to the principle of least privilege. Identity federation Integrates with external identity providers to manage user identities across different platforms and services. Show More ##### ## Security - Zero Trust Platforms (5) Encryption Mandatory encryption of data both at rest and in transit protects against unauthorized access. Endpoint detection and response (EDR) Continuous monitoring and real-time response capabilities with EDR help detect and mitigate threats on endpoint devices. Device posture assessment Verifies the security status of a device before granting access to network resources, ensuring that only compliant devices can connect. Micro-segmentation Divides the network into isolated segments to prevent lateral movement by attackers, ensuring that if one segment is compromised, others remain secure. Zero trust network access (ZTNA) Replaces traditional VPNs by enforcing granular, context-aware access to applications based on user identity, device, and other factors. Show More ##### ## Data Security - Zero Trust Platforms (2) Data loss prevention (DLP) Detect and prevent unauthorized access or transfer of sensitive data. Data classification Data classification automatically categorizes data based on its sensitivity, allowing for appropriate security measures to be applied Show More ##### ## Application Visibility - Zero Trust Platforms (5) API support API support ensures that the zero trust platform can integrate seamlessly with other security tools and existing infrastructure Application-level controls Provides the ability to enforce security policies at the application layer, ensuring that access to specific applications is tightly controlled. Secure application access ensures that only authorized users can access critical applications, protecting against unauthorized entry points User and entity behavior analytics (UEBA) UEBA identifies unusual behavior that may indicate a security threat, enabling proactive threat managemen Continuous monitoring Provides real-time visibility into all network traffic, user activities, and data flows to detect anomalies Show More ##### ## Reporting and Policies - Zero Trust Platforms (5) Policy automation allows for automatic application of security policies based on predefined criteria, reducing the risk of human error and ensuring consistent enforcement Regulatory compliance Regulatory compliance assists organizations in adhering to industry-specific regulations, such as the General Data Protection Regulation (GDPR), the Health Insurance Portability and Accountability Act (HIPAA), or the California Consumer Privacy Act (CCPA) Cross-platform compatibility This works across different environments, including on-premises, cloud, and hybrid setups, ensuring comprehensive security coverage Policy enforcement This ensures that security policies are consistently applied across all users, devices, and application Comprehensive reporting Detailed reports that provide insights into security events help organizations maintain compliance and optimize their security posture Show More ##### ## Agentic AI - Firewall Software (3) Autonomous Task Execution Capability to perform complex tasks without constant human input Adaptive Learning Improves performance based on feedback and experience AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Show More ##### ## Agentic AI - Zero Trust Platforms (4) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ##### ## Components - Secure Service Edge (SSE) (4) Secure Web Gateway (SWG) Prevents unauthorized web domains from entering a network and protects against web-based threats. Firewall as a Service Provides cloud-based firewall protection. Zero Trust Network Access (ZTNA) Enforces zero trust access rules. Cloud Access Security Broker (CASB) Enforces security requirements and secures connections with cloud resources. Show More ##### ## Artificial Intelligence -Secure Service Edge (SSE) (3) Automation Automates common workflows and remediation tasks. Predictive Capabilities Uses predictive analytics to anticipate emerging threats. Real-Time Threat Detection Utilizes AI algorithms to identify anomolies and block access to malicious sites. Show More ##### ## Agentic AI - Secure Service Edge (SSE) (4) Decision Making Makes informed choices based on available data and objectives. Autonomous Task Execution Capability to perform complex tasks without constant human input. Cross-system Integration Works across multiple software systems or databases. Proactive Assistance Anticipates needs and offers suggestions without prompting. Show More ##### ## Model Protection - AI Security Solutions (4) Input Hardening Provides specific capability to defend AI assets from adversarial attacks (including prompt injection, data poisoning, model inversion or extraction) without requiring retraining of the underlying model. Input/Output Inspection Enables automatic inspection of model inputs (prompts) and/or outputs (responses) to prevent unsafe, sensitive or manipulated content. Integrity Monitoring Monitors the integrity of model weights, dependencies or metadata (for example via SBOM/AIBOM) to detect tampering, drift or unauthorised modification. Model Access Control Verifies the ability to enforce who or what (users, agents, systems) may access a model or LLM asset. Show More ##### ## Runtime Monitoring - AI Security Solutions (2) AI Behavior Anomaly Detection Detects unusual or harmful runtime behaviour of AI models, agents or workflows (such as unexpected output patterns, excessive permissions use, or unknown agents). Audit Trail Provides a persistent, searchable audit log of AI‑asset inputs, outputs and interactions (including who/what invoked the model, when, and with what data) for forensics and compliance. Show More ##### ## Policy Enforcement and Compliance - AI Security Solutions (4) Scalable Governance Ensures that the AI‑security platform supports scaling of AI‑asset protection (models, agents, multi‑cloud deployments) and applies governance/compliance frameworks as AI usage grows. Integrations Enables integration of the AI‑security solution with traditional security stacks (SIEM, SOAR, cloud security, application security, identity/access management) to unify visibility and response. Shadow AI Offers visibility into unmanaged or unauthorized AI/agent use (“shadow AI”) across the organisation and enforces control over such usage (e.g., agent creation, LLM‑based