Zscaler Internet Access is Zscaler's cloud-delivered Secure Web Gateway and Secure Service Edge solution that secures users internet traffics. It is used by enterprises adopting Zero Trust security and hybrid work models its an excellent VPN to secure the data from hackers Review collected by and hosted on G2.com.

When applications stop working due to security policies or SSL inspection, identifying the exact cause can be difficult. Costs can increase significantly for large deployments, its an disadvantage that its powerful security comes with higher complexity, potential latency from traffic inspection, and premium licensing costs. Review collected by and hosted on G2.com.

Zscaler has been one of the strongest security platforms we've evaluated for Zero Trust Network Access and secure web access, with mature cloud-native architecture and strong performance at enterprise scale. Deployment and policy tuning can take time in complex environments, but once optimized it provides excellent visibility, security, and user experience. Review collected by and hosted on G2.com.

Initial policy creation and exception tuning can be time-consuming, especially in large enterprises with legacy applications. Troubleshooting can also be challenging because traffic flows through multiple cloud components, requiring teams to understand Zscaler's architecture and logs. Review collected by and hosted on G2.com.

However, the best thing about it is the centralized cloud management. It eliminates the need to maintain and scale any on-premises security appliances. Having everything managed globally through a single console is extremely efficient and makes day-to-day administration much simpler. Review collected by and hosted on G2.com.

At times, troubleshooting can be challenging because the logging process isn’t always instantaneous. For example, if a user gets blocked from accessing a site, having to wait for the traffic logs to appear on the dashboard to understand why the user was blocked can take a while. Review collected by and hosted on G2.com.

Zscaler Internet Access provides secure, cloud-based internet access without relying heavily on traditional on-premises security infrastructure. I particularly like its centralized policy management, strong security controls, visibility into user and application traffic, and ability to provide consistent protection for users regardless of their location. Review collected by and hosted on G2.com.

The main challenge with Zscaler Internet Access is that troubleshooting can sometimes be complex, especially when traffic is routed through different Zscaler data centers and latency or connectivity issues occur. Review collected by and hosted on G2.com.

Using Zscaler, access to unnecessary sites is blocked. It also automatically redirects me to a private window, and it’s easy to authenticate through Microsoft Authenticator. Review collected by and hosted on G2.com.

From a security standpoint, everything is good with Zscaler. However, my Git client is also blocked by Zscaler, and I have to raise a separate access request to get it enabled. Review collected by and hosted on G2.com.

Zscaler Internet access has replaced legacy network security solutions and traditional VPN gateways with zero trust that offers secure connectvity and an elevated user experience. It has a great UI/UX coupled with great performance. This has also brought down the Total Cost of Ownership for secure remote connectivity backed with top notch AI enabled security and intelligence. Review collected by and hosted on G2.com.

There are issues related to performance latency and routing inefficiencies and sometimes users do face slower browsing speeds. Also, there are complexities around intial implementation / configuration. Review collected by and hosted on G2.com.

Zscaler is the world's largest cloud security platform so the support is there. Users and applications can be connected from any location and network based on an access policy determined by your org. Review collected by and hosted on G2.com.

Zscaler, if not properly deployed from the outset, can cause some headaches for your users. Often times you will need to repair and restart the app. The interruptions can be time consuming. Review collected by and hosted on G2.com.

Centralized console that allows you to manage all sites and create accurate reports on navigation. It allows you to block sites and offers precise and secure web application filtering. Review collected by and hosted on G2.com.

The implementation is cumbersome and quite complicated. Creating the rules also requires good experience and is not at all simple. Furthermore, the rules for setting up on clients are not explained clearly. Review collected by and hosted on G2.com.

I find Zscaler Internet Access pretty solid with its SSL inspection, which allows me to see what's actually going in and out of traffic without having to set up my own infrastructure from scratch. It's really nice and flexible in terms of policy. I can give direct access per user, group, or device. Allowing ports for specific users or devices is a big thing, especially since many threat actors manipulate and abuse open ports. With Zscaler Internet Access, I can control services and ports as well as the destination and source. The ZIA portal took some time to get used to, but once I found where everything is, it's not bad at all. I appreciate how user-friendly it is and how security and connectivity are more convenient—I don’t need to open things manually as Zscaler will do it for me. Plus, authentication plays a huge role. The initial setup was pretty easy, and I appreciate that Zscaler assigns a representative to help configure it until it's deployed to everyone. Review collected by and hosted on G2.com.

The whitelisting feature can be confusing and sometimes even if something is whitelisted, it may still not work properly. Also, when something is blocked, the error message is often unclear, only showing 'blocked by Zscaler,' which isn't very helpful. Another issue is that even after whitelisting with SSL Inspection, access might not be granted unless it is whitelisted in another way, such as Cloud apps. Lastly, there could be improvement in rule naming under URL categories, and it would be useful if whitelisting could be made temporary, like just for a few hours. Review collected by and hosted on G2.com.

Its good in most cases helping me to access my internet in every place with the unified easy UI and supporting access points in all possible locations and also the performance is better with this pricing Review collected by and hosted on G2.com.

it gets disconnected in most of the cases and restart it then only it becomes working even with the integrated devices

it also load often sometime it affects the productivity Review collected by and hosted on G2.com.