services). Policy‑as‑Code for AI Assets Supports codified, machine‑enforceable security policies targeting AI models/agents (for example, blocking certain categories of prompts, enforcing least‑privilege for model use, enforcing “no external data” rules). Show More ##### ## Additional Functionality (71) Personally Identifiable Information Protection Prevent unauthorized access to personally identifiable information Data Discovery Discover and connect variety of data sources to the application for analysis Behavior Tracking Track visitors'/audience's responses across web pages and other optimized content Remote Wipe Remotely delete data from devices without needing physical access Risk Analysis Analyze potential risks across the organization Insider Threat Protection Prevent malicious actions by individuals connected to the organization, such as current and past employees, contractors, or associates Anti Virus Prevents, detects and removes malware Whitelisting/Blacklisting Control system access and/or deliverability for applications and email addresses Third-Party Integrations Set up connections to third-party platforms to improve business processes Watermarking Add a digital mark to show ownership of an image, video, document, etc. Generative AI Use AI to generate content in the form of text, images, videos, etc. Security Auditing Systematic evaluation of the security of a company's overall security system and situation API Application programming interface that allows for integration with other systems/databases Ransomware Protection Protects systems from ransomware attacks and mitigates attack risks Multi-Factor Authentication Request two or more credentials to prove user's identity before granting access to systems Automatic Backup Data is backed up automatically to prevent data loss Multi-Device Support Support multiple types of devices Compliance Tracking Track and report regulatory data to either internal management or external stakeholders Real-Time Analytics Analyze and gain insights into data in real-time Secure Data Storage Securely stores data to prevent data loss or breaches Data Recovery Ability to restore deleted, hidden, or lost data from an email server/system Activity Tracking Track and document all activities across devices, networks, and other systems External Storage Device Blocking Restrict data transfer to and from external storage systems such as USB and disk drives Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Audit Trail A record of all activities within the system, including user access, changes made, etc. File Quarantining Isolate suspicious files to prevent harm to computer systems Disaster Recovery Plan and implement business continuity measures in case of unforeseen events Intellectual Property Protection The process of discovering content on the web that is same or similar to logos, trademarks or other proprietary content Alerts/Escalation System alerts about the need to escalate an issue or request Risk Assessment Initiate collection and analysis of known risks Sensitive Data Identification Identify sensitive or personal information collected from users Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Risk Alerts Notifying as a warning or reminder of a potential or imminent hazard Data Classification Grouping log entries based on similar attributes. Data Replication Process of copying and storing data in more than one site or node AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users File Transfer Move files across different systems or networks HIPAA Compliant Compliant with HIPAA, which sets standards for sensitive patient data protection Spam Blocker Filters used to determine different types of malware threats Alerts/Escalation System alerts about the need to escalate an issue or request Role-Based Permissions Set & manage permission levels based on user roles and restrict access to only authorized individuals Network Monitoring Tracks and makes accessible data on the health of servers and other network components. Visual Analytics Interact with data visualization elements, such as charts and graphs, to drill down into data Customizable Reports Alter the layout and content of reports Real-Time Analytics Analyze and gain insights into data in real-time Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Anti Spam Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Real-Time Monitoring Active monitoring of systems, applications, or networks Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Activity Tracking Track and document all activities across devices, networks, and other systems Hardware Integration Hardware components included as part of the software system Summary Reports Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Access Controls/Permissions Define levels of authorization for access to specific files or systems Real-Time Data Receive data and information in real time Server Monitoring Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Two-Factor Authentication Extra layer of security that requires not only a password and username but also something specific to that user Log Access Collection, search, and analysis of access logs and audit logs Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Multi-Location Manage and support multiple locations SSL Security Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Behavior Tracking Track visitors'/audience's responses across web pages and other optimized content AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users API Application programming interface that allows for integration with other systems/databases Event Logs A chronological record of actions or occurrences within a network, software, or process Vulnerability Scanning Discover patch statuses and vulnerabilities Risk Alerts Notifying as a warning or reminder of a potential or imminent hazard Single Sign On Allow users to access multiple services after entering their login credentials once Dashboard Creation Creation and customization of dashboards Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Show More ## Top-Rated Alternatives [ ![Check Point SASE](https://images.g2crowd.com/uploads/product/hd_favicon/64ff8da1b6e6ffabf4336ae2510e8e3e/check-point-sase.svg "Check Point SASE") Check Point SASE 4.5/5(227) ](https://www.g2.com/products/check-point-sase/reviews) [ ![Netskope One 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